Best Western Terminus Hotel

Hotels
Best Western
8.4 (3581 reviews)
154 Hristo Botev Blvdr , Sofia , bg

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3581 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
G
Gergana couple bg
9
2026-03-07 via Nuitee
S
Sergii family_with_children ua
8
2026-03-07 via Nuitee
K
KRASIMIR couple bg
10
УДОБНА ЛОКАЦИЯ
Pros:

ХАРЕСА НИ РАЗПОЛОЖЕНИЕТО В БЛИЗОСТ ДО ЖП ГАРАТА И АВТОГАРАТА! ПЕРСОНАЛА БЕШЕ МНОГО ОТЗИВЧИВ И ВНИМАТЕЛЕН! ТРЪГВАХМЕ СУТРИНТА МНОГО РАНО И НИ БЯХА ПРИГОТВИЛИ ЗАКУСКАТА В ПАКЕТИ ЗА ИЗПЪТ!

2026-03-06 via Nuitee
Крум solo_traveller bg
10
Топ
Pros:

Удобно. Чисто и много добър персонал.

Cons:

Паркинга. Много чакъл.

2026-03-06 via Nuitee
D
Desislava family_with_children bg
9
2026-03-06 via Nuitee
Μπαϊνετας extended_group gr
10
2026-03-04 via Nuitee
G
Gunnar family_with_children ch
9
Pros:

Close to the railway station

Cons:

View out of the window

2026-03-04 via Nuitee
A
Aleksandar couple hu
10
2026-03-04 via Nuitee
S
Steve couple gb
9
Modern and comfortable, great location for train station and city
Pros:

Must be the closest hotel to the railway station for Interrailers and choice of tram and bus routes for the city.
Really clean and modern, excellent bed and quiet room , great night’s sleep .
Deni was great at reception so kind and helpful with recommendations .

Cons:

All good

2026-03-04 via Nuitee
C
CaroAsuka couple co
9
Muy amables, buen desayuno y habitaciones muy cómodas
Pros:

El hotel está ubicado prácticamente al lado de las estaciones de buses internacionales, nacionales y de la estación del tren, por lo que llegar fue literalmente pasar la calle, en general el hotel muy lindo muy limpio, el desayuno estuvo buenísimo y completo, el personal que nos atendió no podría ser más amable, la habitación muy cómoda, grande y una buena cama.

Cons:

En el pasillo exterior a la habitación del piso donde nos quedamos, había un leve olor cigarrillo "viejo" como si estuviera quedado de otras épocas en las que se permitía fumar, pero esto no nos molestó dentro de la habitación, aclaro que tampoco se fuma dentro del hotel.

2026-03-03 via Nuitee
S
safa family_with_children tr
10
Pros:

Personel guleryuzlu ve ilgiliydi

2026-03-03 via Nuitee
A
Aleksandar family_with_children rs
10
2026-03-03 via Nuitee
D
Dental Treid couple bg
10
Препоръчвам определено хотела.
Pros:

Всичко беше много добре.

2026-03-03 via Nuitee
A
Antonio couple pt
6
2026-03-02 via Nuitee
N
Nancy couple us
7
We like snow and hate loose cables
Pros:

We had to add a second night due to a snow storm and the staff was very accommodating

Cons:

There was a loud banging on the outside if the building most of the night. We noticed outside our window a cable beating the side of the building

2026-02-26 via Nuitee
I
Iva couple mk
9
2026-02-26 via Nuitee
D
Daniel S46 family_with_children it
8
Pros:

Friendly receptionist.
Very comfortable bed.
All public transportation modes are very near.
Breakfast is simple but good for Europe.
Cleanliness.
Modern and beautiful room and shower.

Cons:

Noisy minibar.

2026-02-26 via Nuitee
G
Giona1226 family_with_children it
10
2026-02-26 via Nuitee
V
Viktoria solo_traveller ua
10
2026-02-26 via Nuitee
I
iliana family_with_children bg
10
2026-02-24 via Nuitee