Arena am Zoo

Hotels
7 (3488 reviews)
Theobald-Christ-Str. 19 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Noisy rooms
Poor breakfast quality
Check-in system issues

Categories

Cleanliness
6.83
Most reviews mention clean rooms, but there were issues with dirtiness in common areas.
Service
7.8
Service was generally good with helpful staff, though some guests experienced frustrations with check-in.
Location
8.34
The location was frequently praised, described as good or central.
Room Quality
6.79
Rooms were generally comfortable but some reported issues with noise and size.
Amenities
6.32
Lack of certain amenities like good wifi and issues with breakfast services.
Value for Money
6.78
Value rated as fair for the price, though some guests felt it was expensive.
Food and Beverage
5.83
Mixed feelings about breakfast; some found it lacking for the cost.
Overall Experience
7.3
Guests had a generally positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Convenient Location
Located just a 4-minute walk from Frankfurt Zoo and the Zeil shopping street, Hotel Arena am Zoo offers easy access to popular attractions and shopping destinations. Trams to the Old Town and Central Station are also conveniently nearby.

Modern Amenities
The hotel features bright rooms equipped with satellite TV, a safety deposit box, and a private bathroom. For added convenience, some rooms come with a kitchenette and seating area. Enjoy complimentary breakfast and stay connected with free WiFi in the lobby.

Recent Renovation
Having reopened in 2017 after a comprehensive refurbishment, Hotel Arena am Zoo offers guests a fresh and modern stay experience. With a 24-hour reception, you can expect top-notch service throughout your stay.

Book your stay at Hotel Arena am Zoo for a comfortable and convenient experience in Frankfurt!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HHN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7
Based on 3488 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.3
A
Anastasiia • extended_group • ua
10
2026-07-04 • via Nuitee
B
Batuhan • solo_traveller • de
10
2026-07-04 • via Nuitee
S
Shahzad • couple • bh
3
2026-07-03 • via Nuitee
V
Viktoriia • family_with_children • de
8
Нам готель сподобався, особливо сину. Як для нас двох це було затишно і комфортно. Приємна ціна.
Pros:

Уютний номер. Як для ночівлі то це дужу практично і комфортно.

Cons:

Але були моменти що номер був під дахом, спекотно трошки і в ночі спрацювала пожежна сигналізація, вона була довго і шумно, не могла зрозуміти що сталося. На телефон готелю не дозвонилась.

2026-07-03 • via Nuitee
A
Azjargal • solo_traveller • at
4
Pros:

Preis war günstig

Cons:

Laut, und zu heiß, keine Klimaanlage,

2026-07-03 • via Nuitee
F
Fabio • solo_traveller • es
4
Pros:

Der Preis und die Lage sind gut.

Cons:

Badezimmer ohne Lüftung. Das Zimmer sehr aufgeheizt und sticking. Check in automatisiert und der Bildschirm funktionierte nicht. Bei Anruf wollte mich der Mitarbeiter schnell abwimmeln. Das Zimmer wurde in 5 Tagen nicht gereinigt und der Müll nicht entsorgt. Das schlimmste war die Matratze und das Kopfkissen. Vergilbt, voller Flecken verschiedenster Farben und Formen. Wohl gefühlt habe ich mich nicht.

2026-07-03 • via Nuitee
S
Samuel • solo_traveller • au
8
Good place to stay at, affordable in the Ostend.
Pros:

The area was very pleasant to stay in, good to walk around with lots of restaurants close-by. The room was clean and comfortable to stay in after a long flight. Not far from the U-Bahn station and it is walkable to the river.

Cons:

No luggage storage was a bit rough, but I stored my bag at the Zoo which was a pleasant time. The shower was a little bit cramped. Otherwise I don't have any real complaints about the stay, it was a good last minute find for me.

2026-07-03 • via Nuitee
M
Michal • solo_traveller • cz
7
2026-07-02 • via Nuitee
K
Kristel • solo_traveller • nl
5
Pros:

Locatie

Cons:

Geen personeel aanwezig. Zelf check in werkte niet. Kamers vies met haren en beestjes. Super heet. Garage was klein en bijna niet uit te komen.

2026-07-01 • via Nuitee
M
Malte • solo_traveller • de
7
2026-07-01 • via Nuitee
K
Kamuran • couple • tr
5
Kleines Zimmer. Es war keine Kühlung möglich gewesen, bei 40 Grad
Pros:

Lage.

Cons:

Kein Parkplatz. Es wurde 15€ verlangt.

2026-07-01 • via Nuitee
A
Antoine • extended_group • fr
9
2026-06-30 • via Nuitee
M
Martha • couple • co
7
2026-06-30 • via Nuitee
D
Dyan Kirstine • couple • de
10
2026-06-29 • via Nuitee
R
Ricardo • solo_traveller • co
10
Pros:

El desayuno 🥣 fresco, muy balanceado y nutritivo

2026-06-29 • via Nuitee
R
Roland • couple • de
7
2026-06-29 • via Nuitee
Y
Yuby • family_with_children • de
10
2026-06-28 • via Nuitee
R
Rossano • couple • it
8
2026-06-28 • via Nuitee
M
Marko • couple • si
1
Pros:

Lokacija

Cons:

Prevroce in nisem mogel bivati vracila ni bilo.

Sem takoj po prihodu rezerviral drug hotel in je bil top.

2026-06-27 • via Nuitee
U
Unia • solo_traveller • pl
10
2026-06-27 • via Nuitee