Hotel Palazzo Stern

Hotels
9.6 (459 reviews)
Dorsoduro, 2792 , Venice , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options limited

Categories

Cleanliness
9.58
Guests expressed satisfaction with the cleanliness and quality of the hotel.
Service
9.95
Numerous reviews highlight the staff's friendliness, helpfulness, and personal touches.
Location
9.79
Many reviews mention the excellent location on the Grand Canal.
Room Quality
9.64
Guests appreciated the spacious, well-furnished rooms with excellent amenities.
Amenities
9.47
Reviews noted high-quality amenities and a lovely terrace.
Value for Money
9.23
Overall, the experience provided value corresponding to the excellent service and location.
Food and Beverage
9.38
Breakfast quality was praised, but there's a suggestion for improvement.
Overall Experience
9.75
General sentiment expresses a high satisfaction with the entire experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:13

Property Description

Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.

Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.

Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.

Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 130 per day.

Location

Guest Reviews

9.6
Based on 459 reviews
Cleanliness: 9.58
Service: 9.95
Location: 9.79
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.38
Overall Experience: 9.75
V
veronique family_with_children fr
9
2026-04-14 via Nuitee
J
Jean_Yves74 solo_traveller fr
10
Pros:

Tout aimé. Merci

Cons:

Aucun souci

2026-04-14 via Nuitee
S
samuelian solo_traveller fr
9
Pros:

Le charme d'un palais ancien allié au confort moderne. Lit moelleux et salle de bain somptueuse.
Personnel très souriant et toujours à l écoute

Cons:

Le petit déjeuner est un peu décevant.

2026-04-13 via Nuitee
J
Jose Manuel family_with_children es
10
Magnifico emplazamiento y muy elevada calidad
Pros:

El hotel no puede estar mejor localizado, las habitaciones son agradable sy todo está nuevo y limpio. El trato muy amable. La mejor relación calidad-precio que se pueda pedir

Cons:

Nada

2026-04-06 via Nuitee
S
sonia solo_traveller fr
10
Excellent!
Pros:

Le charme du palais, l’emplacement, le personnel

Cons:

La terrasse pourrait être ouverte à midi ou dans l’après-midi, au moins pour commander des boissons et profiter de l’emplacement magnifique. Nous avons été déçus de l’utilisation limitée.

2026-04-01 via Nuitee
P
P6627FNjamese Couples
10
An almost perfect visit to this wonderful city.
Pros:

We had a fantastic 3 day jet2 city break in Venice. Its location was perfect right on the Grand Canal. Our shared water taxi from the airport dropped us at the hotels private jetty and the bell hop was on hand to sort out our luggage so neither us or the luggage got wet! The room oozed characters and the staff were amazing! Breakfast on the terrace overlooking Academia bridge was magical. Two minutes walk from Campo San Barbara and two more from Campo Santa Margherita where there were reasonably priced restaurants as near to student quarter. I can’t think of any negatives!

2026-03-30 via Tripadvisor
P
Pamela couple us
9
2026-03-28 via Nuitee
A
Adriana couple co
10
Un lugar para vivir a Venecia
Pros:

El hotel es un Palazzo muy bello en su decoración, el sitio cerca de la estación del transporte público por agua facilita el desplazamiento. El personal es muy amable y la habitación muy cómoda. Se puede acceder caminando a todos los sitios turísticos de la ciudad, esta al lado de un bello museo.

2026-03-21 via Nuitee
S
SEBASTIEN family_with_children fr
10
2026-03-20 via Nuitee
G
Gerhard couple de
8
Das Aufenhalt insgesamt schön, Hotel hat eine ausgesprochen ideale Lage . Aussicht super
Pros:

Nicht eingenommen, Preis nicht angemessen

Cons:

Die geruchssituation im Erdgeschoss sollte gestoppt werden

2026-03-20 via Nuitee
I
Ivy family_with_children fr
7
Un bel endroit décevant !
Pros:

Le bâtiment en lui même est magnifique et idéalement positionné. Sa terrasse où nous avons pris notre petit déjeuner, au soleil est magique.

Cons:

Nous avons été très déçus par le petit déjeuner, non par le service, mais par sa qualité. Pour 20€ par personne, on s’attend plus qu’à des tranches de pain et un croissant, pas frais le mardi matin . Fort décevant, ce qui ne nous a pas encouragé à essayer le restaurant. À la réception, à part, la jeune femme souriante qui nous a accueillis , le personnel semblait peu impliqué et peu aimable. Quant aux chambres, elles auraient besoin d’un sérieux rafraîchissement.

2026-03-19 via Nuitee
A
Antonio family_with_children es
10
2026-03-16 via Nuitee
Ádám family_with_children hu
1
2026-03-15 via Nuitee
G
Ghilarducci couple it
10
Da sogno
Pros:

Struttara meravigliosa accogliente.
Ottima colazione espressa. Ottimo ristorante.
Le camere sono stupende accoglienti e pulitissime.
Personale Top.

2026-03-15 via Nuitee
S
Shirley couple gb
10
Pros:

Elegant and well appointed hotel and spacious room on two levels with comfortable bed. Friendly, helpful staff. Good food. Bar prices not unexpectedly expensive. Excellent location. Would happily go there again.

Cons:

Room was very warm at times. Air conditioning controlled by staff and had to ask for temperature to be reduced twice but still too warm for us especially as could not open window.

2026-03-15 via Nuitee
A
Andrea Barbara solo_traveller de
9
Perfekter Stadtaufenthalt
Pros:

Die Freundlichkeit der Mitarbeiter und die Kulanz des Hauses. Ich hatte für einen Tag ein EZ gebucht und danach ein DZ. Ich wurde upgegradet in das DZ, so dass ich nicht umziehen musste, sondern von Beginn an im DZ war. Die Lage.

Cons:

Die Duschoptionen in der Badewanne (veraltet). das Frühstück. Das Buffett wurde leider abgeschafft. Es gibt jetzt a la carte. Wenn man nicht das „full cooked breakfast“ für ca 30 € wählen möchte, ist die Auswahl für auch immerhin 20 € übersichtlich.

2026-03-14 via Nuitee
M
Mattia couple it
9
Pros:

Fermata del traghetto 1 “cà rezzonico” attaccata, interni d’epoca bene curati. Posizione suggestiva sul canal grande.
Bello il balconcino che affacciava su un canale trasversale al canal grande

Cons:

Il prezzo della colazione troppo alto

2026-03-10 via Nuitee
G
Ghulyan family_with_children am
10
2026-03-09 via Nuitee
T
T943OHdorisb Solo travel
10
wonderful atmosphere
Pros:

Excellent stay in Palazzo Stern, wonderful atmosphere, wonderful people, thank you so much !

2026-03-08 via Tripadvisor
A
airblue1 Family Southern California, California
10
Our Absolute Home Away from Home in the Heart of Venice
Pros:

This was our third year staying at this truly amazing hotel and it consistently provides everything you could possibly look for while staying on the Grand Canal. Located perfectly between the Rialto Bridge and San Marco the Palazzo Stern offers the ideal balance of being close to the main attractions without being trapped in the middle of the frantic tourist action. This year we moved to room 201 which was absolutely perfect for our small family of three as it felt like our own private little suite tucked away for quiet but still close enough to the main hub of the hotel. The front desk team is incredibly knowledgeable approachable and accommodating and they truly go out of their way to ensure every request is met with a smile. The logistics of travel are made so simple here with various options for airport transfers and the convenience of having a Vaporetto dock practically at your doorstep for easy access to the train station or other Grand Canal destinations. A tremendous highlight of this location is the proximity to Campo Santa Margherita where you can escape the crowds to grab a fantastic bite and enjoy the authentic local atmosphere. What truly makes this place feel like a home away from home is the wonderful staff who treat you like family including Sabina, Gabriele, and Gionata, at reception along with the exceptional service from Joel (Above and Beyond), Junior, Rani, and Muhammed at the bar and breakfast and the meticulous care of Aliona and Paola in housekeeping. We thank you all so very much for another unforgettable stay and we cannot wait to see you again next year so stay well and live adventurous :)

2026-03-03 via Tripadvisor