Best Western Terminus Hotel

Hotels
Best Western
8.4 (3803 reviews)
154 Hristo Botev Blvdr , Sofia , bg

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3803 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
B
Benoit solo_traveller fr
7
Pros:

Bon emplacement par rapport aux transports en commun.
Le parking gratuit à côté de l'hôtel, très pratique quand on a une voiture. Attention à l'entrée du parking qui est assez rude (pas d'abaissement du trottoir).
Le petit-déjeuner est bon.

Cons:

Bruits des tramways pour les chambres coté rue. Ça doit être plus calme de l'autre coté.
Alentours peu intéressants, pour aller manger mieux vaux aller en centre-ville à 2 stations de métro.
Lumière assez faible dans la chambre.

2026-05-15 via Nuitee
J
juergen couple de
6
Pros:

Das Hotel liegt sehr nah am Hauptbahnhof mit guten Verbindungen mit Bus,Tram und Bahn…

Cons:

Das Vorbeifahren der Tram ist vom frühen Morgen bis in die späten Abendstunden sehr laut wahrnehmbar.Selbst ein Umzug in ein rückseitiges Zimmer hat dies nicht wesentlich geändert.
Das Umfeld sieht ungepflegt und schmutzig aus.

2026-05-14 via Nuitee
G
George solo_traveller il
10
2026-05-14 via Nuitee
Владислав Захарченко solo_traveller ua
8
2026-05-13 via Nuitee
A
Alper extended_group tr
8
2026-05-13 via Nuitee
P
Peter F. solo_traveller us
10
2026-05-13 via Nuitee
C
Carolina Chasampi couple ar
9
Muy buena opción para visitar Sofia
Pros:

Está muy bien ubicado para llegar en bus o tren y está a 200 mts de la parada del metro. El desayuno muy correcto y variado. Habitación muy cómoda y silenciosa. A 15 minutos caminando del centro. Llegamos en bus a las 6 am y por una pequeña diferencia pudimos ingresar antes a la habitación, lo que agradecimos mucho.

Cons:

Todo muy bien.

2026-05-13 via Nuitee
Руслана couple ua
10
2026-05-12 via Nuitee
G
Gerda couple lv
8
2026-05-12 via Nuitee
H
Heli solo_traveller fi
10
My experience was good and I have no regrets about anything.
Pros:

I liked the hotel and its location. It is really close to all public transport which is easy to use.

The staff was really friendly and they took into account my changed situation in a way that I would not have dared to expect, so I am really surprised and grateful for all the help and flexibility. It was really a very kind and special gesture.

The breakfast was good and luckily it started already at 7 in the morning.

I will use this hotel also in the future

Cons:

-

2026-05-11 via Nuitee
T
Toni couple hr
9
Super vrijednost za novac, treba poraditi na čistoći soba.
Pros:

Hotel je sjajno povezan javnim prijevozom s ostalim dijelovima grada, metro je samo stotinjak metara od hotela, željeznički kolodvor samo malo dalje, također odmah ispod hotela je i tramvaj, a samo jednim presjedanjem brzo se stiže i do aerodroma. Osoblje je izuzetno ljubazno, fantastičan omjer cijene i kvalitete.

Cons:

Soba nije bila temeljito očišćena, djelovalo je kao da je jedino čisto i promijenjeno bila posteljina. Jasno je da sobarice nemaju puno vremena između check outa i check ina, ali neki se standardi moraju ispoštovati.

2026-05-11 via Nuitee
D
Diana couple rs
10
Amazing stay with great comfort and very friendly staff!
Pros:

Good parking, friendly staff, and easy communication about everything we asked. Very pleasant experience!

Cons:

Everything was excellent in the accommodation, and the beds were super comfortable. We really enjoyed our stay!

2026-05-11 via Nuitee
M
Marjo solo_traveller nl
8
2026-05-11 via Nuitee
V
Valentina solo_traveller bg
10
2026-05-11 via Nuitee
O
Oleksandr couple ua
9
Хорошее место с хорошим персоналом и вкусным завтраком.
2026-05-10 via Nuitee
E
Eleni extended_group de
8
2026-05-10 via Nuitee
O
Oliver solo_traveller gb
8
2026-05-10 via Nuitee
N
Nataliia couple bg
9
2026-05-10 via Nuitee
C
carmelo couple it
10
Vicino alla metro
Pros:

La colazione

Cons:

Mancanza bidet

2026-05-10 via Nuitee
P
Philippe solo_traveller be
8
Pros:

la disponibilité de Martin le réceptionniste

Cons:

ras

2026-05-09 via Nuitee