SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Hotels
SpringHill Suites
8.3 (1248 reviews)
120 East Redwood Street , Baltimore , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Dated furniture and equipment
Overpriced for the experience
Breakfast needs improvement

Categories

Cleanliness
8.63
Most reviews mentioned that the room was clean and comfortable.
Service
9.1
Staff were consistently praised, especially valet service.
Location
9.14
Central location close to attractions, praised in multiple reviews.
Room Quality
8.09
Overall satisfied, though a few mentioned it being dated.
Amenities
8.12
Facilities mentioned as adequate, but opportunity for improvement.
Value for Money
7.58
Several reviews remarked on high pricing relative to quality.
Food and Beverage
7.13
Breakfast was mentioned as needing improvement.
Overall Experience
8.6
Most reviews reflect a positive overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location near Inner Harbor
This Baltimore hotel, just a 5-minute walk from Inner Harbor, offers easy access to popular attractions and waterfront views.

Modern Amenities for Comfort
Guest studios at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor are well-equipped with free Wi-Fi, cable TV with HBO, a microwave, refrigerator, and coffee facilities.

Business and Leisure Facilities
Enjoy the convenience of a gym, business center, laundry facilities, and vending machines during your stay at Downtown Baltimore SpringHill Suites Inner Harbor.

Book your stay at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor for a comfortable and convenient experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.3
Based on 1248 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
G
gregory family_with_children us
10
Pros:

Staff was excellent.

2026-08-08 via Nuitee
L
Lindsay couple us
4
Cool building
Pros:

Beautiful building and great staff

Cons:

You could hear everything going on down on the street all night long. Sounded like the people were in the room with me.

2026-08-08 via Nuitee
F
Frances couple us
5
Serves our purpose.
Pros:

Convienet location. Good price.

Cons:

Very poor breakfast. Some of the staff were unfriendly.

2026-08-06 via Nuitee
D
David extended_group us
10
2026-08-03 via Nuitee
M
Marna extended_group us
10
Overall, we enjoyed our stay here and would come back!
Pros:

Staff went out of their way to help accommodate us. I requested we be together with our friends and they did that! Rooms were nice and clean. Breakfast was good! Valet was good too!

Cons:

Bar tender wrapped up in a blanket behind the bar. Seemed to have a bad day.

2026-08-03 via Nuitee
M
Madiya extended_group us
7
Pros:

The desk staff was amazing!!!!! Think her name was Whileanna. Super kind and friendly

Cons:

The cleaning was leaking in the main entrance during the rain.

2026-08-02 via Nuitee
J
Janet extended_group us
10
Great hotel, helpful staff, ideal location
Pros:

Friendly staff , architecture of the building, cleanliness of building, delicious breakfast, location of hotel was close to inner harbor

Cons:

Traffic noise

2026-07-18 via Nuitee
M
Meike family_with_children de
3
Pros:

Besides the friendly guy in the morning at the front desk, nothing.

Cons:

They tried taking out deposit and room fee several times before my arrival which lead to my bank thinking it was fraud. The deposit still hasn’t been paid back! They wanted to give us a room with king size bed and sleeper sofa for 5! Persons. Upon request that was changed though, so everybody had a bed to sleep in.

2026-07-16 via Nuitee
T
Tony couple us
10
2026-07-16 via Nuitee
F
Freedom00514807323 Family
10
Inner harbor stay
Pros:

We booked the two bedroom suite which is the largest suite we ever stayed in. It’s awesome for a family of 5 as both rooms are huge and have king size beds. Special shoutout to Ms King the manager for taking special care of us and giving us good advice in terms of sightseeing and also Lex for taking care of us as our valet.

2026-07-15 via Tripadvisor
M
Magdalena extended_group pl
9
Pros:

Miła i pomocna obsługa na recepcji, bardzo komfortowy, czysty, cichy pokój z wygodnymi łóżkami, dobra lokalizacja w centrum, całkiem smaczne śniadania (jak na Amerykę :)), dostępna kawa i herbata. Bardzo fajna opcja na nocleg nawet na kilka dni

2026-07-07 via Nuitee
J
James couple us
9
Oversll a very good vslue and decent experience.
Pros:

The manager was working the front desk when we arrived before the check in time, and dhe gracioudly checked us in without requiring us to wait. In addition, sshe provided us with rxcellent recommendations regarding local eateries and nearby shopping. The entire staff was vety pleasant and friendly.

Cons:

The breakfast was rather limited, and the elevators were behaving quite strangely intil they were fixed the next day.

2026-06-29 via Nuitee
8
881gk Business
6
Nice staff average hotel
Pros:

Found it last minute as decided to stay when came for a business meeting in town and felt I might be too tired to drive back 3 hrs. Great location and customer service. Khushi checked me in and was very helpful host.
Most issues were Historic hotel issues and not because of hotel staff. I did not meet anyone who wasn’t pleasant and welcoming. They were all very accommodating.
Walkable to inner harbor and night life. Great restaurants within walking distance. Went to Amoorah 20 minutes away and absolutely loved it.
Room - dark and have small kitchenette with a microwave, coffee maker and fridge. No water bottles in the room or other kitchen supplies.
Bed- comfortable and I had a great night sleep
Bathroom with basics and no issues
Strange room design but perhaps they were not allowed to alter a historic building
Two TVs and a Nice sitting area
AC was not working at first so the very nice engineering guy came to help and fixed it. It took then several hours to slowly cool down.
Elevator- did not work. There were two supposedly functioning but had some issues so after waiting for 10 minutes we decided to take stairs up. Luckily we were on the third floor but there was another guest who after waiting climbed to 5th level. Ask for a lower floor in case the historic elevators don’t work or take forever.
Breakfast below average with only limited options
Parking valet and pricy. No matter when you start parking the day before, 24 hours end at noon the next day. Ouch. If you don’t move your vehicle on time they charge an additional $20. They didn’t inform us and feels unfair as we started parking at 5 pm and paid for an entire 24 hours not until noon so we had to rush out and then just drove away.

2026-06-27 via Tripadvisor
D
David couple us
5
Cons:

Area has safety concerns. Valet warned of auto thefts and burglaries. Area pron to teen takeovers and drug use.

2026-06-26 via Nuitee
L
Letrese couple us
10
2026-06-14 via Nuitee
D
Dean solo_traveller us
7
Pros:

Close to everything and good value and the valet people where good

Cons:

Our door handle/lock didn’t work very well. No fan or vent in bathroom Loud street noise

2026-06-14 via Nuitee
R
Rayford solo_traveller us
8
Pros:

I liked the breakfast

Cons:

The valet parking was terrible and expensive

2026-06-09 via Nuitee
A
Amanda solo_traveller us
9
Pros:

Pretty much everything.

Cons:

The shower head was terrible, no pressure.

2026-06-07 via Nuitee
J
Jaerson solo_traveller br
9
Recomendo muito em Baltimore
Pros:

funcionários muito atenciosos, 3 elevadores, quarto amplo tipo apart hotel com geladeira e micro-ondas, TV na sala e no quarto com bom sinal, estacionamento com manobrista 45 USD diária, café da manhã com ovos cozidos, omelete, hambúrguer , sucos, frutas, iogurte, café e leite, pães, cereais das 7h às 10h, quarto silencioso, cafeteira no quarto,

Cons:

Sem comentários

2026-06-03 via Nuitee
G
Graves-Hamlin solo_traveller us
7
Pros:

The vibe

Cons:

The food not much to chose from

2026-06-02 via Nuitee