Copthorne Hotel and Resort Bay Of Islands

Hotels
•
Copthorne Hotels
7.9 (3433 reviews)
1 Tau Henare Drive, Waitangi , Paihia , nz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3433 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
E
ec9720ba04f271b8ddd00f237cd7350b • solo_traveller • nz
10
2026-04-18 • via Nuitee
0
01b6f1ce8a0f716e109ff8eb78e688a4 • solo_traveller • nz
3
Time for a refurb
Pros:

View
Grass areas
Waterfront areas

Cons:

Curtains were filthy have a look
Buffet breakfast hot food average
Rooms very outdated
Time to upgrade TVs with streaming services
Bed very soft
Please install proper showers, no one use bath tubs anymore

2026-04-18 • via Nuitee
4
4e0ccc17e7fc7074bfc55dbcee579353 • solo_traveller • nz
10
Pros:

The staff were lovely

Cons:

Rooms are a bit outdated, bathrooms old with bits of the bath coming up

2026-04-18 • via Nuitee
2
2e56811bac5b71e82249f6e784601686 • couple • au
2
Not great
Pros:

The location - nothing else really

Cons:

Old, not clean, the pool is not maintained with dirty brown stagnant water. Hair in the bathrooms. Loud aircon. Loud fridge. Cancelled our return stay.

2026-04-17 • via Nuitee
6
6b95d4f28def71a13e3796cd8876de3d • couple • nz
8
A proper treat staying here. :)
2026-04-17 • via Nuitee
D
da8118d36d8e7076f1727c4f054fb95b • couple • nz
1
Cons:

The Copthorne cancelled my Booking.com reservation, and I was not impressed with how this was handled.

2026-04-17 • via Nuitee
D
dd55bd55928a71da52d2052bdee967b5 • couple • gb
7
2026-04-16 • via Nuitee
4
4cc6b308095973e1d2e4abb50215087a • solo_traveller • nz
10
Pros:

The restaurant dinner meals were devine. Great options for the kids with included salad or vege. Very impressed. The buffet breakfast was great too. The best swimming pool area. Kept the kids entertained for hours!!

2026-04-15 • via Nuitee
3
30c4587665dd70500e4a676fbf28e8b7 • family_with_children • nz
9
Awesome
Pros:

Setting

Cons:

Shower needs a fan

2026-04-15 • via Nuitee
A
a5b21b5e667b7079b2f664af6042aad6 • solo_traveller • nz
8
Pros:

Had all the facilities pool, spa, restaurant. Was clean, modern. A little cramped in a room with 3 , but practical.

2026-04-14 • via Nuitee
2
23e37951e1ff71ebd78285be6ba63b8b • extended_group • nz
10
Will stay again!
Pros:

All amenities

Cons:

Pool was not operational when we arrived.

2026-04-14 • via Nuitee
B
bf48b472d8a471c5c5142a62b7186f96 • couple • nz
10
Thoroughly enjoyed our stay , staff were lovely, polite and helpful, with a wicked sense of humour
Pros:

Apart from certain times it was beautifully quiet, in a lovely setting, near the water

Cons:

I’m disabled and to eat had too many steps

2026-04-14 • via Nuitee
F
fe7f6a9ab24772951cede5d873494dba • couple • nz
10
Great place
Pros:

Great facilities

2026-04-14 • via Nuitee
3
3f1401f740f571ab2f3639fecdaa5795 • family_with_children • nz
9
2026-04-12 • via Nuitee
9
9efd0b89eba97390c96bffad9db3d08e • solo_traveller • nz
4
Lovely location, very outdated room and bathroom shower is so old I struggled to get the shower to work. The room had a
Pros:

Location

Cons:

Cleanliness & Price for such a outdated room

2026-04-12 • via Nuitee
V
Varina • family_with_children • nz
9
Pros:

Comfortable bed clean room and beautiful views of the ocean it felt like you were in pacific Island 🏝

Cons:

I did not stay longer

2026-04-11 • via Nuitee
D
Danielle • family_with_children • nz
10
Very comfortable bed and amazing breakfast
Pros:

Super super comfy bed and amazing buffet breakfast. I wish I let myself try the waffles and the pancakes, I'm sure we'll stay again to give them a go though.

Cons:

Not a lot to dislike really but if we had to point something out... The shower was a bit out dated, the pressure wasn't so great and the bathroom fan was super loud and there was paper between the fan and the ceiling I guess to try to minimize noise.

2026-04-10 • via Nuitee
M
Ma Celina • couple • nz
8
Comfortable stay
Pros:

We had a nice view of the sea and the room itself was spacious and comfortable. Would recommend booking one of the renovated rooms. Housekeeping was efficient, room was all made up by the time we got back from breakfast. We had in-room dining in the evening and the food came very fast and was tasty. Very friendly staff throughout. Tennis court was also great to play on.

Cons:

There were flies everywhere in the main dining area, as well as in the room when we checked in. Can tell the place is a bit dated. Limited parking, first come first serve.

2026-04-10 • via Nuitee
M
Melody • family_with_children • nz
7
2026-04-10 • via Nuitee
C
Clive • solo_traveller • nz
9
2026-04-10 • via Nuitee