Leonardo Hotel Plymouth

Hotels
Leonardo Hotels
8.4 (7459 reviews)
50 Exeter Street , Plymouth , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Limited food options
Service complaints

Categories

Cleanliness
7.23
There were complaints about cleanliness, including drug-related items found in the toilets and unclean conditions.
Service
9.2
Most reviews highlighted friendly staff and good service, although there were some negative experiences reported.
Location
9.24
Multiple reviews praised the location, noting its convenience to the city center and attractions.
Room Quality
8.69
Room quality was generally described as good, with comfortable bedding and amenities.
Amenities
8.22
Amenities were sufficient but there were comments about limited food options.
Value for Money
8.68
Guests felt the hotel offered good value for the price in various reviews.
Food and Beverage
7.23
Comments indicated limited food options, which affected satisfaction.
Overall Experience
8.7
Overall experience was positive for many guests, despite some serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:45

Property Description

Convenient Location and Exploration
Located in the vibrant City Centre, our hotel offers easy access to the stunning coastlines of Devon and Cornwall, as well as popular attractions like the historic Barbican and Drake Circus Shopping Centre.

Delightful Dining and Services
Enjoy complimentary high-speed internet, a bar and restaurant with a tempting menu, and an online check-in/out service for convenience. Our 24-hour reception, luggage storage, and Dream beds ensure a seamless stay.

Accessible and Traveler-Friendly
Just a 5-minute walk from the nearest train station, our hotel provides effortless accessibility for all travelers. Book now for a memorable stay in the heart of the city.

Important information:

Only card payments are accepted until further notice.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 7459 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
Сверчкова solo_traveller ua
10
Great location, beautiful and comfortable hotel.
Pros:

Got upgraded to a better room free of charge.

Cons:

Someone’s hair in a shower and shower head isn’t comfortable to use.

2026-06-19 via Nuitee
R
richard solo_traveller gb
9
2026-06-19 via Nuitee
T
Thomas extended_group ch
8
2026-06-19 via Nuitee
L
Lynda extended_group gb
9
Hi The, lovely day went to meet my granddaughter in the university for an open day went to family and friends
Pros:

Lovely Hotel right in the centre of Plymouth lovely staff Bit nosy mind was on the front of the hotel but very clean up to a good standard

Cons:

Only downside,it was it was a bit noisy because we were staying on the main road but very good apart from that

2026-06-19 via Nuitee
M
mohammad couple kw
10
2026-06-19 via Nuitee
P
Paul solo_traveller au
9
Pros:

Staff and cleanliness

Cons:

Parking

2026-06-19 via Nuitee
C
Colin solo_traveller gb
8
2026-06-18 via Nuitee
N
Nancy couple gb
8
2026-06-17 via Nuitee
P
Paul couple gb
10
2026-06-17 via Nuitee
C
Chris solo_traveller gb
9
2026-06-17 via Nuitee
N
Nela couple gb
10
2026-06-16 via Nuitee
K
Kat solo_traveller gb
9
Great hotel
Pros:

Location, value for money, clean.

Cons:

Phone did not work in room

2026-06-16 via Nuitee
M
Michelle solo_traveller gb
7
Leonardo Plymouth
Pros:

Central location. Friendly staff.

Cons:

Room could do with an update. Pleasant enough though.

2026-06-15 via Nuitee
R
Rachael solo_traveller gb
8
2026-06-15 via Nuitee
I
Ian solo_traveller gb
9
2026-06-15 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Decent affordable hotel in a convenient location in central Plymouth. Staff were very friendly and gave me a free upgrade which was greatly appreciated. The room was very comfortable, clean and had all amenities you'd expect.

2026-06-14 via Nuitee
E
Emma couple gb
7
Nice stay but a couple disappointments!
Pros:

I stayed here a few weeks ago with my daughter so me and my partner came back and it’s great location it’s very clean staff are friendly.

Cons:

Two things annoyed me which is we wanted to have tea in the evening so went to sit in the restaurant and got turned away as it’s only groups we had to then sit in the bar and we were surrendered by very noisy big group of lads watching the football which completely ruined our meal together. Not sure why only groups can eat in the restaurant I really think that’s wrong and shouldn’t be a thing!! Also went to book breakfast and the breakfast had gone up by £3 each from our last visit a month ago which is a shame as it’s a lovely breakfast but I’m not paying an extra £6 sadly! These things really put me off coming again which is a shame as it’s a great little hotel.

2026-06-14 via Nuitee
M
Martin solo_traveller gb
10
Dad and daughter stay
Pros:

The staff were so nice I was with my 8 year old daughter and they were so nice to her it was very refreshing, as most places don't even bother to speak to the kids ...
Also we left my daughters fire stick in the tv in the room and when I went back they had it for me within minutes which was a massive thing for my autistic daughter that was so stressed we had left it ... the room was so comfortable with lots of teas and coffee to choose from,, I have stayed there before and will most definitely be staying there again,,

Cons:

The only thing I would say is the fact there wasn't a gym for me to go to, apart from that it was brilliant

2026-06-14 via Nuitee
B
Bertyt solo_traveller at
9
Pros:

Schöne Zimmer mit bequemen Betten

2026-06-14 via Nuitee
C
chris solo_traveller au
8
My visit was a quick 20 hrs returning to my place of birth, my opinion of Plymouth is not reflective of your hotel which
Pros:

Clean
Easy flow

Cons:

Location

2026-06-13 via Nuitee