Leonardo Hotel Plymouth

Hotels
•
Leonardo Hotels
8.4 (7045 reviews)
50 Exeter Street , Plymouth , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 7045 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
M
Monk • family_with_children • gb
10
2026-04-05 • via Nuitee
W
Watts • family_with_children • gb
10
2026-04-04 • via Nuitee
O
Owen • family_with_children • gb
7
Pros:

Good size rooms

Cons:

No waters or anything In room and the lofts kept getting stuck in higher floors

2026-04-04 • via Nuitee
S
sally • family_with_children • gb
5
It was okay, not worth money, sister hotel in Brighton much much better
Pros:

It looked fresh inside

Cons:

Looked run down outside, the car park recommended to use had variety of human excrement, there were two individuals injecting substances into their feet, the lift didn’t work, and severe pigeon problem. Was not happy about taking baby into this environment with no warning. Discount to park there also not clear.
The maids walked into the room after being told no catching wife in vulnerable situation.
Could not connect to tv so ended up going to sleep hours early
Had to ask for travel cot 4 times. Twice prior to arrival and just told depended on availability… I requested it upon booking and not something that can really go without. Had to chase for it twice and unable to put very tired baby to sleep until arrived.

2026-04-04 • via Nuitee
D
Darren • extended_group • gb
10
2026-04-04 • via Nuitee
A
Andy • family_with_children • gb
10
Pros:

Friendly staff helpful great location and parking £10 a day

Cons:

Nothing

2026-04-04 • via Nuitee
M
Mehraz • family_with_children • gb
9
2026-04-04 • via Nuitee
F
firefly06 • Family
6
It's OK
Pros:

Booked for a night to visit Plymouth University. Perfect location for the uni, shops, eateries and close to the harbour. Car park next door was pretty grim but for £10 for 24 hour's it was convenient.
Check in was quick. Hotel appeared clean as was the room. Was a nice option to have a second full size bed rather than a sofa bed. Beds comfy. Good selection of tea and coffee, TV with plenty of channels and free Wi-Fi. Temperature control in room. Iron and ironing board also in room.
Down side was the pedal bin in bathroom didn't work and there was no storage for toiletries and the toilet made a loud noise upon flushing.
Breakfast was tasty. Good selection of hot and cold items. Eat and drink as much as you wish. Seating area was clean and comfy.
Check out was quick.
I'd recommend for the location and for a quick business stay it's perfectly adequate. Not somewhere to choose for a holiday though. It lacks character and warmth.

2026-04-03 • via Tripadvisor
K
Kim • couple • gb
7
2026-04-03 • via Nuitee
P
Paul • solo_traveller • gb
10
Good spacious room, easy location.
Pros:

No problems, enjoyed the stay - got a nice room with window overlooking Plymouth. Breakfast was decent with interactive and helpful service and a very friendly staffer always willing to help.

2026-04-03 • via Nuitee
R
Rebecca • family_with_children • gb
10
2026-04-02 • via Nuitee
M
MORRIS • solo_traveller • gb
7
2026-04-02 • via Nuitee
S
Svitlana • couple • gb
9
Pros:

The apartment was clean and stuff was welcoming.

2026-04-02 • via Nuitee
L
Lauryn • family_with_children • gb
10
Pros:

Everything from start to finish. Everyone was lovely and helpful. It looked gorgeous inside and out. It was clean

2026-04-01 • via Nuitee
S
Sonia • family_with_children • gb
10
2026-04-01 • via Nuitee
M
Mark • family_with_children • gb
6
Stayed one night with two children to go to the theatre, great location for that. Clean and good value for money
Pros:

Good location in city centre. Friendly staff. Good value for money

Cons:

Nothing for a budget hotel it was exactly what I expected

2026-04-01 • via Nuitee
A
Anne • couple • gb
10
Made our short overnight stay even better!
Pros:

Polite friendly staff, nothing was too much trouble…Very clean & comfortable…Central location…Will definitely be back soon!

Cons:

The underground Car Park was scary, rather forbidding in fact…

2026-04-01 • via Nuitee
H
Hollinshead • family_with_children • gb
10
2026-04-01 • via Nuitee
T
TIM • solo_traveller • gb
9
Perfect stay
Pros:

Spacious, airy and clean.
Nice atmosphere.
Spacious dining area, great location.

Cons:

No problems, no whinges

2026-03-31 • via Nuitee
T
Taylor • family_with_children • gb
8
Pros:

Friendly attentive staff

2026-03-31 • via Nuitee