The Metropolitan Hotel and Spa New Delhi

If you are wanting a 5* experience, DO NOT book this hotel. It is anything but 5*! I travel extensively and have stayed at many hotels throughout. As i wanted to be nearer to Bangla sahib Gurudwara i thought of booking this place as it showed 5* too. What i disappointment from the offset.
No one to help me with my luggage to my room. The room had a smell. it was average, certainly not 5* As I had booked a "club room" for the next 3 days I aske them to change but apparently the club rooms are the same as normal rooms, so don't fall for the gimmick.
The iron in the room scorched my clothes and the management ignored my emails. What hospitality that is. there re plenty better stays in the area that are actually 5* and accommodate you to have a good stay.

Shankey from housekeeping was very kind, and kept our room very clean.

Stayed at this hotel at the start of a tour.

We had a great meal in Chutney (beautifully flavoured vegetable biryani) with excellent service.

Breakfast was adequate albeit a bit chaotic however granted that this is a busy city centre hotel.

Bedroom was functional but decor was a little dated.

Hotel was functional as we were doing a tour of India. was and dated. Although the rooms are dated, it had clean Bed linen and towels. The buffet food was very good, plenty of choice and tasty food. Service in the restaurant was a bit chaotic however one thing all the team working at the hotel very friendly and helpful.

We stayed two night doing all the sites which are all easy in a car from the hotel. The metro is also close by. The room was clean spacious and had all the facilities and toiletries as well as tea and coffee we needed. The staff were friendly and breakfast was good with plenty of choice and quick service for eggs etc. we walked to Conought place which is good for shopping and we found a nice Biryiani restaurant to eat. Even though the hotel is on a busy road (as all hotels in Delhi are) on the 5 floor we had no issues with noise. The hotel had a business feel about it and lots of tour guests as well as conference guests. A good hotel to stay in

We stayed here at the beginning and end of our golden triangle tour. The hotel is clean and the staff are very welcoming. The spa is lovely. We were particularly impressed by how well labelled the food was in the Zing restaurant ( vegan clearly labelled) there was also a very good selection of vegan food on the buffet (there was also a vegan menu, although they didn't have everything that was on it!) The restaurant manager Haredndra Singh was very helpful.

I had a great stay. Staff were very helpful and friendly. The cleaner for our room Nanak Rathor did an excellent job very respectful and helpful. My room was spotlessly clean. Thanks so much Nanuk.

Excellent room service , very good dinner & bearkfast, excellent housekeeping
Mr. Manoj badola supervisor

The WiFi is pathetically slow. The basic speed is 2mbps/sec. For a higher speed they charge extra. There is an event going on in the grounds and music will be playing till 11:00 PM. They claim to be a 5 star hotel! Really?

This is definitely not a 5-star hote*. Please stay away if you are looking for a genuine 5-star experience.

The basic infrastructure itself is deeply flawed — the flush was not working properly, and after taking a shower the entire bathroom gets flooded, which is completely unacceptable for a hotel claiming to be in the luxury category.

The gym is minuscule and pathetic, nowhere close to what one would expect from a premium property. Overall maintenance and attention to detail are extremely poor.

It is quite clear that the hotel is over-hyping its rating purely because of its proximity to Connaught Place and is trying to take undue advantage of the location by *charging an unreasonably high tariff*. Unfortunately, the service and facilities do not justify the price at all.

If you value comfort, quality, and a true 5-star standard, this is not the place for you.

We stayed at the Metropolitan Hotel during December 2025 - January 2026. Very well situated and in away from the noisy hustle and bustle. Also within walking distance to a few restaurants, foreign exchange, pharmacy and laundry service. Excellent service from everyone (front desk, housekeeping, dining, concierge and luggage desk). A special mention to Ashutosh and Mahak. We felt like family :) Rooms are spacious and clean. Good breakfast variety for vegetarians.

All the way from Mauritius, We had an amazing week in the hotel .. from day 1.. from breakfast to dinner it is just yummy .. The staffs are so helpful and dedicated especially the restaurant staffs, we met two hardworking, professional and diligent staffs namely Vishal who does the best chai and hot chocolate and Abhishek who has been always helpful in choosing the right dishes for us .. The whole restaurant staffs are very welcoming.. The Thai restaurant on the first floor, amazing delicious food.. hats off to the chef and staffs.. The rooms are very clean .. overall we had an amazing experience and whenever I am coming to New Delhi that will be the hotel we will definitely come again .. five star plus rating ..
Thank you

The hotel is very sutting. When i came hear from starting everyone assist mei veri nicely mehak and shobhit help mei in check in and check out food was amazing romms were very clean we will definately come again thank you

Very rude staff . If you need help they won’t provide any help . Don’t go there . When you travel and go to a five stars hotel you expect to be able to trust your hotel staff . We went from Canada and had a very bad experience

I had a wonderful stay at Hotel Metropolitan and Spa, Delhi in the beginning of 2026. The hotel offers competitive pricing without compromising on comfort or quality. The rooms were clean, well-maintained, and very comfortable, making the stay truly relaxing.

It is well situated being 30 min drive to Ambience mall.

We ate both at the Zing and Sakura restaurant. The food was excellent, with great taste and good variety. A special mention goes to the Zing Restaurant staff, who made the dining experience exceptional. Special thanks to Indu, Vishal, and Abhishek for their warm hospitality, professionalism, and attentive service. They truly went above and beyond to make us feel welcome.

In general, the staff were extremely helpful!

We did use the Spa facilities for massage and were very pleased with the service.

Overall, it’s a great hotel offering excellent service, delicious food, and great value for money. I would highly recommend this hotel and would be happy to stay here again.

Good location at a walkable distance from Connaught place. Good ambiance, cleanliness, and rooms size and amenities. Rooms are very quiet.

Staff is extremely courteous and provide good service like housekeeping (by Mr Sunil Kumar Mahato) and other room services.

Used Breakfast and dinner buffet. Food and service is great.

Good value for the money paid.

Everything is perfect staff behavior is helping. Food is good with multiple options specifically dal makhni.
Thank you for the wonderful hospitality.

Nice hotel close to Bangla Sahib Gurudwara and Connaught Place.
Anil in hotel restaurant was lovely.
Room is good with required amenities.
Breakfast was good. Would have been nice to have an Indian Desert option.

Varun took great care of me from the room serice. He made sure to help me with all the facility. Hotel is nice and in the prime location of delhi

A pleasant hotel. Rooms adequate, walk in shower. Tea and coffee making facilities. Food (buffet style) plentiful. Alcohol expensive - £5 for a small beer. No lounge area to sit in.