Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good breakfast options
Spacious accommodations
Cons:
Room maintenance issues
Additional costs for amenities
Noise from outside
Lack of some basic amenities

Categories

Cleanliness
7.79
Mentioned as generally clean, but some complaints about room maintenance and lack of amenities.
Service
9.26
The staff is described as very professional and attentive to needs.
Location
9.3
Excellent location with many nearby attractions and ease of access.
Room Quality
7.75
Rooms are spacious and modern but some issues with noise and amenities.
Amenities
7.78
Spa facilities mentioned positively, but some amenities were lacking.
Value for Money
8.24
Hotel is well-located but may need renovations and improvements in rooms.
Food and Beverage
8.29
Breakfast was generally praised, but not all details available.
Overall Experience
8.76
Overall positive experience with some areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:11

Property Description

Luxurious Stay near City of Arts and Sciences

Modern Rooms and Spa Amenities
Indulge in the elegant and soundproofed rooms featuring plasma satellite TV, free WiFi, and wooden flooring. Relax at the spa with a dynamic swimming pool, hot tub, sauna, and hammam for the ultimate rejuvenation experience.

Gourmet Dining and Fitness Facilities
Savor traditional Mediterranean cuisine with a modern twist at the stylish on-site restaurant. Stay active at the fitness center or take a refreshing dip in the all-year-round outdoor swimming pool.

Convenient Location and Easy Access
Located just 600 meters from Valencia’s City of Arts and Sciences, with a bus stop nearby for easy access to the city center and beaches. Book now for a perfect blend of luxury and convenience.

Important information:

Children under the age of 16 are not allowed in the spa. Please note you need a swimsuit, cap, towel and slippers to access the spa.

The spa is closed on Tuesdays and Wednesdays. Please check availability with the establishment, as capacity is limited. When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, Primus Valencia will provide detailed payment instructions, for example a link to a secured payment platform. Children under 4 years old can stay for free when sharing existing beds.

As per RD 933/21, the establishment may request your complete personal details prior to your arrival at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from 2026-07-15 until 2026-07-06
Spa/wellness center is closed from 2027-01-20 until 2027-01-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3851 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
A
alexander • solo_traveller • at
8
Sehr schöne Zeit hier verbracht
Pros:

Frühstück sehr gut
Perfekte Lage

2026-03-07 • via Nuitee
M
McCormack • couple • ie
8
Very busy spa
Pros:

Location great. Staff helpful and atmosphere relaxed

Cons:

No spa on Monday because of unforseen works. Closed Tuesday and Wednesday. Well had to go home Thursday morning. So never got to the spa. Only available slot was Saturday evening 8pm. It couldn't be done for us. Too late

2026-03-06 • via Nuitee
E
Estrella • couple • es
8
2026-03-05 • via Nuitee
P
Pedro • couple • es
9
2026-03-05 • via Nuitee
J
j • couple • nl
9
Prima hotel
Pros:

Mooie ruime kamer

Cons:

Lange wachten van de lift

2026-03-04 • via Nuitee
D
Dolores • extended_group • es
9
Cómodo y agradable.
Pros:

La habitación, y la decoración.

Cons:

Los ascensores (claramente insuficientes), y la falta de señalización de escaleras.

2026-03-02 • via Nuitee
E
Elvira • extended_group • es
6
2026-03-02 • via Nuitee
H
Heber • family_with_children • be
8
Cons:

traffic noise

2026-03-02 • via Nuitee
M
MARTIN JOSE • family_with_children • es
9
Muy buen hotel con muy buena ubicación
Pros:

Personal, ubicación y las instalaciones en general. Muy buen hotel si vas a ir a la zona del oceanografico o la Ciudad de las Artes y las Ciencias, porque estás a 5 minutos andando. En la misma puerta tienes una parada de bus que te lleva directo al centro de Valencia o al Roig Arena.

Cons:

El ascensor. Deben de solucionar el problema de los ascensores porque cada vez que lo llamabas para cogerlo tenías que esperar más de 5 minutos. Es el único problema que tuve en toda mi estancia.

2026-03-02 • via Nuitee
V
Vicente1979 • family_with_children • es
10
Pros:

El Spa estuvo genial y las camas son muy confortables

2026-03-02 • via Nuitee
R
Rosa • family_with_children • es
5
Pros:

La ubicación

Cons:

En el dormitorio había un ruido continuo como de un reloj
El desayuno mediocre para la categoría del hotel . El resuelto y la tortilla de patata muy malos y los embutidos de mala calidad

2026-03-02 • via Nuitee
S
Sawsane • couple • fr
8
En somme, hôtel de standing mais manquerait des petits détails électriques non vérifies, je présume.
Pros:

Petit-déjeuner copieux, proximité de la Cité des Sciences et des magasins.

Cons:

Piles de la Télécommande étaient morts. Éclairage insuffisant parfois défaillant.

2026-03-01 • via Nuitee
E
Emiel • family_with_children • nl
7
2026-02-28 • via Nuitee
Y
Yolanda • extended_group • es
9
fin de semana genial
Pros:

Personal muy amable y atento. Cerca de centros comerciales y al lado del El Corte Ingles. Parada de bus a pocos metros que te lleva al Roig Arena y parada de metro a 5min andando

2026-02-26 • via Nuitee
L
Lilla • family_with_children • ro
10
Pros:

Elhelyezése, nagyon közel az Ocenografico ex a Tudományok városa.

2026-02-26 • via Nuitee
D
David • couple • es
10
2026-02-26 • via Nuitee
J
JAVIER • family_with_children • es
10
2026-02-23 • via Nuitee
M
Mª Carmen • family_with_children • es
7
Pros:

La ubicación y lo limpio que estaba

Cons:

Que se oían mucho los coches pasar por la calle y eso que estábamos en un séptimo

2026-02-22 • via Nuitee
Y
Yolanda • family_with_children • es
9
2026-02-22 • via Nuitee
S
Sandra-Alejandra • family_with_children • es
10
2026-02-22 • via Nuitee