Mercure Roma Centro Saint John

Hotels
•
Mercure
7.6 (1998 reviews)
Via Matteo Boiardo 30 , Rome , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Rude service
Incompetent staff
Low-quality food

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness, including stained bed sheets and old bathrooms.
Service
7.77
Service was described as rude and incompetent, particularly at the reception.
Location
9.3
Several mentions of a good location, convenient to the city center and public transport.
Room Quality
7.26
Rooms are described as old, small, and not meeting expectations for a four-star hotel.
Amenities
7.29
Certain amenities, such as the heating system and cleanliness, were criticized.
Value for Money
8.24
Given the pricing at a supposed four-star hotel, value for money was deemed lacking.
Food and Beverage
5.8
Breakfast and food options were described as poor or unacceptable.
Overall Experience
8.87
Overall disappointing experience that did not meet four-star standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:08

Property Description

Convenient Location
Hotel Saint John is conveniently located just 200 metres from Manzoni Metro Station and a short walk from the iconic Coliseum, making it the perfect base for exploring Rome.

Comfortable Rooms
Each elegantly furnished room at Hotel Saint John features modern amenities such as air-conditioning, free WiFi, LCD TV, and a minibar. Guests can also enjoy complimentary toiletries and a hairdryer in the well-appointed bathrooms.

Delicious Breakfast and Business Facilities
Start your day with a delicious sweet and savoury buffet breakfast offering a variety of options. For business travelers, the hotel provides convenient business facilities, and guests can unwind at the on-site bar after a busy day of sightseeing.

Experience the perfect blend of comfort and convenience at Hotel Saint John - book your stay now to enjoy a memorable trip to Rome.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1998 reviews
Cleanliness: 6.3
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.29
Value for Money: 8.24
Food and Beverage: 5.8
Overall Experience: 8.87
O
Oleg • couple • ua
10
2026-07-18 • via Nuitee
R
Remigiusz • couple • pl
10
2026-07-13 • via Nuitee
S
stefano • couple • it
9
Struttura molto valida soprattutto per la posizione e l’accoglienza.
Pros:

L’accoglienza é stata ottima ed un’altra cosa molto apprezzata é che c’è sempre qualcuno, se hai bisogno, alla reception

Cons:

Forse la camera aveva dei piccoli difetti da usura (battiscopa, porte e infissi)… ma tutto nella norma.

2026-07-13 • via Nuitee
G
Giovanni • extended_group • it
8
Ottima posizione, pulizia
Pros:

Rapporto qualità prezzo, pulizia, professionalità

Cons:

Colazione migliorabile con frutta fresca

2026-07-10 • via Nuitee
G
Giovanni • extended_group • it
8
Ottimo hotel in zona strategica
Pros:

Posizione, pulizia, rapporto qualità/prezzo

Cons:

Colazione migliorabile con frutta fresca

2026-07-10 • via Nuitee
Y
yael • solo_traveller • il
10
2026-07-09 • via Nuitee
A
Andrea • solo_traveller • it
6
2026-07-09 • via Nuitee
R
Rosa • couple • it
7
2026-07-08 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Posizione ottima, a 5 minuti a piedi dal Colosseo
Staff molto cordiale

2026-07-08 • via Nuitee
R
Remo • couple • it
8
Pros:

Posizione . Ottima posizione . Strada tranquilla e silenziosa. .Colazione non eccezionale ma buona

Cons:

Camera doppia Classic veramente troppo piccola. In 2 ci si muove a fatica

2026-07-07 • via Nuitee
A
Achille • extended_group • it
8
2026-07-07 • via Nuitee
F
Francesco • couple • it
7
Pros:

Colazione e posizione

Cons:

Bagno

2026-07-06 • via Nuitee
S
Sarah • solo_traveller • it
8
2026-07-04 • via Nuitee
A
Aurora • couple • it
7
Pros:

L’arredamento

Cons:

Stanza nel complesso carina, ma per il prezzo troppi dettagli fuori posto (dettagli facilmente migliorabili)

2026-07-04 • via Nuitee
F
Fabio • extended_group • it
8
2026-07-03 • via Nuitee
J
Jose Antonio • solo_traveller • pr
10
2026-07-02 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-07-02 • via Nuitee
A
Antonino • solo_traveller • it
7
2026-07-02 • via Nuitee
A
Andrei • solo_traveller • ro
10
2026-07-01 • via Nuitee
F
Fernando • family_with_children • br
7
Deixou a desejar pelo preço cobrado.
Pros:

15 minutos a pé do Coliseu, com mercado e estação de metro perto. Restaurantes tradicionais muito bons. Localização excelente. Atendentes muito simpáticos e educados. Parte externa muito gostosa com espreguiçadeiras, banco e mesinha de centro. Quarto amplo e cama gostosa!

Cons:

Paguei quarto com "ofurô" quebrada, chuveiro sem pressão, tampa do ralo da pia quebrada e ela não abria, torneira da banheira não funcionava, tampa do ralo não fechava. Ar condicionado muito gelado e não tinha como aumentar temperatura e nem desligar, um sufoco!!

2026-07-01 • via Nuitee