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Facilities
Property facilities
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Free breakfast
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Full-service spa
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No single-use plastic straws
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No single-use plastic stirrers
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No single-use plastic water bottles
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Wheelchair accessible
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Elevator
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Gift shops or newsstand
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Golfing nearby
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Snorkeling nearby
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Free breakfast
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Multilingual staff
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Porter/bellhop
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Full-service spa
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Smoke-free property
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Wedding services
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Pool umbrellas
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Tours/ticket assistance
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Snack bar/deli
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Parking (limited spaces)
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Scuba diving on site
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Free self parking
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Pool sun loungers
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Free cooked-to-order breakfast
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Water dispenser
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Housekeeping on request
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Banquet hall
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LED light bulbs
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Renewable energy source - solar
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Outdoor entertainment area
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Humane animal treatment
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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Vegan menu options available
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Vegetarian menu options available
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable tableware only
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa Services
Indulge in rejuvenating massages and facials at the full-service spa, providing the ultimate relaxation during your stay.
Exciting Recreation Options
From the outdoor pool to bicycles for rent, there are plenty of recreational amenities to keep you entertained and active throughout your vacation.
Delightful Dining and Entertainment
Dine at Xulha overlooking the ocean, savor room service offerings, or unwind at the bar/lounge with a refreshing drink. Don't miss the complimentary cooked-to-order breakfast served daily.
Make a booking at Hotel B Cozumel for a luxurious and memorable experience in Cozumel's Zona Hotelera Norte.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Pets
Pet max weight (per pet) in lb is 33
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Parking
Parking height restrictions apply
Property policies
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Pets
Maximum number of pets per room 2
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Pets
Pet max weight (per pet) in lb is 33
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Parking
Parking height restrictions apply
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Pets
Pets cannot be left unattended
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
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Pets
Pet max weight (per pet) in kg is 15
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of.
The staff was so incentive and helpful.
Jorge he was mad managing the property
Excellent service and food and location for snorkeling
The view was spectacular.
Staff was always available.
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Great time just need to fix the leaks in the ceilings and hotter water.
Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.
Excelent property, very calm and great to lay down on the beach
Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud mysic at night. We had to try to sleep through two nights of this. No steps to get in or out of pool.
It is so beautiful and the snorkeling and beach area are unparalleled! We were not told though that the cold water had been turned off and when our daughter was in the shower it started warm then got really hot and scalded her as she was trying to rinse out her hair. When we told the front desk they were barely apologetic. We were also not told that we had to put the card in a slot in order for (some) of the lights to work. The next day the hot water was turned off and the cold was on and we had to use cold water to shower- again the staff seemed to not care at all when we told them at the front desk.
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
Marco and David were very nice and friendly. All the rest of the staff were very kind too.
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice.
We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
Very nice
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
Staff is wonderful. Snorkeling is great. Restaurants are very good
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating.
My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property.
The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
They did not have the room we booked so the put us in another inferior room and gave us a free massage in compensation. When I looked later I saw that this was still not enough to make up the difference in rates. Then at around ten pm a group of their security personal invaded the room next door. They were incredibly loud and it was actually a very frightening experience. The lock to our door fell off. It took over half an hour for management to get them to be quiet and fix the lock. The last thing we needed after a long day of travel. The night manager said she would make it up to us, but they didn’t do anything. After that experience e we did move to a new room, the level we had paid for, the next day and enjoyed the rest of our stay. The day desk manager, I can’t remember her name, was very kind and helpful. The resort was beautiful and we very much enjoyed watching the sunsets from the pool.
Hotel B offers good rooms with great views and really good snorkeling right there. We loved it!
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