Sandbanks Hotel

Hotels
7.8 (1411 reviews)
15 Banks Road, Sandbanks , Poole , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Beautiful views
Cons:
Tired decor
High drink prices
Inconsistent room quality

Categories

Cleanliness
6.91
Multiple mentions of tired decor and some rooms needing cleaning.
Service
8.88
Staff are frequently described as friendly and helpful.
Location
9.42
Consistently praised as excellent and convenient.
Room Quality
7.37
Some rooms are spacious but mention of tired decor and issues.
Amenities
7.4
General feedback on facilities; some perceived as basic.
Value for Money
6.86
High costs of drinks and some comments on basic rooms.
Food and Beverage
7.41
Mixed feelings on breakfast quality with some complaints.
Overall Experience
8.18
A mix of appreciation for location and enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

Spectacular Views and Beach Access
Located on the famous Sandbanks with direct access to a Blue Flag beach, our modern hotel offers breathtaking views. Some rooms even overlook the sea or harbour, providing a truly mesmerizing experience.

Award-Winning Dining and Relaxation
Indulge in culinary delights at our Sea View Restaurant, boasting panoramic views of Sandbanks Beach. Enjoy a delicious breakfast and dinner experience. During warmer days, unwind with a refreshing drink on the Sandbanks Terrace.

Exciting Water Sports Academy
Make a splash at our Watersports Academy, where you can try your hand at windsurfing, kite surfing, water skiing, and sailing. Our qualified instructors and top-notch equipment ensure a thrilling aquatic adventure.

Book your stay now to experience luxury, relaxation, and excitement all in one place.

Important information:

Children are charged a discounted rate if sharing parents' accommodations. Family rooms include 2 children in the rate.
Please liaise with the hotel directly after making your reservation.

Please note that some rooms are affected by noise from hotel functions at weekends and on other special occasions. Please contact reservations directly for more detailed information.

Guests should note that the elevator only goes up to the 2nd floor. The 3rd floor is accessible via stairs.

Please note that some facilities are not available all year round.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

Please note that additional guests cannot be accommodated. All guests must be indicated at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Oct 11, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Location

Guest Reviews

7.8
Based on 1411 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 8.18
K
Kay couple gb
7
The stay was okay due to the location, but I wouldn’t stay at the hotel again the rooms need to be refurbished
Pros:

The location is very good, and the staff are very helpful and friendly

Cons:

The room was tired with dark dated furniture?

2026-08-09 via Nuitee
B
Benjamin extended_group gb
7
Breakfast was average, rooms below average, location and staff were superb
Pros:

Location is superb, right on the beach

Cons:

Very dated, overpriced for the quality of the rooms but I guess you're paying for its location

2026-08-08 via Nuitee
S
Sally couple gb
9
Great stay, would return
Pros:

This in a fabulous location. Our room had a sea view which was wonderful, it was clean, light and airy. Breakfast was very good, a great selection.

Cons:

The spa area could do with some modernisation.

2026-08-08 via Nuitee
P
Peter Sandiford family_with_children gb
10
Relaxing and great fun for all the family who were also staying
Pros:

Staff went out of their way to recover my earrings, which I managed to drop down the sink waste! Nothing was too much trouble, handled quickly and kindly. Thankyou.

2026-08-08 via Nuitee
A
Adel extended_group sa
5
Pros:

Location and easy access to the beach especially for kids

Cons:

Some areas wasn’t clean in front of balcony , ground and tables

2026-08-08 via Nuitee
N
Neville couple gb
6
Great weather and pleasant stay
Pros:

Breakfast was excellent

Location was great

Cons:

Hotel looked a little tired

Areas around the Hotel were scruffy and unkempt.

2026-08-08 via Nuitee
E
Elodie family_with_children gb
7
Lovely location. However, felt the amount of money we spent for two nights we would expect a better room
Pros:

The location was brilliant - setting on the beach with bar is also a bonus

Cons:

A little outdated. Needs some modernising. We had probably the furthest room with a pram was difficult as still steps on the second floor.

2026-08-07 via Nuitee
S
Sharon solo_traveller gb
3
2026-08-07 via Nuitee
N
Nicola solo_traveller gb
8
Pros:

Good location on the beach,, restaurant food was good. Rooms and bar area were clean.
Greeting and helpfulness of the reception staff was very good.

Cons:

Breakfast choice was very sparce if later down.
The outside area near to pizza pod ànd bar needed a spruce up very shabby, paint chipping off woodwork, weeds everywhere spoils the hotel.
The young bartenders, waitresses and waiters were all very miserable, hardly spoke, no manners between them.

2026-08-06 via Nuitee
D
Dejan family_with_children gb
4
2026-08-05 via Nuitee
D
Denis solo_traveller gb
7
2026-08-05 via Nuitee
P
Peter couple gb
1
2026-08-04 via Nuitee
S
Steven couple gb
8
2026-08-04 via Nuitee
J
jackie couple gb
8
Great beachfront location
Pros:

Location

Cons:

Breakfast and the property needs some TLC in areas- paint etc

2026-08-03 via Nuitee
V
Vikki couple gb
9
We only stayed for one night but we absolutely loved it! The weather was amazing, perfect location, beach and food in re
Pros:

The location and view from our room. Superb!

Cons:

The decor is a little bit tired but that wouldn’t put me off going back again! No fridge in the room.

2026-08-03 via Nuitee
M
Mark solo_traveller gb
7
Great location but expensive for a hotel that was standard rather than luxury
Pros:

Parking was straightforward, the beach was in front the hotel terrace, there was a good choice at breakfast. The room was clean and quiet. There was a good range of TV available.

Cons:

The balcony was car park side not beach side. There was a sulphur smell if window door was open. The terrace was not open in the evenings and was busy in the daytime.

2026-08-02 via Nuitee
G
Graham solo_traveller gb
9
Good
Pros:

Location

Cons:

Dripping water sound from somewhere?

2026-07-25 via Nuitee
P
Peter couple gb
10
So relaxing.Staff were exceptional
Pros:

Excellent sea views

Cons:

Nothing

2026-07-25 via Nuitee
R
Robert solo_traveller gb
2
Sandbanks Hotel is finally finished
Pros:

Location.

Cons:

Rooms were from 70s , no aircon, no fridges , no safes ..beds uncomfortable, hotel is full of bits of metal , bird poo most stuff bent or broken , breakfast is inedible or just not there, rooms are boiling hot , its expensive and apparently being knocked down. Acres or wasted space with chairs and tables from 70s, no entertainment and its the closest to faulty towers ive ever known. No enthusiasm and the heart of the hotel has gone.

2026-07-25 via Nuitee
B
Bianca solo_traveller ro
6
Un hotel cu potențial uriaș ce necesită renovări.
Pros:

Locația

Cons:

Vechi

2026-07-24 via Nuitee