Ascott Makati

Hotels
Ascott The Residence
8.8 (2093 reviews)
Glorietta 4, Ayala Centre , Manila , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Cleanliness Issues
Limited Amenities

Categories

Cleanliness
8.3
Several reviews mentioned issues with cleanliness, including dusty carpets and unclean bed sheets.
Service
9.8
Many reviews highlighted the staff's kindness and helpfulness.
Location
9.8
Frequent mentions of the hotel's great location near malls and accessibility.
Room Quality
8.8
Rooms were noted as spacious and clean, but some issues with bedding were highlighted.
Amenities
8.3
Some amenities were mentioned as lacking, such as limited pool access and food options.
Value for Money
8.3
Mixed sentiments regarding value, with several reviews suggesting the hotel did not meet expected standards for the price.
Food and Beverage
7.8
Concerns regarding limited breakfast options and mismatched descriptions.
Overall Experience
9.3
Positive feedback from multiple reviews indicating repeat customers and enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:28

Property Description

Luxurious Self-Catering Apartments:
Ascott Makati offers modern self-catering apartments with stunning city views, perfect for a comfortable and independent stay.

5-Star Facilities:
Indulge in the 5-star facilities at Ascott Makati, including a spa, tennis courts, and an outdoor pool, ensuring a relaxing and enjoyable experience during your stay.

Convenient Location and Amenities:
Located in Manila's financial center, Ascott Makati provides easy access to transportation with free parking and proximity to Ayala MRT. With well-equipped kitchens, state-of-the-art fitness center, and a restaurant serving delicious meals, your every need is catered to at Ascott Makati.

Experience luxury and convenience at Ascott Makati - book your stay now for an unforgettable experience.

Important information:

For more information regarding our pet policy, please contact the property directly.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.8
Based on 2093 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
B
Betina solo_traveller hk
7
2026-08-22 via Nuitee
G
Green family_with_children ph
8
It’s okay for now, but we’re definitely coming back here again.
Pros:

near malls.

Cons:

It smelled musty, but the manager, Paul, was able to transfer us to another room right away. However, even the hallway also smelled damp and musty. Also, they did not issue an official invoice or receipt.

2026-08-21 via Nuitee
F
Fructuoso solo_traveller us
9
2026-08-13 via Nuitee
N
ninong247 Friends getaway Las Vegas, Nevada
10
This is my home base when I visit Manila
Pros:

The Ascott is a fantastic 5 star hotel in Makati. This is a great hotel if it's your first or many trips to Manila. After 2 great stays within a 9 month period it's time to drop a review

Lobby & Check In:
I've always booked directly through the hotel's website and had zero issues. The lobby is located on the 7th floor, so you pass through security on the first floor and I love this.
The main lobby is gorgeous with a massive 4 story ceiling. The mesclun restaurant & Cafe is showcased in the lobby. There are sofas and table to lounge in as you check in with the attendants seated at their work desks.

Mesclun Restaurant & Cafe: The breakfast buffet is what'd you expect from this type of hotel. Great selection from local to international breakfast options. Plenty of staff to ensure tables are turned quickly. I'd suggest going earlier versus later to beat the breakfast rush.
The dinner menu is simple but all the dishes were tasty. Local and non-local dishes to satisfy all visistors

Gym: Clean, modern and plenty of equipment. It's located on the same floor of the lobby and the staff has always been friendly. I visit here right after stuffing myself at the breakfast buffet at Mesclun. Amazing convenience.

1 Bedroom Premier Suite is my go-to every visit:
893 Square feet
1 King bed & Separate living and dining area
Fully equipped kitchenette
Washer and dryer
Housekeeping is always on point and friendly. I love the working area in the master bedroom and there's plenty of storage space.

Location: The best part of the Ascott imo. It's directly connected to Glorietta mall. Which also connects to Landmark which will connect you to Greenbelt Shopping mall. SM Makati and One Ayala mall are also connected/walkable.
Everything you need is connected to the Ascott. The drop off/Pick up area is easy to get to for pick up as well.

This is my home base every time I visit Manila. You get amazing value for the overall package the Ascott Makati offers. I'll be back there sooner versus later. Ingat

2026-08-11 via Tripadvisor
M
Monty solo_traveller ph
10
2026-08-10 via Nuitee
J
johnpaolol2026 Family
10
Lunch at Mesclun
Pros:

Our family's lunch at Mesclun was memorable. Food is stellar, and the staff were accommodating and friendly. Kudos to Kenneth, Ryan, Jayric, Andrew, James, Angela! Thank you so much!

2026-08-08 via Tripadvisor
8
853jaml Family
10
Excellent food and service
Pros:

Excellent food and service! Special shoutout to Sirs Kenneth, Ryan, Jayric, Andrew, James, and Maam Angela

2026-08-08 via Tripadvisor
L
Linda couple us
8
2026-08-07 via Nuitee
W
william solo_traveller gu
10
Pros:

Staff was helpful
Place was nice

2026-08-04 via Nuitee
F
fahad couple sa
5
2026-08-04 via Nuitee
T
Tour608464 Business
10
Nice place to go!
Pros:

Very nice and tasty food and nice service!

2026-08-03 via Tripadvisor
4
402trixied Friends getaway
10
great
Pros:

miss via did an excellent service thanks to her we did enjoy our dining experience

2026-08-03 via Tripadvisor
J
Jose Carlos family_with_children ph
10
2026-08-03 via Nuitee
C
Connector43197738957 Family
10
Makati with Family and Friends
Pros:

I love staying at Ascott!

The room is always very spacious and staff are always impeccable with their service!

Will go back here again anytime when staying in Makati!

2026-08-02 via Tripadvisor
M
mariadonap Family
10
From Breakfast Favorites to Dinner Delights
Pros:

This was our 4th time checking in at Ascott, but our first time having dinner at Mesclun Restaurant and Café — and it turned out to be a wonderful experience.
We’ve always enjoyed the breakfast buffet, with its wide variety of dishes that never fail to impress. This time, we decided to try dinner, and it truly exceeded our expectations. We ordered bulgogi, sisig spaghetti, pizza, California maki, truffle soup, and chicken buttermilk — each dish was flavorful, well-prepared, and satisfying.
The service was also commendable. Emman assisted us right away, making sure we felt welcomed and attended to throughout our meal. His attentiveness added to the overall positive dining experience.
Overall, Mesclun continues to deliver both in variety and quality, whether for breakfast or dinner. It’s a place that makes every stay at Ascott even more memorable.

2026-08-01 via Tripadvisor
V
V1392CStommyh Couples
10
Mr
Pros:

Emman is super kind and easy going !!! Super good device

2026-08-01 via Tripadvisor
S
shellykanec Family
10
Best services
Pros:

One of our favorite hotel when it comes to accessibility, also we would like to commend the service provided to us by Gelo, from the front desk

2026-08-01 via Tripadvisor
N
norminad904 Family
10
Great welcome
Pros:

Gelo, at the front desk, was very accommodating.

2026-08-01 via Tripadvisor
B
B7407EBcarlar Friends getaway
10
Great experience
Pros:

Having breakfast @Mesclun Ascott Makati is a great experince. Thanks for assisting us Ashly Kim James Riza Deo Andrew Vincent Marvin Ryan.

2026-07-31 via Tripadvisor
E
erikakrizzleh Friends getaway Luzon
10
Great spot, flavorful breakfast!
Pros:

Had breakfast with clean pool view and was taken good care by James, Deo and Andrew. Ashley, Kim and Riza were very welcoming. And thanks to Vincent, Ryan and Marvin for the assistance while we enjoy the place and the food and good conversation.

2026-07-31 via Tripadvisor