Twelve Downtown, Autograph Collection

Hotels
•
Autograph Collection
8.9 (789 reviews)
400 West Peachtree Street , Atlanta , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
Unclean bed covers
Limited food options
Communication issues with staff

Categories

Cleanliness
8.06
Some complaints regarding unclean bed covers.
Service
9.53
Friendly and professional staff, although some issues noted.
Location
9.57
Great location mentioned in various reviews.
Room Quality
9.02
Overall positive sentiment regarding room quality.
Amenities
8.55
Limited food options; improvement noted.
Value for Money
9.01
Standard quality for this hotel tier.
Food and Beverage
8.06
Some dissatisfaction with food options.
Overall Experience
9.43
Positive experiences shared throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:58

Property Description

Luxurious Accommodations
Situated in a high rise in downtown Atlanta, Twelve Downtown, Autograph Collection offers self-catering suites with modern furnishings and kitchens featuring stainless steel appliances and granite countertops. Each suite includes a spacious living area with satellite flat-screen TVs, perfect for relaxation and entertainment.

Fantastic Amenities
Guests can enjoy a refreshing dip in the rooftop pool or stay connected with the flat-screen monitor and keyboard provided in each suite. The hotel also offers valet parking for convenience and easy access to hotel services.

Gourmet Dining Experience
Indulge in a culinary delight at the in-house American-style restaurant, serving a variety of premium meats, fish, and dishes from an authentic Tandoori oven and freshly prepared sushi. The diverse food choices cater to every palate, ensuring a memorable dining experience.

Book your stay at Twelve Downtown, Autograph Collection for a luxurious and unforgettable experience in the heart of Atlanta.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Please note only non-aggressive dogs up to 25 pounds can be accommodated. Only 1 dog per room can be accommodated. Fees are applicable for any pet-related damage. Contact hotel for details.

Guest must arrive within 3 days of any package received by the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.9
Based on 789 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 9.02
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 8.06
Overall Experience: 9.43
B
Brittany • family_with_children • us
10
Pros:

The bed was very comfortable. The bathroom was very spacious. I love that it had a kitchen and the view was amazing.

2026-07-23 • via Nuitee
D
Domique • family_with_children • us
9
Overall my stay was good, the room was nice and the staff were friendly.
Pros:

The property is located around many different restaurants, shops and attractions for kids.

Cons:

I didn’t like that you have to pay for parking every day.

2026-07-21 • via Nuitee
K
katilya • couple • us
1
My experience was very horrible will never stay at this property
Pros:

Very clean

Cons:

Management horrible

2026-07-21 • via Nuitee
J
Julie • solo_traveller • us
10
2026-07-20 • via Nuitee
G
Gaston • family_with_children • ar
8
Muy buena propiedad. Recomendable.
Pros:

Apartamento muy amplio y cómodo. El colchón del sofá cama es muy malo. Difícil dormir ahí, más aún si el que duerme es un adulto. Las camas del dormitorio muy cómodas. Muy buen lugar.

Cons:

Un día no vino el personal de limpieza. Había un ascensor que por lo visto no andaba y estaba muy lento usar el ascensor restante.

2026-07-20 • via Nuitee
S
Shanterria • solo_traveller • us
7
Pros:

I loved that it was clean

Cons:

There was a strong scent throughout the hotel that made my head hurt ..on every floor. I would suggest they use a different air freshener or something.. and the elevator wasn't working. We had to walk down the stairs...from the 14th floor... For the amount of money spent... Things could have been a bit better

2026-07-20 • via Nuitee
A
Aubrey • couple • us
6
The hotel is basic for the price. The elevator was out for a few hours which was a huge inconvenience. There are better
Pros:

Location

Cons:

Price for the amenities
Basic

2026-07-20 • via Nuitee
P
PAULA • couple • ar
4
Me decepcionó lo que se hundía la cama
Pros:

La habitación y el baño tenían un buen tamaño

Cons:

El colchón se hundía, las almohadas apelmazadas el relleno, un solo ascensor para todo un hotel completo

2026-07-17 • via Nuitee
A
amici • couple • ar
8
Cons:

La atención de la señorita de contextura grandota con un peinado recogido, que está en recepción a la noche, muy descortés, nos ponía caras, y no los explicó nada. Un desastre.

2026-07-16 • via Nuitee
T
tierra • couple • us
9
2026-07-14 • via Nuitee
C
Clarence • family_with_children • us
10
Amazing customer service workers love the rooms and the pool was AMAZING.
Pros:

Very nice pool and more

Cons:

Elevator is slow

2026-07-14 • via Nuitee
T
Tina • extended_group • us
10
2026-07-13 • via Nuitee
N
Nathan • extended_group • us
9
2026-07-13 • via Nuitee
K
Kandy Rashaun • solo_traveller • ge
10
2026-07-10 • via Nuitee
L
Lashunda • solo_traveller • us
7
2026-07-09 • via Nuitee
R
R6664MCgarym • Solo travel
2
Room next door to drag strip
Pros:

The hotel itself is very nice but unfortunately, my room on the fourth floor 423 was located next to a very busy and noisy highway.I felt like I was next to the Daytona Speedway the restaurant and the hotel is a Thai restaurant that has very limited menu of American cuisine. I went to the management and said that I was unable to sleep because of the noise and they gave me a second room whichI can only describe as a room that would be equivalent to a college dormitory room. There was one couch, a very uncomfortable chair and a with a built-in dresser the room for $250 a night was equivalent to Motel six I do not recommend this hotel especially for the location nextto a very busy street with basically what was drag racing during the night. I will only give it a one star and that’s only because I cannot give it zero.

2026-07-06 • via Tripadvisor
E
Elijah • couple • us
5
Pros:

The pool was nice the velvet service was great the room was beautiful the view was nice only small things that didn’t seem ok to me like the pull out couch was broke the mirror led was broke also

Cons:

My pull out couch was broke my LED light mirror in the bathroom was also broke

2026-07-05 • via Nuitee
C
Christina • solo_traveller • us
10
2026-07-05 • via Nuitee
E
Elijah • couple • us
5
Nice Fourth of July with the lady
Pros:

The view was beautiful the room was nice the pool was awesome only small things like the led light in the bathroom and also the pull out couch was broke

Cons:

My pull out couch was broke my LED light mirror in the bathroom was also broke

2026-07-05 • via Nuitee
K
Keevis • couple • us
10
2026-07-02 • via Nuitee