Pullman Santiago El Bosque

Hotels
•
Pullman Hotels and Resorts
9 (2171 reviews)
Roger de Flor 2770 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.39
Issues with cleanliness reported in reviews, including blood and mold.
Service
9.86
Generally positive mentions of staff helpfulness and efficiency, despite some complaints.
Location
9.9
Many reviews praised the excellent location near shopping and dining options.
Room Quality
8.35
Mixed sentiments with room comfort issues noted due to size and cleanliness.
Amenities
8.88
Amenities generally appreciated, though some limited complaints about gym and pool.
Value for Money
8.84
Value perceived as decent, but some guests felt it was overpriced.
Food and Beverage
9.39
Positive feedback on food quality and dining experience.
Overall Experience
9.36
Overall positive experience noted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

City Views Gym and Pool
Hotel Pullman Santiago El Bosque offers a unique experience with its gym and pool situated on the 18th floor, providing breathtaking city views.

Convenient Location
Located just 200 meters from Tobalaba Subway Station and the renowned Costanera Center shopping mall, our hotel ensures easy access to prime city attractions.

LILA Restaurant Experience
Indulge in a culinary journey at LILA, our hotel bar and restaurant, boasting a large terrace with a retractable roof for year-round enjoyment. Experience a cosmopolitan atmosphere and savor dishes made with the finest, carefully selected ingredients.

Book now and elevate your stay at Hotel Pullman Santiago El Bosque.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$60 per person per night when using an existing bed.
    People 12 years old and over stay for US$66 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2171 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
G
Gabriel • family_with_children • ca
9
Pros:

The location and the condition of the hotel.

Cons:

The comforter blanket was a little too hot for my liking.

2026-03-01 • via Nuitee
Y
Yuming • couple • us
8
Pros:

Central location and great breakfast.

Cons:

None

2026-02-26 • via Nuitee
S
Sergio • couple • co
8
Gran ubicación, mal personal de recepción.
Pros:

La ubicación del hotel es espectacular!

Cons:

El personal de recepción poco diligente y amable, una sonrisa o mejor actitud estaría muy bien, una lástima.

2026-02-23 • via Nuitee
M
MARIO • family_with_children • it
8
Pros:

Colazione variegata

Cons:

Poca flessibilità del personale

2026-02-23 • via Nuitee
B
Bruna • family_with_children • br
6
Nao recomendo
Pros:

O quarto é bom, o hotel é moderno, agradavel. A localizacao é muito boa.

Cons:

Recepcionista muito mal preparado, incapaz de resolver questoes simples da minha reserva no check-in e ainda por cima rude nas suas colocacoes. Viajo com muita frequencia principalmente a trabalho e esta foi a pior recepcao que tive em um hotel. No cafe da manha ninguem informou sobre as opcoes disponiveis fora do buffet. Hotel tem muito a melhorar em relacao ao treinamento dos funcionarios!

2026-02-23 • via Nuitee
D
Drygupunx • family_with_children • pl
8
2026-02-14 • via Nuitee
L
Liang • couple • nz
10
Good
Pros:

Service

Cons:

Did not stay

2026-02-14 • via Nuitee
P
Patricio • family_with_children • ar
9
Muy recomendable
2026-02-12 • via Nuitee
L
liu • couple • us
10
Pros:

Francsisco is very nice and help us a lot! Really thanks!The position is very good and safe.

2026-02-11 • via Nuitee
C
Claudia • family_with_children • cl
10
2026-02-09 • via Nuitee
A
Ana • couple • br
10
2026-02-09 • via Nuitee
L
Lina • couple • ca
9
Excellente première expérience
Pros:

L’emplacement, la propreté, le calme, le tarif raisonnable.

2026-01-31 • via Nuitee
J
Jane Elizabeth Orde • couple • fr
7
Pros:

Room was spacious and comfortable bed. Staff were generally very helpful. Location was good with lots of bars and restaurants within walking distance. Easy to get an uber.

2026-01-30 • via Nuitee
P
Paulo cesar • family_with_children • br
9
2026-01-29 • via Nuitee
J
José • solo_traveller • es
8
2026-01-28 • via Nuitee
S
Sandra • solo_traveller • br
9
QUARTO COM BOM ESPACO, OTIMAS CAMAS, OTIMA DUCHA, BEM LOCALIZADO
Pros:

ESPACO DO QUARTO MUITO BOM, CAMAS CONFORTAVEIS, OTIMA DUCHA, MOBILIARIO PARA TRABALHO ADEQUADO, CORREDORES SILENCIOSOS, LOCALIZACAO PERFEITA PARA MEUS COMPROMISSOS

Cons:

FECHEI HOSPEDAGEM SEM CAFE DA MANHA, POR CONTA DA MINHA INTOLERANCIA A LACTOSE E GLUTEN. OS HOTEIS NAO ESTAO PREOCUPADOS E NEM FAZEM IDEIA DA QUANTIDADE DE HOSPEDES INTOLERANTES, NAO HAVENDO OPCOES DE ALIMENTOS PARA NOSSO CASO.

2026-01-27 • via Nuitee
M
MAXIMILIANO • couple • br
8
Localização excelente, time da recepção atencioso. Café da manhã muito bom.
Pros:

Localização excelente. Hotel fica próximo ao Mercado e possui acesso fácil para outros locais, como o Costanera Center e outras atrações.

Cons:

A limpeza dos quartos poderia ser melhor, em especial do banheiro.

2026-01-27 • via Nuitee
C
cristian • family_with_children • ar
9
2026-01-27 • via Nuitee
J
Jorge André • couple • qa
7
2026-01-26 • via Nuitee
F
Fabiola • couple • mx
10
Excelente hospedaje
Pros:

Su servicio y la ubicación

Cons:

Nada

2026-01-26 • via Nuitee