SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Hotels
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SpringHill Suites
8.3 (1245 reviews)
120 East Redwood Street , Baltimore , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean accommodations
Cons:
Dated furniture and equipment
Overpriced for the experience
Breakfast needs improvement

Categories

Cleanliness
8.63
Most reviews mentioned that the room was clean and comfortable.
Service
9.1
Staff were consistently praised, especially valet service.
Location
9.14
Central location close to attractions, praised in multiple reviews.
Room Quality
8.09
Overall satisfied, though a few mentioned it being dated.
Amenities
8.12
Facilities mentioned as adequate, but opportunity for improvement.
Value for Money
7.58
Several reviews remarked on high pricing relative to quality.
Food and Beverage
7.13
Breakfast was mentioned as needing improvement.
Overall Experience
8.6
Most reviews reflect a positive overall experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location near Inner Harbor
This Baltimore hotel, just a 5-minute walk from Inner Harbor, offers easy access to popular attractions and waterfront views.

Modern Amenities for Comfort
Guest studios at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor are well-equipped with free Wi-Fi, cable TV with HBO, a microwave, refrigerator, and coffee facilities.

Business and Leisure Facilities
Enjoy the convenience of a gym, business center, laundry facilities, and vending machines during your stay at Downtown Baltimore SpringHill Suites Inner Harbor.

Book your stay at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor for a comfortable and convenient experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

Location

Guest Reviews

8.3
Based on 1245 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 8.6
D
David • couple • us
5
Cons:

Area has safety concerns. Valet warned of auto thefts and burglaries. Area pron to teen takeovers and drug use.

2026-06-26 • via Nuitee
L
Letrese • couple • us
10
2026-06-14 • via Nuitee
D
Dean • solo_traveller • us
7
Pros:

Close to everything and good value and the valet people where good

Cons:

Our door handle/lock didn’t work very well. No fan or vent in bathroom Loud street noise

2026-06-14 • via Nuitee
R
Rayford • solo_traveller • us
8
Pros:

I liked the breakfast

Cons:

The valet parking was terrible and expensive

2026-06-09 • via Nuitee
A
Amanda • solo_traveller • us
9
Pros:

Pretty much everything.

Cons:

The shower head was terrible, no pressure.

2026-06-07 • via Nuitee
J
Jaerson • solo_traveller • br
9
Recomendo muito em Baltimore
Pros:

funcionários muito atenciosos, 3 elevadores, quarto amplo tipo apart hotel com geladeira e micro-ondas, TV na sala e no quarto com bom sinal, estacionamento com manobrista 45 USD diária, café da manhã com ovos cozidos, omelete, hambúrguer , sucos, frutas, iogurte, café e leite, pães, cereais das 7h às 10h, quarto silencioso, cafeteira no quarto,

Cons:

Sem comentários

2026-06-03 • via Nuitee
A
Arturo • family_with_children • us
6
noisy nights
Pros:

The hotel was close to the harbor, which was convenient. One lady at the front desk was very kind and offered us discounted tickets for the Aquarium, which we appreciated.

Cons:

The check-in experience could have been better, as the receptionist on duty at the time did not make much effort to communicate clearly. The biggest issue was the noise from nearby nightlife venues, which made it very difficult to sleep at night. Breakfast was very basic, with no fresh options, so missing it on our last morning because it closed earlier than expected did not feel like a great loss.

2026-06-02 • via Nuitee
G
Graves-Hamlin • solo_traveller • us
7
Pros:

The vibe

Cons:

The food not much to chose from

2026-06-02 • via Nuitee
C
CELESTINE • solo_traveller • ng
8
Pros:

I enjoyed my stay at the hotel with my family.


However at the point of reservation payment was advised to be made at the property but was debited immediately i presented my details online.

Cons:

Total amount paid being amount charged if reservation is canceled

2026-06-01 • via Nuitee
J
Jade • couple • us
5
It was a 5/10.
Pros:

Close downtown

Cons:

Bathroom was dirty . Blankets smelled like smoke

2026-05-31 • via Nuitee
H
Hezekiah • solo_traveller • us
5
2026-05-31 • via Nuitee
M
Marina • solo_traveller • us
8
2026-05-31 • via Nuitee
W
Walker • couple • us
5
I'm a strong customer service person I feel that's what keeps yours customer's coming back.
Pros:

We didn't get to have the breakfast because the staff at the desk told us when we arrived the breakfast was until 10. We awake to go have breakfast and the staff said it closed at 9 and 10 o'clock was only on weekends and it was clearly We came in on a Monday.

Cons:

There was no help from the desk staff when we arrived other than taking my credit card to inform me I would be charged $150 if We destroyed the room. The breakfast was until 10 o'clock. He never told us how to get to the elevator or where it was located had to figure it out on our own. The door to our room was hard to open we had to shove it hard to get in. Otherwise our room was nice and spacious. My favorite part was the bedding very comfortable beds great pillows. We slept well that night. And I loved the history of the building and especially the fault downstairs near bathrooms. It is a beautiful building

2026-05-28 • via Nuitee
M
Matthew • couple • us
10
Lots of fun
Pros:

I enjoyed the free breakfast. It was really good

2026-05-24 • via Nuitee
M
mvG8384DI • Family • East Amherst, New York
6
Not what we rhought
Pros:

I booked a two bedroom king suite for four nights. From the description, you would think it is two rooms because that is what it said. We were surprised to find these is no door between the two rooms so you might as well be in the same room. This is misleading and should be corrected. There is a door to a small uncomfortable living area. It had a pull out couch but a skylight over head. Nobody could ever sleep in that room. The other two rooms has no actual window. It had a small block window up high. It was quiet with no ground noise but a bit unnerving to have concrete walls and no windows. The room was clean.

Valet parking is an issue. I takes a good half hour or more to get your car and make sure they check it back it before you walk away. The people are very nice and doing their best but I will never stay at another hotel that doesn't have parking.

The breakfast is very basic but was clean and a nice area. Great service but would have liked to see some fruit.

The area is a great location to the inner harbor but we only went once so I wish I stayed farther outside the city.

The front desk attendants were all very nice. This hotel needs more luggage transports. There were 2, very small and not in good shape.

2026-05-23 • via Tripadvisor
J
James • extended_group • us
6
2026-05-17 • via Nuitee
D
Dora • extended_group • mx
8
Cons:

Que content el parking! Todo hotel debe de tener ese servicio y facilitate para sus huespedes

2026-05-16 • via Nuitee
K
Kathy • extended_group • us
9
2026-05-15 • via Nuitee
P
Paola • extended_group • it
8
Buona esperienza
Pros:

La zona era buona, si raggiungeva a piedi l'Harbor in 10 minuti. Servizio con parcheggio auto ad un prezzo ragionevole.

2026-05-13 • via Nuitee
S
Shawnte • couple • us
10
2026-05-12 • via Nuitee