SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Hotels
SpringHill Suites
8.3 (1164 reviews)
120 East Redwood Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Dated furniture and equipment
Overpriced for the experience
Breakfast needs improvement

Categories

Cleanliness
8.63
Most reviews mentioned that the room was clean and comfortable.
Service
9.1
Staff were consistently praised, especially valet service.
Location
9.14
Central location close to attractions, praised in multiple reviews.
Room Quality
8.09
Overall satisfied, though a few mentioned it being dated.
Amenities
8.12
Facilities mentioned as adequate, but opportunity for improvement.
Value for Money
7.58
Several reviews remarked on high pricing relative to quality.
Food and Beverage
7.13
Breakfast was mentioned as needing improvement.
Overall Experience
8.6
Most reviews reflect a positive overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location near Inner Harbor
This Baltimore hotel, just a 5-minute walk from Inner Harbor, offers easy access to popular attractions and waterfront views.

Modern Amenities for Comfort
Guest studios at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor are well-equipped with free Wi-Fi, cable TV with HBO, a microwave, refrigerator, and coffee facilities.

Business and Leisure Facilities
Enjoy the convenience of a gym, business center, laundry facilities, and vending machines during your stay at Downtown Baltimore SpringHill Suites Inner Harbor.

Book your stay at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor for a comfortable and convenient experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.3
Based on 1164 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
T
Tiffany family_with_children us
8
Great experience
Pros:

The decor and cleanliness

Cons:

Ice out front was hard getting in and out of car

2026-02-14 via Nuitee
T
Tiffany couple us
1
2026-02-09 via Nuitee
L
Ladayza solo_traveller us
1
2026-01-30 via Nuitee
J
JoAnna couple us
10
The hotel was close to our hospital. The staff were very nice and accomadating
Pros:

I love the beautiful old hotel and it appears it has been kept up.

Cons:

Nothing comes to mind

2026-01-28 via Nuitee
D
Donna couple us
8
Cons:

The area had a good amount of vagrants around and smelled like dope!

2026-01-28 via Nuitee
M
Michael extended_group us
10
2026-01-27 via Nuitee
D
David solo_traveller us
10
I loved it
Pros:

I loved the place it is as advertised

Cons:

None

2026-01-26 via Nuitee
J
James couple us
1
Sucks!
Pros:

Worst hotel ever.

Cons:

Nothng

2026-01-24 via Nuitee
L
Lisa family_with_children us
10
Pros:

The staff was very generous very kind and extremely helpful. Dining area was very clean and breakfast was delicious. Valet stayed on point when I needed my vehicle. And a special thanks to Ms. King front desk manager made my visit feel absolutely welcome. Awesome services. I'll continue visiting Springhill Suites with family and friends ❤️

Cons:

Being the Queen size, I am. I prefer more room 😃. Other than that there wasn't nothing I didn't like.

2026-01-24 via Nuitee
F
Fernando solo_traveller us
7
My overall stay was alright.
Pros:

Breakfast was good and one of the lead staff was super polite and friendly.

Cons:

Breakfast and some of the staff

2026-01-20 via Nuitee
C
Curtis couple us
8
Pros:

The area were everything is in walking distance

Cons:

Parking

2026-01-20 via Nuitee
E
Elicia solo_traveller us
8
Pros:

The staff were so friendly

Cons:

The room felt empty since it was so big

2026-01-20 via Nuitee
C
Charlotte extended_group us
8
Your emplyees were wonderful, front desk, breakfast servers etc.
Pros:

A little crowded, but not bad. Good variety of food choices.

Cons:

Requested no room cleaning during stay, but was cleaned three times. I don't like wasting plastic bags , changing towels etc and wasting resources.
The neighborhood needed some work especially the uneven streets and broken curbstones. We walked everyday to the Convention Center and it was rough.

2026-01-19 via Nuitee
A
Amanda solo_traveller us
6
fine.
Pros:

place was serviceable. you get what you pay for and this hotel was quite inexpensive!

Cons:

No drapes on windows was very odd. There was no way to block out morning light or provide true privacy at night.

2026-01-19 via Nuitee
T
Terence couple us
10
My stay was very peaceful. Customer services was excellent.
Pros:

Breakfast was good.

Cons:

More fresh fruits serve.

2026-01-19 via Nuitee
M
Michael solo_traveller us
3
Cons:

They overbooked the hotel so had to transfer me to another hotel that was not within walking distance of downtown.

2026-01-19 via Nuitee
D
Deetra family_with_children ge
9
It was another experience to add in my dairy
Pros:

I never been to Baltimore it was a great experience I enjoyed myself Mrs. Wilhemenia King the director of the front was the person that was meant for me to meet in my life. I had my family with me my kids and my kids father my mama wasn’t there none of my siblings I was feeling down. Mrs. King spoke life in me I needed that

Cons:

It was kind hot in the hallways and my carpet in my room was wet

2026-01-19 via Nuitee
D
David solo_traveller us
10
2026-01-19 via Nuitee
C
Christoph family_with_children de
9
Kommen gerne wieder
Pros:

Außerordentlich günstig für die perfekte Lage, wenn man früh genug bucht

2026-01-19 via Nuitee
L
Lasant family_with_children us
8
2026-01-19 via Nuitee