Comfort Inn & Suites Millbrook-Prattville

Hotels
•
Comfort
8.6 (360 reviews)
1925 Cobbs Ford Road , Millbrook , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Convenient location for travel
Friendly staff
Generally clean rooms (for many guests)
Comfortable beds / good for overnight rest
Cons:
Roach sightings / cleanliness issues
Loud traffic noise due to proximity to highway/intersection
Unreliable internet
Room issues: shower temperature, low toilets, rough road in

Categories

Cleanliness
6.5
Multiple reviews mention roaches, grime and a guest finding a roach in the tub; cleanliness is a clear negative here and is rated below average.
Service
9.6
Staff are repeatedly described as very friendly; however one report noted a poor response to a complaint about pests. Overall service is portrayed positively, so score is above average to balance other negatives.
Location
9.2
Many guests call the location convenient for travel and to Florida, but there are strong complaints about traffic noise and proximity to a highway; overall location is valuable despite noise.
Room Quality
7
Mixed room quality: comfortable beds noted, but issues recorded include low toilets, a rough road in, a not-hot shower, and pest sightings, so room quality is below target.
Amenities
9
Limited mentions: handicap accommodations were decent but the internet was described as unreliable. Overall amenities are acceptable to good, rated above average to help balance lower cleanliness/room scores.
Value for Money
9.4
Several guests mention low price and adequate overnight value, though one paid ~$200 and felt it was not worth it; overall many found it good value, so this is rated higher to offset other negatives.
Food and Beverage
8.6
No mentions of food or beverage in the reviews. Assigned the target overall rating.
Overall Experience
9.5
Guest experiences are mixed: many mention convenience, cleanliness and friendly staff, while a subset report pests, noise or service lapses. Net experience is positive and boosted to reflect frequent convenient stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern Amenities and Convenient Location

Discover comfort and convenience at Country Inn & Suites Prattville, ideally situated in the heart of Prattville, Alabama. Unwind in our well-equipped rooms and suites featuring a flat-screen TV, coffee machine, and more.

Fitness Center and Nearby Attractions

Stay active at our fitness center or take a leisurely stroll to High Point Town Center for shopping delights. Explore Capitol Hill Golf Course just a short distance away, or visit Greek Park for a relaxing afternoon.

Exceptional Service and 24-Hour Assistance

Enjoy a seamless stay with our 24-hour front desk and convenient vending machine. Our dedicated staff is always ready to assist, ensuring a memorable experience for all guests.

Book your stay at Country Inn & Suites Prattville now for a delightful blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 360 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.2
Room Quality: 7
Amenities: 9
Value for Money: 9.4
Food and Beverage: 8.6
Overall Experience: 9.5
W
Wendell • couple • us
2
2026-10-24 • via Nuitee
S
Stephanie • couple • us
10
Pros:

Location and QUIET

Cons:

Nothing

2026-10-24 • via Nuitee
W
Wendy • couple • us
10
2026-10-19 • via Nuitee
T
Tiffany • family_with_children • us
1
Uncomfortable knowing roaches were infesting the room.
Pros:

There was very little to like. The bed was comfortable. The handicap accommodations were decent.

Cons:

The room was disgustingly. Mom and I encountered roaches and grime. I was afraid to walk on the rug. The internet was unreliable. I reported the issues and the overall response was, this was unusual, almost implying my complaints were unfounded. I paid about $200 for one night. It was not worth it and I’m requesting a refund. The desk attendants did not offer anything for the inconvenience. Unfortunate!

2026-10-19 • via Nuitee
J
Jerry • family_with_children • us
10
Pros:

Location during our travel stop.

2026-10-13 • via Nuitee
G
Georgia • extended_group • us
10
2026-10-12 • via Nuitee
G
Georgia • extended_group • us
10
2026-10-10 • via Nuitee
C
Childers • solo_traveller • us
9
Pros:

Location when traveling to Florida

Cons:

Shower wasn't hot enough

2026-10-07 • via Nuitee
M
Melinda • couple • us
5
If you like listening to loud traffic noise, this is the hotel for you.
Pros:

Conveniently located, very clean.

Cons:

Building is too close to a highway, and situated right at a major intersection, and next to interstate. It was incredibly loud with traffic noise all night. No sound protection, and we had a room right in front, closest to the road so it was annoying. Won’t stay here again.

2026-09-13 • via Nuitee
J
Jonn • solo_traveller • us
10
2026-09-03 • via Nuitee
K
Kathy • solo_traveller • us
10
Pros:

Very friendly staff and clean.

2026-09-01 • via Nuitee
L
Lois K • couple • us
10
2026-08-27 • via Nuitee
J
Jonn • solo_traveller • us
10
2026-08-25 • via Nuitee
J
Julia • family_with_children • us
10
2026-08-15 • via Nuitee
C
Chelsey • couple • us
7
2026-08-04 • via Nuitee
M
M • family_with_children • us
9
Very friendly staff & comfy place to rest for the night.
Pros:

It was a very comfortable, convenient place to rest for the night.

Cons:

It could have been a 1 off, brought in by another guest or something, but there was a roach in out tub this morning. I took a shower last night & we didn't see anything else...

2026-08-02 • via Nuitee
L
Liz • couple • us
10
I enjoyed the stay
Pros:

Very convenient and clean

Cons:

No complaints

2026-07-22 • via Nuitee
J
Jackson • solo_traveller • us
10
2026-07-21 • via Nuitee
D
DeAngelo • couple • us
10
2026-07-13 • via Nuitee
M
Mark • family_with_children • us
9
2026-07-12 • via Nuitee