Copthorne Hotel and Resort Bay Of Islands

Hotels
•
Copthorne Hotels
7.9 (3532 reviews)
1 Tau Henare Drive, Waitangi , Paihia , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3532 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
A
annmarie • family_with_children • nz
10
Staff were polite n cheerful. Will definitely come back again.
Pros:

Breakfast was amazing. Great selection. Very impressed.

2026-06-27 • via Nuitee
F
Fan • family_with_children • nz
8
Enjoy our stay
Pros:

Beautiful feeling staff are so helpful and welcoming we will definitely be back

Cons:

Family feeling safe

2026-06-27 • via Nuitee
T
Tom • family_with_children • nz
1
Customer handling is not up to the mark
Pros:

Sea view is awesome

Cons:

This is my second time,Room are not up to the mark, very congested, no shower room, no oven, poor room facilities

2026-06-27 • via Nuitee
C
cara • extended_group • nz
10
Pros:

Stunning location

Cons:

Only one spa

2026-06-26 • via Nuitee
C
Carolyn • solo_traveller • nz
9
Great
Pros:

Great place to rest and relax.
Awesome scenery of the beach from our room.

Cons:

Sadly the spa was not open to guests due to maintenance..other than that we enjoyed a overnight stay

2026-06-24 • via Nuitee
K
Kahu Thompson • solo_traveller • nz
8
2026-06-23 • via Nuitee
L
Lesley • solo_traveller • nz
9
Pros:

On the beach, quiet, relaxed. Handy to everything.

2026-06-22 • via Nuitee
S
Sharon Khan • solo_traveller • nz
10
Pros:

Good location. Nice tidy rooms. Amazing pool area.

Cons:

Nothing

2026-06-21 • via Nuitee
M
Maxine • solo_traveller • nz
10
2026-06-21 • via Nuitee
D
Dean • couple • nz
8
My wife and I enjoyed our stay very much would stay again
Pros:

The food was really good breakfast was awesome the location is great for a visit to Waitàngi the staff were excellent the grounds are lovely well kept

Cons:

The shower over the bath is very difficult for older people to get in and out safely

2026-06-20 • via Nuitee
C
Crystal • family_with_children • nz
7
2026-06-20 • via Nuitee
S
Shirley • couple • nz
9
Great Place to Stay
Pros:

Close to the sea, quiet beach. Great accommodation, comfy bed. Friendly helpful staff. Pool and spa facilities though spa not working when we stayed. Calm, relaxing atmosphere. Room upgrade which was great

Cons:

Spa not working, that's it.

2026-06-19 • via Nuitee
H
HELEN • couple • nz
8
Pros:

location, room, restaurant

2026-06-16 • via Nuitee
C
Carolyn • solo_traveller • nz
10
Pros:

Staff were friendly and very helpful.
Room was clean, beds were comfortable and the view of the ocean from our room was beautiful.

Cons:

Everything was great...no dislikes

2026-06-15 • via Nuitee
A
Angela • family_with_children • au
10
Great value for money
Pros:

Good location and an amazing view. Two large beds that were very comfortable

Cons:

Nothing to complain about

2026-06-15 • via Nuitee
T
Taneisha • solo_traveller • nz
8
2026-06-14 • via Nuitee
T
Tayla • couple • nz
5
Probably better suited for a family with children. As a couple with no kids it was really loud with families. The rooms
Pros:

The location was quite good. It was also beautiful out in the garden.

Cons:

The rooms are extremely run down. The other people staying there were very loud. The staff doing the morning cleaning were also really loud from early on, playing music etc.

2026-06-14 • via Nuitee
T
Te Rangingangana • solo_traveller • nz
7
2026-06-14 • via Nuitee
B
Brandt • solo_traveller • nz
8
2026-06-14 • via Nuitee
A
Alison • solo_traveller • nz
10
2026-06-12 • via Nuitee