Sacacomie Hôtel et Spa

Hotels
7.6 (921 reviews)
4000 chemin Yvon Plante , Saint-Alexis-des-Monts , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional location and natural setting
Charming log‑building architecture and views
Peaceful, good for outdoor activities and trails
Some rooms with nice balconies and spacious bathrooms
Good Wi‑Fi and ample free parking
A few guests praised the restaurant/food
Cons:
Spa/sauna/hammam poorly maintained or dirty
No or insufficient air conditioning; rooms can be very hot
Aging property and rooms in need of renovation; some very dark basement rooms
Overpriced services (spa, activities, breakfast) and non‑transparent extra charges (automatic tip)
Equipment and some facilities out of order; toilets/sauna issues reported
Breakfast criticized as basic/overrated (lack of local products, viennoiseries)

Categories

Cleanliness
5
Multiple guests report poor hygiene in spa areas (hammam very dirty, steam sauna badly maintained, pools with residue, blood stains reported) and some equipment/toilets out of order; general cleanliness is a clear pain point.
Service
8.5
Mixed but generally positive: several reviewers call staff polite and attentive, while others report unhelpful or inattentive staff (on phones, not proactive) and booking/communication issues; overall service leans good but inconsistent.
Location
9.8
Consistently praised: beautiful setting, hotel in the woods/log construction, great trails, views and peaceful surroundings; repeatedly cited as the property’s strongest asset.
Room Quality
8
Rooms are charming (balconies, nice wood construction) and some guests loved them, but others report aging rooms, very dark basement rooms, stained carpets and lack of AC in summer; quality is uneven but often enjoyable for those in favourable rooms.
Amenities
6
Spa/sauna/hammam frequently criticized for poor maintenance and extra charges; some amenities (pool, parking, Wi‑Fi) function well, but several pieces of equipment were out of order and many facilities feel dated.
Value for Money
5.9
Multiple reviewers find prices (spa, activities, breakfast) overpriced for the delivered quality; non‑transparent automatic charges (15% tip) and booking discounts issues contribute to poor perceived value.
Food and Beverage
8
Mixed reports: at least one reviewer praised the food, but several guests criticize breakfast as poor/overrated (lack of local products, viennoiseries, cheese) and find dining options expensive; overall F&B polarising but with notable positives.
Overall Experience
9.6
Overall impressions split: many guests describe an incredible stay driven by location and setting ('incroyable', 'super séjour'), while others are disappointed mainly due to cleanliness and value issues; for many visitors the unique location strongly elevates the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:30

Property Description

Lakefront Log-Style Hotel with Spa

Scenic Views: Enjoy picturesque lake or forest views from the cozy guest rooms featuring wood panelling and en suite bathrooms with provided bathrobes.

Culinary Delights: Indulge in regional cuisine at the on-site restaurant, with a terrace for summer dining overlooking the beautiful lake.

Relaxation Oasis: Unwind at GEOS Spa Sacacomie with indoor hot tub, pools, sauna, and outdoor hot tubs. Pamper yourself with available massages and enjoy the serene relaxation area with a fireplace.

Experience the ultimate blend of nature and luxury at Sacacomie Hôtel et Spa. Book now for a rejuvenating getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the GEOS Spa is available at an additional surcharge. Guests must be at least 14 years old to access the spa.

Please note that the hotel cannot accept arrivals before 1pm, and your room will only be available from 4pm.

Please note that starting September 1 2021 the vaccination passport will be required and verified to enter the property.It's recommended to bring your own vehicle since this property is not serviced by public transportation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

7.6
Based on 921 reviews
Cleanliness: 5
Service: 8.5
Location: 9.8
Room Quality: 8
Amenities: 6
Value for Money: 5.9
Food and Beverage: 8
Overall Experience: 9.6
L
luca • couple • it
8
Cons:

Pensavo la struttura fosse un po' piu' piccola e un po' piu' riservata invece ci sono numerose camere e numerosi ospiti poi ad agosto era anche pienissima. La pubblicità dell' hotel e di booking è ingannevole, ci sono foto di camere con terrazze vista lago, ma in realtà di camere cosi' ce ne sono veramente poche, molte come la mia erano vista bosco e senza balcone, e comunque la maggior parte non è pienamente vista lago.

2026-08-26 • via Nuitee
L
Lacourse • solo_traveller • ca
9
Excellent!!
Pros:

La beauté des lieux et surtout la cuisine 🧑‍🍳 un gros WOW 🤩 tout était excellent et le service aussi. Nous nous sommes fait masser et je vous conseille fortement Marie-Ève elle a été à la hauteur de mes attentes 😊👌

Cons:

La douche a besoin d’être changé et je n’avais pas de séchoir à la chambre

2026-08-24 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-08-23 • via Nuitee
L
lauriane • family_with_children • fr
6
2026-08-18 • via Nuitee
D
Didier • couple • fr
7
Hôtel emblématique qui n en vaut plus le coup
Pros:

Vue et emplacement magique
Personnel sympathique

Cons:

Prix hébergement et activités excessifs
Chambre vieillotte
Moquette et entretien de l hôtel à prévoir

2026-08-17 • via Nuitee
M
Maria • solo_traveller • it
9
Un'oasi di pace
Pros:

L'albergo sembra quello di Twin Peaks: in mezzo al bosco, fatto di tronchi e con ambienti accoglienti e spaziosi.
La spiaggia privata è un'oasi di pace: siamo scesi la mattina presto, incrociando un'istrice lungo il sentiero che scende fino alla sponda del lago. Lì abbiamo potuto fare kayak, canoa, SUP a nostro piacimento. Abbiamo anche visto un cerbiatto che è venuto a brucare in riva al lago!

Cons:

Non abbiamo usato la spa perché i nostri figli hanno meno di 14 anni e quindi non sono ammessi. Hanno potuto però nuotare nella piscina interna: è piccola e freddina, ma erano solo loro e si sono divertiti molto comunque.
Quando siamo arrivati, il giro per vedere castori e orsi di quella sera era già al completo: se siete interessati, chiedete informazioni e prenotatelo in anticipo: non ci avevo proprio pensato e sono sicura sarebbe stato molto interessante.

2026-08-17 • via Nuitee
E
Esther • family_with_children • ca
6
Trop cher pour la qualité des services
Cons:

Il n’y avait pas d’option déjeuner autre que le buffet à 35$ par personne. Même pas la possibilité de prendre un bon café sans nourriture.

Le souper était très cher pour la qualité très médiocre. 42$ pour n’importe quel plat principal sans entrée ni dessert. Le poisson était réchauffé et non pas cuit après la commande.

Dans la chambre, le lit craquait au moindre mouvement et ça rendait le
Sommeil difficile.

2026-08-14 • via Nuitee
C
Christelle • couple • fr
9
Pros:

Une pause dans la nature.

2026-08-12 • via Nuitee
L
Leonardo • family_with_children • it
10
Pros:

The place is just awesome and all the small attentions for our baby added a special touch to the experience. Wish we could stay here more.

Cons:

Tap water is great but at least a couple of drinks in the room might be appreciated

2026-08-12 • via Nuitee
B
Benjamin • couple • fr
6
Bel emplacement
Pros:

L’emplacement
Les ballades
Les activités outdoor

Cons:

Le spa très cher pour les prestations
2 équipements hors d’usage.
Le hammam était très sale

2026-07-24 • via Nuitee
L
Luc • couple • be
1
Teleurgesteld
Pros:

Prachtige ligging

Cons:

Onbeleefd personeel dat geen pro-actieve informatie meedeelt over hun werking en steeds op hun gsm zit.
Kamers zijn aan een opknapbeurt toe: lekkend toilet, zeer donker, geen airco,…
15% fooi wordt automatisch aangerekend, maar is niet transparant meegedeeld waardoor je dubbel fooi zou geven.

2026-07-15 • via Nuitee
C
Catherine • couple • ch
9
Endroit magnifique, dans une nature merveilleuse.
Pros:

L’emplacement. L’hôtel en rondins de bois. Les sentiers dans la nature.

Cons:

Notre chambre en sous-sol, très sombre. Quel dommage!

2026-06-27 • via Nuitee
S
Sophie • family_with_children • fr
7
Bien mais un peu déçu
Pros:

Hôtel très jolie mais vieillissant
Dans la nature au calme

Cons:

Les options sont très chères : petit déjeuner, repas ou encore activité (tir à l arc, spa…)
Il n y a pas de tv

2026-06-20 • via Nuitee
P
Peter • couple • at
7
schöne Räume, tolle Lage; fehlende Klimaanlage, sehr dunkle Zimmer; Hotel in die Jahre gekommen
Pros:

Lage und Essen waren gut; schöner Blick; gutes WLan; geräumiges Bad mit genug Abstellfläche; genug kostenfreie Parkplätze

Cons:

keine Klimaanlage bei den Sommertemperaturen in Betrieb (Zimmer, Frühstücksbuffet); Hotel ist in die Jahre gekommen; Holzböden auf der Terrasse etc. bereits durchgebrochen und nicht wieder instandgesetzt; Pool frei nutzbar; Nutzung Spar (Sauna etc.) nur mit Aufzahlung; Nutzungszeiten Kanu vor allem am Abend eingeschränkt; guter Gelsenspray absolut wichtig

2026-06-15 • via Nuitee
E
Eric • solo_traveller • ca
2
Tres decevant pour le prix extreme
Cons:

Aucun air climatiser,aucun ventilateur,chaleur extreme,revetement de plancher en tapis tout tacher,screen de porte plein de trou les insectes rentrait toute la soiree

2026-06-08 • via Nuitee
B
Beatrice • family_with_children • fr
10
Une belle découverte à recommander
Pros:

Super séjour ! L’établissement et le lieu sont magnifiques. Je recommande

2026-06-03 • via Nuitee
D
Dan • couple • ca
4
Beautiful location, needs works: overrated
Pros:

Wonderful location, impressive building, nice room and balcony. Easily accessible when there's no snow or ice. Staff generally polite and attentive.

Cons:

Sauna facilities are outdated and in bad shape, steam sauna is badly maintained (there were pools of water indicating absence of cleaning), pools have too much clore, deep drying the skin; cleaning is seldom made everywhere (there was a light accident with a customer and blood stains were left on pavement where customers walk for hours); toilettes were not (any of them) functioning - IMHO the sauna/spa should not have opened in such dire state, less even customers being charged; breakfast is bad, overrated, no cheese, no viennoiseries, no local food... too ordinary for such a magnificent setting, alike to 2 star chain hotel cheap food, but totally overpriced (customers should not feel trapped by hosts and should be offered à la carte reasonably priced like grilled cheese, etc). The hotel needs a customer perspective review urgently. Natural beauty does not sell itself. There's need of huge improving and the notion of value-adding to client, especially considering Quebec offers so many alternatives. Some benchmarking: urgently needed (quality & prices).

2026-05-18 • via Nuitee
J
Joannie • solo_traveller • ca
5
Ne pas prendre la réservation avec booking
Pros:

L'emplacement

Cons:

Je n'ai pas apprécié la réservation via booking. Le rabais ne valait pas la peine. Les gens qui ont pris le forfait via le site avait tous des coupons pour le restaurant ainsi que le spa fourni. La chambre est belle mais ca ne vaut pas ce que nous avons payé.
Je suis très déçu de l'application Booking. Je ne recommande pas.

2026-05-17 • via Nuitee
C
Clara • couple • fr
10
Incroyable
Pros:

Tout !

Cons:

Rien !

2026-05-16 • via Nuitee
J
jeanmarc • extended_group • fr
10
Pros:

HAMMAN SUPER MAIS JE CONNAISSAI DEJA ET C CE QUI A MOTIVE MA RESERVATION

Cons:

RIEN

2026-04-15 • via Nuitee