Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3950 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
K
karin couple nl
10
Super
Pros:

Prachtige kamer , en hotel op super locatie

2026-04-18 via Nuitee
S
Sebaxp family_with_children es
7
2026-04-18 via Nuitee
A
Annette couple de
9
Gerne wieder!
Pros:

Sehr Lage mit einer guten ÖNV-Anbindung

Cons:

Im Vorfeld: Bezahlung im Hotel und nicht automatisch über booking. com

2026-04-18 via Nuitee
E
Eleonora solo_traveller it
9
Pros:

La colazione abbondante sia salato che dolce, le camere spaziose, letti molto confortevoli, bagno con bidet che in Spagna è una rarità, la vicinanza dell'hotel con la Città delle arti e delle scienze

Cons:

Nulla

2026-04-16 via Nuitee
M
Mireia couple es
7
2026-04-16 via Nuitee
S
Sergio extended_group es
7
Todo bien menos la luz que entra y no te deja dormir
Pros:

Cama cómoda, buen servicio y comida rica

Cons:

No tiene persianas las ventanas y la cortina no tapa toda la ventana, por lo tanto a las 7 de la mañana empieza a entrar luz y no se puede descansar

2026-04-15 via Nuitee
M
Marinus couple nl
8
Cons:

Kamer werd niet schoongemaakt.
Om 1700 naar receptegebeld, probleem opgelost.

2026-04-15 via Nuitee
M
Marco couple it
10
2026-04-14 via Nuitee
F
Francisca couple es
8
Buena
Pros:

Comodo luminoso

Cons:

Tido bien

2026-04-14 via Nuitee
V
victor solo_traveller es
8
2026-04-14 via Nuitee
S
Sylvia family_with_children be
8
Een
Pros:

Het ontbijt was heel uitgebreid. Er is veel vers fruit en alles wordt voortdurend aangevuld.
De bedden en hoofdkussens liggen erg goed.
Het hotel is goed gelegen, met de fiets sta je redelijk snel aan het strand of in de stad.

Cons:

De badkamer was niet goed gepoetst. Er waren waterspatten en vingerafdrukken op de glazen deur van het toiletje.
Voor wat meer privacy mocht die deur mat glas geweest zijn ;-)
Er lagen nog haren van de vorige gasten op de grond.
De gasten in de kamer boven ons, hadden een huilbaby. Je hoort het lawaai van de kamer erboven. Op het eigen verdiep was het wel heel rustig.

2026-04-13 via Nuitee
C
Cristian couple ro
10
2026-04-12 via Nuitee
F
FAROUK couple dz
8
Bien
Pros:

Tous

Cons:

Rien

2026-04-11 via Nuitee
A
AnaBelénGC family_with_children es
9
Sí reservas con tiempo, el precio lo hace una opción fabulosa para disfrutar de Valencia.
Pros:

La ubicación, la comida de la cama, las instalaciones y el confort de la habitación.

Cons:

Nada que destacar .

2026-04-10 via Nuitee
M
MARIA DEL CARMEN couple es
8
Estupendo hotel.
Pros:

La habitación muy cómoda y bien de tamaño. El baño amplio. Las camas y almohadas estupendas. Un hotel grande pero muy tranquilo. Toallas esponjosas. Botellas de agua de cortesía. El personal es amable y resolutivo. Cerca del Oceanografic, bien comunicado con el centro y la playa con autobús. Cerca del Corte Inglés y un centro comercial por si necesitas algo.

Cons:

El spa no merece la pena, y el agua de la ducha se salía del plato, provocando una pequeña inundación.

2026-04-09 via Nuitee
D
DANILA family_with_children it
8
2026-04-09 via Nuitee
A
Andrii couple ua
9
2026-04-08 via Nuitee
C
Colin family_with_children nl
8
Prima verblijf gehad!
Pros:

Ontzettend vriendelijk personeel. Ik was 2 uur voor incheck tijd en mijn kamer was al klaar. Mooie ruime, schone kamers. Gevulde minibar tegen redelijke prijzen. Badkamer zag er ook tiptop uit.

Cons:

Als ik dan toch wat moet zeuren, dan had de kamer geen koffie / thee faciliteiten en zou het zwembad wat beter schoon gehouden mogen worden.

2026-04-08 via Nuitee
N
Noemi family_with_children es
10
2026-04-08 via Nuitee
T
Tonhajzerova extended_group sk
10
2026-04-07 via Nuitee