Best Western Terminus Hotel

Hotels
•
Best Western
8.4 (3647 reviews)
154 Hristo Botev Blvdr , Sofia , bg

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3647 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
S
Shannon • family_with_children • us
9
Pros:

Staff was super nice and helpful. Rooms were nice, and parking!

Cons:

You hear the trains all night, it put me to sleep but kept my husband up. No horns, just moving on the tracks.

2026-04-10 • via Nuitee
K
Katarzyna • family_with_children • pl
8
Pros:

Blisko do komunikacji miejskiej PKP, tramwaje i metro

Cons:

Nie widziałam jeszcze tak brudnych okien :-) Widok z okna na bałagan przy placu hotelu

2026-04-09 • via Nuitee
S
Serhat Dogan • family_with_children • tr
10
Pros:

Öncelikle metroya ve diğer toplu taşıma araçlarına yakın olmasından dolayı lokasyon olarak mükemmel bir yerde ikincisi resepsiyondan Restaurant kısmındaki çalışanlara kadar herkes güler yüzlü ve yardımsever üçüncüsü Odalar Tertemiz ve rahattı teşekkür ederiz.

Cons:

Sevmediğiniz Bir şey olmadı.

2026-04-08 • via Nuitee
A
Adriano • family_with_children • it
9
Pros:

Ottima posizione, vicino alla metro e alla stazione centrale. Staff cortese e disponibile. Colazione varia e gustosa

Cons:

Lo scarico della doccia non respirava bene, ma dopo la segnalazione il problema è stato risolto rapidamente

2026-04-07 • via Nuitee
A
Alberto • family_with_children • es
8
2026-04-07 • via Nuitee
M
Michael • family_with_children • it
8
2026-04-07 • via Nuitee
I
Irina • family_with_children • nl
9
Чудесно беше
Pros:

Персонала,закуската, местоположението са топ!

2026-04-06 • via Nuitee
R
Roumen • family_with_children • ca
8
2026-04-05 • via Nuitee
S
Stefan • solo_traveller • gb
4
The hospitality from the staff is there, but the maintenance and cleaning standards are not currently meeting basic expe
Pros:

The receptionist was very kind, breakfast was good, and the mattress provided decent support.

Cons:

The Bad: The room is very tired with scuffed walls and old, clumpy pillows. The bed sheets were quite scratchy and harsh.
• The Unacceptable: Finding hair in the bed and an unflushed toilet upon arrival.

2026-04-04 • via Nuitee
Z
Zhenya • family_with_children • bg
10
2026-04-04 • via Nuitee
G
Gergana • family_with_children • be
8
2026-04-04 • via Nuitee
A
Alfonso Novials • family_with_children • es
9
2026-04-03 • via Nuitee
• couple • bg
10
2026-04-03 • via Nuitee
M
Maya • family_with_children • bg
10
2026-04-02 • via Nuitee
A
Alfonso • extended_group • es
9
Pros:

Buena localización, a unos 20 min a pie del centro.

Cons:

La ducha perdía un poco agua.

2026-04-02 • via Nuitee
M
Marouane Bouguerra • family_with_children • it
8
Trip to Sofia
Pros:

Comfort beds, nice staff team!

Cons:

A bit noisey.

2026-04-02 • via Nuitee
V
Víctor Manuel • extended_group • es
9
Alojamiento muy recomendable
Pros:

Bien conectado con metro, bis, tranvía… Bien desayuno y personal muy amable.

Cons:

Esperaba que las habitaciones fueran un poco más modernas. Aunque la relación calidad/precio es muy buena

2026-04-01 • via Nuitee
O
Oleksandr • solo_traveller • ua
7
2026-04-01 • via Nuitee
S
Suheyla-sedat • solo_traveller • tr
8
iş amaçlı bir seyahat ve iki gecelik konaklama için iyi bir tercih olabilir.Fiyat kalite dengesi tatmin edici…
Pros:

Odaları temizliği gayet iyi idi,
Şehir merkezine çok yakın olmamasına rağmen ulaşım ağlarına yakınlığı ve araç ile seyahat edenlere ücretsiz otopark hizmeti Sofya için büyük bir nimet.
Kahvaltı çeşitliliği de göz doldurucu idi.

Cons:

Otel giriş alanının yetersizliği ve loby olmaması tek kusuru diyebilirim.

2026-04-01 • via Nuitee
S
Stefania • family_with_children • it
10
Pros:

Tutto

2026-04-01 • via Nuitee