Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (6798 reviews)
50 Exeter Street , Plymouth , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 6798 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
C
Chungphat • family_with_children • kh
9
Pros:

Room

Cons:

None

2026-03-07 • via Nuitee
L
loraine • solo_traveller • gb
7
Pleasant staff. Clean. Nice breakfast
Pros:

Nice room clean

Cons:

Some lamps and sockets werent working and no details how to control air on

2026-03-07 • via Nuitee
S
Solanki • couple • gb
9
Had a lovely stay and staff were friendly and helpful
Pros:

The hotel was a great location, up to date and clean

2026-03-07 • via Nuitee
N
Nicola • family_with_children • gb
6
Pros:

Good location

Cons:

Very hard pillows.

2026-03-07 • via Nuitee
T
THEOBALD • couple • gb
8
Pros:

Food ok

Cons:

Restaurant needing to be cleaned chairs

2026-03-06 • via Nuitee
K
Kevin • family_with_children • gb
5
2026-03-06 • via Nuitee
G
Gina • solo_traveller • gb
10
Great value, comfortable, and convenient
Pros:

Clean and comfortable. Staff were really friendly and helpful

2026-03-06 • via Nuitee
G
Geoffrey • extended_group • gb
10
Pros:

Everything

Cons:

Nothing

2026-03-06 • via Nuitee
K
Keith • solo_traveller • gb
10
Great experience, nothing too much trouble
Pros:

Excellent, clean and staff friendly and helpful

2026-03-06 • via Nuitee
P
Pat • solo_traveller • gb
9
2026-03-05 • via Nuitee
K
Kerry • solo_traveller • gb
10
Very nice, upgraded to a lovely room. Very helpful staff and a good nights sleep
Pros:

Close to city centre and transport for work.

Cons:

I liked it there

2026-03-05 • via Nuitee
O
Olivia • couple • gb
8
A great visit, highly recommend
Pros:

I had a great stay at the Leonardo Hotel (Plymouth) - the staff were friendly, the room clean, tidy and very comfortable. It was fantastic value for the night and I would absolutely book again!

Cons:

There wasn’t much not to like - as is typical in most hotels, I found the walls to be very thin but this is to be expected.

2026-03-05 • via Nuitee
S
Shannon • extended_group • je
8
2026-03-05 • via Nuitee
P
Page • couple • gb
7
Pros:

Pleasant and helpful staff, good overall position for the city centre and tourist attractions.

Cons:

Worried about leaving the vehicle, in the suggested carpark next to the hotel, due to homeless camp in one corner.

2026-03-05 • via Nuitee
M
Matt • couple • gb
10
2026-03-05 • via Nuitee
S
Sorin • solo_traveller • gb
10
Pros:

Great

2026-03-05 • via Nuitee
A
Anthony • family_with_children • be
8
2026-03-05 • via Nuitee
L
Lukasz • couple • pl
10
2026-03-04 • via Nuitee
S
stacey • solo_traveller • gb
8
2026-03-04 • via Nuitee
E
Eddie • family_with_children • gb
3
2026-03-04 • via Nuitee