Sandbanks Hotel

Hotels
7.8 (1285 reviews)
15 Banks Road, Sandbanks , Poole , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Beautiful views
Cons:
Tired decor
High drink prices
Inconsistent room quality

Categories

Cleanliness
6.91
Multiple mentions of tired decor and some rooms needing cleaning.
Service
8.88
Staff are frequently described as friendly and helpful.
Location
9.42
Consistently praised as excellent and convenient.
Room Quality
7.37
Some rooms are spacious but mention of tired decor and issues.
Amenities
7.4
General feedback on facilities; some perceived as basic.
Value for Money
6.86
High costs of drinks and some comments on basic rooms.
Food and Beverage
7.41
Mixed feelings on breakfast quality with some complaints.
Overall Experience
8.18
A mix of appreciation for location and enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

Spectacular Views and Beach Access
Located on the famous Sandbanks with direct access to a Blue Flag beach, our modern hotel offers breathtaking views. Some rooms even overlook the sea or harbour, providing a truly mesmerizing experience.

Award-Winning Dining and Relaxation
Indulge in culinary delights at our Sea View Restaurant, boasting panoramic views of Sandbanks Beach. Enjoy a delicious breakfast and dinner experience. During warmer days, unwind with a refreshing drink on the Sandbanks Terrace.

Exciting Water Sports Academy
Make a splash at our Watersports Academy, where you can try your hand at windsurfing, kite surfing, water skiing, and sailing. Our qualified instructors and top-notch equipment ensure a thrilling aquatic adventure.

Book your stay now to experience luxury, relaxation, and excitement all in one place.

Important information:

Children are charged a discounted rate if sharing parents' accommodations. Family rooms include 2 children in the rate.
Please liaise with the hotel directly after making your reservation.

Please note that some rooms are affected by noise from hotel functions at weekends and on other special occasions. Please contact reservations directly for more detailed information.

Guests should note that the elevator only goes up to the 2nd floor. The 3rd floor is accessible via stairs.

Please note that some facilities are not available all year round.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

Please note that additional guests cannot be accommodated. All guests must be indicated at the time of booking.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £5 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1285 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 8.18
S
Sally couple gb
9
Pros:

Very friendly staff , room over looked the beach and sea . Good sized room very quiet . The restaurant was excellent over looking sea tasty good food .

Cons:

Breakfast had a big selection with friendly staff but wearing jeans and couldn’t tell staff from guests .
And far too much herbs on cooked breakfast . Overall stay was very good !

2026-05-16 via Nuitee
A
Anthony couple gb
9
Short five night break we were very pleased with every aspect of our stay.
Pros:

Room good fabulous view from balcony. Bathroom clean wonderful large towels. Bed comfortable. Cleaned daily and tea and coffee replaced daily. Breakfast had good selection, both hot and cold. Breakfast room and Amalfi restaurant comfortable the Almalfi restaurant has good choice of menu and food delicious. Staff very helpful and friendly. Definitely will recommend to friends.

2026-05-15 via Nuitee
J
Joel couple gb
9
2026-05-15 via Nuitee
H
Helen couple gb
10
2026-05-14 via Nuitee
J
Jane solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-14 via Nuitee
M
Marion solo_traveller gb
7
Pros:

Wonderful location and views.

Cons:

Hotel feels quite tired, in terms of decor.

2026-05-13 via Nuitee
M
Mark couple gb
6
In much need of refurbishment
Pros:

Lovely location

Cons:

Plastic glasses in outside bar! Food was bland , rooms very dated

2026-05-13 via Nuitee
A
Angela couple gb
9
Exactly what we needed.
Pros:

Staff were kind and attentive. The young man at breakfast reception went over and above normal duties to look after us.

2026-05-11 via Nuitee
M
Mary solo_traveller gb
8
Sandbanks perfection
Pros:

The location is fantastic.

Cons:

The bed was very 'tired'. Sadly the main door onto the balcony was 'blown'. Therefore you couldn't see anything through it from inside the room

2026-05-10 via Nuitee
A
Andrew couple gb
9
Fantastic stay. Would recommend.
Pros:

Very well located with great access to the beach. We ate in the restaurant on both nights and the food and service was excellent

2026-05-07 via Nuitee
E
Elizabeth couple gb
10
2026-05-06 via Nuitee
K
Kevin couple gb
6
Fine but could be a fabulous place if given attention
Pros:

Great location and helpful staff

Cons:

Dated and unloved, with no normal touches I. Rooms that you would expect from a reasonable quality hotel

2026-05-05 via Nuitee
L
Lawrence solo_traveller gb
10
2026-05-05 via Nuitee
M
mark couple gb
9
Perfect location
Pros:

Fantastic location

Cons:

Little dated

2026-05-04 via Nuitee
A
ami couple gb
5
Nice location, friendly staff but hotel is run down
Pros:

The location and nice staff

Cons:

It’s run down, needs decorating. The indoor pool looked scruffy

2026-05-02 via Nuitee
A
AGB couple gb
10
Exellent
Pros:

Clean and comfortable.
Location is wonderful.

Cons:

The corridors are narrow and lots or stairways to get to the new building.

2026-05-02 via Nuitee
A
Anthony couple gb
8
Pros:

Its location

2026-05-01 via Nuitee
J
jan solo_traveller gb
8
Lovely and good value for money
Pros:

Position by beach. Staff and happy atmosphere. Decor in the main areas. We were allowed to book in early. Recrption staff very helpful and friendly. Food was good in the evening. Bedrooms good size, confortable with great views.

Cons:

Rooms needed upgrading and a lick of paint.

2026-05-01 via Nuitee
D
debra couple gb
8
Beautiful beach front views Excellent value for money
Pros:

Perfect location beautiful beach and harbour views
Excellent sun terrace and Italian restaurant. Friendly and helpful staff Good breakfast

Cons:

A bit tired looking in places but spotlessly clean
No air conditioning but wasn’t hot during stay

2026-05-01 via Nuitee
A
Andrea solo_traveller gb
7
Pros:

The setting is exceptional. Staff were helpful and we found lots of parking spaces which was great.

Cons:

Ok then .so it's a mixed bag of decent decor & furnishings with some tiredness to other parts .
Our patio door window was either really dirty or the glass had 'blown' which ruined the view.

Our evening meal was lovely although took a very very long time to arrive .We are not impatient people at all but ended up chasing up, as thought we had truly been forgotten,😞

And a note to the manager, please, just sit on the terrace and look.up at the top windows , net curtains in several windows hanging down made the hotel look scruffy and could easily be sorted.
Would I stay again,?. yes because the good outweighed the bad ☺️
.

2026-05-01 via Nuitee