DoubleTree by Hilton Manchester Piccadilly

Hotels
Doubletree by Hilton
8.6 (3346 reviews)
One Piccadilly Place , Manchester , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Excellent location
Cons:
Noise pollution
Cleanliness concerns
Lack of clear deposit explanation

Categories

Cleanliness
8.04
Several reviews indicate cleanliness issues, such as hairs in the room and concerns about room service.
Service
9.01
Reviewers frequently praise the helpfulness and friendliness of the staff.
Location
9.05
The location was consistently noted as superb, being close to transportation and local attractions.
Room Quality
8.5
Rooms were described as comfortable and spacious, though some noise issues were mentioned.
Amenities
8.53
Amenities like coffee makers and complimentary fridge contents are appreciated, though there were some availability issues at the bar.
Value for Money
7.99
Mixed reviews about value; some felt it was basic for the price, while others found it a good stay.
Food and Beverage
9.04
Direct praise for breakfast variety and quality, though some minor issues were noted.
Overall Experience
8.61
Overall positive experience, with many mentioning willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Luxurious Accommodation
Experience the epitome of comfort and style at DoubleTree by Hilton Manchester Piccadilly. The modern and spacious rooms, adorned with light colours and luxurious fabrics, offer a relaxing retreat. With amenities like flat-screen TVs, 24-hour room service, and premium toiletries, your stay is sure to be indulgent.

Culinary Delights
Indulge your taste buds at Store Street Exchange, where British cuisine shines with 21-day aged steaks and locally sourced rotisserie dishes. Pair your meal with craft beer and cocktails at Store Street Craft Bar for a complete dining experience.

Prime Location
Located a stone's throw away from Manchester's Piccadilly Train Station, our hotel provides easy access to the city's top attractions like King Street, Deansgate, and the vibrant Arndale Centre. Explore the city with convenience from DoubleTree Manchester Piccadilly.

Book your stay now and elevate your Manchester experience at DoubleTree by Hilton Manchester Piccadilly.

Important information:

The hotel does not accept Solo or Electron cards.

Car parking spaces are subject to availability and charges apply (priority will be given to disabled badge holders). Alternative parking is available at the Argent Piccadilly Place car park, located behind the hotel. The hotel can offer discounted rates for guests.

If pre-payment is required prior to arrival please be advised that the same card should be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 2.70 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3346 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.61
S
Sadie couple gb
9
2026-05-10 via Nuitee
V
Victoria couple gb
10
Loved everything about this hotel!
Pros:

Everything! Room was beautiful with everything you could think of. Exceptionally clean and staff were helpful

Cons:

Maybe having to pay for parking at the hotel

2026-05-09 via Nuitee
M
MAHIR solo_traveller gb
8
The study was comfortable but they should be reminded to pay back my deposit.
Pros:

Room clean and tidy

Cons:

The hotel staff charged me £50 extra as a deposit but they didn’t refund this amount to date!

2026-05-09 via Nuitee
C
Close solo_traveller au
10
Pros:

Excellent Hotel with excellent staff and service

Cons:

N/A

2026-05-08 via Nuitee
A
Aqsa couple gb
5
2026-05-07 via Nuitee
I
Ivica couple hr
9
Very comfortable stay in an excellent location with minor inconveniences
Pros:

Despite a few practical and policy‑related drawbacks, this is a very comfortable and well‑located hotel offering a high standard of service. The hotel’s location is excellent, with Piccadilly Train Station just steps away, making both arrival and onward travel extremely convenient. The interior is modern, pleasant, and well maintained, creating a welcoming atmosphere. The staff were friendly, professional, and genuinely welcoming. Self check‑in worked mostly well and helped speed up the arrival process. Breakfast was excellent, with good quality and variety. The bed was comfortable, the room temperature was consistently well adjusted, and the bathroom was clean and well looked after. A generous amount of toiletries was provided. The noon checkout time was especially appreciated, as it allowed for a relaxed departure without rushing. In addition to the central location near several points of interest, the hotel benefits from two free city bus lines that circulate around Manchester, with stops conveniently located next to the train station and the hotel. It is also worth noting that the hotel has completed Booking.com’s “Travel Proud” training.

Cons:

As with my other stay, the damage deposit policy is disappointing. Although it is stated in advance that a £50 deposit will be withheld prior to arrival, charging every guest by default does not feel appropriate or guest‑friendly. Taking the money before arrival makes little sense, and without a joint inspection at check‑in and check‑out, the responsibility is placed entirely on the guest. The refund process also takes several days, which is inconvenient. The room flooring is covered with thick carpet, making it difficult to move wheeled luggage. The so‑called “express checkout” is awkwardly designed, as it requires filling out a form, which defeats the purpose of an express process. There was also noticeable noise from a trash collection truck, particularly when glass bottles were being emptied.

2026-05-07 via Nuitee
R
Roger couple se
10
2026-05-05 via Nuitee
K
Karen couple gb
9
Highly recommended, would definitely stay here again.
Pros:

Convenient location right near the train station. Very smart, staff extremely helpful and polite. We were able to drop our cases there before check in so could do some exploring without them. Really comfortable room, well equipped including fridge with a couple of bottles of water, hairdryer, iron and ironing board. We went to the Co-op arena which was about 30 minutes walk along the canal, you can also get the tram there.

Cons:

Only potential negative is the trams can be a little noisy first thing in the morning as they tootle past but didn’t bother us.

2026-05-05 via Nuitee
A
almndham solo_traveller sa
10
Pros:

Location , bed is big and comfortable nice staff
Excellent breakfast

Cons:

No skysports in room

2026-05-03 via Nuitee
A
Atsushi couple jp
8
2026-05-03 via Nuitee
S
Soheila couple gb
10
2026-05-02 via Nuitee
A
Aida solo_traveller kg
8
2026-05-01 via Nuitee
H
hazel solo_traveller gb
9
2026-04-30 via Nuitee
J
Josh solo_traveller gb
10
2026-04-30 via Nuitee
K
Kathy couple gb
9
2026-04-30 via Nuitee
J
jacqueline family_with_children gb
8
Good location, a very nice hotel
Pros:

The location is great as it is near the main station and trams.
The foyer and bar was lovely

Cons:

It was expensive probably because there was a football match on

2026-04-29 via Nuitee
R
Rita Chiew solo_traveller sg
9
Cons:

Hotel in a good location & the room is clean with good aminities

2026-04-28 via Nuitee
S
Stephen solo_traveller gb
8
Very nice
2026-04-27 via Nuitee
C
chad solo_traveller gb
10
2026-04-27 via Nuitee
M
Mustapha couple ng
9
2026-04-26 via Nuitee