Pullman Santiago El Bosque

Hotels
Pullman Hotels and Resorts
9 (2218 reviews)
Roger de Flor 2770 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.39
Issues with cleanliness reported in reviews, including blood and mold.
Service
9.86
Generally positive mentions of staff helpfulness and efficiency, despite some complaints.
Location
9.9
Many reviews praised the excellent location near shopping and dining options.
Room Quality
8.35
Mixed sentiments with room comfort issues noted due to size and cleanliness.
Amenities
8.88
Amenities generally appreciated, though some limited complaints about gym and pool.
Value for Money
8.84
Value perceived as decent, but some guests felt it was overpriced.
Food and Beverage
9.39
Positive feedback on food quality and dining experience.
Overall Experience
9.36
Overall positive experience noted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

City Views Gym and Pool
Hotel Pullman Santiago El Bosque offers a unique experience with its gym and pool situated on the 18th floor, providing breathtaking city views.

Convenient Location
Located just 200 meters from Tobalaba Subway Station and the renowned Costanera Center shopping mall, our hotel ensures easy access to prime city attractions.

LILA Restaurant Experience
Indulge in a culinary journey at LILA, our hotel bar and restaurant, boasting a large terrace with a retractable roof for year-round enjoyment. Experience a cosmopolitan atmosphere and savor dishes made with the finest, carefully selected ingredients.

Book now and elevate your stay at Hotel Pullman Santiago El Bosque.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$60 per person per night when using an existing bed.
    People 12 years old and over stay for US$66 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2218 reviews
Cleanliness: 7.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
R
Renata couple br
10
Muito confortável, excelente age da manhã e localização excepcional em Santiago
Pros:

Localização maravilhosa

Cons:

Gostei de tudo

2026-04-29 via Nuitee
F
Fernando couple br
2
2026-04-27 via Nuitee
R
RENZO solo_traveller pe
9
2026-04-26 via Nuitee
L
Luis Eduardo solo_traveller bo
10
Pros:

Limpieza,

Cons:

Poco espacio para colocar y guardar las ropas,

2026-04-24 via Nuitee
J
Jason solo_traveller sg
9
2026-04-24 via Nuitee
A
alessandro family_with_children it
10
2026-04-22 via Nuitee
M
Marat couple ru
7
2026-04-20 via Nuitee
M
morgan2008 solo_traveller fk
10
2026-04-20 via Nuitee
J
Jennifer solo_traveller au
9
Excellent hotel and very safe location
Cons:

Reception were unable to attend to small requests

2026-04-20 via Nuitee
G
Galba solo_traveller br
9
Boa
Pros:

Camas, café da manhã restaurante e os serviços foram muito bons

Cons:

A ducha è muito fraca sem pressão

2026-04-18 via Nuitee
S
Scott couple au
9
2026-04-16 via Nuitee
G
Gabryel solo_traveller br
10
2026-04-15 via Nuitee
B
Badurski couple pl
9
Hotel umiejscowiony w bezpiecznej dzielnicy. Zdecydowanie polecam sniadaniami!
Pros:

Pokoje są schludne i przestronne. Śniadanie znakomite.

Cons:

Dość wysoka cena

2026-04-14 via Nuitee
C
CARLOS ALBERTO couple br
9
2026-04-13 via Nuitee
C
celio ricardo family_with_children br
9
Ótimo custo x benefício. Localização perfeita!
Pros:

Atendimento, Conforto, Localização, Não tem barulho, muito bom.

Cons:

Não participei do café da manhã, mas provei um croissant e não gostei.

2026-04-11 via Nuitee
K
KARIN solo_traveller pe
9
Super buena experiencia
Pros:

La atención, el tamaño de las habitaciones, espaciosas y muy cómodas, el restaurante, desayuno, almuerzo y cena. Solo me quedé de un día para otro, pero todo super bien. El servicio al cliente muy bueno: La cafetera de la habitación no funcionaba y me la arreglaron en menos de 10 minutos desde que lo informé.

Cons:

La verdad es que nada importante, todo muy bien. Sin embargo, podría mencionar un pequeño detalle: me sorprendió que en el desayuno no habían frutos rojos porque Chile es reconocido por sus arandanos rojos, frambesas, moras, etc...

2026-04-10 via Nuitee
T
Tiago couple br
8
2026-04-09 via Nuitee
S
SANDRA couple pe
8
Pros:

Ubicación
Facilities

Cons:

Solicitamos late check out desde el 1er día y nos decían que preguntáramos al día siguiente y así hasta el último día que nos dijeron que no era posible , ni siquiera con pago adicional. Nos generaron expectativa , sabiendo que ya estaban overbooked.

2026-04-08 via Nuitee
family_with_children cl
9
2026-04-08 via Nuitee
G
Gustavo couple br
9
Voltaria novamente!
Pros:

Equipe gentil, prestativa, café da manha Bom, com boas opcoes, cama muito boa, e localização excelente!

Cons:

Com certeza o fato do chuveiro ser baixo pra uma pessoa alta!

2026-04-07 via Nuitee