ARCOTEL Rubin Hamburg

Hotels
8.2 (8636 reviews)
Steindamm 63 , Hamburg , de

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Unsafe surroundings
Poor cleanliness in the area

Categories

Cleanliness
7.53
Several reviews indicated poor cleanliness around the hotel due to nearby drug activity and lack of room service.
Service
9
Multiple reviews praised the friendly and helpful hotel staff.
Location
7.04
The location was praised for being central, but the surrounding area was seen as unsafe due to drug activity.
Room Quality
8.49
Rooms were described as comfortable and clean by many guests.
Amenities
8.02
Amenities were mentioned positively, though some rooms mentioned the lack of modern features like smart TVs.
Value for Money
8.48
Based on the overall experience, many guests felt they received good value for their stay.
Food and Beverage
9.03
The breakfast was frequently highlighted as excellent and very satisfying.
Overall Experience
8
Overall, guests had a mix of experiences, with some praises overshadowed by location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:41

Property Description

Luxurious Accommodations

Named after the German word for ruby, the 4-star superior ARCOTEL Rubin offers spacious rooms with flat-screen TVs, soundproofed windows, and elegant leather furnishings. The red-themed decor adds a touch of sophistication to your stay.

Vibrant Location

Situated in Hamburg's lively St. Georg district, the hotel is just a short walk from Hamburg Central Station and the bustling Lange Reihe street with its variety of shops and cafés. Explore the vibrant neighborhood or take a leisurely stroll to the picturesque Außenalster Lake.

Relaxing Amenities

Unwind after a day of sightseeing at the on-site bar, where you can savor delicious cocktails and beers in a cozy atmosphere. Whether you're here for business or leisure, ARCOTEL Rubin promises a comfortable and memorable stay.

Book your stay at ARCOTEL Rubin now for a delightful experience in Hamburg!

Important information:

-When booking 10 rooms or more, different policies and additional supplements may apply.

-Please note that the photographs shown are examples of each room category and the actual appearance of the room may vary. Your booking does not reserve a specific room, only the room category.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 8636 reviews
Cleanliness: 7.53
Service: 9
Location: 7.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8
D
David Alexander • extended_group • de
10
Im Herzen von St. Georg schläft man, ihm Rahmen von vier Sternen, nirgends besser!
2026-02-15 • via Nuitee
N
Nancy • couple • es
3
Pros:

Localización

Cons:

Personal poco esfuerzo para hacerse entender

2026-02-14 • via Nuitee
S
Seyedmahmoud • couple • de
10
I highlyvrecommend this hotel to the travellers and visitors
Pros:

Great area, clean and Beautiful, great breakfast

2026-02-13 • via Nuitee
L
Lutz Weinschenk • solo_traveller • de
8
2026-02-13 • via Nuitee
H
Heike • solo_traveller • de
8
Pros:

Das Frühstück ließ keine Wünsche offen für jeden Geschmack was dabei.
Auch die Nähe zur Asklepios klinik St. Georg war sehr gut. Aber auch in die Innenstadt konnte man bequem zu Fuß laufen.

Cons:

Da gab es nichts

2026-02-13 • via Nuitee
A
Ajdin • solo_traveller • de
10
Pros:

Alles Super! Sehr nettes Personal

Cons:

etwas hellhörig im Gebäude

2026-02-13 • via Nuitee
R
Ru • couple • hk
7
Pros:

Walking distance to the attractions

Cons:

Surrounding area made us feel not safe and uncomfortable. Tourist tax (on top of city tax)is not included/shown on the invoice.

2026-02-12 • via Nuitee
S
SebasJa • couple • de
9
Pros:

Gutes Frühstück und Super Lage, eine U-Bahn Station vom Hauptbahnhof entfernt. Man hat fie Möglichkeit nach dem Checkout die Koffer bis zur Abreise mit dem Zug im Hotel zu verwahren.

2026-02-12 • via Nuitee
Y
Yuka • couple • jp
7
2026-02-12 • via Nuitee
W
Wolfgang • couple • de
8
Pros:

Sauna - Wellness

Cons:

Das Drogenumfeld!

2026-02-12 • via Nuitee
E
Ekaterina • solo_traveller • ru
8
Pros:

Good quality for money. Location is convenient, the room has a plenty of space.

2026-02-11 • via Nuitee
G
Gitte Lyng • family_with_children • dk
7
Pros:

Rent pænt og velholdt.
God størrelse værelser.
Gode senge.
God morgenmad.
Venligt personale.

Cons:

Lidt skummelt kvarter med skidt og møg i gaderne.
Mange hjemløse på gaderne.
Vi følte os dog ikke bange.

2026-02-11 • via Nuitee
T
Tomas • solo_traveller • sk
9
Pros:

The hotel itself is great, very nice room, ammenities and breakfasts. The personnel was also great.

Cons:

The biggest problem of this hotel is the location. It is very conveniently placed closed to the main train station, however, the street is not fully safe at night.

2026-02-11 • via Nuitee
A
Alexander • couple • de
9
2026-02-11 • via Nuitee
H
Hans-Peter • solo_traveller • de
6
ev. für eine Nacht
Pros:

Frühstück mit guter Auswahl,

Cons:

Reinigung muss über App bestellt werden, trotz rechtzeitiger Bestellung keine Zimmerreinigung.
An einem Tag gibt es Wasser im Wellness/Fitnessbereich und am nächsten nicht mehr, die Kontrolle ob aufgefüllt wurde sollte fehlt.

2026-02-10 • via Nuitee
A
Arie • extended_group • nl
8
2026-02-10 • via Nuitee
M
Mathias • solo_traveller • de
10
2026-02-09 • via Nuitee
J
Joerg • solo_traveller • de
8
2026-02-09 • via Nuitee
N
Nikol • couple • de
8
2026-02-09 • via Nuitee
D
Dunja • solo_traveller • de
1
2026-01-31 • via Nuitee