Hotel du Vin Exeter

Hotels
Frasers Hospitality
8.2 (2443 reviews)
Magdalen Street , Exeter , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Stylish room
Friendly staff
Comfortable atmosphere
Cons:
Housekeeping issues
Parking must be booked
Breakfast value concerns

Categories

Cleanliness
8.05
Generally clean rooms but had a few housekeeping issues noted.
Service
8.55
Staff were friendly and attentive, providing excellent service despite being overwhelmed.
Location
8.55
Good central location made exploring convenient.
Room Quality
8.05
Rooms were stylish and comfortable but experienced issues with heating and lighting.
Amenities
8.55
Facilities were praised, although parking needed prior reservation.
Value for Money
7.55
Breakfast pricing was considered steep, affecting value perception.
Food and Beverage
8.05
Dinner was delicious but breakfast value was questioned.
Overall Experience
8.25
Enjoyable stay despite minor hiccups; overall positive feedback on the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:35

Property Description

Luxurious Amenities
Hotel du Vin Exeter offers en-suite bathrooms with luxury toiletries, a monsoon shower, and flat-screen TVs in all rooms. The spa provides a variety of treatments and a library with over 750 books.

Outdoor Pool and Dining Experience
Guests can enjoy the outdoor pool year-round and dine in the restaurant with a theatre-style kitchen serving British and traditional dishes. The bar specializes in cocktails, and the lounge overlooks walled gardens.

Convenient Location
Located in the heart of Exeter, the hotel is a short walk from the Central Rail Station and a quick drive from Exmouth. Book now for a luxurious stay with top-notch amenities and a central location.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges directly with the hotel.

Our car park is for residents only. Spaces are limited and must be pre-booked by calling the hotel directly.
The spaces will be reserved on a first come first served basis and will be £20 per night for overnight car parking. The space will be reserved from 14:00 on the day of arrival and until 12:00 on the day on departure.

Alternatively, Magdalen Street Car Park (EX2 4HZ) is a 2 minute walk from the hotel and charges daily from 8am and 10pm, starting from 2 hours for £4.50 to £18 for a full day. (free from 10pm each evening). This car park can be paid using the ringo app.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

We offer guests use of our outdoor heated pool area and small indoor hydra jet pool. Children under the age of 16 must be accompanied by a supervising adult at all times. The pool is heated to 27 degrees and while we make every effort to maintain this temperature, we cannot guarantee that this is consistent, due to the fact the pool remains uncovered during its opening hours.

Starting 6th January 2025 our hotels will be cashless, please use cards or digital payments for transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 2443 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
J
James solo_traveller gb
8
2026-04-17 via Nuitee
J
James solo_traveller gb
8
2026-04-17 via Nuitee
M
Maria couple gb
7
Pros:

Architecture.
The bed.

Cons:

The shower gel was empty

2026-04-16 via Nuitee
M
Mike solo_traveller gb
8
2026-04-15 via Nuitee
I
Imogen couple gb
8
Lovely
Pros:

Lovely decors
Historical building
Clean
Smelt lovely
Great location

Cons:

Hotel parking limited and expensive (better to park at car park across the road)

2026-04-14 via Nuitee
P
PAUL couple gb
8
2026-04-14 via Nuitee
E
Eleanor couple gb
3
2026-04-13 via Nuitee
J
James couple gb
5
2026-04-13 via Nuitee
C
Clare couple gb
10
2026-04-13 via Nuitee
A
Annabelle extended_group gb
2
Sort the air con out in the rooms!
Pros:

Beautiful building, good location

Cons:

We didn’t have a great stay at this hotel, unfortunately. The experience was completely ruined by the air conditioning. The room was extremely hot overnight—it felt like sleeping in a sauna. The aircon wasn’t working at all, and we were waking up every hour because of the heat. I even have a video showing the issue.

In the morning, I spoke to my brother who was staying in a room opposite (we were both on the first floor), and he had the same experience—he was awake until 3am because his air conditioning also wasn’t working.

When we raised this with the front desk in the morning, the staff member was helpful and polite, but explained that this was a known issue and couldn’t be fixed locally. We were moved to another room, but frustratingly, my brother couldn’t be moved and was only given a fan.

What’s most disappointing is that this was a known problem. If the hotel had informed us in advance or provided fans from the start, it would have made a big difference to our night.

We were staying here ahead of a wedding the next day, and the lack of sleep left us absolutely exhausted, which really impacted our experience.

Overall, a very frustrating stay. And not a manager on site to apologise!

2026-04-12 via Nuitee
S
Sheridan couple gb
9
Perfect base to explore historic Exeter
Pros:

The hotel is in a great location, which was perfect for exploring Exeter town centre & a spot of shopping? Then heading over to the quayside for drinks in the evening. I loved the mix of the historic building with contemporary decor. Had a dip in the pool which was great, it was warm despite the weather being chilly, such a treat in the UK to swim outdoors. The amaretto sour night cap was also a highlight.

Cons:

Nothing all good.

2026-04-12 via Nuitee
P
Polly couple gb
9
A great hotel in a central location. Worth seeking out a larger room.
Pros:

Great central location. Friendly responsive staff. Quick to act and change / upgrade my room when there was am issue with noise.
Breakfast was delicious.

Cons:

Initial room was a cosy double and didn’t quite feel like the normal hotel du vin vibe - and not great value but the second room was wonderful and very much recommended.

2026-04-12 via Nuitee
J
James solo_traveller gb
8
Great stay for 2 nights on a business trip. Helpful staff, great rooms.
Pros:

Vist went well - you do need to call the hotel in advance to reserve your parking space. Submitting it on your booking form is not sufficient. Very helpful front of house team sorted things out for me. Junior suite was great as was the food and bar staff and the room itself. Definitely would stay again

Cons:

Shower was great but you do need to be fast or it does have a tendency to overflow. Book parking in advance! Room was very hot after long day of sunshine but team sorted with fans and opening windows before arrival. Overall great, its just an old building.

2026-04-11 via Nuitee
J
Jennie family_with_children ke
8
2026-04-11 via Nuitee
A
Ana couple es
9
2026-04-10 via Nuitee
A
Amy couple gb
10
2026-04-10 via Nuitee
A
Ana couple es
9
2026-04-10 via Nuitee
M
Mike_Ringwood couple pt
9
A great place to stay when visiting Exeter
Pros:

Good sized, clean room. Friendly reception staff. Breakfast very good - but additional cost. Location good for accessing Exeter.

2026-04-09 via Nuitee
T
Timlewis1908 couple gb
10
Perfect Gem
Pros:

Hotel was amazing , even tho near a main road no sound could be heard in the room, bar and food were to notch and customer service from all involved was exceptional

Cons:

n/a

2026-04-08 via Nuitee
K
Karen couple gb
7
Lovely stay with great staff and loved the pool and spa
Pros:

Property was lovely

Cons:

Our bathroom was a disabled bathroom

2026-04-08 via Nuitee