Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3845 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
E
Ernesto family_with_children es
8
Pros:

Desayuno y ubicacion

Cons:

Cama supletoria

2026-02-14 via Nuitee
S
SERGIO family_with_children it
9
2026-02-13 via Nuitee
K
Kostas family_with_children lt
7
Pros:

Location and stuff.

Cons:

The pipe of the shower was broken. The breakfast quality was poor. Juice not fresh, main dishes wasn’t at all.

2026-02-12 via Nuitee
C
cmanzini family_with_children it
10
Pros:

Ottima posizione,camera molto ampia, spa molto bella

Cons:

Tutto ok ma magari un gancio in bagno per appendere i vestiti o asciugamani sarebbe comodo

2026-02-12 via Nuitee
V
virginia couple es
8
Buen sitio
Pros:

Cerca de la ciudad de las Artes . Tiene aparcamiento, pero para que salga gratis hay que reservar en la web

Cons:

Nada en especial

2026-02-11 via Nuitee
H
Hristo family_with_children bg
10
2026-02-10 via Nuitee
M
Montse couple es
8
2026-01-30 via Nuitee
N
Nando family_with_children it
8
Pros:

Posizione eccezionale

Cons:

Strutta non ben coibentata acusticamente

2026-01-26 via Nuitee
F
Fabíola Piovesan extended_group br
8
Cons:

Pool not available for kids/family. Adults only.

2026-01-26 via Nuitee
L
Lucius58 couple it
9
Pros:

Colazione insufficiente qualitativamente per il prezzo pagato, 18€ a persona

2026-01-26 via Nuitee
P
Pilar family_with_children es
9
Pros:

Me gustó mucho la planta baja

2026-01-26 via Nuitee
G
gasim couple ly
8
الموقع ممتاز
Pros:

الموقع

Cons:

لاشي

2026-01-26 via Nuitee
P
PEDRO JAVIER family_with_children es
10
Pros:

Situación y fácil aparcamiento

2026-01-25 via Nuitee
K
Kathryn solo_traveller ie
9
Pros:

Large bedrooms

2026-01-20 via Nuitee
D
Dmytro couple ua
7
Pros:

A nice hotel with an excellent location. There is a park nearby and three large shopping malls, as well as plenty of restaurants and cafes. The room was clean and had everything needed for a comfortable stay.

The spa area is good, with various facilities such as a swimming pool, jacuzzi, and different types of saunas.

2026-01-20 via Nuitee
J
Jennifer family_with_children es
9
Pros:

El desayuno fantástico, pendientes por alergias de mi hija.

Cons:

Mal insonorizado, se escuchan las habitaciones contiguas y la calle

2026-01-19 via Nuitee
C
Carla family_with_children es
10
Pros:

Todo

2026-01-19 via Nuitee
E
Eline family_with_children be
8
Pros:

Iets verder gelegen van het centrum maar toch goed qua ligging. Shoppingcentrum is vlakbij, alsook een supermarkt. De dag kunnen starten met een duik en ook na een warme dag even een duik in het zwembad kunnen nemen is heerlijk. Fijne familiekamer om er met onze kinderen van 11 en 9 te vertoeven.
Leuk sfeertje aan het zwembad met comfortabele zit- en ligstoelen/zetels.
Uitgebreid en lekker (buffet) ontbijt met elke dag iets nieuws.

2026-01-19 via Nuitee
F
Figo extended_group nl
9
2026-01-19 via Nuitee
J
Julien couple fr
5
Je ne reviendrai pas
Pros:

La literie était bien.

Cons:

Nous entendions les bruits extérieurs comme si les fenêtres étaient ouvertes. Le personnel de l'hôtel n'était pas agréable et les discours contradictoires. Aucun efforts.

2026-01-19 via Nuitee