Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6037 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.7
Based on 6037 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
E
Edward • couple • us
8
Nice hotel
2026-05-10 • via Nuitee
H
Herbert • couple • ch
10
2026-05-09 • via Nuitee
S
SHIH HUA • solo_traveller • us
8
2026-05-09 • via Nuitee
M
Marjetica • solo_traveller • pt
8
Pros:

Proximity to the train station

2026-05-09 • via Nuitee
B
Brown2je • solo_traveller • ca
9
2026-05-09 • via Nuitee
C
caroline • couple • fr
9
2026-05-09 • via Nuitee
D
Denise • couple • us
10
2026-05-09 • via Nuitee
C
Cowan • solo_traveller • us
10
Classy and beautiful
Pros:

The views were incredible. Super quiet and very comfortable.

Cons:

Nothing

2026-05-09 • via Nuitee
J
Jeong • solo_traveller • kr
8
2026-05-08 • via Nuitee
R
Rashad • solo_traveller • us
10
2026-05-08 • via Nuitee
A
Anuruddha • couple • gb
9
The hotel is situated near the JR station, which helped us catch the bullet train on time. The staff
Pros:

This hotel was the first hotel we stayed in during our trip to Japan. I had one of the best dinners at the hotel restaurant. The staff were very friendly and helpful.

Cons:

nothing

2026-05-07 • via Nuitee
K
Katarína • family_with_children • sk
8
It was fine but overpriced
Pros:

Comfy beds. Nice amenities. Black out courtains. Quiet and isolated from outside noise. Laundry room available.

Cons:

The interior was artificial materials. We were in the renovated room, but our kids had the old room and I found it nicer, more wood materials. We were not able to pay with our phone, physical cc was required. I found the hotel to be ok but overpriced for the quality. The view was into construction site. The bar closes early as well.

2026-05-07 • via Nuitee
M
Mitsuru • extended_group • jp
7
2026-05-06 • via Nuitee
C
cristina • extended_group • it
8
Cons:

Non è previsto uno spazio/camera per cambiarsi prima della partenza

2026-05-06 • via Nuitee
H
Hideaki • couple • jp
8
休息
Pros:

静か　ルームサービスの料理が美味しい　ベッドとTVの配置が良い

Cons:

見晴らしがいまひとつ

2026-05-05 • via Nuitee
A
August • couple • nl
10
2026-05-05 • via Nuitee
H
Hsuchihhong • solo_traveller • tw
10
2026-05-05 • via Nuitee
細川 • family_with_children • jp
6
Pros:

駅が近い

2026-05-05 • via Nuitee
D
DANIEL • solo_traveller • fr
9
Excellent établissement à Tokyo
Pros:

Excellent hôtel très bien placé pour qui voyage en train. Buffet de petit déjeuner asiatique et occidental remarquable. À conseiller chaleureusement.

Cons:

RAS !

2026-05-05 • via Nuitee
K
Koichi • couple • jp
9
⭐️5です
Pros:

景色最高でした♪

ロビーの香りも最高

Cons:

ないです。
しいて言えば少し寒かった。
空調の微調整が少しって感じでした。

2026-05-05 • via Nuitee