The Westin Chicago Lombard

Hotels
•
Westin
8.4 (628 reviews)
70 Yorktown Center , Lombard , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Nice staff
Great location
Cons:
Cleanliness issues
Room quality concerns
Noisy environment

Categories

Cleanliness
6.91
Several reviews mentioned cleanliness issues such as crumbs in the bed and items left from previous guests.
Service
9.08
Most reviews indicate the staff were nice and helpful, but some reports of unwelcoming behavior.
Location
9.42
The location is frequently praised for its convenience and closeness to attractions.
Room Quality
7.87
Mixed feedback with some praises but notable complaints about specific room conditions.
Amenities
7.4
Amenities like the restaurant received praise, but issues were reported in other areas.
Value for Money
8.86
Value perceived as good, particularly with regards to the location and some quality aspects.
Food and Beverage
8.91
Breakfast and restaurant food received positive reviews, though some service issues noted.
Overall Experience
8.78
Overall sentiment was positive despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:55

Property Description

Luxurious Accommodation and Convenient Location
Experience sophistication and modern convenience in the heart of Lombard/Oak Brook. The Westin Chicago Lombard offers a seamless blend of style and comfort for both business and leisure travelers.

Exceptional Amenities for a Relaxing Stay
Indulge in our indoor pool and state-of-the-art Westin Workout fitness centre. Whether you're looking to unwind or stay active, we have you covered with top-notch facilities and services.

Explore, Relax, and Enjoy
From easy access to local attractions like the Brookfield Zoo to nearby corporate headquarters, our prime location ensures you make the most of your stay. Plus, we welcome all pets for a nominal fee, making your furry friends a part of the adventure.

Book now for an unforgettable stay at the Westin Chicago Lombard!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Minimum check in age is 18.

The Westin Chicago Lombard accepts pets weighing 56.6 kg or less. They are not permitted in the food and beverage areas. The pet fee is $50 per room, per night. Guests must sign waiver upon arrival at the hotel and they will be responsible for excessive damage or required cleaning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 628 reviews
Cleanliness: 6.91
Service: 9.08
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.78
D
Dushaun • couple • us
10
Pros:

I didn’t get a chance to eat breakfast and the location was easy to find.

Cons:

Not charge for parking.

2026-03-19 • via Nuitee
M
Martijn • couple • nl
8
2026-03-19 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-03-19 • via Nuitee
L
Latonia • family_with_children • us
10
2026-03-16 • via Nuitee
T
Tony • couple • us
10
2026-03-07 • via Nuitee
D
Dwayne • family_with_children • us
8
Pros:

Location and clean

Cons:

Toilet too low to the floor

2026-02-28 • via Nuitee
S
Samantha • couple • us
8
2026-02-23 • via Nuitee
S
Shontae • solo_traveller • us
10
Perfect staff was very helpful over the phone and in person check in and check out was a breeze I even got help with loa
Pros:

Everything was perfect the room as has was very spacious I hosted my first galentine I was able to fit a table and my back drop arch witch was something I was concerned about wanting turned out really good

2026-02-12 • via Nuitee
D
Dashane • couple • us
10
Overall a wonderful and beautiful clean hotel I recommend
Pros:

The location was amazing the food was delicious the view of the room was perfect

Cons:

Nothing that I can think of I loved everything

2026-01-28 • via Nuitee
K
Katera • couple • us
8
Amazing we will be back soon
Pros:

Nice hotel we enjoyed our stay. We will be back!

Cons:

More towels. But everything else was good

2026-01-26 • via Nuitee
N
Nathan • couple • us
8
2026-01-26 • via Nuitee
A
Allison • family_with_children • us
10
This was an excellent choice to visit our family!
Pros:

The breakfast every day was excellent. The waitress was so sweet and nice and I am a breakfast person so I ordered eggs and omelette and the coffee never bitter . I definitely want to choose this hotel again for our next visit to see family. This was a win win..

Cons:

The elevator key card was a little quirky for it to capture and sometimes wouldn’t get our floor and we’d have to ride up again. Lol

2026-01-23 • via Nuitee
S
Simone • couple • us
7
2026-01-21 • via Nuitee
M
Meatrice • couple • us
10
2026-01-20 • via Nuitee
D
Dean • family_with_children • us
7
Pros:

The restaurant.

Cons:

Pool was full of young sports teams
No towels Loud. Not very relaxing

2026-01-20 • via Nuitee
N
Nathan • couple • us
10
Was it exactly how advertised!
2026-01-19 • via Nuitee
J
Jeff • couple • us
9
2026-01-19 • via Nuitee
R
Ronnie • family_with_children • us
6
Pros:

location was easy

Cons:

room didnt have bottles of water and the front desk supposedly ran out every day we asked. the room had a bunch of items from previous guests behind the headboards which was disgusting and gross and seemed like the room didnt get cleaned. AC wasn't cooling to the set temp. It was hot

2026-01-19 • via Nuitee
N
NATHAN • couple • us
10
Great stay. Room service left more to be desired.
Pros:

The value and the location were great. The staff were also very nice.

Cons:

The guests who attended the conference were loud even though it was after midnight.

Room service could have clean up a little more.

2026-01-19 • via Nuitee
G
Gail • couple • us
3
Cons:

I reserved handicapped accessible with a roll-in shower. I got a standard double room with a bathtub and NO handgrips near toilet.

2026-01-19 • via Nuitee