The Peninsula Tokyo

Hotels
•
The Peninsula Group
9.4 (121 reviews)
1-8-1 Yuraku-cho, Chiyoda-ku, Tokyo, Tokyo-to, 100-0006 , Tokyo , JP
81-3-62702888

listing image 1
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Pets allowed

Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Express check-out
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Hotel feels a bit tired

Categories

Cleanliness
8.4
Although no specific mention, the hotel feels a bit tired now.
Service
9.9
The service is exceptional, seamlessly blending warmth and attentiveness.
Location
10
The location is unbeatable with access to multiple train stations and restaurants.
Room Quality
9.4
Rooms are beautifully designed and reflect comfort and sophistication.
Amenities
9.4
Modern amenities, including automated toilets, enhance the guest experience.
Value for Money
8.9
Overall value reflects luxury standards but some aspects could be improved.
Food and Beverage
9.4
Food options were amazing, enhancing the overall experience.
Overall Experience
9.8
A luxurious stay with memorable service, offset by slight wear of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:24

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the spa. Relax in the indoor pool, sauna, or fitness center for ultimate rejuvenation.

Culinary Delights
Savor delectable meals at the hotel's restaurant, ヘイフンテラス, or grab a quick bite at the coffee shops. Enjoy drinks at the bar/lounge and avail of 24-hour room service.

Event Spaces and Amenities
With 3132 square feet of event space, the hotel is ideal for conferences and meetings. Take advantage of complimentary wired internet, limo service, and express check-out for a seamless stay.

Unwind in the heart of Tokyo, minutes away from iconic landmarks at The Peninsula Tokyo. Book now for an unforgettable experience.

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.4
Based on 121 reviews
Cleanliness: 8.4
Service: 9.9
Location: 10
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.8
J
Jaime • partner
10
Pros:

Great hotel

2025-10-12 • via Nuitee
J
Jason • family
10
Pros:

Walkable - friendly, superb.

2025-10-10 • via Nuitee
A
Amber • family
8
Pros:

I stayed at The Peninsula Tokyo twice about 10 years ago, and this was my third visit. The location is still unbeatable, but the hotel feels a bit tired now. Service was fine but unremarkable, overall the hotel lacked a distinctive character that sets it apart from other luxury options in Tokyo.

2025-08-30 • via Nuitee
J
Jordan • family
10
Pros:

Next level, beautiful and elegant accommodations. I would definitely recommend and go back!

2025-08-28 • via Nuitee
M
Mark Joseph • partner
10
Pros:

Great property and true to the brand. Food options were amazing.

2025-08-27 • via Nuitee
J
JIAN
10
Excellent service
Pros:

The service at The Peninsula Tokyo is truly exceptional—seamlessly blending warmth, attentiveness, and precision. Every staff member seems to anticipate needs before they are spoken, delivering thoughtful gestures that make each moment effortless and memorable. From check-in to dining, the level of care feels both personal and world-class, setting a standard of hospitality that few hotels in the world can match.

2025-08-23 • via Nuitee
M
Mark Joseph • partner
10
Pros:

The Peninsula Tokyo is pure perfection an elegant haven in the heart of the city. The rooms are beautifully designed, with every detail reflecting comfort and sophistication. What truly makes the experience unforgettable, though, is the staff: warm, gracious, and genuinely dedicated to making every stay seamless. A special thank you to Stephen, whose professionalism and kindness elevated the entire experience. The Peninsula Tokyo sets the gold standard for luxury and hospitality

2025-08-21 • via Nuitee
Z
Zinovia • family
10
Pros:

One of the best hotels I've stayed at. Service is impeccable. They have thought of EVERYTHING to make guests comfortable.

2025-08-10 • via Nuitee
S
sajid
10
Pros:

Professionalism

2025-08-02 • via Nuitee
V
Verified traveler
10
Better than advertised
Pros:

The hotel is in an awesome location. There is one train station under the hotel, and 3 others within 15 mins walk. There is a mall across the street with good food and great dessert options. There is a street with lots of restaurants about 5 mins away (walking). The room is nicer than in the photos and very modern - who doesn't like an automated toilet seat!? The people working there are so nice. I want to go back again!

2025-07-13 • via Nuitee
D
Dora • partner
10
Pros:

The location is perfect for shopping

2025-07-05 • via Nuitee
C
Christopher • family_with_children
10
Pros:

Excellent hotel. Everything was first class, from the moment they open the door, to the front desk, to the housekeeping, rooms, pool, all was excellent at The Peninsula.

2025-07-03 • via Nuitee
D
David
10
Pros:

We had a wonderful stay at the Peninsula Tokyo. The attention to detail is amazing! The staff were very friendly and helpful. Great location and good food.

2025-07-01 • via Nuitee
M
Marcus
10
Pros:

Staff great

2025-06-28 • via Nuitee
X
Ximeng
10
Incredible service
Pros:

Incredible service

2025-06-24 • via Nuitee
K
Khachatur
10
Pros:

Amazing hotel. From service to amenities one of the best hotels I’ve stayed at.

2025-06-23 • via Nuitee
A
Anuj • family
10
Pros:

Amazing property and location! Large rooms and bathrooms, walk in closets, amazing property overall with impeccable service. Walking distance to shopping and dining areas in Ginza. Overall just love this property...stayed here multiple times.

2025-06-16 • via Nuitee
E
esvanhnelly • family_with_children
10
Pros:

Our stay at The Peninsula exceeded our expectations. The location was perfect — convenient and central — and the level of service was outstanding. Every detail was thoughtfully handled, making our experience both comfortable and memorable. Highly recommended for anyone looking for a luxurious and seamless stay in the citY.

2025-05-29 • via Nuitee
J
Jami
10
Pros:

A fabulous base for exploring Tokyo. We were traveling as a family and the room was very comfortable for three of us. The staff was amazing. They helped ship luggage and helped us navigate the train. Overall, a great place for families new to Japan.

2025-05-26 • via Nuitee
L
Lakshmi • family
10
Pros:

An exceptional property - can’t fault it for anything. The room and amenities were beyond excellent and the staff were most courteous and helpful. One of the best hotels that I have stayed in

2025-05-24 • via Nuitee