Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6395 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , JP
+81 3-3211-2233

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 6395 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
I
Imai • couple • jp
7
2026-09-19 • via Nuitee
A
ailsa • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
MIKA • couple • jp
10
2026-09-19 • via Nuitee
D
DEVISMES • solo_traveller • fr
10
Accueil au top !
Pros:

L'accueil, la propreté, le lieu.

Cons:

Rien, un peu cher forcément mais compréhensible vu la localisation (à côté de Tokyo Station)

2026-09-18 • via Nuitee
J
Josephine • couple • au
8
Great location close to Tokyo station. Would definitely recommend it to friends
Pros:

Breakfast was enjoyable with a good variety of foods

Cons:

The late check-in. 3pm is too late, but we were allowed in by 2.30

2026-09-18 • via Nuitee
• solo_traveller • tw
10
2026-09-17 • via Nuitee
T
Topaz • family_with_children • il
9
2026-09-17 • via Nuitee
C
Cassie • couple • au
10
Great location
Pros:

Convenient location. Friendly staff and easy to use facilities (laundry)

Cons:

The bed was a little hard.

2026-09-17 • via Nuitee
V
Victor • family_with_children • es
7
2026-09-16 • via Nuitee
J
Jost • solo_traveller • de
10
Perfekte Lage am Bahnhof, sauber und klasse Service
Pros:

Tolle Lage direkt an Tokio Station

Cons:

Schwer mit Google Maps zu finden.
Apple Maps klappt gut.

2026-09-16 • via Nuitee
• solo_traveller • it
9
2026-09-16 • via Nuitee
J
Jost • solo_traveller • de
10
2026-09-16 • via Nuitee
F
Fatima • extended_group • us
10
Pros:

Wry good

2026-09-15 • via Nuitee
G
Grace • family_with_children • gb
10
2026-09-14 • via Nuitee
S
Sarah • couple • gb
8
2026-09-14 • via Nuitee
L
Luis • couple • mx
10
Viaje de Vacaciones con Pareja
Pros:

Exclelente ubicación justo a un lado de la estacion del tren lo cual lo hace muy conveniente, La habtacion muy completa y con una vista envidiable de Tokio, es un hotel de un precio considerable pero vale 100% la pena.

Cons:

Todo cubrio 100% lo esperado.

2026-09-14 • via Nuitee
F
Felipe • solo_traveller • us
9
Pros:

Amazing location, steps away from Tokyo station

Cons:

Not a lot of amenities

2026-09-13 • via Nuitee
M
Marielle • solo_traveller • be
9
Tokio
Pros:

Toplocatie

Cons:

/

2026-09-12 • via Nuitee
A
Akira • couple • jp
10
最高
Pros:

部屋が清潔でロケーションが良かったです

2026-09-12 • via Nuitee
C
CT • solo_traveller • fr
10
2026-09-11 • via Nuitee