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Scenic Location in Fontana Village
Comfortable Rooms with Modern Amenities
Convenient Reception Assistance
Experience comfort and convenience at Fontana Village Resort & Marina. Book now for an unforgettable stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Atende muito bem o propósito da localização
Não tem café da manhã, poderia ter alguma opção rápida.
New bathroom
View was the parking lot.
Facilities are nice if they were cared for.
Very bad front desk staff and management.The food is also bad. Recipes are bad and they are prepared bad. The fireworks BBQ was garbage. A 3rd grader could do hotdogs better.
le calme de la place, la situation physique dans la forêt
les chambres étaient vielle, manque de rénovation pour le secteur ou nous étions
Many new owners this year employee turnover high. Poor training and poor management backup.
Probably a venture capital type experience.
Venerable traditional motel complex in Smokies mismanaged.
Location to event.
10/17/25 & 10/18/25. Cleanliness of the room overall very poor. Multiple safety issues. Adjoining room door does not have a lock just a chain & a chair to keep in "secure". Smoke detector not functioning and no cover. Ceiling light rusted and hanging from ceiling. Shower door not functioning properly very difficult to move to enter or exit. Bathroom light missing cover. A/C missing grill. Entry door peep hole in door stuffed with paper. Mini fridge missing shelves. Not so critical : Single bar of soap. One decaf coffee pod. I would have a hard time recommending a stay here. This is my second stay and not much has changed.
Had lunch when we arrived while waiting for our room, food was good staff is great
We came for the 4th of July, for one night. The staff is great, Elvis and the fireworks were awesome . The biggest problem was the room, the sink was leaking, toilet was running continuously, all of the lamps were unplugged so, had to move bed to plug them all back in, the door handle on the adjoining room door is broken, definitely not up to $200 a night standard. Also when we returned from the awesome fireworks there were 8 motorcycles parked parked in front of our room so, had to park away from our room.
The resort is in a beautiful location, and has everything you need in the village. The remodel has improved the attractiveness and comfort of the accommodations.
You always want to love Fontana Resort, and they always disappoint. They staff the place, hotel, restaurants, every service offered to the absolute minimum, leaving no room for sick employees or those who don’t come to work.
This time the big problem was Quill’s restaurant, the only option for lunch and dinner during our stay. First, there are now only inside tables in a tiny bar. All seating is outside, no matter the weather. Second, there was one employee there the whole day. Breakfast to close, he was the cook, server, cleanup, tended bar, everything. Poor kid must really need the job.
And here is the real problem. The resort is so remote that you have zero other meal options. So, you’re stranded in a little village where only one of their restaurants is open, and they have a massive staffing issue due to poor management. This is not a one time deal, it’s been this way the last several visits.
I stress, in such a remote location, this is real negligence to guests.
location is nice
room was very old, had that old smell, AC unit needs to be replaced, highly concerning
everything was great, except the buffet breakfast.
the location. there was no other choice
everything was old. they must renovate the property
Rooms were updated nicely.
The Thanksgiving buffet was not as top notch as in the past.
The coffee at the breakfast location at the main building was great. Thank you.
The coffee maker in the room was not so great and somewhat problematic. The wifi in my location was spotty.
This picturesque resort was perfect for my daughter’s wedding. We had a glorious experience. Accommodations were great and the staff attentive and kind. Both Hazel’s and Dam Garage had decent food. Lodging options were good too!
Super friendly staff and a comfortable bed, highly recommended!
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