La Joya Pachuca

Hotels
9.2 (976 reviews)
Boulevard Everardo Marquez, Numero 100 , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Cons:
Limited amenities functionality
No breakfast included
Issues with water availability

Categories

Cleanliness
9.44
Generally clean with some reports of cleanliness in the rooms, though there were mentions of issues with water availability.
Service
9.91
Positive reviews about staff attentiveness and willingness to help, with a minor mention of less personalized service.
Location
9.45
Multiple reviews highlighted the great location, beneficial for accessibility.
Room Quality
8.9
Rooms were generally appreciated for comfort and cleanliness, despite isolated complaints about maintenance.
Amenities
8.43
There were some positive notes about available amenities; however, lack of functioning devices was noted.
Value for Money
9.39
Overall perceived as good value due to quality facilities and service.
Food and Beverage
8.44
Breakfast not included in the stay, affecting overall value perception slightly.
Overall Experience
9.61
Overall satisfaction with the stay, minor negatives addressed but no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:12

Property Description

Modern Rooms with Amenities
Experience comfort and style in our air-conditioned rooms at La Joya Pachuca. Enjoy modern décor, flat-screen cable TV, free WiFi, and a coffee maker for your convenience.

Dining Options
Indulge in international cuisine at our hotel's restaurant or explore the variety of dining choices in the adjacent shopping centre. Unwind with a drink at our stylish bar after a day of exploration.

Convenient Location and Services
Located in central Pachuca’s business district, our hotel is just 800 meters from the train station. Let our knowledgeable staff assist you with recommendations and make the most of your visit to Pachuca. Book your stay at La Joya Pachuca for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 976 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.61
S
Salvador • solo_traveller • mx
10
2026-07-16 • via Nuitee
G
Guillermo • family_with_children • mx
10
MUY COMODO PARA UNOS DIAS DE DESCANSO
Pros:

La Ubicación esta muy bien, llegabamos caminando al centro, el desayuno es casero pero muy rico, lo disfrutamos mucho. Además nos toco con balcon y fue muy bonito.

Cons:

El Café, siendo de Veracruz me sabia un poco mas a agua, pero es cuestion de gustos. Tienen poco jabon y shampoo sobre todo que eramos 3 personas, podrían haber puesto mas.

2026-07-15 • via Nuitee
M
Mario • solo_traveller • mx
10
Pros:

Ubicación y servicio

Cons:

Algunos detalles de la edad misma del hotel, por ejemplo los ascensores y las cortinas.

2026-07-15 • via Nuitee
J
Jure • family_with_children • si
9
2026-07-14 • via Nuitee
J
Jeovanny • family_with_children • mx
7
Regular
Pros:

El desayuno y el servicio del mesero

Cons:

La atención en recepción
Caras y muy déspota

2026-07-14 • via Nuitee
M
Marleydis • couple • us
10
Súper buena
Pros:

Muy limpio y atento el personal

Cons:

Todo me gustó menos la comida del restaurant

2026-07-13 • via Nuitee
M
Marleydis • couple • us
10
Pros:

Todo muy limpio u buena atención

2026-07-13 • via Nuitee
E
Erick • solo_traveller • mx
10
2026-07-11 • via Nuitee
W
Whitt • extended_group • us
8
2026-07-11 • via Nuitee
J
Jose Enrique • family_with_children • mx
10
Excelente opción para hospedarse en Pachuca
Pros:

Habitaciones cómodas y excelente la atención del personal

2026-07-10 • via Nuitee
G
Gloria • solo_traveller • es
9
Pros:

Todo bien

Cons:

X

2026-07-10 • via Nuitee
M
Mario Manriquez • solo_traveller • mx
10
Pros:

Todo de excelente calidad

Cons:

No Aplica

2026-07-10 • via Nuitee
E
Eduardo • couple • mx
10
2026-07-10 • via Nuitee
C
CESAR • couple • mx
10
Maravillosa
Pros:

Es excepcional

2026-07-09 • via Nuitee
B
Beatriz • solo_traveller • mx
9
2026-07-08 • via Nuitee
M
Maria • solo_traveller • mx
9
Pros:

Instalaciones y atencion al cliente

2026-07-07 • via Nuitee
A
alberto • couple • mx
10
2026-07-04 • via Nuitee
A
Alvaro • solo_traveller • es
9
2026-07-04 • via Nuitee
M
MARCO ANTULIO • family_with_children • mx
8
Pros:

muy agusto, espero regresar pronto

2026-07-03 • via Nuitee
C
Cerda Eufracio • solo_traveller • mx
10
Pros:

Instalaciones muy limpias y personal muy amable excelente

Cons:

La habitación y el personal

2026-07-03 • via Nuitee