Mini Palace Hotel

Hotels
8.2 (596 reviews)
Via S. Maria Della Grotticella 2/B , Viterbo , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Giovanna team)
Central location near historic centre
On-site parking / garage
Clean rooms (many reports)
Generous breakfast for most guests
Good value for money
Cons:
Some rooms outdated with very small bathrooms
Inconsistent breakfast quality (reports of mold/stale items)
Air conditioning/minibar issues reported
Limited in-room amenities (no kettle, no safe, wall dispensers)
Reception understaffed at times (long checkout wait)

Categories

Cleanliness
7.5
Rooms repeatedly described as clean and well maintained, though one report highlighted serious breakfast hygiene issues (mold on bread) which lowers overall cleanliness perception.
Service
8.6
Multiple reviews praise very friendly, helpful reception staff (Giovanna team), proactive assistance and pleasant welcome; isolated negative note about slow check-out due to understaffing.
Location
9
Consistently praised — close to the historic centre, easily walkable (≈5 minutes) and convenient for exploring Viterbo and nearby transport links.
Room Quality
7
Mixed reports: some guests had very large, comfortable Superior rooms; others note small, dated rooms and very compact bathrooms, giving an overall below‑excellent score.
Amenities
7.8
Strengths: internal parking/garage appreciated. Weaknesses: no kettle or in-room tea selection, wall dispensers instead of dedicated toiletries, no restaurant and some concerns about garage access/security.
Value for Money
8.8
Several guests explicitly cite very good value for price paid; positive balance between cost and offered services/parking and location.
Food and Beverage
8
Many guests praised a generous breakfast (sweet and savory), but at least one severe negative report (stale pastries, mold, boxed orange juice) creates mixed overall sentiment.
Overall Experience
8.9
Generally positive overall — welcoming staff, good location, parking and cleanliness noted by many; issues with rooms/amenities and occasional food or service lapses temper an otherwise strong stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:38

Property Description

Welcome to Mini Palace Hotel, your ideal stay in Viterbo!

Convenient Location: Situated in the heart of the city, near Porta Romana and the University of Tuscia, our hotel offers easy access to key attractions.

Modern Amenities: Stay connected with complimentary Wi-Fi available throughout the hotel. Start your day with a complimentary newspaper and indulge in a delicious buffet breakfast.

Nearby Attractions: Explore the beauty of Viterbo with Piazza del Plebiscito just a short 10-minute walk away.

Book your stay at Mini Palace Hotel now and experience the perfect blend of comfort and convenience during your Viterbo visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.2
Based on 596 reviews
Cleanliness: 7.5
Service: 8.6
Location: 9
Room Quality: 7
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.9
A
Andrea • solo_traveller • it
8
2026-08-21 • via Nuitee
M
marco • solo_traveller • it
10
Cons:

La colazione

2026-08-18 • via Nuitee
C
Claude • couple • fr
8
2026-08-15 • via Nuitee
A
Alberto • family_with_children • it
10
2026-08-10 • via Nuitee
V
Vito • solo_traveller • be
9
2026-08-05 • via Nuitee
S
simone • solo_traveller • it
8
2026-07-20 • via Nuitee
A
Andreas • solo_traveller • ch
5
2026-07-19 • via Nuitee
D
Diogenes • couple • it
10
2026-07-15 • via Nuitee
G
Giulio • solo_traveller • it
10
Pros:

Accoglienza fantastica. Sig.ra Giovanna sempre disponibile.
Torneremo di sicuro.
Grazie

2026-07-13 • via Nuitee
A
Alessio • solo_traveller • it
9
Pros:

La pulizia della stanza e la posizione della struttura.

2026-07-10 • via Nuitee
G
Gjeni • extended_group • cz
10
2026-07-09 • via Nuitee
G
Giulio • solo_traveller • it
5
Delusione, per fortuna era solo per una notte
Pros:

lobby e reception

Cons:

le camere sono da 3 stelle, aria condizionata probabilmente centralizzata. Non si abbassava sotto una certa temperatura!!!...il frigobar era staccato, quindi spento! la colazione pessima. Pancarrè con muffa (vedi foto)- brioche vecchie probabilmente di 2 giorni. Succo d'arancia delle scatole ma vecchio. Solo una persona al desk e per il check-out ho dovuto aspettare più di 20 min. Assurdo!! 4 stelle solo per il lobby e gli arredamenti che ha all'entrata, ma per il resto non arriva nemmeno a un 3 stelle .dispiace! L'impressione era stata diversa

2026-07-03 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-07-02 • via Nuitee
A
Antonio • couple • be
6
Difficile de donner un avis car excellent potenciel, les propriétaires devrait sérieusement envisager une restructuratio
Pros:

Le personnel très gentil et souriant la seule véritable note positive.
Le petit déjeuner a tenu toutes ces promesses le personnel de salle super

Cons:

Hôtel qui a vécu et qui a vraiment besoin d’être renouvelé vieux mobiliers et et salle de bain minuscule, une douche microscopique, heureusement propre, restaurant absent
Et le garage couvert est franchement à revoir pas très sûr et pas de passage direct à l’hôtel.

2026-06-26 • via Nuitee
A
antonella • solo_traveller • it
9
2026-06-22 • via Nuitee
A
Antonio • family_with_children • it
8
2026-06-16 • via Nuitee
T
THE HOANG • solo_traveller • vn
10
great !
Pros:

The Giovana staff were very helpful, guiding me and answering my questions about attractions and transportation options, and even printing out public transport schedules for me (from Vietnam) :)

2026-06-12 • via Nuitee
A
Alessio • solo_traveller • it
8
Ottimo rapporto qualità-prezzo.
Pros:

La posizione, ottima. Il fatto di avere a disposizione anche un parcheggio interno è stato un punto di forza. La pulizia della camera mi ha soddisfatto.

Cons:

Alcune prese di corrente sono da sistemare e forse il bagno un pò piccolo.

2026-06-09 • via Nuitee
M
Markus • extended_group • de
9
2026-06-09 • via Nuitee
D
Domenico • couple • it
8
Pros:

L'hotel si trova in una posizione limitrofa al centro storico, facilmente raggiungibile a piedi in 5 minuti. Comodissimo il parcheggio interno dell'hotel e ottima colazione con prodotti dolci e salati . La camera Superior ampissima e super pulita.

Cons:

Trattandosi di un hotel a 4 stelle, mi sarei aspettata un bollitore con una selezione di thè e tisane e caffè solubile. Inoltre avrei gradito dei prodotti da bagno dedicati e non i tristissimi dispenser a muro di sapone liquido e doccia schiuma.

2026-06-03 • via Nuitee