Hilton Garden Inn Jacksonville Orange Park

Hotels
•
Hilton Garden Inn
9.1 (265 reviews)
145 Park Avenue , Orange Park , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Additional charges for breakfast
Lack of complimentary coffee

Categories

Cleanliness
9.05
Multiple reviews highlighted the cleanliness of the rooms.
Service
9.99
Consistently positive feedback about staff being friendly and helpful.
Location
9.56
Conveniently located near the naval base and dining options.
Room Quality
9.01
Reviews indicated rooms were comfortable and clean.
Amenities
8.04
Some amenities like complimentary coffee were lacking.
Value for Money
9
Overall good value for the price, but some aspects are charged extra.
Food and Beverage
8.55
Breakfast was additional cost and viewed as a downside.
Overall Experience
9.62
Overall stay was very enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Jacksonville Orange Park. Relax in spacious rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a cozy work desk.

Delicious Dining Options
Savor delectable meals at the on-site Great American Grill, serving breakfast, lunch, and dinner daily. For a quick bite or late-night cravings, visit the 24-hour Pavilion Pantry. Room service is also available for a more private dining experience.

Prime Location
Conveniently situated just 8 minutes from Jacksonville Naval Complex, our hotel offers easy access to nearby attractions like Orange Park Mall and Timuquana Country Club. With Jacksonville International Airport a short drive away, your journey begins seamlessly at Hilton Garden Inn Jacksonville Orange Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 265 reviews
Cleanliness: 9.05
Service: 9.99
Location: 9.56
Room Quality: 9.01
Amenities: 8.04
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.62
S
Smith • couple • us
10
2026-03-24 • via Nuitee
B
Brian • couple • us
10
Perfect
Pros:

Convenience

Cons:

Nothing

2026-03-16 • via Nuitee
N
Neri • couple • us
10
Pros:

I loved the staff , but the owners need to put seats for the registration desk employees to be able to sit on a bar stool during there 8 hour shift . I saw several loyal employees doing a great job , standing without anyone awaiting to register . It would be a reasonable accommodation to allow for two bar stools so that the employees could sit when not busy

2026-03-10 • via Nuitee
K
Kirsten • family_with_children • us
9
Pros:

Liked Everything except the hot tub was broken and i wish I was informed as this was a reason we picked one with a hot tub

Cons:

Hot tub broken but not informed until check in

2026-03-09 • via Nuitee
1
141sherriec • Couples
10
A great place to stay
Pros:

We spent two nights here and were very satisfied. The staff was friendly and attentive. Our room was clean and bed was comfortable. Kudos to Amy, our server for breakfast. She was a true gem, efficient, kind, friendly, it was a great way to start our day!

2026-03-06 • via Tripadvisor
J
Jordan • family_with_children • us
8
The location was great and I’ll be back.
Pros:

I didn’t eat anything

Cons:

The TV didn’t work well

2026-03-03 • via Nuitee
A
Alden • couple • us
2
Uncomfortable stay.
Pros:

Good location

Cons:

The room was not clean. Lots of mold on the bathroom floor grout seriously impacted my allergies. Room was not serviced on 2nd day as per normal.

2026-02-22 • via Nuitee
L
Linda • couple • us
8
2026-02-13 • via Nuitee
R
rickl366 • Business • Dover, Delaware
2
Poor Customer Service
Pros:

My mistake. Booking rooms for my next several weeks trips, i'm a Hilton Diamond so booking multiple Hilton properties and booked this one for the wrong dates by mistake. I contacted the front desk within 45 minutes of booking the property and was told that since it was past the date to cancel i would not be able to cancel. I explained the mistake and asked if they could work with me and they refused. Poor way to treat your Diamond member customers. i'll avoid this property in the future.

2026-02-12 • via Tripadvisor
J
Jian Gang • solo_traveller • cn
8
2026-02-08 • via Nuitee
S
Smith • couple • us
10
Overall it was chill
Pros:

Clean

Cons:

TV was going out

2026-01-24 • via Nuitee
D
Danielle • solo_traveller • us
10
The staycation was to relax and the atmosphere was just that!
Pros:

Everything

Cons:

N/a

2026-01-20 • via Nuitee
V
Verda • couple • us
10
2026-01-19 • via Nuitee
S
Susan • solo_traveller • us
10
Extremely good stay. Great value
Pros:

Convenient, clean, staff was extremely helpful and friendly.

Cons:

I liked everything

2025-12-29 • via Nuitee
S
Shelley • solo_traveller • us
8
It was a decent stay. Would stay again if needed.
Pros:

The property was clean and quiet.

Cons:

The breakfast was not included in the stay and was an additional $14.95 plus tax per person.

2025-12-28 • via Nuitee
D
Daniel • couple • us
8
Good place to sleep and take a shower.
Pros:

Clean. Comfortable bed.

Cons:

No complimentary coffee or water. Staff lacking in customer appreciation. Heavy traffic around the hotel during commuting hours.

2025-12-18 • via Nuitee
R
Robert • solo_traveller • us
10
2025-12-17 • via Nuitee
S
Smith • solo_traveller • us
10
Relaxing
Pros:

It’s was clean

Cons:

Everyone was so nice

2025-12-17 • via Nuitee
E
Earl • solo_traveller • us
10
Pros:

Employees were super friendly and helpful, room was clean.

Cons:

That I couldn't stay longer because I had to get back home unfortunately lol

2025-12-15 • via Nuitee
E
English • family_with_children • us
10
2025-12-13 • via Nuitee