Quality Inn & Suites Elizabethtown

Hotels
•
Quality Inn
5.4 (273 reviews)
2009 N. Mulberry St. , Elizabethtown , US
+1 270-506-0031

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location near highway and restaurants
Some guests reported clean rooms and daily towel replacement
Occasional friendly/helpful staff at check-in
Decent/great breakfast for some guests
Large rooms noted by some reviewers
Cons:
Multiple reports of bed bugs, roaches and other pests
Musty/moldy smells and visible dirt in rooms
Old/outdated facilities, closed/unusable pool, no elevator
Rude or unhelpful staff in some cases; refunds denied or manager unresponsive
Safety/loitering concerns outside property
Broken fixtures (deadbolt, electrical tape on lamp) and uncomfortable beds

Categories

Cleanliness
2.6
Many reviews report bed bugs, roaches, musty/mold smells, visible dirt and stained corners — overall clearly poor cleanliness.
Service
6.8
Mixed: several guests noted friendly/helpful staff at check-in, but others reported rude staff, refusal to refund and an unresponsive manager.
Location
8.2
Consistently described as convenient/off the highway and near restaurants and stores — location is a clear positive.
Room Quality
3.2
Rooms described as old, outdated, musty, with broken fixtures, questionable mattresses and reports of pests — poor room quality.
Amenities
6.2
Limited/negative amenities: pool permanently closed or unusable, ice machines far away; breakfast exists but pool closure and limited offerings hurt amenities.
Value for Money
6.6
Mixed value: some guests said it was a decent stay for the price, while others experienced serious issues (charges, refunds not issued) that reduce perceived value.
Food and Beverage
5.8
Breakfast received mixed comments (some called it great or decent, others noted limited selection and canned items) — average food experience.
Overall Experience
3.8
Overall impression is negative for many guests due to safety concerns, pests, odors and service failures, though a few had acceptable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
The Quality Inn & Suites hotel is conveniently located along Interstate 65, just six miles from the Addington Field Airport. Guests can easily access the hotel, making it a perfect choice for travelers seeking comfort and convenience.

Amenities Galore
Guests can indulge in a variety of amenities, including a complimentary hot breakfast, free local calls, a seasonal outdoor pool, and even pet-friendly accommodations. The hotel ensures that every guest's stay is filled with comfort and convenience.

Business-Friendly Services
Business travelers will find the hotel ideal, with features like free high-speed internet access, copy and fax services, and spacious work desks in King rooms. Whether for work or leisure, the Quality Inn & Suites caters to every guest's needs.

Book your stay at the Quality Inn & Suites now and experience a blend of comfort, convenience, and exceptional service.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

5.4
Based on 273 reviews
Cleanliness: 2.6
Service: 6.8
Location: 8.2
Room Quality: 3.2
Amenities: 6.2
Value for Money: 6.6
Food and Beverage: 5.8
Overall Experience: 3.8
M
Madonnà • solo_traveller • us
9
Pros:

Bed was very comfortable

Cons:

Bath tub didn't look very clean. Tv cable channels very limited

2026-11-04 • via Nuitee
J
jerry • couple • us
3
they should advise people there is no elevator
Pros:

strait out of a can gravy no eggs or meat

Cons:

facility over all is looking run down and not kept up to date, as a a example electrical tape on lamp also no elevator

2026-10-11 • via Nuitee
D
Derrick • couple • us
5
2026-10-07 • via Nuitee
H
Hugo • couple • us
10
Pros:

They keep the rooms clean and also replace the towels with fresh ones every day

2026-09-01 • via Nuitee
L
Leonard • solo_traveller • us
8
Pros:

Bed second night had to move rooms. First room didnt smell good

Cons:

Breakfast

2026-08-25 • via Nuitee
A
Annette • solo_traveller • us
1
I would not recommend staying to this place
Pros:

Unfortunately, I did not care for any of the place. When I first arrived, there were a lot of people sitting around outside. This made for a very uncomfortable feeling, and I felt unsafe.

Cons:

When I entered the room immediately, I was it costed with a very strange smell, smell of mold and wet, I did not end up staying and left that facility. I did talk with someone and she had mentioned something about getting my money back for the stay. I have not received that as yet.

2026-08-21 • via Nuitee
J
JESSICA • solo_traveller • us
10
2026-08-11 • via Nuitee
S
Susan • solo_traveller • us
5
Pros:

The lady was nice when I checked in.

Cons:

Deadbolt on door was broken and the day before check out saw roaches in the bathroom.

2026-08-04 • via Nuitee
D
David • couple • us
10
Very appealing to the discerning traveler.
Pros:

Convenient location off the highway made it easy to locate. It is near many restaurants with easy access.

2026-07-25 • via Nuitee
K
Kultgen • couple • us
4
Was clean but old and outdated. Musty smelling on the 1st floor
Pros:

Waffles

Cons:

Not alot of selection for diabetic patrons

2026-07-24 • via Nuitee
F
Felmer • extended_group • us
1
Pros:

Bugs in the rooms and charge me for all my three rooms and we don’t staying there.
Really bad experience

2026-07-20 • via Nuitee
D
Dennis • couple • us
7
2026-07-13 • via Nuitee
R
Roy • solo_traveller • us
10
2026-07-11 • via Nuitee
C
Cwinton • family_with_children • us
1
BED BUGS!!! DO. NOT. STAY. HERE. THEY WILL NOT REFUND FOR BEDBUGS!!
Pros:

Never got a chance to tell since while walking in a man came running out saying his room had BED BUGS!!

Cons:

BED BUGS and RUDE staff! Not sure anyone would ever stay in place that had other customers running out with their whole family at 3 am claiming there was bed bugs! Absolutely disgusting. Staff also refused refund!!

2026-07-08 • via Nuitee
J
Joshua • solo_traveller • us
1
2026-07-06 • via Nuitee
L
Lorbarbas • solo_traveller • de
7
Pros:

Personal Freundlich , Hilfsbereit
Zum Übernachten Ok

Cons:

Das Haus ist in die Jahre gekommen, die Couch war nicht Nutzbar da unsauber. Die Zimmer könnten eine Renovierung /Farbanstrich vertragen.
Wände beschmiert usw.
Aussenpool vorhandem aber nicht Nutzbar/ bzw gesperrt.
Bad Oberflächlich Sauber, in den Ecken Haare und Flecken auf dem Boden

2026-07-04 • via Nuitee
C
Chris • solo_traveller • us
7
Pros:

Older Hotel. Kept very clean. Excellent housekeeping. Huge rooms.

Cons:

No pool
Saw 1 cockroach in room. He was very brave to the end.
Older linens but very clean.
Bed felt like there was a body inside the mattress.
Sketchy parking.

2026-07-03 • via Nuitee
E
Edvinas • solo_traveller • us
9
2026-06-27 • via Nuitee
R
Roberto • couple • us
6
2026-06-27 • via Nuitee
C
Chris • solo_traveller • us
9
Pros:

Older Hotel but very clean. Convenient to I-65, restaurants, and stores. Decent breakfast. Nice stay for the price.

Cons:

Carpet in rooms. It looked very clean. Just don't like carpet in hotel rooms. No pool. First picture on booking site was a big beautiful pool. Permanently closed.

2026-06-23 • via Nuitee