Eurostars Palacio Buenavista

Hotels
•
Eurostars Hotels
9 (2327 reviews)
Los Concilios de Toledo, 1 , Toledo , ES
+34 925 28 98 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location and room quality
Excellent cleanliness and amenities
Cons:
Limited dinner menu options
Occasional slow service

Categories

Cleanliness
9.39
Multiple reviews mention cleanliness positively, indicating high standards.
Service
8.86
Positive comments about staff, though some noted slow service during meals.
Location
8.4
Some reviews mentioned the location is a bit far from the center.
Room Quality
9.35
Rooms described as large, comfortable, and well-maintained.
Amenities
9.38
Praise for spa facilities and overall hotel amenities.
Value for Money
8.84
Generally positive but some insights on location affecting value.
Food and Beverage
8.39
Dinner menu noted as limited despite a good breakfast experience.
Overall Experience
9.36
Overall a positive experience with a strong likelihood of repeat visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:35

Property Description

Historic Elegance: Eurostarts Palacio Buenavista seamlessly blends modern comfort with the charm of a 16th century palace, offering a unique stay in Buenavista.

Luxurious Amenities: Indulge in the fully-equipped rooms, pamper yourself at the outstanding Spa, and soak up the sun by the open-air swimming pool. Additionally, make use of the 14 modern function rooms and savor traditional Spanish cuisine at the restaurant.

Local Experiences: Explore the elegant gardens, sample regional flavors at nearby vineyards, and don't forget to visit the UNESCO World Heritage site of Toledo for a truly memorable experience.

Book now and immerse yourself in the historic beauty and modern luxury of Eurostarts Palacio Buenavista.

Important information:

*Electric cars:
To optimise the service, the charging points for electric vehicles are temporarily out of service.*

Please note that the swimming pool is open only during the summer.

Please note that access to the Spa is only allowed for guests older than 16 years.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the spa opening hours :
From 10:00 to 22:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 2327 reviews
Cleanliness: 9.39
Service: 8.86
Location: 8.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
S
Samuel • couple • br
10
Luxo e conforto!
2026-10-31 • via Nuitee
A
Anne • couple • no
10
2026-10-31 • via Nuitee
W
Widad • solo_traveller • sa
7
Very nice reception staff
Pros:

Suite was very comfortable with a nice terrace

Cons:

No turn down service, poor replacement of coffee capsules and water. Not 5* quality service

2026-10-30 • via Nuitee
J
José Rafael • couple • es
10
2026-10-29 • via Nuitee
C
Carolina Dos Ramos Dória • family_with_children • pt
9
2026-10-28 • via Nuitee
R
Rebeca • couple • es
9
2026-10-27 • via Nuitee
M
MANUEL • couple • es
7
Ni palacio, ni buena vista... quizás algún día tuvo cinco estrellas.
Pros:

El desayuno está bien, es lo único que se salva de la experiencia en el Euroestar Palacio Buenavista, en ningún momento tienes la sensación de estar en un hotel de cinco estrellas, esa categoría debió perderla hace tiempo, si algún día la tuvo.

Cons:

En general, el Hotel Euroestar Palacio Buenavista no tiene la categoría de un hotel de cinco estrellas, nuestra habitación era grande, pero antigua, obsoleta e incómoda; de una habitación de dos camas habían hecho una cama extra grande, sin nosotros haberla pedido, quedando el cabecero para la única masita de noche y, al otro lado, nada. En la recepción no había personal para ayudarte, y las recepcionistas tampoco fueron la alegría de la casa.

2026-10-27 • via Nuitee
J
Jorge André • family_with_children • pt
10
2026-10-27 • via Nuitee
N
Nataliy • family_with_children • ru
9
Pros:

Сам отель достаточно хороший. Очень красивый. Удобно на такси добраться до Толедо. Наш номер был очень просторным. Красивые виды и территория около отеля. Удобная парковка.

Cons:

Мы просили одну кравать на двоих, а нам достался номер с двумя отдельными кроватями. Еще я не люблю номера, где есть дверь в соседний номер. Мне это некомфортно. В остальном отель очень достойный.

2026-10-25 • via Nuitee
G
Georges • solo_traveller • be
10
Pros:

L'ambiance de cet hôtel est relaxant et fleuri, la classe.

Cons:

Rien à dire.

2026-10-25 • via Nuitee
K
Karin • couple • ch
6
Pros:

La grandeur de la chambre
La literie
Le petit déjeuner

Cons:

La situation (en dehors de la ville mais pas comme on pourrait imaginer en voyant les photos dans un joli endroit…la route est proche, une chaîne de restauration rapide, un supermarché et une station d’essence à côté…)
Le parking payant alors qu’il appartient à l’hôtel et qu’il est quasiment vide
Le mobilier et la décoration qui méritent d’être remis au goût du jour de toute urgence
La première chambre qu’on nous a attribuée avait la moquette tachée ( sérieusement dans un 5 étoiles ???)
serviettes en papier au petit déjeuner et pas de tasses à café ( pas grave en soi mais ça ne colle pas avec le nombre d’étoiles)

Bref je ne dirais pas que c’est un bon rapport qualité prix

2026-10-24 • via Nuitee
C
Carmen • family_with_children • es
6
Pros:

la amabilidad del personal

Cons:

A pesar de tener una ubicación complicada el room service y bares cierran a las 10,30 de la noche.Pueden subir coctelería a la habitación pero ni un sándwich , no es lógico en un 5 estrellas con su tipo de ubicación.
Las instalaciones en habitaciones son 4 estrellas superior.

2026-10-22 • via Nuitee
C
CELSO • couple • br
10
2026-10-22 • via Nuitee
J
Jacqueline • solo_traveller • ch
10
I would recommend this hotel to everybody.
Pros:

I got a beautiful and big room, and realy comfortable huge bathroom and a very comfortable bed. The room was very elegant and proper, very welcoming, very nice and very clean. I liked the pool earea and the gym facicilities, as well the very nice view and the hotels sourroundings.

Cons:

I have nothing to complain, contrary. Unfortunately my stay was too short 😉.

2026-10-22 • via Nuitee
E
emad • solo_traveller • sa
8
2026-10-20 • via Nuitee
A
Audrey • family_with_children • pt
9
Magnifique
Pros:

Tres comfortable.
Tres agréable cadre, magnifique.
La nourriture du room service délicieuse.
Le lit très confortable et la literie très agréable.
J’ai pu me déconnecter et en prendre plein les yeux.

Cons:

Il manque une petite veilleuse aux toilettes pour la nuit. Mais ce n’est qu’une suggestion rien de négatif :))

2026-10-20 • via Nuitee
N
natanael • family_with_children • uy
10
2026-10-19 • via Nuitee
E
esteban • couple • ar
10
2026-10-17 • via Nuitee
A
Akira • extended_group • jp
10
perfect operation very comfortable stay, Thank you for all
Pros:

every staff were so kind and full of hospitality, meals are very tasteful, also breakfast was good, too. Banquest room we use for our conferance, our requirements were perfectly arranged without any troubles. I wish to make stay again as there will be international conference in June 2028 with my group.

Cons:

nothing special at all

2026-10-14 • via Nuitee
J
JUAN • solo_traveller • es
10
2026-10-14 • via Nuitee