City Express by Marriott Tampico

Hotels
City Express
8.2 (579 reviews)
Avenida Hidalgo 5820 , Tampico , mx

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.41
Several reviews highlighted cleanliness issues, including dirty rooms and a dirty pool.
Service
8.38
Mixed feedback about service, with some positive comments on staff friendliness but complaints about delays and issues.
Location
9.92
Most reviews praised the location for its safety and attractiveness.
Room Quality
6.87
Complaints regarding room discomfort and amenities not matching reservation requests.
Amenities
7.9
General commentary suggests average amenities with room for improvement.
Value for Money
7.86
Mixed feelings about the value provided, with some reviews feeling prices weren't justified by quality.
Food and Beverage
8.41
Breakfast quality was generally good, but some found it lacking in variety.
Overall Experience
8.88
Overall experience varied; negative elements were offset by positive aspects like location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Convenient Location and Transportation
Located just a short drive from Tampico's center, Cityexpress Tampico offers complimentary transportation within a 10 km radius, making exploring the area a breeze.

Modern Amenities for a Comfortable Stay
Enjoy a range of modern amenities including a gym, swimming pool, and free Wi-Fi during your stay at Cityexpress Tampico. The spacious rooms feature stylish decor, air conditioning, and a TV for your convenience.

Delicious Dining Options and Nearby Attractions
Start your day with a daily continental breakfast at the hotel and take advantage of vending machines for snacks and drinks. With its proximity to Tampico International Airport and free parking on-site, Cityexpress Tampico is the perfect choice for your visit to the area.

Ready to experience comfort and convenience at Cityexpress Tampico? Book your stay now!

Important information:



Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 579 reviews
Cleanliness: 7.41
Service: 8.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.88
F
Fernando solo_traveller mx
8
Pros:

La ubicación

Cons:

Que las habitaciones podrían estar mas limpias

2026-05-02 via Nuitee
C
Cristina extended_group mx
9
Es bueno
Pros:

las instalaciones

Cons:

el desayuno no es de muy buena calidad

2026-04-27 via Nuitee
C
Carlos solo_traveller mx
10
Fabuloso.
Pros:

El servicio y la limpieza de la habitación.

Cons:

Si comentarios.

2026-04-16 via Nuitee
K
Karol Paulina extended_group mx
9
2026-04-16 via Nuitee
R
Rosa couple us
5
Will not book here again
Pros:

Just the workers, very nice friendly people

Cons:

Roaches all over the floor , rooms not cleaned properly and bed was uncomfortable

2026-04-14 via Nuitee
H
Hinojosa family_with_children mx
10
2026-04-10 via Nuitee
F
Fernando family_with_children mx
8
2026-04-07 via Nuitee
P
Parvis family_with_children mx
9
Pros:

Ok

Cons:

Ok

2026-04-03 via Nuitee
V
Victor Alfonso solo_traveller mx
5
Ya no es la mejor opción precio calidad
Pros:

No hay check in anticipado, ni con costo extra, era a las 3 y a las 4 me dieron la habitación.

Cons:

El recepcionista fue dando las habitaciones a como le daba la gana, llegué desde las 8AM, solicité la habitación, me mencionaron que hasta las 3, a las 3 volví a solicitar habitación y no estaban disponibles, mucha gente esperando y no entendí el orden en el que las entregaron pero fui de los últimos, no sé por qué

2026-04-02 via Nuitee
L
Lucía family_with_children gt
6
2026-03-26 via Nuitee
R
ROBERTO R family_with_children us
1
2026-03-14 via Nuitee
R
ROBERTO R family_with_children us
1
2026-03-14 via Nuitee
R
RAHUL family_with_children in
8
2026-03-10 via Nuitee
C
Conde family_with_children mx
10
2026-03-07 via Nuitee
G
Guillermo family_with_children mx
2
Pésimos servicio en recepción y limpieza en baños
Pros:

La ubicación del hotel

Cons:

La recepcionista de las 9 de la noche habiendo una fila demas de 7 personas en el lobby no quiso atendernos y apoyar a su compañero prefirió recoger sus cosas ver como batallaba su compañero que atender a los clientes

El cuarto el baño muy sucio lleno con pelos tengo fotos e imágenes de estos

La televisión de muy mala calidad los canales de la tele se ven horrible 3 años sigo yendo y no cambia nada no se si ustedes o yo estoy mal por seguir hospedandome en su hotel.

2026-03-06 via Nuitee
G
Guillermo family_with_children mx
2
2026-03-06 via Nuitee
E
Esthela Ivonne family_with_children mx
10
2026-02-22 via Nuitee
G
Guevara Olvera family_with_children mx
8
Falta supervisión a los servicios
Pros:

La ubicación del hotel 🏨

Cons:

Personal poco amable, la habitación olía mucho a humedad, la alberca sucia, incluso en el desayuno hay una persona que solo pasa por las mesas y esta observando que estás consumiendo

2026-02-10 via Nuitee
R
Rafael Guillermo family_with_children mx
10
Pros:

Ubicación, instalaciones y limpieza

Cons:

La comida la mayoría de los días salada

2026-01-30 via Nuitee
A
Alberto family_with_children mx
10
Pros:

La atención del personal

2026-01-19 via Nuitee