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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Sauna
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Kids' outdoor play equipment
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Heated pool
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Swimming nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Spectacular Views and Beach Access
Located on the famous Sandbanks with direct access to a Blue Flag beach, our modern hotel offers breathtaking views. Some rooms even overlook the sea or harbour, providing a truly mesmerizing experience.
Award-Winning Dining and Relaxation
Indulge in culinary delights at our Sea View Restaurant, boasting panoramic views of Sandbanks Beach. Enjoy a delicious breakfast and dinner experience. During warmer days, unwind with a refreshing drink on the Sandbanks Terrace.
Exciting Water Sports Academy
Make a splash at our Watersports Academy, where you can try your hand at windsurfing, kite surfing, water skiing, and sailing. Our qualified instructors and top-notch equipment ensure a thrilling aquatic adventure.
Book your stay now to experience luxury, relaxation, and excitement all in one place.
Children are charged a discounted rate if sharing parents' accommodations. Family rooms include 2 children in the rate.
Please liaise with the hotel directly after making your reservation.
Please note that some rooms are affected by noise from hotel functions at weekends and on other special occasions. Please contact reservations directly for more detailed information.
Guests should note that the elevator only goes up to the 2nd floor. The 3rd floor is accessible via stairs.
Please note that some facilities are not available all year round.
When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.
Please note that additional guests cannot be accommodated. All guests must be indicated at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Oct 12, 2025 until Fri, May 1, 2026
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for £5 per person per night when using an available cot.
Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very good
The room was very cold
Location breakfast-room all superb
Some areas of hotel need updating and a little tlc
The breakfast was good with a good choice of hot and cold foods. It was a bonus to be able to request scrambled egg/ poached egg and pancakes.
N/A
Lovely weekend away with family. Room clean and bed comfortable Breakfast very good and location fantastic Had lovely swim in the heated indoor pool and Italian restaurant was delicious
Nothing
Breakfast and staff
Very dated , good staff, amazing location
Dissatisfied that I paid an extra one hundred pounds for the night than the rest of the party.
Social media pictures and videos do the hotel more justice.
Would have preferred to stay at the harbour heights as it’s part of the group and is far more modern and elegant.
Everything
There was only one chair in the room
It was my anniversary and the receptionist did my room up
Lovely outside area next to the beach. Staff very helpful and the room was very big
The hotel does seem rundown, it needs a makeover
The location was superb and my sea view room was exceptional
Very hot weekend no air con / a fan in the room would be a good idea.
Frist breakfast very good, Sundays not so good, the view from the restaurant could not of been, the beach and the sea.
Same standard of breakfast, beening a chef constantly of food is very important if you want people to return
The beach bar is great. when the weather is good, it’s like being abroad .can also use the facilities in their sister hotel, The Haven which has an outdoor pool
NA
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Good breakfast selection.
Spacious room.
Next to the beach.
Ample car parking.
It was quite difficult that there was only a tiny lift and the room was a long way from the lift.
No offer to help with luggage even when struggling with small child. Saw several elderly people also struggling with their suitcases.
Multiple confusing stairway.
Pool quite dated.
Musty smell in corridors.
I thought that there would be a more private beach.
The children's playground had very dirty sand which needed to be raked to get rid of debris.
room not massive but very clean and tidy with fantastic view, what more can you ask for!!
at breakfast, the staff were cleaning the the tables so thorough with pride, so nice to see in this generation
i would have liked a fridge in room and maybe an iron, also a higher partition on balcony would have seal it for me
The location was excellent
The hotel could do with refurbishment
The whole stay except for the fact that our son's room was a considerable distance away.
Ours was room 204, his 15.
The bedside lights, the window in the lounge area was stuck closed and the water in the hand basin took a long time to clear.
The staff weee very friendly and they upgraded our room as it was my birthday
Alittle dated could do with some more Modern interiors
Reception staff were friendly and very helpful, breakfast was lovely can't wait to go back in the new year.
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