Hotel Van Cleef

Hotels
9.8 (568 reviews)
Molenmeers 11 , Bruges , BE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Outstanding staff
Beautiful location
Exceptional service

Categories

Cleanliness
9.84
Rooms were very spacious and clean, indicating a high standard of cleanliness.
Service
9.99
Exceptional attention from staff, friendly and accommodating to guests.
Location
9.85
Wonderful location just off the beaten track in a beautiful part of Bruges.
Room Quality
9.8
Rooms exceeded expectations and were beautifully decorated.
Amenities
9.83
Fabulous cocktails and delicious food available, enhancing the overall experience.
Value for Money
9.29
High-quality services and accommodations justify the cost.
Food and Beverage
9.84
Exceptional breakfasts and drinks, contributing to a delightful stay.
Overall Experience
9.99
A truly memorable stay that exceeded all expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:28

Property Description

Luxurious Suites with Spa Bath and Flat-Screen TV
Indulge in the ultimate comfort at Hotel Van Cleef with our luxurious air-conditioned suites featuring a spa bath, flat-screen TV, and boutique-style décor.

Canal-Side Terrace and Free Wi-Fi
Relax in the charming tea room overlooking the canal-side terrace while staying connected with complimentary Wi-Fi throughout the property.

Convenient Amenities and Services
Take advantage of our library, massage treatments, bicycle rental service, and tour desk for a seamless and enjoyable stay in the heart of Bruges.

Experience luxury and convenience at Hotel Van Cleef - Book now for an unforgettable stay!

Important information:

Please note that a pre-authorization of the first night on the provided CC details is needed to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

9.8
Based on 568 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.29
Food and Beverage: 9.84
Overall Experience: 9.99
T
Taz • family_with_children • gb
10
Beautifully appointed and serene, this charming retreat feels like a true home away from home.
Pros:

Beautifully decorated with warmth, charm, and thoughtful touches throughout, this serene retreat truly feels like a home away from home. Every detail creates an inviting sense of comfort and tranquility, making it the perfect place to relax, unwind, and feel completely at ease.

2026-09-20 • via Nuitee
P
Patrick • couple • us
10
Exquisite stay in an incredible hotel.
Pros:

Beautiful property along the canal. It is centrally located and extremely well appointed.

Cons:

Nothing to dislike.

2026-09-17 • via Nuitee
R
rosemary • couple • gb
10
2026-09-12 • via Nuitee
R
Regis • couple • ae
10
A key hotel do discover Bruges
Pros:

Excellent breakfast.
Quiet location but close to the city centre.
Very attentive and helpful.
Very pleasant location of the terrace overlooking the canal

Cons:

nothing

2026-09-09 • via Nuitee
H
Heba • couple • kw
10
Hotel Van Cleef was truly one of the highlights of our stay in Bruges. From the warm welcome to the exceptional service,
Pros:

The property is beautiful and elegant, with a peaceful canal-side setting. The hotel was also extremely responsive through Booking.com, stayed in constant contact, and kindly helped arrange a wonderful dinner reservation for us.

Cons:

Nothing Every thing was perfect end exceptional

2026-09-03 • via Nuitee
J
Jingwen • couple • fr
10
Une expérience exceptionnelle !
Pros:

Un véritable bijou, cet hôtel. Le personnel est d’une attention rare, toujours aux petits soins. Le lieu est magnifique, décoré avec un goût impeccable jusque dans les moindres détails, offrant une expérience vraiment exceptionnelle. C’est l’un des rares hôtels qui me donnent envie de revenir rien que pour le plaisir d’y passer une nuit.

Cons:

Rien

2026-08-30 • via Nuitee
P
Pierre • couple • be
10
2026-08-29 • via Nuitee
J
Joost • couple • nl
10
Heerlijk
Pros:

Super locatie en heel vriendelijk en gastvrij personeel!

2026-08-28 • via Nuitee
E
Evgenii • family_with_children • cy
9
2026-08-26 • via Nuitee
B
Bertrand • family_with_children • fr
10
Merveilleux, une pépite..
Pros:

Tout ! C’est juste sublime … le lieu est exceptionnel tout comme les propriétaires Frederik et Pascale, le personnel aux petits soins.
Les petits déjeuners sont succulents, l’œuf Bénédicte un régal.
Félicitations à Pascale pour la décoration.
On s’y sent parfaitement bien, nous reviendrons !

2026-08-23 • via Nuitee
S
Seung Yon • couple • fr
10
A hidden gem in Bruges - would come back!
Pros:

Beautiful, excellent hospitality and all around gem of a hotel

2026-08-22 • via Nuitee
P
Peter • couple • au
10
Luxury and exceptional service, to the extreme.
Pros:

This such a unique hotel. Only 17 rooms and we got to know all the staff. Amazing decor throughout, lovely large room with exceptional amenities. Right on the canal. Breakfast was bountiful and tasty.

Cons:

We couldn’t stay longer.

2026-08-22 • via Nuitee
J
Jihad • extended_group • ae
10
اروع يومين قضيتها هناك
Pros:

المكان مميز جدا وهادىء تشعر بأجواء العائله وراقي لأبعد حد

Cons:

لاشي

2026-08-20 • via Nuitee
N
Nancy • couple • de
8
2026-08-19 • via Nuitee
F
Frank • couple • de
10
Wir kommen gerne wieder!
Pros:

Wir wurden sehr freundlich von Lukas empfangen, der uns direkt auf einem Stadtplan die Sehenswürdigkeiten der Stadt erklärt und auf der Karte eingezeichnet hat. Dann hat er uns durch das Hotel geführt und wir haben auf der Terasse ein Getränk zu uns genommen. Danach waren unsere Gepäckstücke auf dem Zimmer, Kleidersäcke ordentlich im Schrank aufgehängt, Taschen verstaut. Das komplette Ambiente des Hotels ist urgemütlich und sehr gepflegt.
Am nächsten Morgen hat uns er Inhaber beim Frühstück sehr sympathisch persönlich begrüsst. Das Frühstück ist excellent. Am Abend hält die Bar eine sehr gute Auswahl an Getränken vor. Der Aufenthalt war wirklich sehr schön. Man merkt in jeder Ecke, dass die Familie das Hotel mit Herzblut führt.

Cons:

Man könnte darüber meckern, dass es nichts zu meckern gibt... :-)

2026-08-18 • via Nuitee
G
Gareth • couple • gb
10
Would highly recommend
Pros:

The rooms, the location and the staff

Cons:

Nothing

2026-08-18 • via Nuitee
J
Jerome • couple • us
10
A fabulous experience and one of my favorite hotels during 30 years of travel.
Pros:

Frederich was amazing, so kind, and the staff were remarkable. It was the perfect mix between a luxury hotel and a bed and breakfast. We loved our location and the ability to be on the canal but away from the central squares. We will always stay here when we go back.

2026-08-18 • via Nuitee
M
Manal • family_with_children • sa
6
not bad
Pros:

Unfortunately, my experience at this hotel did not fully meet my expectations. We specifically selected a suite with a view, but the suite we received did not have the expected view and mainly overlooked the roof.

The suite was also arranged over two levels with a very steep staircase, making it unsafe and unsuitable for a family with children, especially at night. The layout and staircase should have been clearly disclosed before confirming the booking, or a safer alternative should have been offered.

The reception staff were kind, welcoming, and helpful, and I appreciated their good service. However, one member of the housekeeping staff made us feel unwelcome, and her manner toward us was noticeably different and uncomfortable.

Overall, the room did not match what we selected or what we expected considering the hotel’s standard and price.

Cons:

one member of the housekeeping staff made us feel unwelcome, and her manner toward us was noticeably different and uncomfortable.

Overall, the room did not match what we selected or what we expected considering the hotel’s standard and price.

2026-08-17 • via Nuitee
H
Hendrikx • solo_traveller • nl
10
2026-08-17 • via Nuitee
A
Anne • couple • ca
9
2026-08-16 • via Nuitee