Arena am Zoo by ANS

Hotels
7 (3711 reviews)
Theobald-Christ-Str. 19 , Frankfurt/Main , DE
+49 69 405710

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Noisy rooms
Poor breakfast quality
Check-in system issues

Categories

Cleanliness
6.83
Most reviews mention clean rooms, but there were issues with dirtiness in common areas.
Service
7.8
Service was generally good with helpful staff, though some guests experienced frustrations with check-in.
Location
8.34
The location was frequently praised, described as good or central.
Room Quality
6.79
Rooms were generally comfortable but some reported issues with noise and size.
Amenities
6.32
Lack of certain amenities like good wifi and issues with breakfast services.
Value for Money
6.78
Value rated as fair for the price, though some guests felt it was expensive.
Food and Beverage
5.83
Mixed feelings about breakfast; some found it lacking for the cost.
Overall Experience
7.3
Guests had a generally positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Convenient Location
Located just a 4-minute walk from Frankfurt Zoo and the Zeil shopping street, Hotel Arena am Zoo offers easy access to popular attractions and shopping destinations. Trams to the Old Town and Central Station are also conveniently nearby.

Modern Amenities
The hotel features bright rooms equipped with satellite TV, a safety deposit box, and a private bathroom. For added convenience, some rooms come with a kitchenette and seating area. Enjoy complimentary breakfast and stay connected with free WiFi in the lobby.

Recent Renovation
Having reopened in 2017 after a comprehensive refurbishment, Hotel Arena am Zoo offers guests a fresh and modern stay experience. With a 24-hour reception, you can expect top-notch service throughout your stay.

Book your stay at Hotel Arena am Zoo for a comfortable and convenient experience in Frankfurt!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HHN

Location

Guest Reviews

7
Based on 3711 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.3
Y
Yakub Numan • solo_traveller • de
8
2026-10-17 • via Nuitee
A
Andreas • family_with_children • de
6
2026-10-17 • via Nuitee
C
Carmen • extended_group • de
8
Super Lage, Check in verbesserungswürdig
Pros:

Super Lage, Preis ok

Cons:

Check in, Probleme mit Automat. Irgendwann war riesenschlange bei nieselwetter vorm Automaten gestanden. Problem war bei zugebuchtem Service konnte die Zahlung nicht getätigt werden. Besonders für ausländische hotelbucher sehr mühsam

2026-10-17 • via Nuitee
K
Koen • extended_group • nl
9
super
Pros:

Erg makkelijk en snelle check in en schone kamer voor een topprijs.

2026-10-17 • via Nuitee
S
Saba • couple • us
7
2026-10-17 • via Nuitee
M
Miguel Angel • solo_traveller • de
6
2026-10-17 • via Nuitee
K
Khai-Nghi • solo_traveller • de
8
2026-10-16 • via Nuitee
R
Rosa • couple • pt
5
Pros:

Localização boa, com muitos acessos a transportes públicos próximos.

Cons:

Atendimento ao cliente fraco. O self check-in não estava completamente operacional, o que dificultou o processo. A equipa de suporte por telemóvel solucionou o problema, mas com pouca simpatia.

2026-10-16 • via Nuitee
K
Kinga • solo_traveller • de
7
2026-10-16 • via Nuitee
S
Samir • family_with_children • dz
9
Pros:

C'c'est un meilleur endroit. Hotel propre et organisé.

2026-10-16 • via Nuitee
F
Frederic • couple • de
8
2026-10-16 • via Nuitee
J
Jeniffer • family_with_children • de
7
2026-10-16 • via Nuitee
K
Khai-Nghi • solo_traveller • de
8
2026-10-16 • via Nuitee
A
Anna Maria • couple • de
10
2026-10-15 • via Nuitee
V
Veronika • couple • cz
4
Pros:

Bylo to relativne levne a dostupne mhd. Celkem cisto a pani na snidani byly fajn

Cons:

Vsechno bylo tak nejak pres rozpadem. Self-check in, ktery ale byl rozbity a nasledne neprijemna konverzace s panem na infolince. Snidane nic moc. Kohoutek v kuchynce se vyklal.

2026-10-15 • via Nuitee
M
Marina Veik • family_with_children • de
9
Pros:

Check in lief über einen Automaten, kurze Schwierigkeit wurde durch einen Anruf umgehend gelöst.

2026-10-15 • via Nuitee
R
Roman • couple • ua
10
2026-10-15 • via Nuitee
E
Emma • couple • pl
1
2026-10-15 • via Nuitee
T
Thomas • family_with_children • de
2
2026-10-15 • via Nuitee
E
EL BOUSSADI • solo_traveller • ma
9
2026-10-14 • via Nuitee