Hotel du Vin Exeter

Hotels
•
Frasers Hospitality
8.2 (2388 reviews)
Magdalen Street , Exeter , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Stylish room
Friendly staff
Comfortable atmosphere
Cons:
Housekeeping issues
Parking must be booked
Breakfast value concerns

Categories

Cleanliness
8.05
Generally clean rooms but had a few housekeeping issues noted.
Service
8.55
Staff were friendly and attentive, providing excellent service despite being overwhelmed.
Location
8.55
Good central location made exploring convenient.
Room Quality
8.05
Rooms were stylish and comfortable but experienced issues with heating and lighting.
Amenities
8.55
Facilities were praised, although parking needed prior reservation.
Value for Money
7.55
Breakfast pricing was considered steep, affecting value perception.
Food and Beverage
8.05
Dinner was delicious but breakfast value was questioned.
Overall Experience
8.25
Enjoyable stay despite minor hiccups; overall positive feedback on the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:35

Property Description

Luxurious Amenities
Hotel du Vin Exeter offers en-suite bathrooms with luxury toiletries, a monsoon shower, and flat-screen TVs in all rooms. The spa provides a variety of treatments and a library with over 750 books.

Outdoor Pool and Dining Experience
Guests can enjoy the outdoor pool year-round and dine in the restaurant with a theatre-style kitchen serving British and traditional dishes. The bar specializes in cocktails, and the lounge overlooks walled gardens.

Convenient Location
Located in the heart of Exeter, the hotel is a short walk from the Central Rail Station and a quick drive from Exmouth. Book now for a luxurious stay with top-notch amenities and a central location.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges directly with the hotel.

Our car park is for residents only. Spaces are limited and must be pre-booked by calling the hotel directly.
The spaces will be reserved on a first come first served basis and will be £20 per night for overnight car parking. The space will be reserved from 14:00 on the day of arrival and until 12:00 on the day on departure.

Alternatively, Magdalen Street Car Park (EX2 4HZ) is a 2 minute walk from the hotel and charges daily from 8am and 10pm, starting from 2 hours for £4.50 to £18 for a full day. (free from 10pm each evening). This car park can be paid using the ringo app.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

We offer guests use of our outdoor heated pool area and small indoor hydra jet pool. Children under the age of 16 must be accompanied by a supervising adult at all times. The pool is heated to 27 degrees and while we make every effort to maintain this temperature, we cannot guarantee that this is consistent, due to the fact the pool remains uncovered during its opening hours.

Starting 6th January 2025 our hotels will be cashless, please use cards or digital payments for transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 2388 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
V
Victoria • couple • gb
9
Excellent overnighter for a family party.
Pros:

Love this hotel! Perfect mix of old and new, returning to where my husband and I had our first date 23 years ago!

Cons:

For the price we paid, breakfast included would have been wonderful. Sadly I forgot my swimsuit otherwise I’d have used the pool. Asked if I could pop back another time instead given I’m a local but this was very politely declined!

2026-02-28 • via Nuitee
L
Leslie-Smith • solo_traveller • gb
8
Pros:

Very comfortable bed and duvet.
Nice bistro. Excellent choice of breakfast.

2026-02-28 • via Nuitee
E
Elaine • couple • gb
6
2026-02-27 • via Nuitee
J
James • solo_traveller • gb
8
Comfortable
Pros:

Room

Cons:

No carpark

2026-02-26 • via Nuitee
A
Anna • couple • gb
6
2026-02-26 • via Nuitee
C
Chloe • couple • gb
7
Pros:

Staff and the hospitality was incredible

Cons:

Room was small, but aware that comes with an old building

2026-02-25 • via Nuitee
J
John • solo_traveller • gb
10
2026-02-24 • via Nuitee
C
Cross • couple • gb
10
2026-02-24 • via Nuitee
S
Steven • couple • gb
8
Comfortable city break.
Pros:

Breakfast good. Rooms clean and comfortable. Staff very attentive. Location excellent for city centre.

Cons:

Hotel advertises parking, but does not say it charges £20 per day and has limited spaces that really have to be prebooked.

2026-02-24 • via Nuitee
K
Karen • solo_traveller • gb
8
Really enjoyable would return
Pros:

Comfort of room and ckeanliness

Cons:

N/a

2026-02-24 • via Nuitee
A
Amanda • couple • gb
9
A lovely hotel and great service
Pros:

A lovely hotel, with tasteful decor. A lovely area for sitting in at the bar, and a very nice dining area. The staff are very approachable , friendly and helpful.

Cons:

The room size, we were booked into a cozy room, it was a bit on the cool side, although the bathroom was warm!

2026-02-23 • via Nuitee
S
Samuel • solo_traveller • gb
10
Top Stay
Pros:

Outdoor pool - heated too!! Comfy bed and an historical building

Cons:

Nothing

2026-02-22 • via Nuitee
Q
Q2372NGekaterinak • Couples
10
Birthday celebration
Pros:

I recently stayed at Hotel du Vin Exeter and it was such a lovely experience from start to finish. It’s a beautiful place to stay, full of charm and character.

The room was absolutely stunning – stylish, spotless, and very comfortable. The bed was incredibly cosy, ensuring a great night’s sleep. I especially loved the beautiful bath and the powerful shower, which made the stay feel extra luxurious.

The food in the bistro was excellent, as always – consistently high quality and full of flavour.

What truly made the experience exceptional, though, was the staff. A special thank you to Emma, Toby, and Martin for taking such wonderful care of me on my special occasion. Your warmth and attention to detail made it truly memorable.

Thank you all so much!

2026-02-19 • via Tripadvisor
H
heatherjdown • Couples • Bristol, England
10
Wonderful stay. Highly recommend
Pros:

We stayed for an early valentines treat with a spa package.
The staff throughout our stay were extremely polite and nothing was too much trouble.
We had not pre-booked parking but were able to secure a spot at reception (car park is small and we were lucky, I would recommend pre-booking!)
Check in was smooth and our room was lovely. Well equipped.
We then both had a massage booked which we upgraded to a full body massage at the spa reception (at an additional cost). Both Eve and Cerys were very good and we left feeling equally manipulated but rested.
We enjoyed a quick dip in the pool in the rain before getting ready for our included dinner.
After a few drinks in the bar we walked through to the restaurant, we were waited on by Martin who was a lovely chap, very down to earth and attentive. We also saw Martin the next morning at breakfast and he was equally as professional as the night before.
However, our ‘man of the stay’ was Jake. His knowledge, attention to detail and enthusiasm for his work was positively charming. It is so freshening to see someone enjoy what they are doing and he will go far with his positive attitude.
On the whole, all the staff were a credit to the hotel, food was delicious, wine was perfect and very enjoyable stay. Definitely recommend.

2026-02-16 • via Tripadvisor
K
Katarina • couple • je
10
A great experience, warm welcoming staff a good team who seem to work well together making it such a pleasure to stay fr
Pros:

This was a fantastic property, well situated within easy reach of the city , modern decor and facilities but also very comfortable,

the spa facilities are amazing I had a pedicure and my sister a glow facial beautiful temple spa products used very relaxing and felt well looked after and truly pampered

Toby on reception was amazing, before we arrived and extremely welcoming when we arrived, Toby is very accomplished and understood the needs of his clients with great attention to detail and ensured our stay ran smoothly

the bistro service was impeccable especially Lydia W who looked after us so well at breakfast it was a pleasure to see her the 3 mornings of our stay, nothing was too much trouble and she is a lovely person to chat with as well, extremely personable and an asset to the bistro team at Hotel du Vin for sure

I would highly recommend a stay at this property
Excellent service

2026-02-14 • via Nuitee
E
Eleanor • solo_traveller • gb
8
2026-02-14 • via Nuitee
9
937tessf • Couples
10
Great meal experience
Pros:

What a really lovely experience - we had the valentines meal and overnight stay - the dining experience was made really special by the attention of Martin and Jake - what absolute stars who clearly love their job and giving customers a really great experience.

2026-02-13 • via Tripadvisor
K
Katie • family_with_children • gb
9
Will definitely come back in better circumstances
Pros:

An emergency overnight stay due a hospital admission. Arrived late and the staff were so caring and welcoming despite the hour
The bed and bed linen were the most comfy I have had in any hotel

Cons:

Would have been nice to have had a pastry in the lounger area as full breakfast was too much for appetite

2026-02-13 • via Nuitee
6
606mop • Business
6
Could be great, was let down by customer facing experience
Pros:

Positives:

- good location in the city
- room was good size and comfortable
- enjoyed the quality of the food for dinner and breakfast
- great service at dinner
- nice aesthetics - beautiful building and grounds
- nice bar and attentive staff (see below)

Areas of improvement:

- check in process a disaster, the young chap had no idea what he was doing
- waiting to be seated at breakfast took 15 minutes, no acknowledgement
- bat staff much less attentive after 9.30pm, lot of chatter between themselves
- expensive

To be honest, not sure I will stay again. Not worth the premium

2026-02-11 • via Tripadvisor
K
Keron • couple • gb
9
Nice stay in a good location
Pros:

Lovely

Cons:

Car parking situation

2026-02-11 • via Nuitee