Harbour House

Hotels
Independent
9.4 (257 reviews)
85 Melville St, Niagara-on-the-Lake, Ontario, L0S 1J0 , Niagara-on-the-Lake , CA

Pets allowed

Facilities

Free breakfast
Area shuttle (surcharge)
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Dog friendly
Cozy atmosphere
Cons:
Worn mattress
Limited dog waste areas

Categories

Cleanliness
8.7
Rooms are clean, but there are issues with worn bedding and an old garbage can.
Service
10
Staff were extremely friendly, courteous, and hospitable.
Location
9.7
Great location, easy walking distance to attractions.
Room Quality
8.7
Rooms are comfortable, but some mattresses need replacing.
Amenities
9.7
Dog-friendly, includes breakfast and a happy hour, though the cheese selection could improve.
Value for Money
8.7
Generally provides good value, but some amenities could be improved.
Food and Beverage
9.7
Breakfast was great and high tea was enjoyable.
Overall Experience
10
Overall experience was warm, cozy, and felt like home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:41

Property Description

Indulge in Luxury Amenities
Treat yourself to a stay in one of the 31 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Explore Nearby Attractions
Situated in Niagara-on-the-Lake's Old Town Historic District, the upscale Harbour House is within walking distance to Simcoe Park and Shaw Festival Theatre. Don't miss out on the proximity to other key landmarks such as Niagara-on-the-Lake Golf Club and Royal George Theatre, all just a stone's throw away.

Convenient Services
Enjoy complimentary wireless internet, concierge services, and a cozy fireplace in the lobby. Start your day with a delicious continental breakfast and take advantage of the area shuttle for easy transportation. Book your stay at Harbour House for a luxurious and well-connected getaway.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.4
Based on 257 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 10
E
E3865RWbrucec Family
10
Valentine getaway
Pros:

4th stay and it continues to impress.

2026-02-06 via Tripadvisor
B
Bluenosebab Couples
10
Exceptional Hotel
Pros:

Our stay at Harbour House was truly exceptional. Our suite was lovely, the location was perfect..right at the Marina and so close to the shopping strip. The staff was exceptional...also evidence that the management team places customer service a priority. I have had the pleasure to stay at a lot of lovely hotels but Harbour House like cream, rose to the top of my list. Even Our Bichon, Gracie, was made to feel very welcome. There was a wine tasting in the beautiful, comfy lobby and folks staying at Harbour House gathered. Chatting and getting to know each other. The comfortable socializing over some glasses of wine. I would highly recommend Harbour House

I am not good with names, but I really have to say that all of the staff was just fantastic. They were all very friendly, and warm, knowledgeable and delightful

2026-01-16 via Tripadvisor
Y
Y1471ZTsandrag Couples
10
Welcome Home.
Pros:

This was our 4th visit to Harbour House. When visiting Niagara on the Lake it is our go to reservation when available
We love the quiet, welcoming atmosphere. Our room was very comfortable with a cozy fireplace on the cold winter weekend. A 12 min walk to the Main Street is always enjoyable. Breakfast covers all dietary needs and Brenda is very happy to share her recipes.

2026-01-05 via Tripadvisor
A
avestag Family Whitby, Ontario
10
Charming small hotel
Pros:

We stayed just one night at Christmas Eve 2025 as a family of three adults in two rooms. The hotel is a cosy place with beautiful and comfortable rooms and interesting atmosphere. In addition to the hotel by itself, their wine tasting event every afternoon and delicious continental breakfast that are included in the price, are worth mentioning. I recommend it to someone that likes smaller places with unique character.

2026-01-04 via Tripadvisor
H
hfc413 Couples West Falls, New York
8
Christmas in Niagara on the Lake
Pros:

The rooms were very clean and attractive. The breakfast staff was very nice and the cleaning people were very nice also. The wine and cheese happy hour was good. Could’ve had better cheese selections, but at least it was something and a good chance to speak with other guests.

The best part was it’s dog friendly. Our dog loved the room and the area.

The only negatives which could be fixed easily. For a dog friendly hotel with many dogs there’s one old ugly garbage can in the underground garage for dog bags. They really should have easily accessible dog waste areas with dog bags as most every other dog friendly hotel does.

The shower is a handheld one and the temperature and faucet were hard to control. Bathrooms and showers at hotels are very important part of a stay. Our bed mattress was worn and sloping, so appears to need a new mattress at some point.

The thermostat was a dial instead of digital and difficult to get right temperature.

2025-12-23 via Tripadvisor
D
deborahmY2462TQ Friends getaway Woodbridge, Vaughan, Ontario
10
Fabulous Experience
Pros:

Staying at the Harbor House Hitel felt like coming home. Warm, cozy, romantic, clean, it has it all. Large comfy king bed and a fireplace that made it oh so special. Breakfast was great too. We will definitely visit again and highly recommended.

2025-12-14 via Tripadvisor
V
vaughanm2014 Friends getaway Newmarket, Ontario
10
We return year after year.
Pros:

A wonderful place to stay, we have returned several times as a group as it provides superb hospitality. Great location, atmosphere for a wonderful stay

2025-12-06 via Tripadvisor
D
davidcW3302CE Family St. Catharines, Ontario
10
The staff were very friendly and would go out of their way to help you in any way they could.
Pros:

We had a very good experience at the Harbor House Hotel and the staff were amazing. They were friendly , curtious and very hospitable.

2025-11-27 via Tripadvisor
L
LarryZ417 Family Elma, New York
10
Cozy Comfort
Pros:

Fantastic small hotel with a great location. Staff is super friendly and responsive. Guest rooms are comfortable and quiet. You can walk just about anywhere in the town, and very convenient to the Shaw Festival. Breakfast buffet is always of high quality. We have stayed in the larger hotels in NOTL and much prefer the homestyle atmosphere of the Harbour House.

2025-11-26 via Tripadvisor
M
marimY501RS Couples
10
Top notch
Pros:

Our getaway to NOTL and our stay at Harbour House was lovely. A great location just walking distance to Queen St. The room was spacious, clean and comfortable. There's a warm, welcoming cozy atmosphere. We loved the Nautical theme throughout the hotel. The staff members were all courteous, friendly and helpful. We met guests who return every year. That in itself says so much. It was truly a pleasure being there.

2025-11-25 via Tripadvisor
B
Bela37 Couples Ontario
10
Couples getaway
Pros:

We stayed here to celebrate our anniversary. Our room was exceptional! The continental breakfast was delicious. Within easy walking distance of the downtown and the lake. We were able to also use the complimentary charger for our EV. We greatly enjoyed our stay and highly recommend Habour House

2025-11-25 via Tripadvisor
A
audreymD3059YY Couples
10
My birthday celebration
Pros:

Celebrated my 60th birthday. High tea was delicious and the server was very personable. Room was lovely and breakfast was amazing

2025-11-19 via Tripadvisor
S
S7761RWdaniellea Family
10
Excellent hotel in Niagara on the Lake
Pros:

We would definitely stay at the Harbour House again. 100%. The room with a fireplace, excellent shower and jacuzzi tub, service, food, breakfast. All top notch!

2025-11-18 via Tripadvisor
G
GKJim Couples Sarnia, Ontario
10
Just like home
Pros:

This hotel makes you feel that you are at home.It is small enough that you feel comfortable and not one of many.
The shuttle service is free and allows you an opportunity to not have to drive your own car for dinner.

2025-11-16 via Tripadvisor
Q
Q7493MPdominicf Family
10
Niagara's best kept secret!
Pros:

I can not even count how many times our family has chosen the Harbour House for our visits to Niagara on the Lake... but I know how many of those times we enjoyed ourselves beyond belief.... ALL OF THEM!!!!. The facility is amazing top notch inside and out from the time you park and check in, the beautiful breakfast, the wine and cheese, the shuttle service, not to mention the beautiful spacious rooms. The staff compliments the facility in a way that truly makes you feel at home. Everyone addresses you by name and is there to help in any way they can. I can not wait to return and visit them next month.

2025-10-24 via Tripadvisor
W
W8391LLkatherinew Couples
10
Perfect stay
Pros:

Six of us stayed at the Harbour House last week and it was excellent---from the reception area, to the large, spotless rooms, delicious breakfasts, and the complimentary wine and cheese reception each night. It is an older property, but meticulously maintained. Highest recommendation! Can't wait to return.

2025-10-21 via Tripadvisor
K
KateF266 Couples London, England
8
Comfortable hotel
Pros:

We stayed two nights in a large comfortable room where everything worked perfectly. It was a bit of a walk through rather dark residential streets to get into the town centre in the evening and it would have been nice to have been told of the hotel almost opposite but hidden behind some trees where we could get a great meal when we arrived in the pouring rain. There is no restaurant at the hotel and you have to go out. Interesting to learn later of a shuttle service into town! Breakfast was rather limited, but nice that's it's included

2025-10-18 via Tripadvisor
T
Tanya
10
Pros:

Lots of extras! Breakfast, shuttle to some restaurants, a lovely wine tasting/happy hour! Very clean and friendly staff!

2025-10-09 via Nuitee
C
Charles partner
10
Pros:

Great location. Friendly staff and clean property. We loved the fireplace directly in the room, it made us feel at home.

2025-10-07 via Nuitee
D
Dan family
10
Pros:

Great staff and service. Breakfast was excellent. Location ideal.

2025-10-07 via Nuitee