Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (6685 reviews)
50 Exeter Street , Plymouth , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 6685 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
M
Michael • family_with_children • gb
9
Pros:

Good location, friendly staff and good value.

Cons:

Not the best car park, but OK..

2026-02-14 • via Nuitee
R
Russell • couple • gb
8
2026-02-14 • via Nuitee
A
Alec • solo_traveller • gb
8
Met expectations overall. The on site car park is somewhat problematic but is not run by the hotel.
Pros:

Room was comfy, clean and well appointed.
Breakfast was satisfactory, decent selection.

Cons:

Hot food could've been served a little earlier.
The restaurant wasn't open for dinner, just the small bar area, food still available.
Advertised onsite car parking is admittedly run by a 3rd party, but it is filthy and questionably secure.

2026-02-14 • via Nuitee
P
Pauline • couple • gb
5
I would stay out of necessity not for comfort and luxury
Pros:

Its location in the centre of the city

Cons:

The room was cold , in turn the bedding had little bedding which added to the discomfort

2026-02-14 • via Nuitee
H
Hatch • couple • gb
10
A very nice hotel, positioned perfectly to enjoy the city
Pros:

Perfectly positioned in the centre of this lovely city

2026-02-14 • via Nuitee
J
Jordan • extended_group • gb
8
2026-02-14 • via Nuitee
L
Lesley • solo_traveller • gb
10
2026-02-13 • via Nuitee
S
Smith • family_with_children • gb
10
2026-02-13 • via Nuitee
S
Shaun • couple • gb
8
Ideal to visit galleries and marina. Perfect base to explore Plymouth
Pros:

Proximity

Cons:

State of parking garage

2026-02-13 • via Nuitee
K
Kevin • family_with_children • gb
7
2026-02-12 • via Nuitee
D
Denise • family_with_children • gb
8
2026-02-12 • via Nuitee
J
julie • extended_group • gb
8
2026-02-12 • via Nuitee
P
PHILLIP • family_with_children • gb
9
Leonardo Hotel Plymouth
Pros:

The hotel was well situated and very clean

Cons:

The thermostat in the room was locked to a very warm temperature and it couldn't be changed

2026-02-12 • via Nuitee
G
Georgina • couple • gb
8
2026-02-12 • via Nuitee
D
Dinnall • family_with_children • gb
9
2026-02-12 • via Nuitee
M
Mark • family_with_children • gb
9
Pros:

Great reception and bar staff.
Great location.

Cons:

Barista style coffee not available late- machine shut down.
Don’t take cash.

2026-02-12 • via Nuitee
A
AA2022 • family_with_children • gb
10
2026-02-12 • via Nuitee
S
Sadie James • family_with_children • gb
10
2026-02-12 • via Nuitee
J
Jan • couple • gb
8
2026-02-12 • via Nuitee
G
GLENNIS • solo_traveller • gb
10
Couldn't have wished for anything more!
Pros:

Perfect!

2026-02-11 • via Nuitee