Comfort Inn & Suites Rogersville

Hotels
•
Comfort
7.6 (309 reviews)
128 James Richardson Lane , Rogersville , US
+1 423-272-8700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient/easy-to-find location
Generally clean rooms and comfortable beds
Indoor pool, hot tub and fitness center available
Breakfast available (often acceptable)
Cons:
Room odors and occasional evidence of pests (wet-dog/mold smell, one cockroach report)
Maintenance/amenity issues (cold/out-of-service hot tub, pool chlorine, no hot water episode, half-working fridge)
Price concerns and extra pet fees / booking price inconsistencies
Breakfast area cleanliness issues (flies, messy prep) and occasional missing toiletries
Noisy room doors and some small/poor room furnishings (small pillows, missing table/chairs)

Categories

Cleanliness
7.2
Generally reported as clean by several guests, though there are recurring issues (room smells, wet-dog/mold odor, a found cockroach, occasional missed toiletries) bringing overall cleanliness to a mixed-but-satisfactory level.
Service
9
Consistently praised: staff described as very friendly, exceptional and accommodating, with helpful front-desk and attentive kitchen/maintenance staff; strong positive driver in reviews.
Location
8.5
Multiple guests called the location convenient, easy to find and close to their destinations/family—clear strength for the property.
Room Quality
6.8
Mixed room experience: comfortable beds reported, but issues include loud doors, small pillows, pet smells, partially working refrigerators, missing furniture in some rooms and slippery tubs—room quality is below average.
Amenities
7.6
Amenities (indoor pool, hot tub, fitness center, breakfast area) are valued and present, but uneven execution (cold pool, hot tub out of service for some, strong chlorine, breakfast area cleanliness issues) yields a middle rating.
Value for Money
6
Several guests flagged pricing concerns (felt pricey, booking price inconsistencies, pet fees), lowering perceived value despite good service and location.
Food and Beverage
7
Breakfast is generally edible and appreciated by some, but complaints about cleanliness (flies around fruit), messy prep area and odd serving methods temper the score.
Overall Experience
8.7
Overall positive stay driven by strong service, convenient location and generally clean rooms; setbacks (room odors, maintenance issues, pricing and some amenity problems) prevent an excellent score but leave an above-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location & Nearby Attractions
The Comfort Inn & Suites hotel in Rogersville, TN, is a stone's throw away from historic downtown Rogersville and attractions like Cherokee Raceway Park and the Ebbing and Flowing Spring.

Outdoor Recreation & Local Entertainment
Guests can indulge in a variety of outdoor activities at Cherokee Lake and explore nearby shopping centers, movie theaters, and restaurants.

Modern Amenities & Complimentary Services
From free high-speed Internet and a well-equipped exercise room to a delicious hot breakfast and spacious guest rooms with premium features, this hotel ensures a comfortable stay for all guests.

Book your stay at Comfort Inn & Suites for a delightful blend of convenience, comfort, and top-notch hospitality!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Location

Guest Reviews

7.6
Based on 309 reviews
Cleanliness: 7.2
Service: 9
Location: 8.5
Room Quality: 6.8
Amenities: 7.6
Value for Money: 6
Food and Beverage: 7
Overall Experience: 8.7
J
James • solo_traveller • us
9
Very nice hotel
Pros:

Good no coffee available

Cons:

Ran out of biscuits for biscuits and gravy

2026-11-05 • via Nuitee
K
Kristen • family_with_children • us
7
2026-10-29 • via Nuitee
R
Ritchie • family_with_children • us
10
Pros:

It was very clean the staff was nice the breakfast was nice. The indoor pool an fitness center is a nice thing to have also cuz there's not much in this town.

Cons:

I don't like how the room doors make such a loud sound when u close them.I am a night person an I know others have to be up early for work so I don't like it. I also don't like that fact smokers are singled out I understand not smoking in the rooms but at least think of us smokers an make us a lil spot with heat in winter and air for the summer..

2026-10-29 • via Nuitee
K
Kimberly • family_with_children • us
7
Meehhh
Pros:

The staff was very friendly and accommodating

Cons:

The breakfast was okay. There was a bunch of Nats surrounding the bananas and the kitchen prep area was seen and very messy! They had made coffee in a plastic pitcher (which I thought was weird). The hot tub was not working and this was one of the main reasons for booking. Also, my parents got a room too, but paid at location. It was $30 dollars cheaper than booking ahead online via Booking. The rooms could use a freshen up as well. My room smelled like wet dog and mold.

2026-10-25 • via Nuitee
L
Linda • couple • us
10
Relaxing and quite
Pros:

Convent to my destination, well lite, clean and quite. The staff was exceptional

2026-10-25 • via Nuitee
W
were • family_with_children • us
10
Pros:

All is good

Cons:

Nil

2026-10-23 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

We Loved the cleanliness. Convenient location.

Cons:

The body wash was empty in the shower, and the bottom of the tub was slick, almost fell.

2026-10-22 • via Nuitee
G
Garrett • couple • us
4
Okay for the price
Pros:

The lodge

Cons:

The room stink, the pillows were too small like a little square

2026-10-18 • via Nuitee
J
Janet Mccoy • family_with_children • us
8
First time
Pros:

This was the first time staying at this hotel. We had some business to take care of and family to see. The bed was so comfortable. Our room was dog friendly but our dogs didn't get to stay. The room was clean. Enjoyed the hot tub at the pool. The pool water was too cold for my liking.

Cons:

The price especially for our dogs to stay. I didn't wind up getting charged since our dogs ended up at my brother's. I didn't find a baby cockroach in the bathroom on sink counter. I forgot to report this but the refrigerator in the room half worked.

2026-10-15 • via Nuitee
B
Bill • family_with_children • us
8
2026-10-08 • via Nuitee
J
Jacob • family_with_children • us
10
2026-10-08 • via Nuitee
W
were • solo_traveller • us
10
2026-10-08 • via Nuitee
B
Billie Fraley • solo_traveller • us
10
Pros:

Our room did not have a table and chairs in it.

Cons:

NA

2026-09-18 • via Nuitee
M
Martincic • solo_traveller • us
8
2026-09-16 • via Nuitee
M
Michael • family_with_children • us
8
Id stay there again
Pros:

The breakfast was edible but not amazing

Cons:

To much chlorine in the pool really hurt my skin and eyes

2026-09-14 • via Nuitee
L
Laura • couple • us
8
2026-09-10 • via Nuitee
H
Howard • extended_group • us
10
2026-09-10 • via Nuitee
A
Arnoldo • extended_group • us
10
2026-09-09 • via Nuitee
M
Monica • solo_traveller • us
10
2026-09-08 • via Nuitee
B
Brieanna • couple • us
10
Nice, good staff, breakfast was good, clean and comfortable
Pros:

Easy to find location

Cons:

N/a

2026-09-06 • via Nuitee