Sure Hotel by Best Western Lille Tourcoing

Hotels
•
Sure Hotel by Best Western
8.6 (1834 reviews)
3 avenue Henri Becquerel , Bondues , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.23
Several comments on cleanliness were positive, though some issues were noted with the condition of carpets and dust.
Service
9.2
Guests highlighted the warm and attentive service, with many praising the friendliness of the staff.
Location
8.74
The location was commended for being convenient and easy to reach.
Room Quality
8.19
While some rooms were praised for comfort, concerns were raised about noise and space.
Amenities
8.72
Amenities received mixed reviews but generally considered adequate for this hotel tier.
Value for Money
8.68
Many guests felt they received good value given the quality of services provided.
Food and Beverage
8.23
Food experiences were generally positive, though some mentioned the breakfast could be more varied.
Overall Experience
8.8
Overall, guests expressed substantial satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location and Modern Design
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers a convenient stay by a park in Bondues, just a short drive from Lille. The modern rooms feature amenities like flat-screen TVs and electric kettles, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional French and regional cuisine at the on-site restaurant. Unwind with a drink at the hotel's lounge bar, offering a cozy atmosphere for relaxation.

Complimentary Services
Enjoy free fibre-optic WiFi access throughout the hotel and take advantage of the complimentary private parking on site. Book now for a delightful stay at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden.

Important information:

Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.

Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.

Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).

Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.

The hotel does not have a elevator, please contact the property in advance if you have reduced mobility.

Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1834 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
CHRISTIAN • couple • fr
7
Hôtel pratique pour faire étape.
Pros:

Calme. Sécurisé. Bonne organisation des informations pour l’arrivée un peu tard (digicode, carte accès chambre).

Cons:

Petit déjeuner un peu pauvre. Hôtel qui a vieilli depuis notre précédent séjour.

2026-07-11 • via Nuitee
V
Vincent • solo_traveller • nl
4
Geen pretje
Pros:

Vriendelijke medewerkster bij de receptie. Ook bij onze late aankomst erg vriendelijk.

Cons:

Allemaal erg verouderd, stank in de kamer, met deze warmte en zonder airco is het heel warm en benauwd in de kamers.

2026-07-10 • via Nuitee
C
Charley • solo_traveller • gb
9
2026-07-09 • via Nuitee
R
Regine • solo_traveller • de
8
Pros:

Mitarbeiter sehr freundlich und hilfsbereit

Cons:

Leider kein Aufzug

2026-07-06 • via Nuitee
V
Valerie • extended_group • fr
9
2026-07-06 • via Nuitee
T
Timothé • couple • fr
7
Hotel correct qui mériterait un rafraîchissement
Pros:

La literie était de bonne qualité et la dimension du téléviseur

Cons:

La moquette dans les chambres,l’absence d’un ascenseur et de climatisation dans les chambres.

2026-07-06 • via Nuitee
H
Helen • solo_traveller • nl
10
Prima overnachtings hotel.
Pros:

Mooie ruime kamer. Vriendelijke ontvangst. Locatie vlak bij de snelweg.

2026-07-06 • via Nuitee
R
Raymond • couple • nl
3
Viel allemaal tegen. Zijn we niet gewend van Best Western.
Pros:

Prima bereikbaar vanaf de snelweg. Personeel welkom was hartelijk

Cons:

Kamer was niet schoon. Wastafel onderkant vol met roest Ligbad Kit vol met vuil . Meerdere plekken plafond vol met spinrag. Schimmel op het raam kozijn. Veel vuile vlekken in het tapijt. Ontbijt was zeer slecht. Beperkte keuze beleg. Roereieren en bacon waren steenkoud. Prijs is veel te hoog gezien de kwaliteit.

2026-07-06 • via Nuitee
L
Le Leyour • solo_traveller • fr
6
Pros:

L emplacement

Cons:

Pas d ascenseur
Un peu vieillot
Pas de personnel d accueil après 21h

2026-07-06 • via Nuitee
B
Bea Paelman • couple • be
9
Quiet night in a clean hotel with a nice garden!
Pros:

It was quiet, superb location (for our goals), very nice breakfast.

Cons:

The room was simple, but clean. Cheap materials, but of course, it is not an expensive hotel!

2026-07-06 • via Nuitee
G
Gerald • extended_group • fr
4
Je n’y retournerai pas sauf si rénovation
Pros:

Les chargeurs électrique pour mon véhicule , la gentillesse de la personne au téléphone.

Cons:

Le site est à rénover complètement, dessus par rapport à d’autres best western , les moquettes et l’état général est vraiment vieillot

2026-07-05 • via Nuitee
R
Rob • couple • nl
7
Prima hotel voor op doorreis op een goede locatie.
Pros:

Heeelijk bed, goede parkeergelegenheid,wel dicht bij een doorgaande weg maar uiteindelijk niet heel veel last van gehad.

Cons:

Vonden het ontbijt wat karig. Sinaasappelsap was erg zuur. Yoghurt was al snel op. En best prijzig dan.

2026-07-05 • via Nuitee
R
Routii • solo_traveller • fr
2
Je ne recommande pas ce lieu. Sale et vétuste.
Pros:

A part le matelas, je n'ai rien apprécié. Pas propre. Pas de clim. Vétuste. Rien a voir avec les photos. Pas d'ascenseur.

Cons:

La chambre était sale. Avec miettes de gâteaux sur la chaise, table et moquette. Énorme araignée dans la salle de bain. Moquette sentait mauvais. Mur salle de bain fissuré.
Pas de clim. Chaleur étouffante. Pas d'ascenseur. La dame de l'accueil était vraiment très étrange. Trop cher pour ce que c'est.

2026-07-05 • via Nuitee
D
David • extended_group • fr
7
2026-07-05 • via Nuitee
K
Kévin • solo_traveller • fr
10
Pros:

L’accueil. Accueil exceptionnel de la réceptionniste Kahina.
Personnel très gentil.
Mention spéciale pour Abou

2026-07-04 • via Nuitee
K
Kévin • solo_traveller • fr
10
2026-07-04 • via Nuitee
K
Kévin • family_with_children • fr
10
2026-07-04 • via Nuitee
K
Kévin • solo_traveller • fr
10
2026-07-04 • via Nuitee
K
Kévin • solo_traveller • fr
10
2026-07-04 • via Nuitee
G
georginamg • solo_traveller • nl
7
Value for money
Pros:

We arrived late around 22 and it was a little problematic, maybe we should have told them. Entrance works with a code, but rooms require a key card. Night shift employee did his best. Plenty of parking, reasonable breakfast, good value for money. Much cheaper than on Belgian side of the border

Cons:

It's a rather old and simple hotel, fine for a quick stop. No comfort advertised, none given.

2026-07-04 • via Nuitee