Best Western Terminus Hotel

Hotels
Best Western
8.4 (3892 reviews)
154 Hristo Botev Blvdr , Sofia , bg

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3892 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
L
Liena family_with_children nl
8
It was good stay and nice staff
Pros:

It was pretty clean and breakfast was good

Cons:

Bathroom is a bit old but clean

2026-07-04 via Nuitee
L
liviu solo_traveller ro
9
2026-07-04 via Nuitee
G
Georgi solo_traveller bg
9
2026-07-03 via Nuitee
K
Karolina couple pl
8
Pros:

Bel hotel, situato vicino alla stazione centrale di Sofia ed alla stazione dei bus. L'hotel si trova a pochi passi dalla fermata della metro, facile arrivare dall'aeroporto. Idem per il centro storico che si raggiunge con la passeggiata di circa 15-20 minuti. Le camere sono grandi, il bagno pure. Lo staff molto gentile. Consigliato

Cons:

L'unico cosa che a me personalmente ha disturbato durante il soggiorno è stata la ventola del bagno.. super rumorosa.. soprattutto di notte 🙄

2026-07-03 via Nuitee
Ірина extended_group ua
10
Pros:

Привітний, доброзичливий персонал
Місцерозташування
зручності

2026-07-03 via Nuitee
B
Buse Yasemin family_with_children tr
7
2026-07-03 via Nuitee
M
MYRTO-EVGENIA couple gr
10
2026-07-02 via Nuitee
A
ALAIN couple fr
9
Pros:

Parking gratuit
Proximité du métro
Propreté, bon accueil

2026-07-02 via Nuitee
R
Roman family_with_children pl
8
2026-07-01 via Nuitee
Özgür solo_traveller tr
10
İhtiyaçlarımı ve beklentilerimi karşılayan bir konaklama oldu.
Pros:

Çalışanlar güleryüzlü ve ilgililer, tesisin konumu çok iyi, ulaşımı kolay ve güvenli bir yerde.Oldukça da temiz.

2026-07-01 via Nuitee
Y
Yashar extended_group tr
8
2026-07-01 via Nuitee
Đurđica solo_traveller hr
8
Pros:

Location

Cons:

Problem with bathroom, the drain was clogged. I reported it but it wasn't fixed during my stay. I stayed only 2 days, nevertheless it made me uncomfortable. Other than that everything was just fine.

2026-07-01 via Nuitee
D
David Pearce solo_traveller gb
10
Great base to see Sofia
Pros:

Excellent location close to the rail and coach stations and close to the metro. Great room, top breakfast.

Cons:

Nothing

2026-07-01 via Nuitee
Z
Zeynep solo_traveller tr
4
Yolculuk sırasında kalabilirsiniz konfor lüks aramiyorsaniz gayet yeterki
Pros:

Kahvaltısı ve konumu güzeldi

Cons:

Bira eski bir hotel personeli ilgili fiyat performans çarşaflar biraz eski orta düzey otogarın dibinde metroya 5 dakika araç parkı ücretsiz 3 yıldızlı otel ayarında kalinabilir

2026-06-30 via Nuitee
S
Salih family_with_children tr
10
Beklediğimizden çok daha iyiydi.
Pros:

Temiz ,kahvaltısı ve personelin güler yüzlü olması bizi çok memnun etti.

Cons:

Yok

2026-06-30 via Nuitee
Красимир solo_traveller bg
9
Pros:

We appreciated our night at the botel, Everything was perfect and we will definitely go back,
Thank you so much

2026-06-30 via Nuitee
J
Jelena solo_traveller rs
8
Srpski gosti
Pros:

Veoma sposoban recepcionar pristojna cista kuhinja ciste sobe

Cons:

Miris kuhinje se siri hodnicima hotela

2026-06-29 via Nuitee
J
Jordan couple gb
8
Pros:

Great location. Staff were lovely. Breakfast was ok.

Cons:

You only get shampoo and hand soap in the bathrooms. Shower gel and conditioner would be nice.

2026-06-29 via Nuitee
E
Egidijus solo_traveller lt
10
Pros:

Buvo parkingas nemokamas. Bet vietų skaičius ribotas. Metro šalia. Pusryčiai geri.

2026-06-29 via Nuitee
T
Tetiana family_with_children ua
7
2026-06-28 via Nuitee