Hilton Garden Inn Albany Medical Center

Hotels
•
Hilton Garden Inn
9 (464 reviews)
62 New Scotland Avenue , Albany , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good food quality
Convenient location
Amenities like gym and restaurant
Cons:
High room and parking prices
Dated room quality
Negative service experience

Categories

Cleanliness
8.39
Specific sentiment mentioned some dated rooms but overall cleanliness seems adequate.
Service
9.36
Service was appreciated by some but had significant negatives with a specific incident.
Location
9.4
Location is satisfactory for its purpose, especially for business travelers.
Room Quality
8.35
Dated rooms mentioned, but comfortable enough for the stay.
Amenities
9.38
Amenities like gym and bar were positively noted.
Value for Money
8.34
Prices for rooms and parking were considered too high.
Food and Beverage
9.39
Food quality was positively mentioned, particularly in the sports bar.
Overall Experience
9.36
Despite some issues, the overall experience was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:56

Property Description

Convenient Location
Connected to Albany Medical Center via an elevated walkway, this hotel in the capital district offers easy access to area attractions.

Nearby Universities and Attractions
Within walking distance, guests can explore Albany College of Pharmacy, College of St. Rose, sports arenas, and museums.

Modern Amenities and Dining
Guests can enjoy in-room conveniences like flat-screen TVs and MP3 docking stations. Dining options such as Bombers Burrito Bar are just a short distance away.

Book your stay at the Albany Medical Center Hilton Garden Inn for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A reservation for the airport shuttle needs to be made at least 48 hours in advance. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 464 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
L
Larissa • extended_group • us
6
2026-04-08 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-04-05 • via Nuitee
T
Tyler • extended_group • us
6
Amazing staff, awful beds
Pros:

The staff here are impeccable!

Cons:

The beds are made of wet cardboard. Just awful. Figures the purpose is to sleep here, I could not believe how sore and uncomfortable I was.

2026-04-04 • via Nuitee
R
Rustam • couple • kz
10
2026-03-29 • via Nuitee
M
Melissa • couple • us
7
Pros:

Location by hosp

2026-03-27 • via Nuitee
T
Tyler • couple • us
1
2026-03-27 • via Nuitee
A
Ashley • extended_group • us
10
2026-03-23 • via Nuitee
C
Cecilia • couple • us
9
2026-03-10 • via Nuitee
J
Jerry • solo_traveller • us
7
2026-02-25 • via Nuitee
D
Darnell • extended_group • us
6
Decent location and clean room, but don’t expect 5 star service
Pros:

The hotel itself was very clean, the room was perfect, and the location is great for accessing many nearby point of interest.

Cons:

The instructions on where to park or how to get there are very unclear, especially for anyone visiting for the first time, we had to circle the adjacent blocks several times before learning where to park. The pool and pool area were decent but lacked a little care. And most importantly, early morning of day 2, while I stepped down to grab a coffee and left my wife sleeping, room service barged in and scared her out of her sleep, usually we place the “do not disturb” sign on the door, but the room did not have one available. And to add on, after getting the call from my wife and attempting to return to the room, my room key stopped working for the elevator and room door. When I called the front desk to discuss both issues, the person on the other side had no interest in our issues or fixing them.

2026-02-09 • via Nuitee
P
Pamela • family_with_children • us
9
2026-01-30 • via Nuitee
J
Jennifer • solo_traveller • us
2
2026-01-26 • via Nuitee
D
Dana • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Jason • couple • us
2
I stayed here multiple times and this was the worst stay yet, please do better..
Cons:

Lightbulds were out ,didn't clean toilet, no shampoo bodywash or conditioner..had problem with door key multiple times..

2026-01-19 • via Nuitee
S
sharon • solo_traveller • us
8
2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
10
Everything was great, convenient for visiting hospital patients.
Pros:

Breakfast was great. Several options

2026-01-19 • via Nuitee
E
Evelyn • couple • us
7
Quick
Pros:

It was fine for a quick stop

Cons:

The rooms are so small compared to your Homes2 suites locations, and cost more.

2026-01-18 • via Nuitee
J
Joyce • solo_traveller • us
10
Very nice stay! Thank you
Pros:

Everything in and out of room says welcome!

Cons:

Nothing

2026-01-16 • via Nuitee
J
Jane • couple • us
8
2026-01-15 • via Nuitee
S
Sarah • couple • us
8
2026-01-15 • via Nuitee