Best Western Terminus Hotel

Hotels
•
Best Western
8.4 (3936 reviews)
154 Hristo Botev Blvdr , Sofia , bg

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3936 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
A
Andrea • solo_traveller • it
9
2026-07-18 • via Nuitee
G
Gábor • solo_traveller • hu
8
2026-07-18 • via Nuitee
R
Richard • solo_traveller • gb
8
Could have been better, but it was okay.
Pros:

The location and the staff are great. The bed was comfy..

Cons:

The mosquitos were biting most of the night. The bathroom had hairs on the sink. An area by the shower door hadn't been cleaned in a while.
The breakfast bacon and eggs were cold, I was there at 7.10 am. The room refrigerator was not cold.

2026-07-17 • via Nuitee
W
Walker • solo_traveller • bg
10
Pros:

Everything

Cons:

Nothing

2026-07-17 • via Nuitee
D
Dobri • solo_traveller • de
8
2026-07-17 • via Nuitee
M
Mascha • couple • de
6
Pros:

Das Personal war sehr nett.

Cons:

Es hat im Hotelzimmer sehr unangenehm gerochen.

2026-07-17 • via Nuitee
G
Gordon • couple • gb
8
2026-07-16 • via Nuitee
V
Vedat • family_with_children • tr
7
2026-07-16 • via Nuitee
A
Alina • extended_group • ro
4
Sincer aveam aşteptǎri mai mari la un hotel de patru stele.
Pros:

Micul dejun

Cons:

Curǎțenia

2026-07-16 • via Nuitee
A
Ashish Sanjeev • solo_traveller • de
7
2026-07-16 • via Nuitee
R
Ridvan • couple • tr
8
konum iyi, otopark olması güzel, kahvaltı kötü değil, şehir merkezine yürüyüş mesafesinde,
Pros:

çok kötü değil

Cons:

temizlik

2026-07-15 • via Nuitee
J
Joseph • solo_traveller • ie
7
Pros:

Rooms and Breakfast were very good

Cons:

Location was far from centre and no restaurants or bars nearby.
Reception a bit bland

2026-07-15 • via Nuitee
S
SAVVAS • extended_group • gr
10
2026-07-15 • via Nuitee
V
Viacheslav • solo_traveller • il
9
Pros:

хороший отель, совсем рядом метро, приличный завтрак

2026-07-14 • via Nuitee
R
roxana • family_with_children • ro
8
2026-07-14 • via Nuitee
L
Lee • solo_traveller • my
8
2026-07-14 • via Nuitee
R
Rafal • solo_traveller • pl
7
2026-07-13 • via Nuitee
I
Iwona Wiloch • solo_traveller • pl
8
Pros:

Hotel przy dworcu głównym, łatwo trafić. Metro kilka kroków. Pokój rodzinny trzyosobowy ma podwójne łóżko i rozkładaną sofę, rozmiar ok. Duża łazienka i prysznic. Czysto. Śniadanie standard.

Cons:

Nie uzupełniono środków do mycia (mydło i żel) pomimo sprzątania. Potrawy na ciepło np. jajecznica są raczej słabo podgrzewane.

2026-07-13 • via Nuitee
C
carbonio • solo_traveller • it
9
Weekend
Pros:

Hotel tranquillo vicino alla metro,camere silenziose ,ottima colazione.

Cons:

Camere con moquette

2026-07-12 • via Nuitee
I
Irene D. • family_with_children • it
8
2026-07-12 • via Nuitee