Residence Inn by Marriott Billings

Hotels
•
Residence Inn
8.8 (166 reviews)
956 South 25th Street West , Billings , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Family rooms
Pets allowed
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Lovely rooms
Cons:
Poor wifi
Terrible customer service

Categories

Cleanliness
8.69
The hotel is described as clean and comfortable, indicating good cleanliness standards.
Service
9.16
Service is frequently praised, especially the friendly and helpful staff.
Location
9.2
Multiple reviews highlight the great location of the hotel.
Room Quality
8.65
Rooms are described as lovely and spacious, though one review mentions standard issues.
Amenities
8.68
The presence of a pool and breakfast options are noted, contributing positively to amenities.
Value for Money
8.64
Good value for money is mentioned in reviews, especially regarding spacious suites.
Food and Beverage
8.69
The breakfast received positive remarks, contributing to the food and beverage experience.
Overall Experience
8.66
Overall experience appears positive with several guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:49

Property Description

Luxurious Amenities and Features

Nestled in Yellowstone Valley, Residence Inn Billings offers an unforgettable stay just 8 miles from the airport. Indulge in the indoor pool, hot tub, and daily breakfast buffet. Each studio boasts a fully equipped kitchen, perfect for a cozy retreat.

Evening Reception and Recreation

Unwind at the nightly guest reception or by the grand fireplace with a selection of beverages. Stay active with tennis courts and a modern fitness center featuring personal screens.

Proximity to ZooMontana

Explore wildlife at ZooMontana, located just 4 miles away. Book your stay now at Residence Inn Billings for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 166 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
C
candice • couple • be
7
Chambre magnifique avec un bel équipement, personnel très accueillant. Bruyant, petit déjeuner limité.
Pros:

J’ai aimé sa situation en plein centre ville. Les équipements de la chambre etaient très complets : cuisine équipée. Une buanderie pour les lessives.
Le personnel est très gentil.

Cons:

Pendant les 3 jours sur place la chambre : remplacement des essuies, vider les poubelles… n’a été fait qu’une seule fois. L’odeur désagréable dans les couloirs. Le bruits des camions de home dépôt toute la nuit. Le petit déjeuner inclus : pas de pain, un seul choix de yaourt, pas de pommes de terre, pas de bacon…. Nous sommes sortis déjeuner ailleurs les 3 jours. Un soir je suis descendue au magasin de l’hôtel pour acheter de la nourriture il n’y a que qques plats congelés déconseillé par la réceptionniste.

2026-01-29 • via Nuitee
J
joseph • family_with_children • us
10
Pros:

I would like to acknowledge my appreciation for the 2nd shift employee named Alisha. Having lost my wallet in Wyoming, I contacted the hotel in Billings to inquire about my (prepaid) check-in options prior to my arrival. Alisha was so considerate on my initial phone inquiry and facilitated our actual check-in upon arrival. Imagine the constraints one experiences having lost all of their identification and credit cards. It was a relief and pleasure to interact and reside at your facility. PLEASE ACKNOWLEDGE ALISHA FOR A JOB WELL DONE. I AM SO GRATEFUL FOR HER DISPOSITION AND PROFESSIONAL COURTESY, WHAT A RELIEF IN THIS POST COVID CUSTOMER SERVICE SOCIETY (OR LACK THERE OF)!

Cons:

N/A

2026-01-19 • via Nuitee
R
RICK • couple • us
10
Pros:

Nothing

Cons:

COULD OF BEEN BETTER.

2026-01-15 • via Nuitee
W
William • couple • us
10
2025-10-25 • via Nuitee
L
Lisa • family_with_children • us
10
2025-10-13 • via Nuitee
D
Dianne L • family
10
Pros:

Safe home like atmosphere, modern, beds, pillows and linens are perfectly supportive and warm/cool

2025-10-11 • via Nuitee
M
Mike • couple • gb
10
Great location, friendly staff. Hotel clean and comfortable. Good breakfast.
Pros:

Great location, comfortable and good breakfast.

Cons:

Nothing

2025-09-29 • via Nuitee
M
Mike • couple • gb
10
Ideal location, great rooms, friendly staff
Pros:

Lovely rooms, good breakfast, friendly staff

Cons:

No complaints

2025-09-18 • via Nuitee
D
Dee • couple • us
8
2025-09-06 • via Nuitee
A
Adrian • family_with_children • ie
9
Ideal place to regroup when on an adventure west!
Pros:

Really lovely two bedroom suite, grata value for money and friendly staff.

2025-08-25 • via Nuitee
B
Brittany • partner
10
Pros:

David was warm welcoming and so kind! Very helpful too.

2025-08-25 • via Nuitee
S
Scott
10
Great Stay in Billings
Pros:

Nice stay in Billings. Very nice rooms and pool area. Great breakfast. Poor wifi.

2025-08-16 • via Nuitee
R
Rachel • family_with_children • us
1
Terrible customer service
Pros:

I didn't stay here and they still charged me even after cancelling prior to the needed date.

Cons:

Nothing

2025-08-07 • via Nuitee
S
Suzette • couple • us
10
2025-08-01 • via Nuitee
D
Dianne L • family
10
Pros:

Spacious, quiet, good shampoo and conditioner, close to everything I want to go do

2025-07-27 • via Nuitee
M
Michael
10
Pros:

Great place

2025-07-24 • via Nuitee
D
Donald • family
10
Pros:

I loved the idea of having a full sized refrigerator and some actual drinking glasses and coffee cups. Its more like at home experience.

2025-07-18 • via Nuitee
D
dianebibija • Family • us
10
A lovely stay in Billings
Pros:

We arrived late on a road trip and were checked in by an exceptional staff member who went the extra mile to ensure we had a two-room suite for us and our daughter. The rooms were clean, the shower was wonderful, the hair / body products were great. The bed sheets / pillows / blanket could be a higher thread count (especially for a Marriott property) but we still had a great sleep. Fireplace in the suite was a nice touch along with a full kitchen. It felt very safe and we felt comfortable leaving our camping gear in our car while we slept. I would stay here again.

2025-06-28 • via Tripadvisor
R
rwK1306AC • Family
2
A hotel that feels like sitting in the very last row of an airplane
Pros:

Hotel is unclean, EXTREMELY NOISY AT ALL HOURS, avoid at all costs if you need sleep and don’t want to be bitten by bugs in your room.
Breakfast also is gross. Pool is also unclean. We had a two room suite and it has been a stay from hell. 10/10 do not recommend.

2025-06-27 • via Tripadvisor
J
Janice
6
Pros:

NA

2025-06-23 • via Nuitee