Mercure Roma Centro Saint John

Hotels
•
Mercure
7.6 (1929 reviews)
Via Matteo Boiardo 30 , Rome , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Rude service
Incompetent staff
Low-quality food

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness, including stained bed sheets and old bathrooms.
Service
7.77
Service was described as rude and incompetent, particularly at the reception.
Location
9.3
Several mentions of a good location, convenient to the city center and public transport.
Room Quality
7.26
Rooms are described as old, small, and not meeting expectations for a four-star hotel.
Amenities
7.29
Certain amenities, such as the heating system and cleanliness, were criticized.
Value for Money
8.24
Given the pricing at a supposed four-star hotel, value for money was deemed lacking.
Food and Beverage
5.8
Breakfast and food options were described as poor or unacceptable.
Overall Experience
8.87
Overall disappointing experience that did not meet four-star standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:08

Property Description

Convenient Location
Hotel Saint John is conveniently located just 200 metres from Manzoni Metro Station and a short walk from the iconic Coliseum, making it the perfect base for exploring Rome.

Comfortable Rooms
Each elegantly furnished room at Hotel Saint John features modern amenities such as air-conditioning, free WiFi, LCD TV, and a minibar. Guests can also enjoy complimentary toiletries and a hairdryer in the well-appointed bathrooms.

Delicious Breakfast and Business Facilities
Start your day with a delicious sweet and savoury buffet breakfast offering a variety of options. For business travelers, the hotel provides convenient business facilities, and guests can unwind at the on-site bar after a busy day of sightseeing.

Experience the perfect blend of comfort and convenience at Hotel Saint John - book your stay now to enjoy a memorable trip to Rome.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1929 reviews
Cleanliness: 6.3
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.29
Value for Money: 8.24
Food and Beverage: 5.8
Overall Experience: 8.87
K
keller • solo_traveller • us
7
all in all great value
Pros:

location. close to restaurant, transportation lines, and colosseum.

Cons:

we had a water leak in our bathroom

2026-05-07 • via Nuitee
N
Nektarios Bogeas • extended_group • gr
10
Great Hotel near Colloseum!
2026-05-06 • via Nuitee
M
Marina • solo_traveller • de
9
2026-05-06 • via Nuitee
O
Otilia Sousa • solo_traveller • pt
7
2026-05-05 • via Nuitee
A
Andrei • couple • ru
10
2026-05-04 • via Nuitee
D
Dominik • couple • pl
5
Pros:

Lokalizacja obiektu.

Cons:

Pokój nie był dokładnie sprzątnięty. Tragicznej jakości śniadania.

2026-05-04 • via Nuitee
D
Daniele • extended_group • it
9
A couple of days in Rome
Pros:

Posizione comoda rispetto a posto di lavoro

Cons:

Maggiore qualità nella colazione. I succhi di frutta per esempio sono industriali

2026-05-03 • via Nuitee
D
dario • solo_traveller • it
9
2026-05-03 • via Nuitee
J
Julien • extended_group • de
10
2026-05-03 • via Nuitee
C
Campoy • solo_traveller • es
8
Para 2 pax muy bien pen familia, mejor otras opciones
Pros:

Personal, ubicación, limpieza

Cons:

Éramos 3 pax y a pesar de que había indicado que viajábamos con una adolescente de 15 años el sófá no lo podemos considerar por sus características una cama decente. Como era para una noche y el trato fue bueno decidimos no comentar nada. Para una noche pasable... para más directo al masajista fijo 😅😅

2026-04-30 • via Nuitee
R
Rossella • solo_traveller • it
7
2026-04-30 • via Nuitee
B
Bellettini • couple • it
10
2026-04-28 • via Nuitee
N
Nuran • extended_group • tr
8
Yorgunluk
Pros:

Temiz

Cons:

Hizmet

2026-04-28 • via Nuitee
M
Mathilde • couple • fr
10
Pros:

L'emplacement, bien situé et silencieux.
Mais certain personnel n'était pas accueillant.

Cons:

Certain personnel n'était pas accueillant. Et le ménage n'était pas fait tous les jours.

2026-04-27 • via Nuitee
F
fatih • extended_group • tr
7
2026-04-27 • via Nuitee
T
Tazeem • solo_traveller • gb
10
Pros:

Closeness to the metro

Cons:

Noise from school in the morning as my window faced the school

2026-04-26 • via Nuitee
A
Angelo • couple • it
7
Pros:

La posizione

Cons:

La porta della camera 104 non si apriva in maniera regolare, e l’aria condizionata non era gestibile dalla camera

2026-04-26 • via Nuitee
S
Sabrina Mileto • solo_traveller • it
9
2026-04-24 • via Nuitee
M
Marta • couple • it
5
Pros:

L'hotel si raggiunge facilmente a piedi da Roma termini, ed è a 10 minuti dal Colosseo. La posizione dunque è buona.
La mia stanza era piccola ma confortevole e aveva anche il bollitore, cosa che apprezzo sempre.
Il personale alla reception è molto gentile e disponibile, sicuramente un elemento positivo dell'hotel.

Cons:

La pulizia della camera lasciava fortemente a desiderare. Ho trovato un ciuffo di capelli sotto il lavandino che è rimasto lì per tutte le 3 notti che ho soggiornato. Ho il dubbio che pulissero la doccia tra un giorno e l'altro, e ho trovato delle macchie sul lavandino che non ho fatto io e non capisco come abbiano fatto. Il bagno necessita di manutenzione. Tanta umidità e il bocchettone della doccia era poco funzionante.

2026-04-23 • via Nuitee
M
Muhammad • couple • il
10
2026-04-23 • via Nuitee