Copthorne Hotel and Resort Bay Of Islands

Hotels
Copthorne Hotels
7.9 (3637 reviews)
1 Tau Henare Drive, Waitangi , Paihia , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.9
Based on 3637 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
G
George couple nz
7
Ok
Pros:

Clean

Cons:

Overall, we had an okay stay. The place was comfortable, although it did feel a little dated and could benefit from some updating.
One small issue we experienced was with the TV. Unfortunately, we weren’t able to connect our mobile phone to it. Perhaps upgrading to a newer smart TV with built-in access to popular streaming apps would make things easier and more convenient for guests, rather than requiring them

2026-09-09 via Nuitee
S
Sylvia couple au
7
Great location. Come summertime, will be a great option for families of all ages. Besides the cleanliness not being to s
Pros:

Location, views, plenty of pool options, buffet breakfast.

Cons:

Room could have been cleaner, sticky residue on benches, looked like room wasn't vacuumed from stay prior.

2026-09-09 via Nuitee
S
SHILOH couple au
10
2026-09-09 via Nuitee
M
Michael solo_traveller nz
9
2026-09-08 via Nuitee
B
Bryan solo_traveller nz
5
2026-09-07 via Nuitee
R
Rangi solo_traveller nz
7
Scenery Perfect
Pros:

The area.

Cons:

How small the spa was. Pools weren't warm temp. But in saying that, they were crisp nice. But pretty dirty.

2026-09-06 via Nuitee
T
Temaru family_with_children au
8
2026-09-05 via Nuitee
S
Seth solo_traveller nz
6
2026-09-05 via Nuitee
L
Lauren family_with_children nz
9
Pros:

Beautiful setting

Cons:

Location

2026-09-03 via Nuitee
B
Bearend couple nz
9
2026-09-02 via Nuitee
A
Aniqe couple nz
10
Amazing customer service
Pros:

The spa is so nice !

Cons:

Selection of room on the Seaview

2026-08-31 via Nuitee
B
Brett family_with_children nz
9
Pros:

The staff were super friendly and accommodating. The pool are was amazing

Cons:

I feel like the room was a bit dirty and the building itself needed a few little repairs around the place

2026-08-31 via Nuitee
G
guleria extended_group nz
7
All things are good accept the toilet water is not flowing that’s the issue
Pros:

View outside the room all good

Cons:

Water in the sink doesn’t go down

2026-08-30 via Nuitee
M
Mele solo_traveller nz
10
Pros:

View and staff service

Cons:

Children staying next door just came in my room

2026-08-30 via Nuitee
A
Anthony couple nz
8
2026-08-30 via Nuitee
T
Taukiri couple nz
10
Loved every moment, spent my birthday at copthrone and spent two lovely nights with my partner who I had actually met 7
Pros:

I liked everything about copthrone, the area, rooms, very friendly staff & the most beautiful food ever.

Cons:

When you’re in one of the downstairs rooms & someone is staying above you, the showers are very loud but overall we got our moneys worth ☺️

2026-08-29 via Nuitee
R
Robert solo_traveller nz
10
Good!
Pros:

Great location, views and always happy to come back. Especially to the recently renovated wing.

Cons:

The bed is too soft for me and my back

2026-08-27 via Nuitee
N
Ngaronoa couple nz
10
Pros:

Location.warmth. Size. Facilities

2026-08-27 via Nuitee
A
Akuhata family_with_children nz
5
Pros:

Buffet breakfast and beautiful staff very helpful and friendly

Cons:

The water was dirty drown during our whole stay
No free water to fill the jug and Ngati in bath tub from previous

2026-08-27 via Nuitee
E
Exodyss couple nz
10
2026-08-25 via Nuitee