Hotel Van Cleef

Hotels
9.8 (554 reviews)
Molenmeers 11 , Bruges , be

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding staff
Beautiful location
Exceptional service

Categories

Cleanliness
9.84
Rooms were very spacious and clean, indicating a high standard of cleanliness.
Service
9.99
Exceptional attention from staff, friendly and accommodating to guests.
Location
9.85
Wonderful location just off the beaten track in a beautiful part of Bruges.
Room Quality
9.8
Rooms exceeded expectations and were beautifully decorated.
Amenities
9.83
Fabulous cocktails and delicious food available, enhancing the overall experience.
Value for Money
9.29
High-quality services and accommodations justify the cost.
Food and Beverage
9.84
Exceptional breakfasts and drinks, contributing to a delightful stay.
Overall Experience
9.99
A truly memorable stay that exceeded all expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:28

Property Description

Luxurious Suites with Spa Bath and Flat-Screen TV
Indulge in the ultimate comfort at Hotel Van Cleef with our luxurious air-conditioned suites featuring a spa bath, flat-screen TV, and boutique-style décor.

Canal-Side Terrace and Free Wi-Fi
Relax in the charming tea room overlooking the canal-side terrace while staying connected with complimentary Wi-Fi throughout the property.

Convenient Amenities and Services
Take advantage of our library, massage treatments, bicycle rental service, and tour desk for a seamless and enjoyable stay in the heart of Bruges.

Experience luxury and convenience at Hotel Van Cleef - Book now for an unforgettable stay!

Important information:

Please note that a pre-authorization of the first night on the provided CC details is needed to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

9.8
Based on 554 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.29
Food and Beverage: 9.84
Overall Experience: 9.99
P
Peter couple au
10
Luxury and exceptional service, to the extreme.
Pros:

This such a unique hotel. Only 17 rooms and we got to know all the staff. Amazing decor throughout, lovely large room with exceptional amenities. Right on the canal. Breakfast was bountiful and tasty.

Cons:

We couldn’t stay longer.

2026-08-22 via Nuitee
S
Seung Yon couple fr
10
A hidden gem in Bruges - would come back!
Pros:

Beautiful, excellent hospitality and all around gem of a hotel

2026-08-22 via Nuitee
J
Jihad extended_group ae
10
اروع يومين قضيتها هناك
Pros:

المكان مميز جدا وهادىء تشعر بأجواء العائله وراقي لأبعد حد

Cons:

لاشي

2026-08-20 via Nuitee
N
Nancy couple de
8
2026-08-19 via Nuitee
G
Gareth couple gb
10
Would highly recommend
Pros:

The rooms, the location and the staff

Cons:

Nothing

2026-08-18 via Nuitee
J
Jerome couple us
10
A fabulous experience and one of my favorite hotels during 30 years of travel.
Pros:

Frederich was amazing, so kind, and the staff were remarkable. It was the perfect mix between a luxury hotel and a bed and breakfast. We loved our location and the ability to be on the canal but away from the central squares. We will always stay here when we go back.

2026-08-18 via Nuitee
F
Frank couple de
10
Wir kommen gerne wieder!
Pros:

Wir wurden sehr freundlich von Lukas empfangen, der uns direkt auf einem Stadtplan die Sehenswürdigkeiten der Stadt erklärt und auf der Karte eingezeichnet hat. Dann hat er uns durch das Hotel geführt und wir haben auf der Terasse ein Getränk zu uns genommen. Danach waren unsere Gepäckstücke auf dem Zimmer, Kleidersäcke ordentlich im Schrank aufgehängt, Taschen verstaut. Das komplette Ambiente des Hotels ist urgemütlich und sehr gepflegt.
Am nächsten Morgen hat uns er Inhaber beim Frühstück sehr sympathisch persönlich begrüsst. Das Frühstück ist excellent. Am Abend hält die Bar eine sehr gute Auswahl an Getränken vor. Der Aufenthalt war wirklich sehr schön. Man merkt in jeder Ecke, dass die Familie das Hotel mit Herzblut führt.

Cons:

Man könnte darüber meckern, dass es nichts zu meckern gibt... :-)

2026-08-18 via Nuitee
H
Hendrikx solo_traveller nl
10
2026-08-17 via Nuitee
M
Manal family_with_children sa
6
not bad
Pros:

Unfortunately, my experience at this hotel did not fully meet my expectations. We specifically selected a suite with a view, but the suite we received did not have the expected view and mainly overlooked the roof.

The suite was also arranged over two levels with a very steep staircase, making it unsafe and unsuitable for a family with children, especially at night. The layout and staircase should have been clearly disclosed before confirming the booking, or a safer alternative should have been offered.

The reception staff were kind, welcoming, and helpful, and I appreciated their good service. However, one member of the housekeeping staff made us feel unwelcome, and her manner toward us was noticeably different and uncomfortable.

Overall, the room did not match what we selected or what we expected considering the hotel’s standard and price.

Cons:

one member of the housekeeping staff made us feel unwelcome, and her manner toward us was noticeably different and uncomfortable.

Overall, the room did not match what we selected or what we expected considering the hotel’s standard and price.

2026-08-17 via Nuitee
A
Anne couple ca
9
2026-08-16 via Nuitee
J
Jennifer couple ca
8
2026-08-15 via Nuitee
T
Trees couple be
9
Prachtig ingericht hotel met rustig terras aan het water
Pros:

Zeer centraal gelegen en toch alle rust, mooie inrichting, prachtig terras aan t water, supervriendelijk onthaal, heerlijk ontbijt bediend aan tafel op terras aan t water.

Cons:

Niets

2026-08-10 via Nuitee
N
Nikolaos extended_group gr
10
2026-08-08 via Nuitee
Y
YOUSUF couple kw
10
الفندق رائع بمعنى الكلمة
Pros:

المالك و الموظفون يرحبون و يقدمون الخدمات ب احترافية و ود

Cons:

لا شيء

2026-08-07 via Nuitee
I
I5732EDvictoriaw Family
10
Fab stay in Bruges
Pros:

It’s a really nice location, just a short walk from the busy centre but without all the noise. The terrace is a lovely reprieve from the busy city centre and it was really nice to be by the river.

The staff are very welcoming and friendly. They were great with our two kids.

The room was spacious and the beds were comfy. We were also given a fresh bowl of fruit which was a lovely touch. The girls enjoyed the jacuzzi bath tube.

The decor is beautiful too it’s very nicely curated. The whole hotel has a very sophisticated but still relaxed vibe.

2026-08-05 via Tripadvisor
S
Samuel solo_traveller ch
10
A nice treat
Pros:

Simply the best

Cons:

Super decorative

2026-08-05 via Nuitee
F
Forbes581 Couples Manly, Greater Sydney, New South Wales
10
Beautiful Boutique Experience
Pros:

Perfect in every way. Beautiful hotel in quiet location. About a 5 to 10 minute walk to Brugge’s plazas. Professional staff, friendly and incredibly helpful. Breakfast on patio on the canal, or afternoon drinks. Elegantly decorated. We stayed in a suite on the canal. This is our second time at Van Cleef - exceptional.

2026-08-04 via Tripadvisor
A
Astrid extended_group de
10
2026-08-04 via Nuitee
3
362denak Family
10
A Chic Gem of a Hotel
Pros:

The hotel was beautiful - the design so chic and a feast for the eyes. The location was wonderful - in a quiet area not overrun by tourists but centrally located. The restaurant recommendations by the staff were wonderful - we ate at great, local spots. We can’t wait to return!

2026-07-30 via Tripadvisor
A
Adventure23505346161 Couples Deerfield, Lake County, Illinois
10
It simply does not get better than this!
Pros:

This was a 5 star experience without reservation. Let’s list all 5 star aspects:
Location (close to all sites to visit via a short walk yet away from the crowds - perfect!), facility (impeccable decorative taste, gorgeous common areas, the room was beautiful and spacious- we had a lovely canal view and the patio for breakfast and evening cocktails was a gem as we watched tour boats pass by with expressions of envy!), service (above and beyond with such personalized care - this family owned business surely made us feel like honored guests- helpful at every turn). What more can I say, the Van Cleef set the bar for all of our future travels!

2026-07-27 via Tripadvisor