Hotel Palazzo Stern

Hotels
9.6 (523 reviews)
Dorsoduro, 2792 , Venice , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options limited

Categories

Cleanliness
9.58
Guests expressed satisfaction with the cleanliness and quality of the hotel.
Service
9.95
Numerous reviews highlight the staff's friendliness, helpfulness, and personal touches.
Location
9.79
Many reviews mention the excellent location on the Grand Canal.
Room Quality
9.64
Guests appreciated the spacious, well-furnished rooms with excellent amenities.
Amenities
9.47
Reviews noted high-quality amenities and a lovely terrace.
Value for Money
9.23
Overall, the experience provided value corresponding to the excellent service and location.
Food and Beverage
9.38
Breakfast quality was praised, but there's a suggestion for improvement.
Overall Experience
9.75
General sentiment expresses a high satisfaction with the entire experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:13

Property Description

Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.

Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.

Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.

Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 130 per day.

Location

Guest Reviews

9.6
Based on 523 reviews
Cleanliness: 9.58
Service: 9.95
Location: 9.79
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.38
Overall Experience: 9.75
F
Fiona couple nz
10
Pros:

Lovely hotel, good location, great service, boat mooring right outside. Lovely room

2026-06-02 via Nuitee
C
Carlos solo_traveller es
9
2026-06-01 via Nuitee
G
G4388RThelgab Couples
8
Frozen but cozy Venice
Pros:

Had a wonderful stay at the hotel for our winter visit in Venice. Despite the cold weather the team made all the effort to make sure we had a marvelous stay. Happy to come back!

2026-05-29 via Tripadvisor
P
Paddingtontraveller Couples Sydney, New South Wales
10
Beautiful hotel in great location
Pros:

A great location on the Grand Canal. The hotel itself is very quiet though it is close to lots of great bars and restaurants. It’s still not far from all the key attractions. It has its own water taxi dock and is right next to a vaporetto stop (Ca Rezzonico). Dorsoduro is a bit less touristy with a lot of students. We had a delightful suite with a bedroom overlooking the Rio del Malpaga and probably the most beautiful bathroom we’ve ever had. High end toiletries. The staff were friendly and helpful. Breakfast was on the terrace overlooking the Grand Canal. We also had dinner there one night which was surprisingly good.

2026-05-28 via Tripadvisor
K
KathyC691 Couples
10
Lovely, clean and well appointed hotel with so much old world charm.
Pros:

First time to Venice, stayed at this great, 'old world charm' hotel. Lovely, well appointed room with a view of the Grand Canal. Full Breakfast on the patio was great.
Friendly & helpful staff all around.
Easy to walk to all the main attractions close by.

2026-05-27 via Tripadvisor
S
sancarlosdoc1 Friends getaway Redwood City, California
8
Location can't be beat
Pros:

Very nice hotel. Terrific location. Clean, great beds. Breakfast nothing special. Quality of front office concierge variable. Canal view not worth the extra expense. If you are elderly or not particularly agile ask for a room with a walk in shower. Tubs very difficult and dangerous to exit. Look for online deals as prices vary a lot.

2026-05-26 via Tripadvisor
P
Paul family_with_children fr
8
Pros:

Emplacement exceptionnel. Cadre plein de charme. Terrasse sur le Grand Canal pour petit-déjeuner et dîner.

Cons:

Niveau de service et équipements : correct, sans plus.

2026-05-25 via Nuitee
T
Trudy couple gb
10
Stunning location and super staff
Pros:

Location wonderful, staff fabulous, clean and comfortable.

2026-05-25 via Nuitee
D
Deborah solo_traveller gb
9
Pros:

Lovely breakfast, super clean and polite, friendly helpful staff.

Cons:

Bathroom was a bit tired looking but functional. Other than that Nothing to complain about

2026-05-25 via Nuitee
L
Louis solo_traveller fr
10
2026-05-25 via Nuitee
S
Susan couple us
10
2026-05-24 via Nuitee
D
Dream155837 Solo travel
10
Perfect stay in Venice
Pros:

This hotel exceeded my expectations in every way. Personalized service and very attentive staff. It’s literally beside a vaporetto stop so getting around was a breeze. Bed could have been a bit softer but otherwise it was a great experience. Didn’t try the restaurant but I did have drinks on the terrace one evening and it was lovely. Venice at night is special.

2026-05-19 via Tripadvisor
C
charleshQ1235DQ Family
10
Beautiful Hotel Palazzo Stern!
Pros:

Absolutely beautiful, small hotel on the Grand Canal in Dorsoduro section of Venice. Friendly and helpful staff, wonderful breakfast and dinner in the patio overlooking the canal. Large, gorgeous room! Perfect location: quiet, yet close enough to walk to two great museums in Dorsoduro and then across the bridge into San Marco Plaza. Loved our stay!

2026-05-19 via Tripadvisor
I
IrelandLovetotravel Friends getaway Dublin, County Dublin
10
Beautiful hotel in a great location to explore this amazing city
Pros:

From first email contact until the last wave as we stepped into their private taxi this hotel exceeded expectations in every way. Location on the grand canal right next to Ca ‘ Rezzonico Vaperotto stop in Dorsodoro is perfect - less than 10 minutes walk to Ponte Accademia , 15 /20 to San Marco and lots of local cafes / Osteria in Campo San Barnaba & Campo San Margherita. It is far less crowded and touristy than San Marco but still buzzy and plenty of shops / restaurants. We found everyone in the area so friendly.
Hotel is stunning , perfect mix of old world charm as beautifully restored old palazzo but with modern bathroom and air con. We had a room facing the courtyard rather than canal and it was wonderful and quiet. Beds so comfortable and rooms are cleaned and serviced twice daily, lots of storage with plenty of clothes hangers , an excellent hair dryer , toiletries , dressing gown & slippers so save on packing those! We were room only but had dinner there one night as there was a thunderstorm and it was very enjoyable. We had breakfast on the terrace on our last morning and it was delicious. Staff in this hotel are incredibly warm and helpful. Gionata on Reception was a mine of information and suggestions both before we arrived and during our stay and answered our many questions with great patience. We organised airport transfers through the hotel - part land taxi and part water taxi as hotel as its own dock. We used the hotel’s private vintage water taxi for part of the return journey which was fab. The Aliaguna stops right next to the hotel at Ca Rezzionco stop also. We enjoyed everything about this hotel and highly recommend it.

2026-05-18 via Tripadvisor
H
Hazeldine62 Couples Philadelphia, Pennsylvania
10
Stop trying to decide which hotel to stay in and book this one.
Pros:

I had some trepidation about staying at Hotel Palazzo Stern because I thought from the photos online that the rooms looked a bit "long in the tooth" and not very modern. Having stayed, I am thrilled we booked this hotel. It is WONDERFUL. The rooms are traditional, but it matches the vibe of the grand canal. Sitting on the terrace of the restaurant having coffee in the morning or wine in the evening and watching the boats go by is magical. The hotel is in a great location to easily walk to many of the main sights as well as next to a vaporetto (public water taxi) stop. We hope to one day return.

2026-05-16 via Tripadvisor
M
melfish2023 Couples Morpeth, Northumberland, England
10
Excellent hotel
Pros:

Beautiful hotel in great location for major sights. The water taxi from airport stops right outside. Beautiful decor in Venetian style. Room was large and bathroom lovely. Breakfast was great, we had continental, lots of fresh bread, fruit and yoghurt, but cooked available too. Very clean. Staff were very friendly and helpful from front desk, porters, hosekeeping and breakfast staff. The location is great for bars, restaurants, bridges to cross to other side. I could not recommend this hotel enough. We will definitely be back. 5 plus stars.........

2026-05-15 via Tripadvisor
X
X9100YCrichardl Couples
10
First trip to Venice
Pros:

The hotel in in a fantastic location next to the grand canal, short walk to two squares filled with places to eat and drink.
The room was very clean, comfortable.
The staff were very helpfully and knowledgeable.
We Really enjoyed breakfast over looking the canal.

2026-05-08 via Tripadvisor
T
Travelpro56V Couples Boston, Massachusetts
6
Beautiful but imperfect
Pros:

The hotel itself is gorgeous, inside and out. And the water taxi stop is right outside, which is super convenient for getting around Venice (although at €10 a ride, not cheap!). It's also a lovely, quiet area to stay in. The rooms are not modern, but spacious, and the housekeeping is immaculate. The bathrooms are large, but be careful as the bathtub-shower is very difficult to get in and out off, as the mosaic tub is about 2.5 feet high on the side. Also the water pressure in the shower head is inadequate for anything but the most cursory rinse. The dining room staff are gentle and kind, which makes having a meal there a very enjoyable experience, service-wise if not culinary-wise. That being said, the staff at desk, though solicitous, is not on their A game. Leave yourself ample time to arrange any service, including checking out, and do it way in advance.

2026-05-06 via Tripadvisor
R
Roman couple at
8
Zu empfehlen
Pros:

Tolle Lage, nettes Personal

Cons:

Frühstück mäßig

2026-05-01 via Nuitee
C
charlessJ7760VJ Family
10
A Great Spring Stay at Palazzo Stern
Pros:

The four of us (my wife and I, and our children aged 10 and 8) had a fantastic 4-night stay at the Palazzo Stern.

The building is spectacular: a 15th-century palazzo that has been remodeled but preserves a lot of elegant Venetian charm. such as marble floors in the common areas, Murano glass chandeliers. and intricately carved woodwork (note the lion newel post on the stairway). The rooms themselves were large, airy and bright, with high ceilings and luxurious decor---again in Venetian style, but not "old" seeming. My wife and I stayed in a Junior Suite at the front of the building, while our children shared a room at the back that overlooked the side canal and a garden (belonging to another palazzo). All of the spaces in the hotel felt large, but the overall feel was of a pleasantly small establishment.

As far as location goes, the terrace and several of the rooms overlook the Grand Canal, which is incredible to experience---and our room was surprisingly quiet (very little noise from boat traffic) with the windows closed. The Ca' Rezzonico vaporetto/Alilaguna stop is only about 50 feet from the hotel, so you can very quickly be on your way around the city.

The staff were friendly and helpful, and the complimentary pick-up service from Piazzale Roma in the hotel's own water taxi was a particular treat!

2026-04-29 via Tripadvisor