Hotel Metropolitan Tokyo Marunouchi

Hotels
•
JR-EAST HOTELS
8.7 (6187 reviews)
Chiyoda-ku Marunouchi 1-7-12 Sapia Tower 27F , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean rooms
Cons:
Room size
Old facilities
High prices

Categories

Cleanliness
8.49
Generally clean, but some rooms had issues like a pesticide smell.
Service
9.26
Staff was attentive and helpful, demonstrated high quality service.
Location
9.3
Excellent location near Tokyo Station, very convenient for travel.
Room Quality
7.75
Rooms are old and small, needs renovation.
Amenities
8.78
Basic amenities provided, laundry room available, but gym facilities lacking.
Value for Money
8.74
Prices seem high for room size, but location compensates.
Food and Beverage
8.29
Good dining options but attention needed on breakfast quality.
Overall Experience
8.96
Overall enjoyable stay, would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Prime Location at Tokyo Station
Hotel Metropolitan Tokyo Marunouchi is a mere 1-minute walk from Otemachi Station, offering unparalleled convenience for travelers. Situated in the heart of the city, guests can easily access various attractions and transportation hubs.

Luxurious Amenities
The hotel boasts air-conditioned guestrooms with a modern interior, each equipped with a fridge and a flat-screen TV. Guests can indulge in massage services, utilize the 24-hour business center, and enjoy complimentary WiFi throughout the property.

Spectacular Dining Experience
Treat yourself to exquisite French and Japanese dishes at the upscale TENQOO restaurant and bar on the 27th floor, providing stunning views of the bustling Tokyo cityscape. Immerse yourself in a culinary journey without leaving the hotel premises.

Experience the epitome of luxury and convenience at Hotel Metropolitan Tokyo Marunouchi. Book your stay now for an unforgettable Tokyo getaway.

Important information:

From Tokyo Train Station, the Nihonbashi Exit is nearest to the hotel.

The rooms cannot accommodate an extra bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.7
Based on 6187 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
Z
ZAFER • family_with_children • tr
10
2026-06-27 • via Nuitee
B
Betsy Ramírez Rico • solo_traveller • mx
10
Pros:

Super Cómodo
Elegante
Comida deliciosa
Confort
Bien ubicado
Muy amables todos

2026-06-27 • via Nuitee
N
NEGREL • family_with_children • fr
9
2026-06-27 • via Nuitee
Z
ZAFER • family_with_children • tr
9
2026-06-27 • via Nuitee
J
James • solo_traveller • au
9
2026-06-27 • via Nuitee
Y
Yi • solo_traveller • jp
10
2026-06-26 • via Nuitee
A
Andrew • solo_traveller • gb
9
The perfect place to end a trip.
Pros:

This might be the best hotel I've ever stayed at. I went for one night as the location was convenient for the airport and I regret not staying longer. The hotel looked superb; the bed was very comfortable; everything was immaculately clean; and the location was perfect in Tokyo Central station for getting to the airport. Most importantly though, the staff were wonderful. Friendly, professional, and so swift to help. I will certainly be hoping to return for longer in the future.

2026-06-25 • via Nuitee
S
Sarah • couple • my
9
2026-06-24 • via Nuitee
T
Toshiaki • solo_traveller • jp
10
満足
Pros:

バスタブが大きくて快適

Cons:

無し

2026-06-23 • via Nuitee
S
Simone • family_with_children • it
10
2026-06-22 • via Nuitee
I
imran • couple • tr
10
Gezgin Çift
Pros:

Manzara müthişti. Oda çok temizdi. Tokyo istasyonu köşesindeydi

Cons:

Oda küçüktü

2026-06-22 • via Nuitee
N
NARUKI • couple • jp
10
2026-06-22 • via Nuitee
A
Andiehh • solo_traveller • mx
9
2026-06-22 • via Nuitee
M
mikie • solo_traveller • jp
7
また、訪れたいホテル
Pros:

ロケーションが素晴らしかった
清潔で心地よい時間を過ごすことができました
スタッフの皆さんも素晴らしい接客を心がけてありました

Cons:

スポーツジムが休止だったのが残念だった

2026-06-22 • via Nuitee
H
HATSUE • family_with_children • jp
8
とても良かったです。
Pros:

利便性の高さはピカイチ。駐車場も一泊2000円は安いと思いました。朝食はメニュー豊富でロケーションもよく、ゆっくり楽しめました。スタッフどなたも物腰が柔らかく安心して過ごせました。電車が見えるし、ジオラマ展示もあり、孫も喜んでいました。

2026-06-21 • via Nuitee
K
KUNIAKI • solo_traveller • jp
6
2026-06-21 • via Nuitee
J
Jane • couple • gb
10
2026-06-20 • via Nuitee
T
Tuyet Trinh • family_with_children • vn
8
Pros:

Địa điểm tuyệt vời, check in/out nhanh

Cons:

Giường không đủ độ cứng. Phòng của tôi có 2 người lớn 1 trẻ em nhưng chỉ được cấp 2 chai nước mỗi ngày, dép đi trong nhà cũng chỉ có 2 đôi. Không có welcome drinks và cà phê như các khách sạn khác

2026-06-20 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-06-19 • via Nuitee
A
Albert • solo_traveller • il
8
Pros:

המיקום

Cons:

חדר קטן מאוד מאוד מאוד..

2026-06-19 • via Nuitee