Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3898 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
J
Jan-Eric couple se
10
Jättebra
Pros:

Mycket centralt

Cons:

Fanns inget att klaga på

2026-03-27 via Nuitee
D
Daniel family_with_children it
8
2026-03-27 via Nuitee
A
Atanas extended_group bg
10
2026-03-25 via Nuitee
P
Paul family_with_children ro
9
2026-03-25 via Nuitee
S
Sandro extended_group it
10
Ottima vacanza in una bella città
Pros:

Accoglienza e disponobilità dello staff

2026-03-25 via Nuitee
R
romain family_with_children fr
6
Séjour pour le travail
Pros:

Le parking, l espace dans la chambre et le silence dans les couloirs.

Cons:

Les finitions de la chambre, le wc posé trop bas, la petite douchette dans la salle de bain sans ciel de douche, les ascenseur disfonctionnels, l emplacement de la chambre sur la rue trop bruyant alors qu'à la réservation on nous annonce chambre calme côté jardin. Je trouve que beaucoup de chose incorrecte pour un hôtel de 4 étoiles a 170eur la nuit.

2026-03-24 via Nuitee
M
Monen Civera solo_traveller es
8
2026-03-24 via Nuitee
S
Sabine couple fr
9
Bel hôtel, chambres vastes et confortables, mais attention au bruit de fond ambiant qui peut ruiner votre nuit ! Dommage
Pros:

L'emplacement, la qualité des installation, la superficie des chambres, la propreté

Cons:

Le bruit de fond incessant des compresseurs de climatisation, fenêtres fermées !

2026-03-24 via Nuitee
G
Giuseppe couple it
8
2026-03-23 via Nuitee
M
Mary.bells family_with_children it
10
Bellissimo soggiorno
Pros:

L'hotel è molto bello ed il personale è gentile e disponibile.
È ben collegato al centro tramite autobus.
In poco tempo a piedi si può arrivare all'oceanografico
Di fronte c'è un centro commerciale con negozi e posti dove mangiare.
È fornito di una spa che, per ragioni di tempo, non siamo riusciti a visitare.
La nostra stanza era spaziosa, con un comodo bagno con doccia grande
Siamo molto soddisfatti

Cons:

Nulla

2026-03-23 via Nuitee
E
eked1 family_with_children hu
10
2026-03-23 via Nuitee
R
Ramon couple de
8
2026-03-23 via Nuitee
P
pilar solo_traveller es
10
2026-03-22 via Nuitee
E
Eve couple fr
8
2026-03-22 via Nuitee
O
Olga couple it
9
Un bel soggiorno
Pros:

Le camere e la colazione

Cons:

Purtroppo durante il soggiorno spesso dei 3 ascensori ne funzionava solo 1 quindi è per un albergo con così tante camera non è il massimo

2026-03-22 via Nuitee
B
Beate family_with_children no
1
2026-03-22 via Nuitee
P
Pavlo couple ua
10
2026-03-22 via Nuitee
C
Clara family_with_children es
8
Pros:

Ubicación

Cons:

Ascensor

2026-03-22 via Nuitee
W
Wilhelmina couple nl
8
Pros:

Locatie prima, ontbijt uitstekend, personeel eveneens goed.

2026-03-22 via Nuitee
R
Raul couple es
7
A mantener las 4 extrellas
Pros:

Ubicación

Cons:

La cama con colchón de muelles ruidoso y sin consistencia. Y 1 ascensor de 3 sin uso. Insuficiente.

2026-03-21 via Nuitee