Hilton Garden Inn Florence Novoli

Hotels
•
Hilton Garden Inn
8.4 (900 reviews)
Via Sandro Pertini 2/9 , Florence , IT
+39 055 42401

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and attentive staff
Good, varied breakfast (including gluten-free options)
Convenient for airport and public transport (tram/metro)
On-site/underground parking available
Quiet, comfortable beds and good towels
Cons:
Room maintenance issues (shower leaks, hole in draperies)
Air conditioning too cold / no in-room control
Some amenities broken (lift, clothes dryer)
Price/quality ratio could be better for some guests
Slightly far from city centre for those wanting central location

Categories

Cleanliness
9
Consistently praised across reviews ("clean", "Номер чистый", "Moderna e pulita"); breakfast and rooms noted as fresh and well maintained.
Service
9.2
Multiple comments highlight friendly, helpful staff, specific praise for reception, bar/restaurant team and a security guard providing extra care.
Location
8.6
Mixed but generally positive: convenient for airport/early flights and near tram/metro (5 min), slightly away from the historic centre for some guests but well located for transit.
Room Quality
7.7
Rooms are modern and comfortable (good beds, towels) but several maintenance issues noted (glass shower leaking, hole in draperies, AC control problems, some baths suggested to replace with showers).
Amenities
7.6
Good on-site parking and underground parking mentioned; breakfast variety and gluten-free options positive. Some amenities reported broken (lift, clothes dryer) and limited AC control in rooms.
Value for Money
7.7
Generally positive overall but a few guests mentioned price/quality could improve and extra charges (e.g., parking) affect perceived value.
Food and Beverage
8.9
Breakfast repeatedly described as very good/varied/abundant with gluten-free options; overall F&B impressions are favorable with minor requests for improvement from some guests.
Overall Experience
8.5
Many guests report a very positive stay (clean, calm, modern, friendly staff) and willingness to return; a few operational issues slightly lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Accessibility
Located in a bustling area near San Donato Park, Hilton Garden Inn offers easy access to both Florence Airport and the city center. With proximity to major motorways and Florence University, reaching the hotel is a breeze. The availability of a private underground garage adds to the convenience.

Modern and Comfortable Rooms
The hotel boasts rooms with a sleek design, featuring wood floors and contemporary decor. Guests can enjoy amenities such as free wired internet, air conditioning, satellite TV, and spacious beds for a comfortable stay. The modern bathrooms with complimentary toiletries ensure a relaxing experience.

Dining and Amenities
Indulge in Tuscan delicacies at the on-site city restaurant or grab snacks and essentials from the Pavilion Pantry shop. Stay active at the free gym or unwind in the stylish surroundings of the hotel. Book your stay at Hilton Garden Inn Florence Novoli for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.4
Based on 900 reviews
Cleanliness: 9
Service: 9.2
Location: 8.6
Room Quality: 7.7
Amenities: 7.6
Value for Money: 7.7
Food and Beverage: 8.9
Overall Experience: 8.5
P
Petr • couple • cz
8
Pros:

Room, location near trsm to center, parking

Cons:

It is too big for me.

2026-10-27 • via Nuitee
G
Giovanna • couple • us
8
THIS IS THE SECOND TIME WE BOOKED HERE AND WE LIKED THE ROOM SO WE RETURNED THIS YEAR.
Pros:

THE BED WAS VERY COMFORTABLE. THE ROOM WAS CLEAN.

Cons:

THE ONLY THING I NOTED WAS A HOLE IN THE DRAPPERIES. WE STAYED IN ROOM 142, WHICH I WILL REQUEST THE NEXT WE BOOK.

2026-10-27 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-10-20 • via Nuitee
T
Tracy • couple • ca
9
2026-10-17 • via Nuitee
Y
Yves • solo_traveller • ca
7
2026-10-12 • via Nuitee
D
Danilo • solo_traveller • it
8
2026-10-12 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

Clean and nice staff a bit out of the center but it was nice

Cons:

Location a bit far

2026-10-10 • via Nuitee
R
Rino • family_with_children • it
8
Tutto bene
Pros:

Posizione

Cons:

Rapporto qualità prezzo migliorabile

2026-10-10 • via Nuitee
S
Sean • couple • au
7
Good in suburbia
Pros:

Breakfast was good

Cons:

Lift didn’t work and clothes dryer didn’t work

2026-10-09 • via Nuitee
M
Min Nan • extended_group • tw
9
2026-10-07 • via Nuitee
S
Simon • couple • nz
9
I would stay there again.
Pros:

Modern, clean. Excellent towels

Cons:

The glass shower shield along the bath leaks in the bottom corner leaving a puddle of water accumulating after a late night shower. This could have resulted in a slip when going to the bathroom in the middle of the night.

2026-09-17 • via Nuitee
T
Tetiana • couple • ua
9
2026-09-15 • via Nuitee
O
Olha • solo_traveller • at
10
Pros:

Все было замечатьльно. Номер чистый, красивый, в ванной все необходимое есть. В отеле есть подземный паркинг 15€/сут. Завтраки великолепные, большое разнообразие и все свежее. До метро 5 мин пешком. Рядом есть торговый центр. Недалеко от метро отличный супермаркет с большим выбором продуктов.

2026-09-14 • via Nuitee
V
viviana64 • solo_traveller • it
5
avrebbe potuto essere molto più piacevole
Pros:

lo staff, la colazione, la pulizia

Cons:

l'aria condizionata nella stanza è eccessiva. è molto scomodo non averne il controllo dalla camera. io ho chiesto di spegnerla completamente, ma la camera è rimasta comunque troppo fredda. personalmente ritengo criticabile tenere un piumone per dormire la notte e la temperatura nella stanza a 19 gradi circa quando basterebbe garantire un refrigerio più moderato e biancheria da letto estiva per poter dormire con soddisfazione. mi sembra un inno allo spreco energetico e una mancanza di considerazione anche per le più ovvie direttive ecologiche.

2026-09-12 • via Nuitee
S
Serena • solo_traveller • it
10
2026-09-11 • via Nuitee
F
FABRIZIO • solo_traveller • it
8
buono.
Pros:

buon albergo per viaggio di lavoro .

Cons:

migliorie nel bagno togliere la vasca . colazione da migliorare.

2026-09-10 • via Nuitee
C
Carla • solo_traveller • it
10
Comodo e accogliente
Pros:

Ho soggiornato in questo albergo per motivi legati all’università e mi sono trovata davvero bene. La posizione era perfetta per i miei impegni e il centro era facilmente raggiungibile. Il letto era particolarmente comodo e la zona era silenziosa. Ho trovato molto utile avere a disposizione in camera il ferro e l’asse da stiro. La colazione è varia e abbondante. Ho apprezzato anche il check-out alle 12.

Cons:

Nulla in particolare

2026-09-04 • via Nuitee
M
Monica • couple • us
10
Convenient to the airport and comfortable
Pros:

Very convenient for an early flight. Clean, modern, and easy to manage! We were very pleased with the hotel and the staff were very friendly and there was parking onsite!

2026-09-02 • via Nuitee
E
Emilio • solo_traveller • ar
10
2026-09-01 • via Nuitee
C
Caroline • couple • de
10
2026-08-29 • via Nuitee