La Quinta by Wyndham I-20 Longview South

Hotels
•
La Quinta by Wyndham
7.5 (339 reviews)
3416 Martin Luther King Boulevard , Longview , US
+1 903-238-9965

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Breakfast frequently praised (good/exceptional)
Convenient location and price
Some staff were friendly
Clean-smelling rooms/clean beds noted by some
Pool noted as nice by at least one guest
Cons:
Uncomfortable/very hard mattresses and worn pillows
Stained linens/towels, loose tiles and room damage
Rude phone/front-desk interactions and refund issues
Noise from other guests/children and neighborhood concerns
Pool closure not disclosed and elevator problems
Very poor/ watered-down coffee reported
Pet fee complaints

Categories

Cleanliness
6
Mixed reports: several guests noted rooms smelled clean and beds were clean, but others reported stained sheets/towels, loose tiles and trash outside, indicating inconsistent housekeeping.
Service
8
Mixed but generally adequate onsite staff: multiple guests praised friendly staff, though there are serious complaints about rude phone/front-desk interactions and unresolved refund issues.
Location
9.5
Mostly positive: multiple reviewers cited good location and convenience/price; one review mentioned a rougher neighborhood and noise, but overall location was repeatedly listed as a pro.
Room Quality
5
Several negative issues: uncomfortable/hard mattresses, worn pillows, stained linens, damaged tiles and molding, noisy rooms — room condition often detracted from stays.
Amenities
8.5
Breakfast consistently praised and the pool was noted as a plus by some, but there are notable problems (pool closure not disclosed, elevator out) that reduce the amenity experience.
Value for Money
7.5
Mixed value perception: some guests found the location and price appropriate, while others felt the condition, fees (pet fee) and service issues made it not worth the cost.
Food and Beverage
9
Breakfast is a clear strength (described as good/exceptional by multiple guests); isolated negatives include very poor coffee for at least one reviewer.
Overall Experience
6.5
Overall mixed to negative: several 'nightmare' stays and strong complaints about rooms and service contrast with some pleasant stays driven by breakfast, cleanliness at times, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:00

Property Description

Convenient Location
Situated just 5 miles from Maude Cobb Convention Center, La Quinta Inn and Suites I-20 Longview South offers easy access to nearby attractions.

Relaxing Amenities
Unwind in the indoor pool and hot tub, enjoy a complimentary continental breakfast, and stay connected with free Wi-Fi in all guest rooms.

Great Facilities
Benefit from a 24-hour reception, fitness center, and business center during your stay at Longview South La Quinta Inn.

Book now to experience comfort and convenience at La Quinta Inn and Suites I-20 Longview South.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 75 pounds.

Attention: The swimming pool is not available and it is temporarily close.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Location

Guest Reviews

7.5
Based on 339 reviews
Cleanliness: 6
Service: 8
Location: 9.5
Room Quality: 5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 6.5
B
Ben • couple • us
3
Never again
Pros:

Convenient

Cons:

Coffee was terrible totally watered down

2026-10-25 • via Nuitee
C
celeste • couple • us
7
Pros:

It was clean, breakfast was a plus, pool was nice

Cons:

Mattress was really hard made sleeping uncomfortable

2026-10-22 • via Nuitee
J
Jackson • extended_group • us
6
2026-10-22 • via Nuitee
J
Jhakayla • couple • us
1
Never go here
Pros:

Never got my refund for double booking the room, the man claims he out of state and he doesn’t have access to his email, the lady at the front desk that looks like she not from the us was RUDE ASF! She even cussed out the booking person for asking about my refund!

Cons:

Everything!

2026-10-19 • via Nuitee
S
Samuel • solo_traveller • us
8
2026-10-19 • via Nuitee
R
Roy • couple • us
9
Pleased, hell yes, booking 2 rooms on the 18th for return trip
Pros:

The breakfast was good, no need to change that. Everything anyone needs for breakfast is there. Anyone complaining about breakfast cant be pleased and should consider eating elsewhere.

Cons:

My only gripe, though mine alone, is the pet issue. When booking your site says *pet friendly*, when credit card is entered, it shows a 25 dollar pet fee. Im not a fan of ANY fee, much less 25 dollars. Example, we have a 3 year old 8 pound Yorkie that doesn't bark, pooh or pee on the floor, never harm a soul and loveable as heck. Im sure its a money maker, but the positive experience pet people would have being welcome without a fee would be a win win for LaQ

2026-10-13 • via Nuitee
S
Samuel • solo_traveller • us
8
Pros:

Location and price

2026-10-12 • via Nuitee
S
Susan • solo_traveller • us
5
Nightmare stay at LaQuinta
Pros:

It was clean smelling and the staff were friendly but you have to wait a bit to be waited on

Cons:

The beds were very uncomfortable. They need new pillows very wore out and the sheets, blankets and towels had stains on them. Our room the tiles in the bathroom were loose and coming up they had different color paint spots all over the room like they were covering holes that were fixed. They also had rubber molding that a dog chewed up too never replace or repaired. The room upstairs above was very noisy like they were playing football. Outside wasn't clean at trash all over and people smoking weed the smell was awful and it got on our clothes but what do you expect for being in the hood on the Southside of town. The elevator was out when we checked out so we had to make several trips with our luggage. Never gone stay at a LaQuinta again. Not worth the money

2026-10-11 • via Nuitee
W
Wesley • family_with_children • us
7
all in all it was ok, other than the noise.
Pros:

The breakfast was average. Have had better. not alot of choices.
The location was good and it was very clean.

Cons:

There were children running around in the room above us at 10:30, had to call the Office it was so noisy. Heard all kinds of bumps and running up and down the halls from kids mostly on in the night. Very annoying.

2026-10-09 • via Nuitee
P
Paula • solo_traveller • us
10
Pros:

Very nice only one problem. We would leave come back in the afternoon our key card wouldn't work

2026-09-08 • via Nuitee
C
Codi • couple • us
1
Other than a clean bed to sleep, did not like my stay.
Pros:

I liked that the bed was clean but that was about it.

Cons:

The entire experience. Called before even making the reservation to confirm the type of room i was trying to get. The woman who answered the call was short and extremely rude. She just said what ever i wanted to ear to get me off the phone. Didnt book the correct room because said woman, so was very disappointed when I arrived after working all morning and then drove for 5+ hours to get to this hotel to be told that they in fact did not have the room i wanted because it was already rented out. When I asked if there was anything that could be done about this mix up i was just told "sorry since you booked through a third party we cant do anything other than give me a coupon to stay at this location only." As i said before I live 5+ hours away and the next time i will even be close to that area is years down the road.

2026-08-30 • via Nuitee
K
Khrysten • family_with_children • us
7
Pros:

Breakfast was exceptional and staff was pleasant.

Cons:

I booked this hotel for the swimming pool, no where was it posted on website or page that the pool was closed due to an incident that occured prior to stay. We did enjoy the stay, however we would have not booked hotel if we had known pool was closed.

2026-08-27 • via Nuitee
B
Brittney • couple • us
5
2026-08-25 • via Nuitee
7
709nicholasl • Couples • Lancaster, California
8
Great hotel
Pros:

Great experience. Large clean room. Recently remodeled. Friendly staff. The only negative was the pillows, too small. This seems to be a trend on our 5 day cross country trip.

2026-08-23 • via Tripadvisor
D
De La Garza • solo_traveller • us
2
Cockroach
Pros:

The breakfast.

Cons:

Looks old and seems like you tried to renovate it but did a bad job. A lot of details were missed throughout the room. Large cockroach in the middle of the hallway in the main lobby. I have a picture of it.

2026-08-17 • via Nuitee
C
Chapa • solo_traveller • us
3
2026-08-05 • via Nuitee
V
Vest • extended_group • us
9
2026-08-04 • via Nuitee
L
Love • couple • us
4
2026-08-03 • via Nuitee
M
Mathis • couple • us
10
2026-08-03 • via Nuitee
L
LaTanya • family_with_children • us
8
Professional style good food. I just wish we could have used the pool and Jacuzzi.
Pros:

The breakfast was delicious, especially the biscuit and gravy.

Cons:

My family I want to utilize the swimming pool, but we couldn’t because it wasn’t clean. There was too many bucks floating around in the pool in the Jacuzzi wasn’t working.

2026-07-22 • via Nuitee