SpringHill Suites by Marriott Omaha East, Council Bluffs, IA

Hotels
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SpringHill Suites
8.7 (396 reviews)
3216 Plaza View Drive , Council Bluffs , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues in common areas
Pool and hot tub condition
Inconsistent hot water

Categories

Cleanliness
8.38
Overall clean with some mentions of cleanliness issues in common areas.
Service
9.35
Staff were frequently mentioned as friendly and helpful.
Location
9.39
Good location with access to shopping and food.
Room Quality
8.84
Spacious and comfortable rooms, though some criticized the layout.
Amenities
7.87
Amenities generally satisfactory, with some issues noted regarding the pool.
Value for Money
8.33
Good value for the provided services, but some noted it could be better.
Food and Beverage
8.38
Breakfast was decent but received mixed reviews for staff service.
Overall Experience
9.05
Overall enjoyed stay with consideration for minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:21

Property Description

Modern Accommodation near Council Bluffs and Omaha

Indoor Pool, Hot Tub, and Gym
The hotel offers an indoor pool with a hot tub, perfect for relaxation, and a well-equipped gym for fitness enthusiasts.

Spacious Rooms with Free Wi-Fi
Enjoy spacious rooms with custom-made beds, free Wi-Fi, flat-screen TVs, and iPod/Mp3 docking stations for your entertainment needs.

Delicious Dining Options and Nearby Attractions
Start your day with a hot daily breakfast at the hotel's restaurant, and unwind at the bar with refreshments. Explore nearby attractions like the Haymarket historic district and Lincoln Memorial, just a few miles away.

Book your stay at SpringHill Suites by Marriott Council Bluffs for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 396 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
K
Karen • couple • us
8
2026-05-23 • via Nuitee
S
Stuart • couple • us
9
2026-05-22 • via Nuitee
M
Maria • extended_group • us
8
It was good
Pros:

The room is spacious

Cons:

The tubs got rust

2026-05-17 • via Nuitee
R
Robin • solo_traveller • us
10
Nice visit
Pros:

Hotel was clean, great location, room was spacious and comfortable had an indoor pool. We will stay here again.

Cons:

The breakfast. Eggs were cold. Hash browns partially cooked. There was no meat ( bacon sausage ham) .
Prefer individual servings of yogurt not a big container of self serve.

2026-05-15 • via Nuitee
M
Melissa • family_with_children • us
1
Not worth the price you pay.
Pros:

Hotel was clean. Beds were comfy and clean. The whole hotel smelled clean.

Cons:

The fact this hotel is rated a 8 is beyond me, bc honestly they only deserve 1 star if that. First of all we reserved the rooms online for 3 nights for a total of 400 dollars and when we arrived they charged us an additional 130 and they claimed it was hotel policy even tho nowhere on the site or confirmation email stated such! Complete scam. Second the elevators were broke and would freeze and shake. The pictures of the pool and hot tub were completely outdated bc the pool didnt have sprinklers like the photos showed and the hot tub was filled in with concrete. The pool was small and absolutely freezing. I specifically asked for extra pillows blankets and towels and none were provided. Also requested no conjoined room and they put us in one anyways. Also gave us a handicap room which left everything in reach of my toddlers. The fan in the bathroom ran nonstop even with the switch off. It made a loud grinding noise all night. Also the toilet didnt flush and the tub drained slowly. Second day of our stay a rabbit died by the front door and an employee threw it in the trash can by the front door and left it to boil in the sun for an entire day making the entrance smell terrible! Also dont waste ur time with the breakfast it was absolutely garbage! The coffee was watered down and tasted like salt! The water in the room is boiling hot so be mindful if bringing children! No-one at front desk wanted to take accountability for anything just kept blaming third parties. The rooms come with lavender soaps in the bathrooms ans since im allergic i had to have them remove them immediately but i still suffered from allergies bc of the residue. This hotel is not worth the money they charge you and we will not be back! Im hoping this reaches corporate and they can address these issues!!!!

2026-05-12 • via Nuitee
S
Susan • solo_traveller • us
10
2026-05-11 • via Nuitee
W
Wilson • family_with_children • us
7
Pros:

Good location, nice rooms and amenities.

Cons:

Pool area didn’t match photos (no hot tub), was a bit overpriced for the quality

2026-05-11 • via Nuitee
C
Corinne • solo_traveller • us
8
Needs help
Pros:

Modern and clean

Cons:

Sent to the wrong end of the hotel with our bags and our dogs. Curtain held together with a zip tie that broke . We used our dog leash to close the curtain.

2026-05-10 • via Nuitee
S
Stephana • couple • us
7
2026-05-07 • via Nuitee
R
Ruth • couple • us
9
2026-05-06 • via Nuitee
V
Veronica • couple • us
10
Overall, everything was great
Pros:

Cleanliness! The breakfast was also good.

Cons:

Nothing

2026-05-04 • via Nuitee
L
Loveless • couple • us
7
2026-05-04 • via Nuitee
J
Jason • family_with_children • us
10
2026-05-01 • via Nuitee
L
Lindsay • solo_traveller • us
9
Pros:

The room was comfortable. We stayed in a suite, and my child was very comfortable on the couch withta trundle bed.

Cons:

I specifically booked this hotel because the pictures showed a hot tub beside the indoor pool. The pool was closed and the hot tub has been filled in with concrete.

2026-04-30 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-04-19 • via Nuitee
C
Catherine • solo_traveller • us
8
2026-04-17 • via Nuitee
D
DARYL • solo_traveller • us
10
2026-04-07 • via Nuitee
H
Humberto • solo_traveller • us
9
Pros:

The location

2026-03-22 • via Nuitee
B
Bob • solo_traveller • us
6
2026-03-12 • via Nuitee
W
W • family_with_children • us
10
Great
Pros:

Very clean and great staff

2026-03-02 • via Nuitee