Copthorne Hotel and Resort Bay Of Islands

Hotels
•
Copthorne Hotels
7.9 (3637 reviews)
1 Tau Henare Drive, Waitangi , Paihia , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.9
Based on 3637 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
J
Jacqueline • solo_traveller • nz
4
2026-10-24 • via Nuitee
A
Anesca • family_with_children • nz
9
Lovely
Pros:

Loved it

Cons:

Looked everything

2026-10-24 • via Nuitee
J
Julia Umaga • family_with_children • nz
5
Pros:

Location, views and conservatory in the rooms. Reception staff great.

Cons:

Glass on the floor of one of our rooms but staff came and vacuumed it but perhaps moving us due to having kids in that room should've been a better option.

2026-10-23 • via Nuitee
T
Te Aroha • couple • au
7
2026-10-22 • via Nuitee
M
Morgan • family_with_children • nz
8
Pros:

Pool was great, location was nice, staff were very friendly.

2026-10-21 • via Nuitee
V
Vicki-anne • couple • nz
10
2026-10-21 • via Nuitee
B
Brodie • solo_traveller • nz
9
Always love coming to this place!
Pros:

The pool is always so much fun and the ocean views.

Cons:

There were some cockles in the room when we checked in underneath the floating seat thing and they stunk so bad.

2026-10-21 • via Nuitee
S
Shane • couple • nz
8
Cons:

Shower could have been better

2026-10-21 • via Nuitee
V
Vicki-anne • family_with_children • nz
10
2026-10-21 • via Nuitee
Q
Quaife • couple • nz
1
TERRIBLE!!!!
Pros:

On arrival the reception we recieved from management was terrible which gave us a real bad feeling about our stay there for the night.
The evening meal was well displayed but we thought the quality and the taste of the food was very average for the price we had to pay.
I have to admit the bed we slept in was very comfortable.
Again the breakfast was well displayed but has been cooked for too long.
Overall it was a very expensive night as the quality of the reception/management we received on arrival, the quality of the food and the general decor of the hotel was very poor.
We would never return to your hotel and we would not recommend your hotel to anyone!!!!

Cons:

Just about everything. Especially the very poor reception we received on arrival from management

2026-10-20 • via Nuitee
P
Paul • couple • nz
6
Just slightly disappointed but can’t fault the staff in any way -they were excellent and helpful.
Pros:

Staff were excellent. The room we upgraded to was pleasant and mainly clean except for bugs on window sill. Dinner was excellent.

Cons:

Maintenance was below average i.e. bathroom silicone and grouting, cracked cistern lid, outside door handle falling off, toilet flushing noises all night from adjacent rooms. Pillow was rock-hard.

2026-10-20 • via Nuitee
J
Jacqueline • couple • nz
9
Loved our stay wish it was longer.
Pros:

713 was our room that we spent the night in. The view was absolutely beautiful. Over looking the pool and straight out to the beach. Loved that. The spa was lovely and the seperate area's for the young children to swim. Loved the pool area for sure. We enjoyed our walk around the surrounding area. Squeezed in a game of tennis too. Overall there was plenty to do and we were more then satisfied with our stay. Breakfast was 10/10 thank you so much. We will return!!

2026-10-20 • via Nuitee
B
Bruce • family_with_children • gb
8
2026-10-19 • via Nuitee
M
MELODY • family_with_children • nz
8
so much fun. such a great location, great buffets - will definitely be back! so good for the family
Pros:

pool was excellent
tennis courts great!
gym facilities awesome!
the staff were a little underwhelming on our first night check in - this was MORE than made up for - by the Front of House Manager who we spoke to the next day, that made our stay excellent!

Cons:

check in on first day - did not get the room we ordered. Just a little empathy woudl go a long was

2026-10-19 • via Nuitee
M
Mark • solo_traveller • au
10
A slice of heaven.
Pros:

Absolutely amazing place, a short walk to the treaty grounds. Staff were very helpful and the grounds and facilities are immaculate. Very highly recommended.

Cons:

You would be hard pressed to find anything not to like

2026-10-17 • via Nuitee
M
Marino_Wikaira • couple • nz
10
Relaxation at its finest.
Pros:

Highly recommend.

Cons:

No disappointment at all.

2026-10-16 • via Nuitee
K
Kelly • family_with_children • nz
10
Exceptional staff and facilities
Pros:

Buffet breakfast was awesome, and the pool was a winner!

2026-10-15 • via Nuitee
H
Heather • family_with_children • nz
10
Great facilities and enjoyable stay
Pros:

Really loved the pool facilities and the cleanliness of the rooms.

Cons:

We had mix ups with our food orders for dinner and drinks. Food coming to us that wasn’t what we ordered and then a grumpy face by server when we told her we didn’t order those two things. As if we were in the wrong. Then wrong drink orders were brought to us on the same evening.

2026-10-14 • via Nuitee
J
Jennifer • couple • nz
8
2026-10-14 • via Nuitee
T
Tania • solo_traveller • nz
8
Reliably comfortable.
Pros:

The location is stunning and the hotel is comfortable and welcoming.

2026-10-14 • via Nuitee