The Kingsbury Colombo

Hotels
8.3 (1961 reviews)
No 48 Janadhipathi Mawatha , Colombo , lk

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great facilities
Cons:
Strong bathroom smell
Small outdated rooms

Categories

Cleanliness
8.03
Some reviews mentioned cleanliness as satisfactory, but issues were raised about the bathroom smell.
Service
9
Staff were noted to be extremely helpful, friendly, and accommodating.
Location
9.04
The hotel is well-located close to attractions, providing great views.
Room Quality
7.49
Rooms were described as small and somewhat outdated.
Amenities
8.52
Amenities were generally considered good, including the breakfast buffet.
Value for Money
7.48
Some guests felt the hotel was expensive relative to their experience.
Food and Beverage
8.53
The breakfast and dinner buffets received high praise for variety and quality.
Overall Experience
8.3
Most guests left with a positive impression despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:46

Property Description

Spectacular Views and Regal Accommodation
Experience luxury at its finest with breathtaking views of the Colombo Harbor and Galle Face Green from elegantly-designed rooms at The Kingsbury.

Luxurious Amenities and Relaxation
Indulge in a leisurely swim in the outdoor pool, rejuvenate at the Senses Spa, or stay active at the well-equipped gym. Impeccable 24-hour butler service ensures a truly relaxing stay.

Sumptuous Dining Options
Savor prime steaks at The Kings Steakbar, indulge in Spanish pastries at the patisserie, or enjoy fresh seafood at The Ocean. From global cuisine at Harbour Court to beach vibes at Honey Beach Club, there's something for every palate.

Book your royal stay at The Kingsbury Colombo and elevate your experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1961 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.3
G
Geraldine solo_traveller gb
10
Pros:

Location

Cons:

Nothing

2026-05-16 via Nuitee
A
Abigail family_with_children qa
10
2026-05-12 via Nuitee
P
Phillip couple gb
10
We came to attend a wedding at the Hotel, Everything was great
Cons:

Auto drivers are waiting outside and touting for other business, Such as the saying they know the best location for shopping saying the the mall is closed on Sunday and want to take us to "GEM" dealers. Another couple also told me the same experience, These Auto drivers must be stopped.

2026-05-12 via Nuitee
D
Detlef couple de
1
I can not recommend this hotel because of the bad conditions and service they do!
Cons:

The staffs in the front desk didn’t give me my invoice during the checkout and not answering emails or messages to solve this problem. The waiters in the restaurant have been very lazy and didn’t do a good service. They should change the manager immediately to improve the standard of this 5 star hotel!

2026-05-11 via Nuitee
S
Sheri solo_traveller au
9
Pros:

It was a great stay. Everything and everyone was wonderful

Cons:

A few charging points in the room

2026-05-10 via Nuitee
N
Navneeth extended_group au
10
Pros:

Location, restaurants, amenities

2026-05-09 via Nuitee
E
Emran Shah solo_traveller gb
10
2026-05-09 via Nuitee
M
Matt solo_traveller nz
10
Pros:

The location and staff were excellent

Cons:

The Room was a bit small

2026-05-09 via Nuitee
N
Napaphon family_with_children th
8
WE WOULD RECOMMEND STAYING AT THE KINGSBURY HOTEL
Pros:

THE BUFFET BREAKFAST HAD MANY OPTIONS AND THE FOOD WAS VERY TASTY. ALL THE STAFF WERE PROFESSIONAL AND HOSPITABLE. WE DINED AT THE CHINESE RESTAURANT WITHIN THE HOTEL PREMISES WITH EXTENDED FAMILY, ALL OF THE DISHES WERE VERY TASTY AND THE PORTION SIZES WERE ADEQUATE. WE WERE GIVEN A 15% DISCOUNT FOR THE MEAL.

Cons:

WE DID NOT HAVE ANY NEGATIVE EXPERIENCES WITH OUR STAY

2026-05-08 via Nuitee
T
Thusi solo_traveller lk
2
2026-05-07 via Nuitee
S
Stephen family_with_children au
3
2026-05-06 via Nuitee
E
Eshan couple au
9
Comfortable property with excellent service
Pros:

Very hospital and professional staff from the entrance to the front desk to the restaurants

2026-05-03 via Nuitee
F
Francesca solo_traveller sc
7
Pros:

The location was perfect and very convenient. The hotel itself is well maintained, with clean and spacious rooms. The food was also delicious, and the concierge team was especially friendly and helpful.

Cons:

The service could be improved. While most staff were friendly, we had a couple of uncomfortable experiences that affected our stay. At breakfast, we ordered three cappuccinos but only received two. We followed up multiple times with different staff, including one who assured us he would personally bring them, but they never arrived. This made us feel overlooked rather than it being a one-off issue.

Additionally, at the Japanese restaurant, staff were hovering around our table and openly bickering among themselves, which created an unpleasant atmosphere.

Given the standard we expected for the price paid, these service gaps were disappointing.

2026-05-02 via Nuitee
S
Sumindaka solo_traveller lk
8
2026-05-01 via Nuitee
P
Peter couple au
10
Highly recommended staying here
Pros:

Great location
Close walk to One Face mall
Food and service exceptional

Cons:

NA

2026-05-01 via Nuitee
S
suganthan couple gb
10
2026-04-30 via Nuitee
H
Heshan couple de
10
2026-04-29 via Nuitee
A
Azhar family_with_children gb
10
Azhar hussain
2026-04-27 via Nuitee
J
jasdeep solo_traveller sg
8
2026-04-26 via Nuitee
E
Egle solo_traveller gb
10
Pros:

We loved everything, so we came back there again

Cons:

No decaff coffee in a buffet.

2026-04-25 via Nuitee