Xelena Hotel & Suites

Hotels
8.6 (356 reviews)
Dr. Rene Favaloro 3500 , El Calafate , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful views
Friendly staff
Great breakfast
Cons:
High prices
Limited gym facilities
Breakfast variety could improve

Categories

Cleanliness
8.61
The rooms were described as very clean and comfortable.
Service
8.88
Staff were noted as friendly and accommodating, contributing positively to the experience.
Location
9.12
The location offers beautiful views of the lake and is convenient for exploring the area.
Room Quality
8.57
Rooms were generally praised for their comfort and view.
Amenities
8.3
Facilities such as the pool and restaurant were appreciated, but some amenities felt lacking.
Value for Money
8.06
Some reviews indicated that the pricing felt a bit high for the overall experience.
Food and Beverage
8.61
Breakfast and the hotel restaurant received positive remarks but noted room for improvement.
Overall Experience
8.68
Overall, guests had a positive experience, enjoying the beautiful views and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:12

Property Description

Luxurious Lakeside Retreat

Spectacular Views and Relaxation: Nestled by the Argentino Lake, Xelena Hotel & Suites offers a serene escape with stunning landscape views. Unwind in the Health Club or take a dip in the 70-square-meter swimming pool while soaking in the beauty of the surroundings.

Wellness and Indulgence: Indulge in the hotel's fitness and wellness facilities, including a heated swimming pool, hot tub, sauna, and spa services. Treat yourself to rejuvenating massage treatments for the ultimate relaxation experience.

Gourmet Dining with a View: Enjoy a culinary journey at the various dining options available, each offering unique flavors and breathtaking views of the lake. From Mora Restaurant to Huertas y Fuegos, savor delicious meals in a picturesque setting.

Experience luxury and tranquility at Xelena Hotel & Suites. Book your lakeside retreat now for an unforgettable stay.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)

Please note that for New year's eve the dinner is included in the rate.

Access to the spa/wellness center is for exclusive use of the guests staying at the hotel. Once the check-out was made it is not possible to use the spa facility.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Jun 1, 2026 until Sun, Jun 7, 2026
Spa/wellness center is closed from 2026-06-07 until 2026-06-01

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FTE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 356 reviews
Cleanliness: 8.61
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.3
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
C
Caroline • couple • br
10
Ótimo hotel, não tenha duvidas de escolhê-lo!
Pros:

Fomos comemorar 10 anos de casamento, e foi perfeito! O hotel tem um ambiente muito romântico, funcionários muito atenciosos, quarto muito bom! Sensacional, um dos melhores hotéis que já me hospedei!

2026-03-20 • via Nuitee
I
ilkay • couple • tr
9
2026-03-20 • via Nuitee
C
CARLOS • couple • es
9
2026-03-18 • via Nuitee
J
JUAN CARLOS • couple • es
10
2026-03-18 • via Nuitee
S
Sanjay • extended_group • in
7
Very happy with our stay.
Pros:

Pretty decent, what you can expect from good hotels.

Cons:

More choice in food offering

2026-03-06 • via Nuitee
J
Johan • solo_traveller • nl
7
Luxueus hotel in El Calafate, heerlijk als he een tijdje wat meer spartaans hebt fedaan
Pros:

Goed ontbijt en fijne combi verwarmd zwembad en sauna

Cons:

Als lokatie was het een beetje uit centrum. Maar voor zo’n kwaliteits hotel was de wifi echt heel slecht op de kamers, kan echt niet!
En de kamers waren gehorig. En er zijn veel tours die heel vroeg beginnen

2026-03-01 • via Nuitee
P
paula • couple • cl
9
Pros:

La comodidad y el trato del personal

Cons:

Creo que el restaurante del hotel no era tan bueno como nos indicaron

2026-03-01 • via Nuitee
F
Fahri • extended_group • tr
8
2026-02-28 • via Nuitee
P
Pedro • extended_group • uy
9
Confortable. Volveria
Pros:

Las habitaciones con vista, comodidad de las camas . Personal muy amable

Cons:

Luces del baño son frias y no dan buena luz. Deberian ser calidas
La botella de agua deberia ser recargada por la mucama cada mañana y ademas tener en el frigobar cocas zero, agua con y sin gas,

2026-02-25 • via Nuitee
N
norma • couple • ar
10
Espectacular !
Pros:

Me gustó todo…la habitación amplia y con unas vistas al lago espectaculares , las camas súper cómodas , baño enorme, la toallas y sábanas como nuevas … el desayuno exquisito y mucha variedad ..
La piscina !!! Y el jacuzzi !! Para relajar… mirando el lago
Personal muy amable ..

Cons:

Me gusto todo

2026-02-24 • via Nuitee
H
Herve • family_with_children • fr
8
Pros:

L'emplacement

2026-02-22 • via Nuitee
R
Roberto • couple • es
7
Pros:

La ubicación frente al lago

Cons:

El Spa, Desayuno y relación calidad/prix

2026-02-22 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-02-13 • via Nuitee
A
ANA L • couple • us
10
2026-02-13 • via Nuitee
Q
Quweck1 • Couples • Barnet, Greater London, England
6
May be try a better option
Pros:

Very average hotel. Although we had a big room, the service was very bad. No one in reception speaks English. The room is located on the busy street, very noisy all night. The staff that cleaned a room next to us late in the evening, were so loud that I had to come out in my PJ to ask them to stop the noise. Breakfast was not nice, all was there but low quality. No one to speak to. I am positive that there are better hotel in the area.

2026-02-12 • via Tripadvisor
T
Thierry • couple • fr
8
2026-02-12 • via Nuitee
P
PANAYIOTIS • couple • gb
10
2026-02-12 • via Nuitee
S
SILVIA • extended_group • ar
10
2026-02-10 • via Nuitee
S
SAULO • family_with_children • br
8
5 estrelas precisando de um polimento.
Pros:

Quarto amplo, bom café da manhã, camas confortáveis. Bom espaço Zen.

Cons:

Quarto reformado, mas tomadas antigas com difícil conexão mesmo com adaptadores, calefação com termostato pouco preciso, banheiro alaga parcialmente após banho.

2026-02-10 • via Nuitee
L
Laura • family_with_children • us
9
Pros:

Beautiful view, large suite, nice staff, nice breakfast

Cons:

Gym could be more robust. Prefer an outdoor hot tub. Had trouble regulating the shower temperature.

2026-01-30 • via Nuitee