La Joya Pachuca

Hotels
9.2 (1004 reviews)
Boulevard Everardo Marquez, Numero 100 , Pachuca de Soto , MX
+52 771 718 3010

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Cons:
Limited amenities functionality
No breakfast included
Issues with water availability

Categories

Cleanliness
9.44
Generally clean with some reports of cleanliness in the rooms, though there were mentions of issues with water availability.
Service
9.91
Positive reviews about staff attentiveness and willingness to help, with a minor mention of less personalized service.
Location
9.45
Multiple reviews highlighted the great location, beneficial for accessibility.
Room Quality
8.9
Rooms were generally appreciated for comfort and cleanliness, despite isolated complaints about maintenance.
Amenities
8.43
There were some positive notes about available amenities; however, lack of functioning devices was noted.
Value for Money
9.39
Overall perceived as good value due to quality facilities and service.
Food and Beverage
8.44
Breakfast not included in the stay, affecting overall value perception slightly.
Overall Experience
9.61
Overall satisfaction with the stay, minor negatives addressed but no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:12

Property Description

Modern Rooms with Amenities
Experience comfort and style in our air-conditioned rooms at La Joya Pachuca. Enjoy modern décor, flat-screen cable TV, free WiFi, and a coffee maker for your convenience.

Dining Options
Indulge in international cuisine at our hotel's restaurant or explore the variety of dining choices in the adjacent shopping centre. Unwind with a drink at our stylish bar after a day of exploration.

Convenient Location and Services
Located in central Pachuca’s business district, our hotel is just 800 meters from the train station. Let our knowledgeable staff assist you with recommendations and make the most of your visit to Pachuca. Book your stay at La Joya Pachuca for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.2
Based on 1004 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.61
R
Rodrigo • solo_traveller • mx
10
Excelente Hotel
Pros:

Ubicación, limpieza, acogedor

Cons:

Todo me gusto

2026-10-31 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
Excelente Hotel
Pros:

Es tranquilo, limpio, acogedor.

Cons:

Todo me gusto.

2026-10-31 • via Nuitee
B
Baños • couple • mx
10
Pros:

La estancia y las instalaciones lindas.

2026-10-31 • via Nuitee
J
Jose Carlos • extended_group • mx
10
2026-10-30 • via Nuitee
S
SERGIO • couple • mx
9
Pros:

Ubicación, atención, limpieza y confort.

2026-10-30 • via Nuitee
J
Jaicas 63 • couple • co
10
Pros:

Todo bien

Cons:

Nada

2026-10-29 • via Nuitee
A
Aglz • family_with_children • mx
9
2026-10-26 • via Nuitee
A
Angelica • couple • mx
9
Estancia comoda
Pros:

El desayuno estuvo bien.

Cons:

No me gusto que no hubiera maquina de hielo y me cobraran por los vasos con hielo.

2026-10-19 • via Nuitee
R
Ramos • extended_group • mx
9
Excelente
Pros:

Austero

Cons:

La hora del desayuno se requería desayunar más tamprano

2026-10-19 • via Nuitee
I
Israel • couple • mx
10
Pros:

CÓMODO.

Cons:

No tengo opinión en contra.

2026-10-19 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
9
BUEN HOTEL Y UBICACION
Pros:

BUEN HOTEL EN BUENA UBICACION

Cons:

SE OYE TODO DE LAS HABITACIONES VECINAS, NULA PRIVACIDAD

2026-10-19 • via Nuitee
M
María Estela • couple • us
8
Good value for your money
Pros:

It was clean, the bed was comfortable and the staff was very attentive

2026-10-18 • via Nuitee
E
Elias Miguel • solo_traveller • mx
8
Buena ubicación y excelente lugar en Pachuca para hospedarse.
2026-10-14 • via Nuitee
N
Nuno • solo_traveller • pt
9
2026-10-14 • via Nuitee
V
vepman • solo_traveller • mx
10
2026-10-12 • via Nuitee
E
Eloy Perez • couple • mx
9
HOTEL LA JOYA FANTASTICO
Pros:

NO TOMAMOS EL DESAYUNO, PORQUE NORMALMENTE VAMOS A VER A MI HIJA Y A MI YERNO Y ELLOS NOS LLEVAN A CONOCER LUGARES, ESTA VEZ FUIMOS A LA DOMINGA LA CHUPALERA, SOTERO, MEZCALITA PARA DESAYUNOS Y EN LA NOCHE, MUY RECOMENDABLES Y A UNOS PRECIOS MUY ACCESIBLES

Cons:

TODO BIEN , IR A PACHUCA ES DISFRUTAR SUS CAMBIOS DE CLIMA Y POPR LO PRONTO, LA SEGURIDAD DE ANDAR POR ESE RUMBO,

2026-10-12 • via Nuitee
R
Roberto • solo_traveller • mx
10
2026-10-11 • via Nuitee
F
Francisco • extended_group • mx
9
2026-10-11 • via Nuitee
P
Pedro Barcena • solo_traveller • mx
10
Excelente opcion
Pros:

El valet parking 24 hrs

Cons:

Un poco duros los colchones tipo quiropráctico qué si bien producen un buen descanso son algo incómodos para acostarse

2026-09-18 • via Nuitee
Z
Zulemy • family_with_children • mx
9
Excelente ubicación y comodidad
Pros:

La ubicación sobre todo, las habitaciones cómodas, agua caliente todo el tiempo. El personal muy atento. Llegamos temprano y nos pudieron recibir antes.

Cons:

No vale la pena pagar el desayuno, es terrible. En frente hay puestos de comida más rica. Pagué 3 días de desayunos para 4 personas y solo ocupamos 1 porque no nos gustó nada.

2026-09-18 • via Nuitee