Eurostars Palacio Buenavista

Hotels
•
Eurostars Hotels
9 (2100 reviews)
Los Concilios de Toledo, 1 , Toledo , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location and room quality
Excellent cleanliness and amenities
Cons:
Limited dinner menu options
Occasional slow service

Categories

Cleanliness
9.39
Multiple reviews mention cleanliness positively, indicating high standards.
Service
8.86
Positive comments about staff, though some noted slow service during meals.
Location
8.4
Some reviews mentioned the location is a bit far from the center.
Room Quality
9.35
Rooms described as large, comfortable, and well-maintained.
Amenities
9.38
Praise for spa facilities and overall hotel amenities.
Value for Money
8.84
Generally positive but some insights on location affecting value.
Food and Beverage
8.39
Dinner menu noted as limited despite a good breakfast experience.
Overall Experience
9.36
Overall a positive experience with a strong likelihood of repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:35

Property Description

Historic Elegance: Eurostarts Palacio Buenavista seamlessly blends modern comfort with the charm of a 16th century palace, offering a unique stay in Buenavista.

Luxurious Amenities: Indulge in the fully-equipped rooms, pamper yourself at the outstanding Spa, and soak up the sun by the open-air swimming pool. Additionally, make use of the 14 modern function rooms and savor traditional Spanish cuisine at the restaurant.

Local Experiences: Explore the elegant gardens, sample regional flavors at nearby vineyards, and don't forget to visit the UNESCO World Heritage site of Toledo for a truly memorable experience.

Book now and immerse yourself in the historic beauty and modern luxury of Eurostarts Palacio Buenavista.

Important information:

Please note that the swimming pool is open only during the summer.

Please note that access to the Spa is only allowed for guests older than 16 years.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the spa opening hours :
From 10:00 to 22:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2100 reviews
Cleanliness: 9.39
Service: 8.86
Location: 8.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jaime • family_with_children • es
7
Gran hotel con mejoras sencillas.
Pros:

Habitaciones amplias. Buen parking con zona de carga para eléctricos

Cons:

Bufete. Personal no muy atento a cuestiones básicas.

2026-04-03 • via Nuitee
F
Fernando • family_with_children • es
3
Pros:

Nada

Cons:

Habitación 131 y 132 le entraba el olor de la cocina del restaurante. Nos dijeron que subirían a poner ambientador pero les dijimos que eso no era una solución ya que volveria a oler. Pedimos cambio de una habitación y al día siguiente nos damos cuenta de que hay una gotera en el baño. Ya no dijimos nada más por que solo pasamos dos noches.
Es un hotel viejo que toca reformar. No se merece tener 5 estrellas.

2026-04-03 • via Nuitee
M
María • extended_group • es
9
2026-03-31 • via Nuitee
A
André • family_with_children • fr
10
Pros:

Tout y compris le restaurant le soir, le petit-déjeuner le matin et le parking !

Cons:

Rien !!!

2026-03-31 • via Nuitee
P
Pilar • family_with_children • es
9
2026-03-30 • via Nuitee
P
Peter • family_with_children • ch
10
2026-03-30 • via Nuitee
C
Cristina • family_with_children • de
10
2026-03-30 • via Nuitee
T
Teodoro • extended_group • ni
9
Excellent stay
Pros:

Clean, fresh, elegant property. Excellent staff

Cons:

Nothing

2026-03-30 • via Nuitee
J
jose • couple • es
10
Excelente
Pros:

Tamaño de la habitación y baño

Cons:

Nada

2026-03-29 • via Nuitee
A
Alejandro • family_with_children • es
8
2026-03-29 • via Nuitee
B
Begoña • family_with_children • es
8
Pros:

Habitaciones super amplias.

Cons:

Faltaban Producto de tocador, como discos desmaqullantes.... Supongo que atenderían, según la demanda... Pero el caso es que tampoco había un cepillo esponja de limpiar zapatos. Puede que no sea importante, pero si es útil en un momento determinado.

2026-03-29 • via Nuitee
S
Sandra • couple • nl
7
Prima voor een nachtje, prachtige stad!
Pros:

Groot, schoon maar wat verouderd

Cons:

De prachtige eetzaal is wat sleets en het ruikt erg muf in het hotel. We zijn niet gaan ontbijten om deze reden

2026-03-27 • via Nuitee
M
moudh • family_with_children • kw
10
Pros:

10/10 روعه

2026-03-26 • via Nuitee
P
pallares • couple • es
10
un 10
Pros:

si he ido ya varias veces y repetiría sin dudarlo

2026-03-26 • via Nuitee
E
Eva • family_with_children • es
10
Cons:

Pagar el spa

2026-03-24 • via Nuitee
S
Samuel • couple • es
9
2026-03-22 • via Nuitee
G
GRAGERA DIAZ • couple • es
8
2026-03-22 • via Nuitee
B
blanca • couple • es
8
2026-03-21 • via Nuitee
G
gustavo • family_with_children • uy
9
Pros:

Muy bien

Cons:

Le falta un poco de diseño. Los platos del restaurantes limitados

2026-03-20 • via Nuitee
P
Pilar • couple • es
10
2026-03-16 • via Nuitee