Mercure Roma Centro Saint John

Hotels
•
Mercure
7.6 (1937 reviews)
Via Matteo Boiardo 30 , Rome , IT
+39 340 158 6022

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near the Colosseum and metro
Friendly and professional staff in most reviews
Modern, comfortable rooms and good beds
Breakfast praised for pastries and quality
Clean rooms with daily towel changes
Cons:
Perceived poor value/hidden charges (city tax, high room rates without included breakfast)
Inconsistent service incidents (late check-out refused, only one key provided)
Occasional cleanliness/maintenance issues (unclean shower, water ingress, squeaky doors)
Missing small amenities (fresh bread at breakfast, slippers), isolated reports of frozen bar food

Categories

Cleanliness
7.4
Generally reported as clean with daily towel changes and tidy rooms, but isolated issues (unclean shower, small bathroom debris, reports of water ingress and minor maintenance problems) lowered this score slightly.
Service
7.6
Majority of reviews praise friendly, professional and helpful staff, though there are notable negative incidents (unhelpful staff for late check-out, only one key issued) creating mixed but overall slightly above-average sentiment.
Location
8.6
Consistently highlighted as a major strength — extremely central, a short walk to the Colosseum and close to metro/transport links.
Room Quality
8.2
Rooms described as modern, spacious and comfortable with good beds and recent renovation in many units; a few comments suggest some rooms need updating.
Amenities
7.2
Breakfast and basic amenities are generally available and appreciated (pastries, products), but small lacks were noted (no hotel slippers in one case), and bar food/served items had at least one poor report.
Value for Money
6.6
Multiple guests complained about price relative to what was included (unexpected city tax, high room rates without breakfast for some), reducing perceived value.
Food and Beverage
7.3
Breakfast is frequently praised (freshly baked pastries, good selection) though some guests missed fresh bread and there were isolated complaints (frozen bar food).
Overall Experience
7.9
Overall positive stay for most guests (recommended, perfect/very good experiences), tempered by occasional service or value issues reported by some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Hotel Saint John is conveniently located just 200 metres from Manzoni Metro Station and a short walk from the iconic Coliseum, making it the perfect base for exploring Rome.

Comfortable Rooms
Each elegantly furnished room at Hotel Saint John features modern amenities such as air-conditioning, free WiFi, LCD TV, and a minibar. Guests can also enjoy complimentary toiletries and a hairdryer in the well-appointed bathrooms.

Delicious Breakfast and Business Facilities
Start your day with a delicious sweet and savoury buffet breakfast offering a variety of options. For business travelers, the hotel provides convenient business facilities, and guests can unwind at the on-site bar after a busy day of sightseeing.

Experience the perfect blend of comfort and convenience at Hotel Saint John - book your stay now to enjoy a memorable trip to Rome.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

7.6
Based on 1937 reviews
Cleanliness: 7.4
Service: 7.6
Location: 8.6
Room Quality: 8.2
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 7.3
Overall Experience: 7.9
R
Rui • couple • pt
6
Cons:

Casa de banho com banheira, mangueira do duche com rotura, sai agua por baixo da banheira.

2026-11-04 • via Nuitee
T
Tereza • couple • gb
4
Not with the cost and not worth the 4* rating
Pros:

Location
I knew location was good as have stayed at this hotel 4 years ago

Cons:

Considering it was meant to be 4 star and I had used this exact hotel previously
The Hotel did not live up to expectations!
Rooms disappointing. Paper cups in room and very poor quality, nothing to stir drinks. Shower only rain head so not adequate for Women! No mirrors except bathroom which steams up!
Bathroom overpowers bedroom space.
Not worth the cost at all. I Would not return.
Staff nice on reception and good location.

2026-11-04 • via Nuitee
E
Ernst • couple • it
10
Soggiorno sorprendentemente perfetto, non soltanto grazie al comfort dell' hotel. Anche per il meteo
Pros:

Colazione entro i limiti standard. Ottimi i prodotti offerti. Mancava il pane fresco. I dolci perfetti, sfornati in giornata.
La posizione dell' hotel è magnifica: a pochi passi dal Colosseo e dal Centro Roma Capitale.

Cons:

Come ho anticipato, avrei gradito del pane fresco a colazione. Per il resto, nulla da aggiungere.

2026-10-31 • via Nuitee
K
Kaiser • couple • de
8
Pros:

TOP Lage. Sehr nettes Personal. Leckeres Frühstück. Zimmer völlig ausreichend und sehr schön gestaltet.

Cons:

Die Dusche war nicht wirklich sauber. Zahnstocher vom Vorgänger lag noch auf dem Boden im Bad.

2026-10-28 • via Nuitee
Éva • family_with_children • hu
4
2026-10-26 • via Nuitee
E
Eva • extended_group • es
7
Pros:

habitación bastante moderna y grande. Camas muy cómodas. Cerca del Coliseo, a 15 min a pie.

Cons:

El personal. Muy poco amable. El domingo teníamos una media maratón y preguntamos si podíamos hacer late check-out, incluso pagando, para tener tiempo de volver y ducharnos y dijeron que imposible. Nos dieron una sola llave de la habitación, siendo dos personas, y cuando pedimos una segunda, no tenían. En fin, por 300 euros la noche sin desayuno, al menos uno espera tener una llave por persona...

2026-10-22 • via Nuitee
K
Kadri Okur • solo_traveller • tr
7
Pros:

Kahvaltıyı çok beğendim.Otelin konumu da güzel.Personeller de çok zariflerdir.

Cons:

:)) Mesela otel terliği yoktu ama bu çok mu önemli bilemedim..

2026-10-12 • via Nuitee
M
Mauro • couple • br
8
2026-10-09 • via Nuitee
E
Ehtidaa • solo_traveller • sa
6
لاشي مميز
Pros:

قريب من محطة القطار ومن اغلب طرق المواصلات

Cons:

تحتاج الغرفة الى تجديد

2026-10-08 • via Nuitee
V
Viktoriia • family_with_children • il
8
2026-09-16 • via Nuitee
N
nelson arditto • family_with_children • es
5
Regular
Pros:

La ubicación

Cons:

El agua de la lluvia se metió por la ventana
El plástico del marco de la puerta se desprendió
La puerta del baño chirriaba
La comida del bar toda congelada
Calidad precio caro- hay que sumar la tasa de €22 al dia que no se nos comunicó
El desayuno para el precio que cobran debería estar incluido

2026-09-14 • via Nuitee
T
teresa • solo_traveller • es
10
Una estancia perfecta!
Pros:

El hotel es súper céntrico y a la vez muy tranquilo. El personal es realmente amable y servicial; me sentí muy bien acogida desde el primer momento de mi llegada fino al check-out. ¡Totalmente recomendado!

2026-09-07 • via Nuitee
L
Lukas • couple • de
10
Toller Aufenthalt in Rom!
Pros:

Das Hotel hat eine fantastische Lage, nur wenige Gehminuten vom Kolosseum und der Metrostation Manzoni entfernt. Die Zimmer sind modern, sauber und sehr komfortabel. Das Personal war super freundlich und hilfsbereit. Absolute Empfehlung für einen Städtetrip!

2026-09-07 • via Nuitee
E
Eric Joseph Banaag • solo_traveller • gb
10
Pros:

Near the metro, staff were very friendly and professional.

2026-09-07 • via Nuitee
J
Jonas • extended_group • de
10
2026-09-07 • via Nuitee
G
Giordano • solo_traveller • it
8
2026-09-05 • via Nuitee
R
Ricardo • couple • br
10
Hotel, limpo, bonito, confortável e perto dos principais pontos turísticos a pé
Pros:

O hotel é ótimo, num lugar tranquilo e próximo a todos os pontos turísticos a pé,

2026-09-04 • via Nuitee
R
Ricardo • family_with_children • br
10
2026-09-04 • via Nuitee
M
Maria Carmela • couple • it
10
Pros:

Struttura bellissima e pulita, letto comodissimo. Posizione strategica a 10 minuti a piedi dal Colosseo, fermate dei mezzi vicine. Staff cordiale e gentile.

2026-09-01 • via Nuitee
B
Bruna • solo_traveller • it
9
Pros:

L'hotel è stato ristrutturato, il cambio di look con gli arredi e i colori molto bello e piacevole all'occhio. Stanza grande, letto comodo, con tutti i confort. Colazione buona. Posizione comoda perchè ben collegata con i mezzi, e comunque 10 minuti a piedi dal Colosseo e da altre attrazioni.

2026-08-31 • via Nuitee