Menzeh Zalagh

If zero was a choice, I would have chosen it. Firstly, the rooms are so hot that no one in my party could sleep or stay in the room for long periods of time. Even with the AC turned to low, it was unbearable.
Secondly, the food was God-awful. The breakfast was absolutely disgusting. Flies sat on all the pastries, and the eggs were gross. There were no other options to eat at all.
Early in the morning, staff comes to take your used towels away, and you don’t get new ones for hours.
The location is also just ridiculous. The coolest place to hang out near our hotel is the McDonald’s across the street. If you want to see cool cultural things in the city, avoid!
Everything was dirty, and I now I hate Fez.
0/5

The hotel was very good and viby and the food was soo delicious it was business trip but the stuff made it very comfortable and I wanna thank amine the receptionist guy he helped us a lot with our luggage and also our paperwork without mentioning his warmth smile and his excellent service

I just love it here...very nice service... excellent view...I highly recommend it...I came here first time with friends,then I had to come back because I liked the vibs and they are open till late..if you are in fez ..go check it out..you will enjoy the moment

Personally, I really enjoyed my time at Hotel Menzeh Zalagh and I would return here again, both on my own and with my family. The hotel itself is beautifully furnished and decorated - it has a Moroccan flair with Western touches which is a perfect mix for those who want to explore a new culture while still enjoying familiar comforts.
My room was comfortable and clean, and all the linen smelt fresh. The mini fridge was 100% a God-send and the desk/vanity was also really nice to use for both my skincare routine and catching up on some work emails. Furthermore, the balcony area of the room is a really nice touch - for bird lovers especially, the balcony is a good place for birdwatching and enjoying their morning song.
The breakfast service here is lovely and guests can enjoy a mixture of different foods. I personally enjoyed the yoghurt, and the grilled tomatoes complement the scrambled eggs nicely. Most importantly I want to highlight the lovely staff at the hotel. Whether it was at the restaurant, reception or concierge service, all the staff with whom I spoke were amazing. They were kind and helpful and they made me feel really welcome. I am grateful to say that I had a very positive experience here.

The outside property of the hotel is beautiful. The surrounding area looks terrible. The rooms have balconies facing the pool or garden view. My room was okay. The rooms could stand some improvements and better housekeeping. The location did have transportation.

We stayed only 1 night with a group and shocked by the rudeness of the restaurant staff and incredibly noisy room with no hot water😡😡😡 It was the worst 4 * hotel I had been, and does not deserve even one star !!! I dont recommend this hotel to anyone if you do not want to ruin your holiday, will definitely inform our tour company to prevent further nightmares !

Basic Clean Accommodation , Poor Services , Poor Directional Signage & Sense of Guest’s security & Buffet Food & Service quality ( dinner and bfast ) a total disaster.
The climate control in the room was malfunctioned and the wifi provided - a waste of time.

Personnel très agréable très serviable, chambre et literies très propre, manque d’amélioration de la propreté sanitaire, manque de vérification robinetterie. Petit déjeuner non compatible à un hôtel 4 étoiles. Certains plat comme el harcha qui est servi avec un décalage. Manque de rigueur pour le personnel service petit déjeuner. Au petit déjeuner nous étions entouré par beaucoup de personnel qui nous mettent mal alaise. Bien situé pour aller à la médina. Hôtel très connu pour les taxis. Pas de navette ce qui est dommage. Manque de communication des services disponibles de la part de la réception. A éviter les chambres côté rue car beaucoup de bruit impossible de se reposer. Nous avons passer 5 nuits, c’etais tous les soirs beaucoup de bruits.

Une piscine très belle et une vue impressionnante vers la Medina.

Never again! Take your money somewhere else. They are SO Disrespectful to play music on highest level from the bar, right under the bedrooms until 3am everyday. Shame on you. Poor breakfast and unproffesional staff who never say hello. Only those in reception are okay. The room smelled strong from new painting of doors. I think the only thing good about this hotel is the location and the pool area. 1 min walk from the big mall and grocery store and restaurants. I will never come back.

Bad service, check in took way longer than it should. They will nickel and dime you...charge you a bunch of extra fees for silly things. I could have found a better hotel for less money, and in a better location.

Voor een budget prijs, krijg je nket meer dan budget service. Geen fratsen en middelmatige voorzieningen.

Rooms lock you out. Water stops working and lights go out. WiFi reception is non existent in rooms. Breakfast and dinner poor.

This property well positioned over the hill grate view. My reservation didn’t reach the front desk all day long , l called Expedia twice 40 minutes each time until late that day, Water very slow in bathroom, shower, and faucet , breakfast terrible. I had upset stomach that day because the taste of the coffee and the tea .

Hotel is een beetje gedateerd, maar het deed ons deugd om even uit de oude stad en typische riads te zijn in dit hotel, waar toch een stuk meer comfort aanwezig was (verwarming, geen geluidsoverlast meer, rustige kamer...). Voor ons was bij het ontbijt ook voldoende keuze voor 3 dagen. Ook de ligging was goed in de ville nouvelle. Goede uitvalsbasis om Fes El Bali, Meknes of het nationale park Tazekka te gaan bezichtigen.

Ça a pris près de trois heures, arrivés à l’hôtel, pour avoir accès à notre chambre! Le personnel et le directeur de l’hôtel refuant d’accepter la confirmation de réservation de la chambre d’Hotels.com sans que nous ajoutions un 75Euros cash!!!! Après un deuxième appel au service à la clientèle de Hotels.com, le directeur, tremblotant, nous a assigné notre chambre!!....sans le 75 Euros cash à débourser! Arrivés à notre chambre, celle-ci n’était pas prête...... Nous avons dû patienter encore une dizaine de minutes avant de pouvoir y déposer nos valises! Aucune excuse de la part des employés, ni de la direction! Au niveau du restaurant à la carte, AUCUN service non plus... des clients assis à une autre table nous ont avisé que nous n’aurions aucun service tant que nous n’irions pas voir quelqu’un à la cuisine!!!
Il était +/-20 heures....(heure du Souper)
Ce fut extrêmement long, mais nous avons fini par manger! .....le même long processus pour réussir à avoir notre facture.... Il n’y a absolument aucun service dans cet établissement! Quand à la chambre, un évier de bloqué(non-fonctionnel), mais lit propre et confortable.....(seul point positif).....nous pourrions ajouter que la situation géographique est très bien!
Séjour d’une seule nuit extrêmement décevant et stressant!

Ich habe eine Woche dort verbracht, vom 17. Oktober bis 24.10.2018.
Vor 20 Jahren war das sicher ein schönes Hotel, aber seitdem ist aber auch wirklich nichts mehr gemacht worden.
Das Hotel bedarf dringend einer Grundsanierung, nichts ist richtig in Ordnung, angefangen bei der Duschbrause, dem Wasserhahn, den wackelnden Tischen, den nicht schließenden Schränken, den abgestoßenen und nicht schließenden Türen und so weiter.
Die größte Frechheit ist allerdings der Preis für das Frühstück, 12 Euro pro Person für ein Frühstück unterster Qualität.
Direkt gegenüber vom Hotel gibt es das Café „ Etoiles de Fes“. Dort kann man wunderbar zwischen drei und fünf Euro frühstücken.

mal nada de amabilidad, ni tampoco desayuno, wifi muy mal no volveria mas

genug stress gehabt. Unfreundlich, jeden tag das gleiche Frühstück genauso Abendessen.
Naja von Afrika kann man Bestimmt nicht viel erwarten.

Menzeh Zalagh had extremely comfortable rooms, OK (not great) Wifi connection, a beautiful garden and pool area, and various options for food and wine/beer. It is in the Ville Nouvelle, so definitely not a riad in the Medina if that is what you are looking for. Food, beer, and wine were available most of the time--to fit your schedule--and OK for a Western-oriented hotel. We ate a lot of pizza! There are beer specials every night. The pool is beautiful and refreshing, although the lack of rules could have teens cannonballing onto you while you are swimming laps. Our biggest negative involved breakfast. It was always the same (Berber cakes, hard-boiled eggs, roasted tomatoes and potates, olives, 6 kinds of puff pastry, and cucumbers and tomatoes. NO fresh fruit or even dates, ever. No yogurt. Nescafe coffee. I was so tired of this after a week and a half that I wanted to cry--or at least go somewhere else despite having paid for breakfast through my room rate. The next negative involved the tour guide who alway hung out by the front desk and pestered us about tours. He was always ready to jump on us when we were going in and out.

So, two negatives among a host of good features. It is also only a couple of blocks from the huge Borj Fes mall if you want to get some fresh fruit and yogurt and the Carrefour supermarket (I did) or peruse the liquor store (did that, too).