ARCOTEL Rubin Hamburg

Hotels
8.2 (8763 reviews)
Steindamm 63 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Unsafe surroundings
Poor cleanliness in the area

Categories

Cleanliness
7.53
Several reviews indicated poor cleanliness around the hotel due to nearby drug activity and lack of room service.
Service
9
Multiple reviews praised the friendly and helpful hotel staff.
Location
7.04
The location was praised for being central, but the surrounding area was seen as unsafe due to drug activity.
Room Quality
8.49
Rooms were described as comfortable and clean by many guests.
Amenities
8.02
Amenities were mentioned positively, though some rooms mentioned the lack of modern features like smart TVs.
Value for Money
8.48
Based on the overall experience, many guests felt they received good value for their stay.
Food and Beverage
9.03
The breakfast was frequently highlighted as excellent and very satisfying.
Overall Experience
8
Overall, guests had a mix of experiences, with some praises overshadowed by location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:41

Property Description

Luxurious Accommodations

Named after the German word for ruby, the 4-star superior ARCOTEL Rubin offers spacious rooms with flat-screen TVs, soundproofed windows, and elegant leather furnishings. The red-themed decor adds a touch of sophistication to your stay.

Vibrant Location

Situated in Hamburg's lively St. Georg district, the hotel is just a short walk from Hamburg Central Station and the bustling Lange Reihe street with its variety of shops and cafés. Explore the vibrant neighborhood or take a leisurely stroll to the picturesque Außenalster Lake.

Relaxing Amenities

Unwind after a day of sightseeing at the on-site bar, where you can savor delicious cocktails and beers in a cozy atmosphere. Whether you're here for business or leisure, ARCOTEL Rubin promises a comfortable and memorable stay.

Book your stay at ARCOTEL Rubin now for a delightful experience in Hamburg!

Important information:

-When booking 10 rooms or more, different policies and additional supplements may apply.

-Please note that the photographs shown are examples of each room category and the actual appearance of the room may vary. Your booking does not reserve a specific room, only the room category.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 8763 reviews
Cleanliness: 7.53
Service: 9
Location: 7.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8
B
Biju • solo_traveller • de
8
2026-04-11 • via Nuitee
M
Müller • family_with_children • de
8
Gerne wieder, hat uns echt gut gefallen.
Pros:

Die gute Verkehrsanbindung durch die Stadt. Die Ausstattung mit Badewanne und Dusche. Der Kühlschrank war klasse, bei der Selbstversorgung während des Aufenthaltes, Eis blieb kalt.

Cons:

Die Elektronik bei Türöffnung und Fahrstuhlnutzung braucht oft mehr als einen Versuch.

2026-04-11 • via Nuitee
G
Gábor • family_with_children • hu
6
Sadly it makes your day when staff is extremely unfriendly especially at breakfast. I would recruit the staff at the res
Pros:

Great location.

Cons:

Very unfriendly staff. Plus do not walk around after 9 pm. It is pretty dangerous to reach home from the U -Bahn.

2026-04-11 • via Nuitee
J
Jurij • solo_traveller • lv
8
2026-04-10 • via Nuitee
E
Erik • couple • dk
7
Det var ok.
Pros:

God værelse. Gode senge.

Cons:

Natportieren var decideret ubehagelig

2026-04-10 • via Nuitee
J
Joachim • couple • de
10
2026-04-10 • via Nuitee
L
Ladislav • solo_traveller • de
10
Pros:

👍

2026-04-10 • via Nuitee
H
Holger • solo_traveller • de
9
2026-04-09 • via Nuitee
K
Kai • solo_traveller • de
8
Ein richtig gutes Erlebnis!
Pros:

Ich hatte eine große Pflanze dabei - sie wurde aufs beste versorgt: SUPERENGAGIERT! Danke!!!

Mit Glück hatte ich eines der schönsten Zimmer im Haus. Richtig klasse!

Cons:

Wasserbar im Eingang - eigentlich ein toller Service - wird zu früh abgebaut. Man hat auch mal um 19 Uhr Durst beim Reinkommen ...

2026-04-09 • via Nuitee
U
Usovitsch • couple • de
8
Das Frühstück bot viel Abwechslung und ist sehr zu empfehlen
Pros:

Gute Lage und leckeres Frühstück mit großer Auswahl. Freundliches Personal

Cons:

Die Betten waren für uns nicht so bequem. Der Geruch der Seife auf dem Zimmer empfinde ich als sehr unangenehm

2026-04-09 • via Nuitee
A
Alex • extended_group • de
8
2026-04-09 • via Nuitee
L
Ladislav • couple • de
10
Pros:

👍

2026-04-09 • via Nuitee
J
Joachim • solo_traveller • de
9
Pros:

Nächstes Mal wieder

2026-04-09 • via Nuitee
S
Sabine • extended_group • de
7
Pros:

Preis - Leistungsverhältnis war ausgewogen.

Unweit des Hauptbahnhos gelegen und damit ausgesprochen verkehrsgünstig.
Alles ist schnell und bequem erreichbar!

Cons:

Das Zimmer ist gut ausgestattet.
Allerdings haben wir es sehr vermisst, kein Radio hören zu können.
Es sind keine Sender im TV zugeschaltet, was normalerweise eine Kleinigkeit ist. Eine einfache Einstellungssache am TV-Gerät, wo die Sender bereits vorinstalliert sind. Sie müssen lediglich frei geschaltet werden.
Ist in anderen Hotels gar kein Thema!

2026-04-09 • via Nuitee
J
Julius • solo_traveller • nl
10
Pros:

The staff was friendly, but it's Hamburg, so that is in Hamburg's nature!

2026-04-08 • via Nuitee
R
Robin • solo_traveller • de
7
2026-04-08 • via Nuitee
M
Martin • solo_traveller • de
9
2026-04-08 • via Nuitee
A
Almira • couple • de
10
Sehr gutes Hotel, sehr zentral gelegen
Pros:

Das Frühstücksbuffet war außergewöhnlich gut und es war super super lecker!

2026-04-07 • via Nuitee
J
Jens • couple • de
8
2026-04-07 • via Nuitee
B
Burkhard • extended_group • de
8
Es war alles perfekt
Pros:

Der Aufenthalt im Hotel war sehr angenehm. Das Personal sehr freundlich. Rezeption 👍

2026-04-07 • via Nuitee