Fairfield Inn & Suites by Marriott Jacksonville Butler Blvd

Check in was a breeze the staff was pleasant and Had a great stay! The room was clean, beds comfy, and the suite fit my whole family perfectly! #FamilyTime

The breakfast was great, rooms super clean and beds were comfortable! The executive suite was spacious and comfortable for my family of 5! There was A big puddle of water right off the elevator with a wet floor sign feet away and I slipped and hurt my knee. The managers were very stoic and only concerned because it’s a lawsuit waiting to happen. Why not clean up the puddle instead of putting a wet floor sign feet away!!! They didn’t apologize either. When my family went back to fill out a report the puddle was still there and more water inside the elevator. Will be going to the dr in the next couple days. I’m pretty pissed because it really hindered me physically as I was there for 800$ tickets to the game which I attended but the quality wasn’t great because I was in pain and swollen.

Very good hotel

I was very pleased with the cleanliness of the lobby and room. The rooms were modern and well appointed. The included breakfast was better than most I've experienced.

We were charged $30 for parking ($5 per day). This was not reflected on the reservation sheet or in the cost. We should have been notified of this before confirming the reservation. We would like a refund.

See above

Just one thing. Why did you guys stop putting waffles for breakfast -.-

Awesome facility all the way around and especially if you're driving an EV! The site has about 5 EVSEs for charging and all 5 were available during my stay. All were operational and worked like a charm. Continental breakfast was great as well. Nice job Marriott!

Our room was none smoke and clean. Whole facility was felt updated and not old with organized touches like small details in breakfast area and musics in restrooms. Overall was a good experience.

The property was clean, the breakfast was great & I felt very safe. Thanks!

v

Room was very comfortable and clean.
Very quiet and calm.

Professional staff, clean and quiet room. Had a great experience there.

Fully remodeled

Stay was comfortable. Lobby was nice and clean.

Great newer property

The staff was very friendly, hotel is in great condition and the breakfast is real good.

Uu

Very friendly staff and service

I really enjoyed this property. The lobby is beautiful and front desk staff were very pleasant. I did get to use some amenities during this stay. The gym is small and lacks some basic equipment like a bench. But the equipment they do offer is high quality. The pool looks beautiful and I saw staff cleaning the areas consistently. The area around the property is beautiful! They have nice sitting areas. The room was clean and comfortable. Nothing over the top which was nice. It had everything you needed. For the price I believe it is a great stay. I will definitely be using then again.