SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Hotels
SpringHill Suites
8.3 (1248 reviews)
120 East Redwood Street , Baltimore , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Dated furniture and equipment
Overpriced for the experience
Breakfast needs improvement

Categories

Cleanliness
8.63
Most reviews mentioned that the room was clean and comfortable.
Service
9.1
Staff were consistently praised, especially valet service.
Location
9.14
Central location close to attractions, praised in multiple reviews.
Room Quality
8.09
Overall satisfied, though a few mentioned it being dated.
Amenities
8.12
Facilities mentioned as adequate, but opportunity for improvement.
Value for Money
7.58
Several reviews remarked on high pricing relative to quality.
Food and Beverage
7.13
Breakfast was mentioned as needing improvement.
Overall Experience
8.6
Most reviews reflect a positive overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location near Inner Harbor
This Baltimore hotel, just a 5-minute walk from Inner Harbor, offers easy access to popular attractions and waterfront views.

Modern Amenities for Comfort
Guest studios at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor are well-equipped with free Wi-Fi, cable TV with HBO, a microwave, refrigerator, and coffee facilities.

Business and Leisure Facilities
Enjoy the convenience of a gym, business center, laundry facilities, and vending machines during your stay at Downtown Baltimore SpringHill Suites Inner Harbor.

Book your stay at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor for a comfortable and convenient experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.3
Based on 1248 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
M
Magdalena extended_group pl
9
Pros:

Miła i pomocna obsługa na recepcji, bardzo komfortowy, czysty, cichy pokój z wygodnymi łóżkami, dobra lokalizacja w centrum, całkiem smaczne śniadania (jak na Amerykę :)), dostępna kawa i herbata. Bardzo fajna opcja na nocleg nawet na kilka dni

2026-07-07 via Nuitee
J
James couple us
9
Oversll a very good vslue and decent experience.
Pros:

The manager was working the front desk when we arrived before the check in time, and dhe gracioudly checked us in without requiring us to wait. In addition, sshe provided us with rxcellent recommendations regarding local eateries and nearby shopping. The entire staff was vety pleasant and friendly.

Cons:

The breakfast was rather limited, and the elevators were behaving quite strangely intil they were fixed the next day.

2026-06-29 via Nuitee
8
881gk Business
6
Nice staff average hotel
Pros:

Found it last minute as decided to stay when came for a business meeting in town and felt I might be too tired to drive back 3 hrs. Great location and customer service. Khushi checked me in and was very helpful host.
Most issues were Historic hotel issues and not because of hotel staff. I did not meet anyone who wasn’t pleasant and welcoming. They were all very accommodating.
Walkable to inner harbor and night life. Great restaurants within walking distance. Went to Amoorah 20 minutes away and absolutely loved it.
Room - dark and have small kitchenette with a microwave, coffee maker and fridge. No water bottles in the room or other kitchen supplies.
Bed- comfortable and I had a great night sleep
Bathroom with basics and no issues
Strange room design but perhaps they were not allowed to alter a historic building
Two TVs and a Nice sitting area
AC was not working at first so the very nice engineering guy came to help and fixed it. It took then several hours to slowly cool down.
Elevator- did not work. There were two supposedly functioning but had some issues so after waiting for 10 minutes we decided to take stairs up. Luckily we were on the third floor but there was another guest who after waiting climbed to 5th level. Ask for a lower floor in case the historic elevators don’t work or take forever.
Breakfast below average with only limited options
Parking valet and pricy. No matter when you start parking the day before, 24 hours end at noon the next day. Ouch. If you don’t move your vehicle on time they charge an additional $20. They didn’t inform us and feels unfair as we started parking at 5 pm and paid for an entire 24 hours not until noon so we had to rush out and then just drove away.

2026-06-27 via Tripadvisor
D
David couple us
5
Cons:

Area has safety concerns. Valet warned of auto thefts and burglaries. Area pron to teen takeovers and drug use.

2026-06-26 via Nuitee
L
Letrese couple us
10
2026-06-14 via Nuitee
D
Dean solo_traveller us
7
Pros:

Close to everything and good value and the valet people where good

Cons:

Our door handle/lock didn’t work very well. No fan or vent in bathroom Loud street noise

2026-06-14 via Nuitee
R
Rayford solo_traveller us
8
Pros:

I liked the breakfast

Cons:

The valet parking was terrible and expensive

2026-06-09 via Nuitee
A
Amanda solo_traveller us
9
Pros:

Pretty much everything.

Cons:

The shower head was terrible, no pressure.

2026-06-07 via Nuitee
J
Jaerson solo_traveller br
9
Recomendo muito em Baltimore
Pros:

funcionários muito atenciosos, 3 elevadores, quarto amplo tipo apart hotel com geladeira e micro-ondas, TV na sala e no quarto com bom sinal, estacionamento com manobrista 45 USD diária, café da manhã com ovos cozidos, omelete, hambúrguer , sucos, frutas, iogurte, café e leite, pães, cereais das 7h às 10h, quarto silencioso, cafeteira no quarto,

Cons:

Sem comentários

2026-06-03 via Nuitee
G
Graves-Hamlin solo_traveller us
7
Pros:

The vibe

Cons:

The food not much to chose from

2026-06-02 via Nuitee
A
Arturo family_with_children us
6
noisy nights
Pros:

The hotel was close to the harbor, which was convenient. One lady at the front desk was very kind and offered us discounted tickets for the Aquarium, which we appreciated.

Cons:

The check-in experience could have been better, as the receptionist on duty at the time did not make much effort to communicate clearly. The biggest issue was the noise from nearby nightlife venues, which made it very difficult to sleep at night. Breakfast was very basic, with no fresh options, so missing it on our last morning because it closed earlier than expected did not feel like a great loss.

2026-06-02 via Nuitee
C
CELESTINE solo_traveller ng
8
Pros:

I enjoyed my stay at the hotel with my family.


However at the point of reservation payment was advised to be made at the property but was debited immediately i presented my details online.

Cons:

Total amount paid being amount charged if reservation is canceled

2026-06-01 via Nuitee
J
Jade couple us
5
It was a 5/10.
Pros:

Close downtown

Cons:

Bathroom was dirty . Blankets smelled like smoke

2026-05-31 via Nuitee
H
Hezekiah solo_traveller us
5
2026-05-31 via Nuitee
M
Marina solo_traveller us
8
2026-05-31 via Nuitee
W
Walker couple us
5
I'm a strong customer service person I feel that's what keeps yours customer's coming back.
Pros:

We didn't get to have the breakfast because the staff at the desk told us when we arrived the breakfast was until 10. We awake to go have breakfast and the staff said it closed at 9 and 10 o'clock was only on weekends and it was clearly We came in on a Monday.

Cons:

There was no help from the desk staff when we arrived other than taking my credit card to inform me I would be charged $150 if We destroyed the room. The breakfast was until 10 o'clock. He never told us how to get to the elevator or where it was located had to figure it out on our own. The door to our room was hard to open we had to shove it hard to get in. Otherwise our room was nice and spacious. My favorite part was the bedding very comfortable beds great pillows. We slept well that night. And I loved the history of the building and especially the fault downstairs near bathrooms. It is a beautiful building

2026-05-28 via Nuitee
M
Matthew couple us
10
Lots of fun
Pros:

I enjoyed the free breakfast. It was really good

2026-05-24 via Nuitee
M
mvG8384DI Family East Amherst, New York
6
Not what we rhought
Pros:

I booked a two bedroom king suite for four nights. From the description, you would think it is two rooms because that is what it said. We were surprised to find these is no door between the two rooms so you might as well be in the same room. This is misleading and should be corrected. There is a door to a small uncomfortable living area. It had a pull out couch but a skylight over head. Nobody could ever sleep in that room. The other two rooms has no actual window. It had a small block window up high. It was quiet with no ground noise but a bit unnerving to have concrete walls and no windows. The room was clean.

Valet parking is an issue. I takes a good half hour or more to get your car and make sure they check it back it before you walk away. The people are very nice and doing their best but I will never stay at another hotel that doesn't have parking.

The breakfast is very basic but was clean and a nice area. Great service but would have liked to see some fruit.

The area is a great location to the inner harbor but we only went once so I wish I stayed farther outside the city.

The front desk attendants were all very nice. This hotel needs more luggage transports. There were 2, very small and not in good shape.

2026-05-23 via Tripadvisor
J
James extended_group us
6
2026-05-17 via Nuitee
D
Dora extended_group mx
8
Cons:

Que content el parking! Todo hotel debe de tener ese servicio y facilitate para sus huespedes

2026-05-16 via Nuitee