Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Hotels
•
Sure Hotel by Best Western
8.6 (1681 reviews)
3 avenue Henri Becquerel , Bondues , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.23
Several comments on cleanliness were positive, though some issues were noted with the condition of carpets and dust.
Service
9.2
Guests highlighted the warm and attentive service, with many praising the friendliness of the staff.
Location
8.74
The location was commended for being convenient and easy to reach.
Room Quality
8.19
While some rooms were praised for comfort, concerns were raised about noise and space.
Amenities
8.72
Amenities received mixed reviews but generally considered adequate for this hotel tier.
Value for Money
8.68
Many guests felt they received good value given the quality of services provided.
Food and Beverage
8.23
Food experiences were generally positive, though some mentioned the breakfast could be more varied.
Overall Experience
8.8
Overall, guests expressed substantial satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location and Modern Design
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers a convenient stay by a park in Bondues, just a short drive from Lille. The modern rooms feature amenities like flat-screen TVs and electric kettles, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional French and regional cuisine at the on-site restaurant. Unwind with a drink at the hotel's lounge bar, offering a cozy atmosphere for relaxation.

Complimentary Services
Enjoy free fibre-optic WiFi access throughout the hotel and take advantage of the complimentary private parking on site. Book now for a delightful stay at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden.

Important information:

Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.

Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.

Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).

Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.

The hotel does not have a elevator, please contact the property in advance if you have reduced mobility.

Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1681 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
J
Josselyne • couple • fr
8
2026-02-14 • via Nuitee
J
Josselyne • couple • fr
8
2026-02-14 • via Nuitee
A
André • family_with_children • fr
8
Pros:

Accueil très aimable et souriant

2026-02-12 • via Nuitee
D
Duc Trung • extended_group • fr
10
Pros:

Emplacement pratique, facile de stationnement. Propreté, disponibilité (on est arrivé apres minuit !) et personnel tres accueillant.

2026-02-12 • via Nuitee
P
Plaise • family_with_children • fr
7
Pros:

Calme

Cons:

Très étroit

2026-02-11 • via Nuitee
T
Tiphaine • family_with_children • fr
10
Pros:

Accueil

2026-02-08 • via Nuitee
C
Charazet • family_with_children • be
8
2026-02-08 • via Nuitee
E
Eric • couple • fr
9
2026-01-31 • via Nuitee
I
Ines_drn • solo_traveller • fr
10
2026-01-30 • via Nuitee
M
Moon • family_with_children • fr
8
Pros:

La chambre, l'accueil, ou l'hôtel se situe.et la propriété.

Cons:

Le prix du petit déjeuner.

2026-01-26 • via Nuitee
M
Monica • extended_group • it
8
Pros:

Hotel accogliente , forse camere un po’ piccole , ma gradevoli . Sicuramente l’accoglienza è stata molto molto bella. Grazie

2026-01-26 • via Nuitee
R
Raphaël • family_with_children • fr
10
Hôtel bien placé et répondant à toutes les attentes. Nous recommandons
Pros:

Hôtel très confortable

Cons:

Néant

2026-01-25 • via Nuitee
J
Josselyne • solo_traveller • fr
8
Bien
Pros:

Propreté et personnel très agréable
Vêtement oublié et retrouvé à la réception
Merci au personnel

Cons:

Rien

2026-01-24 • via Nuitee
A
ANASTESIA • solo_traveller • fr
10
Pros:

TRES BIEN

2026-01-23 • via Nuitee
S
serge • family_with_children • fr
9
SURE HOTEL à BONDUES EXCELLENT HOTEL
Pros:

Pour nous tout était parfait : le personnel .
l'Accueil . Le repas du soir, le petit déjeuner
La chambre nous convenait parfaitement
Une bonne literie
La propreté
Nous recommandons cet Hôtel.

2026-01-23 • via Nuitee
V
Virginie • solo_traveller • fr
5
Pros:

Le fait que se soit proche de mon lieu de travail.

Cons:

La chasse des toilettes n’a jamais fonctionné correctement. Elle coulait constamment. Cela générait beaucoup de bruit désagréable et tout le reste, vous l’aurez compris.

Je l’ai signalé dès le premier jour et tous les jours qui ont suivi puisque le problème n’a jamais été réglé. Je ne comprends pas qu’aucune solution n’ai été trouvée, et que de fait, aucun geste commercial ne m’est été proposé.

2026-01-21 • via Nuitee
P
Patricia • couple • fr
10
Très agréable comme d'habitude.
Pros:

Très bien comme d'habitude.

Cons:

Tout est bien.

2026-01-20 • via Nuitee
R
Richard • family_with_children • au
10
Great staff very welcoming and helpful
Pros:

Staff amazingly friendly

Cons:

No issues at all

2026-01-20 • via Nuitee
T
Thomas • couple • be
9
Pros:

Le rapport qualité prix
L’organisation du personnel (on est arrivé à 1h30)
Chambre comfort
Propreté

2026-01-20 • via Nuitee
P
Piotr • family_with_children • fr
4
2026-01-20 • via Nuitee