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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Designated smoking area
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Snack bar
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Convenient Location
Situated along Highway 71, Best Western Plus Castlerock Inn & Suites is just 3 miles from Peel Mansion and Heritage Gardens. Perfect for exploring the local attractions.
Amenities Galore
Enjoy the convenience of a 24-hour fitness center, an indoor pool, and a complimentary continental breakfast during your stay. Relax in the spacious guest rooms equipped with free Wi-Fi, a sofa bed, cable TV, microwave, fridge, and coffee maker.
Nearby Attractions
Explore the scenic nature area and walking trails at Compton Gardens, located just 3 miles away. Pinnacle Country Club, Pinnacle Hills Promenade, Crystal Bridges Museum, and Walmart home offices are all within a short distance from the hotel.
Book your stay at Best Western Plus Castlerock Inn & Suites now for a memorable experience!
Please note: this is a nonsmoking property. Smoking areas are provided outside of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The Waffle maker didn't work even with the spray oil
having a hot tub like the photos showed
Very clean, easy to get and out of, friendly staff and it was in the area that we needed to go and we didn’t have to drive too far for anything lots of good restaurants.
Our shower had cool water. Brrrrrrr
The lady working the front desk on the second night went above and beyond to make sure I was taken care of
The whole hotel had a bad smell and for whatever reason the first room i stayed in was moist. Like the ac was malfunctioning or something and the pillows and bedding were all moist
It was so convertible and clean.
Very spacious room, able to control the air and have a nice cool room, extremely clean, breakfast was great. Staff was amazing, there was no ice on the first floor, but the lady serving breakfast offered to go upstairs to get ice for me! Above and beyond her services!
I don’t know if there is anything to improve, when traveling back to northwest Arkansas we plan to stay there again.
Everything
Nothing
Breakfast was good
No soap or shampoo in bathroom plus only one towel, hand towel and wash cloth for each of us. We asked for more pillows and was provided one and only one. I had to ask the ladies doing the laundrey to get more. wonder why the ladies working in the laundrey could locate more of what I needed and not the staff at the front desk?
Breakfast was okay. It was easy to find. They kept the eating area clean - wiping off tables, and picking up trash.
More fresh fruit selection. The family wish there was fried potatoes.
The pool was closed did not know that. Was not posted anywhere on the website when I booked the room. Was told by the front desk that it would cost me 30 dollars to go to the community pool. The TV in the room did not work. Called for help but was told by the maintenance worker could not fix the problem until he has the okay from management to replace the box. With 2 children no pool and no TV this was a very bad experience. The maintenance worker came the next morning about the time we was checking out.
El cuarto muy limpio y el desayuno muy rico
Tuve problemas con el control de le televisión. Que fallaba las primeras dos noches
Late check in
The room and facilities were excellent. Their breakfast was really good
We had problems with our key cards, and there was no TV but they didn't have control of that and a technician was already called
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