The Westin Chicago Lombard

Hotels
•
Westin
8.4 (671 reviews)
70 Yorktown Center , Lombard , us
+16307198000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Nice staff
Great location
Cons:
Cleanliness issues
Room quality concerns
Noisy environment

Categories

Cleanliness
6.91
Several reviews mentioned cleanliness issues such as crumbs in the bed and items left from previous guests.
Service
9.08
Most reviews indicate the staff were nice and helpful, but some reports of unwelcoming behavior.
Location
9.42
The location is frequently praised for its convenience and closeness to attractions.
Room Quality
7.87
Mixed feedback with some praises but notable complaints about specific room conditions.
Amenities
7.4
Amenities like the restaurant received praise, but issues were reported in other areas.
Value for Money
8.86
Value perceived as good, particularly with regards to the location and some quality aspects.
Food and Beverage
8.91
Breakfast and restaurant food received positive reviews, though some service issues noted.
Overall Experience
8.78
Overall sentiment was positive despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:55

Property Description

Luxurious Accommodation and Convenient Location
Experience sophistication and modern convenience in the heart of Lombard/Oak Brook. The Westin Chicago Lombard offers a seamless blend of style and comfort for both business and leisure travelers.

Exceptional Amenities for a Relaxing Stay
Indulge in our indoor pool and state-of-the-art Westin Workout fitness centre. Whether you're looking to unwind or stay active, we have you covered with top-notch facilities and services.

Explore, Relax, and Enjoy
From easy access to local attractions like the Brookfield Zoo to nearby corporate headquarters, our prime location ensures you make the most of your stay. Plus, we welcome all pets for a nominal fee, making your furry friends a part of the adventure.

Book now for an unforgettable stay at the Westin Chicago Lombard!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Minimum check in age is 18.

The Westin Chicago Lombard accepts pets weighing 56.6 kg or less. They are not permitted in the food and beverage areas. The pet fee is $50 per room, per night. Guests must sign waiver upon arrival at the hotel and they will be responsible for excessive damage or required cleaning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 671 reviews
Cleanliness: 6.91
Service: 9.08
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.78
A
Ashvinkumar • couple • us
10
2026-07-06 • via Nuitee
A
Ashvinkumar • couple • us
10
2026-07-06 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-07-04 • via Nuitee
K
Kerry • couple • us
10
2026-06-29 • via Nuitee
D
Davie • couple • us
10
2026-06-23 • via Nuitee
C
Chuck • solo_traveller • us
5
Somewhat tragic
Pros:

Locaation

Cons:

People. Food Staff. Lack of consideration

2026-06-20 • via Nuitee
N
Nickolas • couple • us
10
Relaxing and enjoyable.
Pros:

The event we went to see was in the same hotel. No need to leave it.

2026-06-16 • via Nuitee
A
Abdullah • couple • us
3
2026-06-15 • via Nuitee
L
Lantz • solo_traveller • us
10
2026-06-13 • via Nuitee
J
Jackie • couple • us
10
2026-06-12 • via Nuitee
D
Dr. Ariel Matia • couple • us
8
Very nice
Pros:

Excellent views

Cons:

Bathrooms need help/upgrade

2026-06-09 • via Nuitee
J
Jamar • couple • us
10
2026-06-07 • via Nuitee
J
James • solo_traveller • us
8
Pros:

The staff was very accommodating

Cons:

Room had a door off track to the fridge and the shower walls were not cleaned

2026-06-02 • via Nuitee
L
LINO • solo_traveller • us
10
We will be back
Pros:

Very clean

Cons:

Nothing to complain about

2026-05-28 • via Nuitee
B
Bryan • couple • us
10
2026-05-24 • via Nuitee
N
Nahriah • couple • us
10
2026-05-20 • via Nuitee
N
Nelvin • couple • us
10
Pros:

I enjoyed the stay, 10/10 on cleanliness and parking was amazing. Staff was very helpful and friendly. Will book at this place again!

Cons:

The credit for breakfast was confusing - I got the hang of it later but wish the prices were displayed.

2026-05-19 • via Nuitee
S
Sydney • couple • us
5
Pros:

Location is quiet

Cons:

Hair in beds and also bathrooms. No microwaves in rooms,they don’t have bowls or plates for guess to use.

2026-05-18 • via Nuitee
S
Shuron • solo_traveller • us
9
2026-05-14 • via Nuitee
K
Kaylie • couple • us
10
2026-05-09 • via Nuitee