Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6303 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , jp
+81 3-3211-2233

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 6303 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
E
Eva • family_with_children • us
10
2026-08-09 • via Nuitee
Y
Yonathan • couple • us
10
Pros:

Buena

Cons:

Buena

2026-08-08 • via Nuitee
欣玫 • family_with_children • tw
10
交通方便，服務親切周到。
Pros:

俯視即東京車站，鐵道迷首選！

2026-08-08 • via Nuitee
S
Sarka • family_with_children • cz
9
Pros:

Great location, nice room, helpfull staff.

2026-08-08 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-08-07 • via Nuitee
T
Torresleon • solo_traveller • us
10
Pros:

The hotel is close to the Tokyo Station. The rooms were exceptionally clean. The staff super sweet, friendly, and helpful. I will definitely be returning.

Cons:

Nothing

2026-08-07 • via Nuitee
D
Diane • family_with_children • us
10
I would go back in a heartbeat!
Pros:

1-exremely comfortable bed; extremely clean
2-breakfast buffet was excellent; loved the model train in the lobby!
3-definitely should enjoy a cocktail or champagne in restaurant at night
4-location: outstanding for my purposes and quick and easy access to the Narita airport
5-staff was efficient & knowledgeable; check in and check out very smooth and easy; staff member actually walked me to the JR ticket office to get my tickets for a trip on the Saphir Odoriko

2026-08-06 • via Nuitee
C
Carlos • family_with_children • es
8
Una habitación pequeña con una ubicación estupenda.
Pros:

La ubicación es excelente. Está sobre la estación del tren bala y metro, por lo que es muy cómodo. Los bajos de la estación son un centro comercial con muchos restaurantes, por lo que facilita mucho tanto la llegada como el final del día si estas cansado.

Cons:

Las habitaciones son pequeñas. No hay habitaciones con tres camas, por lo que si vas con niños tendrás que compartir la cama.

2026-08-05 • via Nuitee
Y
Yanjun • family_with_children • cn
10
2026-08-04 • via Nuitee
G
Gaitan Alba • solo_traveller • es
7
Pros:

La localización

Cons:

Muy pequeña la habitación, en comparación con otros hoteles en los q nos alojamos

2026-08-04 • via Nuitee
T
TOSHIKO • couple • jp
10
2026-08-04 • via Nuitee
Y
YUUKO • solo_traveller • jp
8
Pros:

駅近くで良かったです
朝食がおいしかった‼️
清潔でした。

Cons:

窓からの眺望は　ビルの工事中で　残念でした。

2026-08-04 • via Nuitee
D
Dorota • family_with_children • pl
10
Niesamowity
Pros:

Lokalizacja , obsługa śniadania

Cons:

Nie ma takiej rzeczy

2026-08-04 • via Nuitee
M
MAYU • family_with_children • jp
10
2026-08-04 • via Nuitee
N
Nitasha • solo_traveller • gb
7
Pros:

Location is great.

Cons:

It's quite dated but given the price and location and the fact that we were only there for one night can't hold it against them

2026-08-03 • via Nuitee
S
Sekar • couple • id
10
10/10
Pros:

The location, the size, the cleanliness

2026-08-03 • via Nuitee
A
Andrew • family_with_children • us
9
2026-08-03 • via Nuitee
W
Wen Hao • family_with_children • no
7
2026-08-03 • via Nuitee
S
sophia • couple • us
9
Very convenient, comfortable and clean.
Pros:

the location and nigh time view of the city. The staff was very helpful as well.

2026-08-03 • via Nuitee
はせがわ • couple • jp
9
2026-08-03 • via Nuitee