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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Pub crawls
Review Highlights
Categories
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Property Description
Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.
Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.
Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.
Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Very nice staff.
Very good service.
Very good location.
Wonderful building.
Disappointing room, no window.
Room 505.
I would not say this but it was advertised as premium.
Beautiful building and location right on the water. Everything was amazing
Très beau palais sur le Grand Canal
Nous avons réservé une suite et on nous a installés dans une chambre sous les combles qui n’a rien à voir avec la suite réservée. Les premier et deuxième étages sont magnifiques mais le troisième est tout à fait banal. Les photos de notre chambre n’existent pas sur le site Booking
J’ai dû négocier pour payer moins cher mais la déception est là
Pourtant ce palais est magnifique et le personnel agréable.
2nd time was just as good as the first. Right on the canal and just 20 steps from Ca Rendizzilio (sp) water taxi stop. Easy drop off and pick up to & from airport. Clean room with nice bed and shower. Helpful staff with full bar and patio right on canal.
No dislikes.
Stunning building and decor. Stairs and hallways were amazing.
Did not have the main rooms, but room in the (roof) top floor which were fine.
Breakfast was good, sitting out on the terrace with the pigeons.
Location good, right next to ferry port.
To cross the grand canal you can use boat services or you can 'go around the houses'. Nice walk though.
No door signs to say "do not disturb". Electronic indicator system when keycard is in slot. Cannot use a different card. If you forget to put card in, cleaners assume room is empty when its not. Not their fault.
Coffee machine was not my favourite, would have preferred kettle.
Exceptional architectural and interior details. Water taxis come right to the front door. Location is central but not crowded and travel wether walking or on vapporetos around Venice was easy. Only 10 rooms!
The interiors although beautiful were dark with little sitting space. Larger rooms might afford that - don't know.
The location was great.
It’s a 3 star hotel with 5 star expenses. They advertise “breakfast included” but it’s only for a continental breakfast. To have the normal breakfast you have to pay an additional E15 per day. The rugs are worn and torn . The shower is so small you can’t turn around. There was no window in our room. The hotel needs a complete makeover.
Bellissima struttura con personale molto disponibile e gentile
Die Lage vom Hotel ist sehr gut, direkt am Canale Grande, sehr gute Restaurants in der Nähe.
Frühstück auf der Terrasse.
Vaporetto Haltestelle nebenan.
Staff was great, although at times it felt they may have been a bit understaffed. Loved the historic feeling of the building, it's terrace over looking the Grand Canal.
Only one thing - We needed an iron and ironing board and they said they didn't have one.
Super Lage!
The location and staff
The pictures online where much much nicer and cleaner than the hotel itself. We were very disappointed in the upkeep of the hotel the rooms were dingy and in need of renovation.
Breakfast was delicious and the patio view was incredible.
Bigger beds.
The breakfast staff was really kind and efficient.
The position on La Grande Canal w s really good. Easy access to everything
Everything .
Boat ride to hotel was to much money. Hotel should have a better rate for the people staying with them
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