Grande Real Villa Itália Hotel & Spa - A Leading Hotel of the World

Hotels
9.4 (2134 reviews)
Rua Frei Nicolau De Oliveira,100 , Cascais , PT
+351 21 096 6000

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxurious experience
Exceptional service

Categories

Cleanliness
9.58
Cleanliness was first class - nothing was missing.
Service
9.55
Staff were very attentive and polite. Service was excellent.
Location
9.49
Perfect location for exploring Cascais and the surrounding areas.
Room Quality
9.44
Room was luxurious and comfortable, with a great view.
Amenities
9.07
The hotel has exceptional amenities including a spa and a warm pool.
Value for Money
9.03
Dinner and drinks were reasonably priced.
Food and Beverage
9.58
Breakfast buffet will carry you thru till dinner, with excellent options.
Overall Experience
9.45
Truly a memorable experience. We will be back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:07

Property Description

Luxurious Thalasso Spa and Gym
Indulge in a rejuvenating experience at our thalasso spa offering a variety of face and body treatments. Stay in shape at our well-equipped gym to keep up with your fitness routine while enjoying stunning views of the Atlantic Ocean.

Exquisite Dining Experience
Treat your taste buds to authentic Italian cuisine at Belvedere Restaurant, or opt for Portuguese and Mediterranean flavors at La Terraza Bar. Our Sunday brunch offers a lavish spread of delectable dishes, perfect for a leisurely meal with loved ones.

Elegant Accommodations and Outdoor Pool
Experience a blend of classical elegance and modern comfort in our palatial rooms, featuring luxurious amenities such as Italian marbles and Venetian mosaics. Unwind by the outdoor sea water pool at Bar Mare, where you can enjoy refreshing cocktails and bites under the sun.

Book your stay at Grande Real Villa Itália Hotel & Spa for a truly unforgettable experience by the Atlantic Ocean.

Important information:

When booking 10 or more rooms, please note the following conditions apply : full upfront prepayment, non-amendable and also nonrefundable in case of cancelation.

Please note that guests must be at least 16 years of age in order to be allowed to access and use all the SPA facilities. All Spa services including the Thalassotherapy circuit require a booking with advance (the Spa team must be contacted to do so). The Thalassotherapy circuit includes use of the treatment pool, turkish bath and sauna and costs 20€ per person, per access. The hotel does not have an indoor swimming pool.

The Spa is open daily, however on festive dates and bank holidays the opening times might be limited or the facilities might even be closed. Please contact the hotel directly for more details.

Please note that late check-out subject to availability and additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.4
Based on 2134 reviews
Cleanliness: 9.58
Service: 9.55
Location: 9.49
Room Quality: 9.44
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.45
A
Anthony • couple • gb
10
Delightful
Pros:

Everything

Cons:

No chairs on balcony

2026-10-14 • via Nuitee
N
Natalie • couple • gb
8
We had a lovely holiday the hotel was comfortable and the staff were all very nice
2026-10-12 • via Nuitee
P
Pius • solo_traveller • ch
2
Pros:

Great location

Cons:

Really bad service quality. A small room with just one small window was communicated as "one of the more beautiful" rooms of the hotel.

A late check-out was only possible until 14:00 out of principle and at breakfast on Sunday we - just like most of the other guests - waited for more than half an hour for our coffees.

When I communicated my dissatisfaction at check-out, I was given a lot of excuses.

We'll certainly will never stay there again.

2026-10-11 • via Nuitee
E
Elad • couple • il
10
Pros:

הצוות היה מקסים בקבלה, בבריכה, בניקיון, במסעדה, בארוחת בוקר, תחושה שהכל מושקע ושכולם שם לשפר את החוויה.
האוכל מצויין, גם בתפריט המסעדה ובארוחת הבוקר בפרט.

Cons:

הכל מושלם

2026-10-10 • via Nuitee
A
ALLISON • extended_group • za
10
2026-10-10 • via Nuitee
J
Jon • couple • gb
10
Very stylish classic gem
Pros:

The hotel is a classic, full of culture. The staff are excellent, friendly and very welcoming. The location is perfect for moving around Cascais and the beaches of the area.

2026-10-09 • via Nuitee
A
Andrew • couple • nz
8
2026-10-09 • via Nuitee
D
DEBORAH • couple • gb
10
We love this hotel so much we will be returning for a third stay next year
Pros:

We sre returning guests, we live the quality of everything from the front of house and bar and restaurant staff through to housekeeping and the facilities are amazing too

Cons:

These nothing to dislike about this property

2026-10-08 • via Nuitee
N
Nacer • solo_traveller • ma
9
2026-09-19 • via Nuitee
S
Salvatore • couple • us
10
2026-09-19 • via Nuitee
S
Suzie • couple • gb
10
Relaxing stay in a fabulous hotel.
Pros:

The location is superb, lovely and quiet but a short walk into the town. The staff were lovely and so helpful. The pool area is superb, really enjoyed relaxing on the comfy loungers and enjoyed the pool bar. Breakfast was really good too.

Cons:

Everything was great.

2026-09-18 • via Nuitee
V
Vasyl • solo_traveller • ua
10
2026-09-18 • via Nuitee
J
Jana • couple • se
10
2026-09-16 • via Nuitee
S
Sabine • couple • ch
4
2026-09-16 • via Nuitee
A
Alexandra • solo_traveller • il
10
2026-09-14 • via Nuitee
A
Alexander • couple • br
9
Luxury stay in the cozy Cascais
Pros:

Luxury hotel with a beautiful sea view. Extremely kind staff. Nice facilities and a salt water swimming pool.

Cons:

Nothing to report

2026-09-13 • via Nuitee
A
Anita • family_with_children • ch
7
Preis-/Leistungsverhältnis leider nicht gegeben
Pros:

Das Hotel verfügt über eine schöne Poolanlage (leider etwas zu wenig Sonnenschirme vorhanden) und hat eine hervorragende Lage.

Besonders positiv hervorheben möchten wir das Abendessen: Das Essen war wirklich ausgezeichnet und für uns eines der Highlights des Aufenthalts. Auch die schöne Terrasse, auf der man am Abend essen und anschliessend Cocktails geniessen kann, hat uns sehr gefallen. Einige Mitarbeiter waren ausgesprochen freundlich und aufmerksam, insbesondere die Herren, die uns abends auf der Terrasse bedient haben.

Cons:

Im Vergleich mit anderen „Leading Hotels of the World“, die wir bereits besucht haben, konnte uns dieses Hotel nicht vollständig überzeugen. Für ein Hotel dieser Kategorie haben uns insbesondere die Liebe zum Detail und ein konstant hoher Servicestandard gefehlt. Dies zeigte sich beispielsweise an verwelkten oder bereits abgestorbenen Blumen, die unserer Meinung nach in einem Hotel dieses Niveaus umgehend ersetzt werden sollten.

Besonders enttäuschend war das Frühstück. Beim Check-in wurde es uns als Highlight angekündigt, unsere Erwartungen konnte es jedoch keineswegs erfüllen. Sowohl die Auswahl als auch die Präsentation des Buffets entsprechen unserer Meinung nach nicht dem Standard, den man in diesem Preissegment erwarten darf.

Auch beim Service gab es deutliche Unterschiede. Teilweise führten mangelnde Englischkenntnisse zu Formulierungen wie „What do you want to drink?“ oder „What do you want?“, was wir für ein Hotel dieser Kategorie als unpassend empfanden.

Sehr enttäuschend war zudem eine Situation beim Frühstück. Als wir gegen 10 Uhr nach einem Tisch draussen fragten, schaute ein Mitarbeiter auf seine Uhr und lachte über unsere Anfrage mit dem Hinweis, dass wir um diese Zeit keinen Aussenplatz mehr erwarten könnten. Er prüfte nicht einmal, ob ein Tisch verfügbar war. Eine freundliche und professionelle Antwort hätten wir in einem Hotel dieses Standards erwartet.

2026-09-12 • via Nuitee
Óscar • family_with_children • es
9
Buena elección
Pros:

Edificio con unos salones preciosos en un entorno privilegiado.Personal muy atento y detallista

2026-09-10 • via Nuitee
C
Christine • couple • au
8
A relaxing few days in beautiful surroundings
Pros:

Staff and location all made for. Great week

Cons:

Sauna was closed throughout our stay and the facilities were in need of a refresh.

2026-09-10 • via Nuitee
W
William • couple • ae
10
2026-09-09 • via Nuitee