Copthorne Hotel and Resort Bay Of Islands

Hotels
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Copthorne Hotels
7.9 (3637 reviews)
1 Tau Henare Drive, Waitangi , Paihia , nz
+64 9 402 7411

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.9
Based on 3637 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
T
Taukiri • couple • nz
10
Loved every moment, spent my birthday at copthrone and spent two lovely nights with my partner who I had actually met 7
Pros:

I liked everything about copthrone, the area, rooms, very friendly staff & the most beautiful food ever.

Cons:

When you’re in one of the downstairs rooms & someone is staying above you, the showers are very loud but overall we got our moneys worth ☺️

2026-08-29 • via Nuitee
N
Ngaronoa • couple • nz
10
Pros:

Location.warmth. Size. Facilities

2026-08-27 • via Nuitee
R
Robert • solo_traveller • nz
10
Good!
Pros:

Great location, views and always happy to come back. Especially to the recently renovated wing.

Cons:

The bed is too soft for me and my back

2026-08-27 • via Nuitee
A
Akuhata • family_with_children • nz
5
Pros:

Buffet breakfast and beautiful staff very helpful and friendly

Cons:

The water was dirty drown during our whole stay
No free water to fill the jug and Ngati in bath tub from previous

2026-08-27 • via Nuitee
D
Deborah • couple • nz
10
2026-08-25 • via Nuitee
A
Anna • couple • nz
9
2026-08-25 • via Nuitee
S
sandford • solo_traveller • nz
8
Great location,relaxed atmosphere
Pros:

Room was spacious, bed was comfy.

Cons:

Shower head didnt adjust

2026-08-25 • via Nuitee
E
Exodyss • couple • nz
10
2026-08-25 • via Nuitee
L
Linda • couple • nz
10
Excellent we all enjoyed our time here breakfast buffet a definite highlight and the pools were excellent for the mokos.
Pros:

Beautiful location, pools warm n cold highlight for all, excellent buffet breakfast and very comfortable beds and nice size television. We will come bk again soon.

Cons:

The walls are thin, noise from corridor and other rooms were easily heard enough to be disturbed.

2026-08-23 • via Nuitee
L
Linda Rachael • family_with_children • nz
10
We enjoyed quality family time together a perfect place to come and enjoy yourself.
Pros:

Pool n spa were highlights

2026-08-23 • via Nuitee
J
Jordan • family_with_children • nz
8
Pros:

Location

Cons:

Arriving at check-in time (2pm) and finding the cleaners are still working and have a vacuum right in front of our doorway.

2026-08-22 • via Nuitee
K
Kahu Thompson • solo_traveller • nz
8
2026-08-20 • via Nuitee
B
Ben • family_with_children • nz
10
Excellent, staff were great an friendly
Pros:

The facility as had a recent upgrade for rooms, the room we stayed in was beautiful, room, beds, bathroom and shower were all very excellent quality and comfortable, would definitely stay here again

Cons:

The Wi-Fi was in and out, however I just hot spotted from my phone so no major issues

2026-08-20 • via Nuitee
M
Mohsien • solo_traveller • nz
8
2026-08-18 • via Nuitee
M
Mohsien • solo_traveller • nz
7
2026-08-18 • via Nuitee
T
Triahni • family_with_children • nz
10
2026-08-17 • via Nuitee
H
Hinerotu • solo_traveller • nz
7
2026-08-17 • via Nuitee
M
Maggie • couple • nz
9
Absolutely amazing, kids loved it.
Pros:

Beautiful spot

Cons:

Would’ve loved a buffet dinner but that’s just being fussy!

2026-08-17 • via Nuitee
S
Sophie • couple • nz
7
Nice weekend away
Pros:

Location

Cons:

Would have been nice to see the water

2026-08-15 • via Nuitee
S
SOPHIE • couple • fr
3
Ne vaut l’arrêt et surtout pas son prix. Notre déception hôtelière pendant tout notre séjour en NZ.
Pros:

La situation géographique.
Nous avons dîné au restaurant et comparativement aux autres services, la cuisine était bonne.

Cons:

Beaucoup de choses !
Difficile de trouver la réception et de s‘orienter tout court, mauvaise signalétique depuis la route et sur le site après le pont, surtout lorsque l on arrive de nuit.
Hotel vieillissant et mal entretenu, état d’usure visible partout : moquette salle et tacher dans les chambres, murs et portes repeintes mais pas réparés, fuites d eau dans les couloirs (juste devant notre porte de chambre avec un sceau pour récupérer l eau alors qu‘il y avait les 4/5 de l’hôtel non occupé pour nous attribuer une autre chambre..), agencement des chambres hors d’âge non fonctionnel y compris prises de. Ouvrant en fonctionnement aléatoire. Laundry la plus chère de nouvelle Zélande (6$ washing et 6$ drying) etc …
Pas de bouteilles d eau dans les chambres.
Au Check-in petit souci pour retrouver la fiche, un duty manager qui vient à l‘aide sans bonjour ni sourire ni rien …
Bref, „qu‘est ce qu‘on se sent bienvenus“ alors que nous étions la seule occupation du moment !
Un de nos séjours les plus chers à la nuit de nouvelle Zélande, mais clairement le pire hôtel et surtout en terme de rapport qualité prix car il ne vaut pas la moitié de son prix comparativement à d‘autres établissements où nous avons sejourné.

2026-08-14 • via Nuitee