Sleep Inn & Suites Palatka North

Hotels
•
Sleep Inn
5.3 (197 reviews)
3805 Reid Street , Palatka , US
+1 386-530-4043

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good/central location
Some friendly housekeeping/grounds staff
Breakfast available (positive mention: waffle sprinkles)
Room comfort noted by one guest
Cons:
Pest issues: roaches, spiders, bugs reported repeatedly
Rooms and bathrooms described as dirty or unclean on arrival
Noise/disturbance (maintenance banging, loud noises at night)
Rude front desk/manager reported
Facilities problems: no hot water, AC issues, sink leaks
Pool not working or very cloudy
Billing/charge issues (double charge, deposit problems)

Categories

Cleanliness
2.5
Multiple reviews report bugs/roaches/spiders, unclean bedding and toilets, broken tile and lingering smells — overall very poor cleanliness.
Service
6.5
Mixed service: several mentions of friendly maids and a helpful grounds person, but also multiple reports of rude front-desk staff and an unhelpful/hostile manager/owner.
Location
8
Several reviewers explicitly note the hotel is conveniently located for their needs; location is one of the hotel’s stronger points.
Room Quality
3
Rooms suffer from issues (broken tile, leaks, AC not cooling, stains, strong odors) and safety concerns; overall room condition is poor.
Amenities
5.5
Limited/uneven amenities: basic breakfast offered (some positives) but pool reportedly not working or very cloudy; inconsistent upkeep of facilities.
Value for Money
5
Several guests felt poor value due to cleanliness and service failures, double charges and deposit surprises; some felt paying more elsewhere was worth it.
Food and Beverage
7.4
Breakfast received a few positive notes (kid-friendly waffle sprinkles); some minor complaints (creamer lumps). Overall slightly positive relative to other categories.
Overall Experience
4.5
Overall sentiment is negative: recurring cleanliness and pest issues, noise/disturbance, service inconsistencies and facility failures heavily impacted guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Accommodations

Convenient Amenities

Central Location

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.3
Based on 197 reviews
Cleanliness: 2.5
Service: 6.5
Location: 8
Room Quality: 3
Amenities: 5.5
Value for Money: 5
Food and Beverage: 7.4
Overall Experience: 4.5
K
Kayla • family_with_children • us
1
Definitely don’t go here unless you absolutely have to!!
Pros:

Breakfast was cool, had sprinkles in the waffle batter for the kids. They changed our sheets after a 1-night stay. Cleaned the room really well!

Cons:

At 6am they had maintenance working on the room next to us BANGING FOR HOURS! We were trying to sleep as we had a long drive to get to the hotel and were very tired! Broken tile in the bathroom.

2026-10-20 • via Nuitee
K
Kelly • solo_traveller • us
1
Worst hotel stay of my life
Pros:

Nothing

Cons:

Bugs in room. Level smelt like marijuana all hours of the day. Room and bathroom were not clean when entered room. Called for pillows and got nothing. Health department needs to be involved

2026-09-08 • via Nuitee
K
Kelly • family_with_children • us
1
It was horrible. I had a family emergency and needed somewhere close by to stay
Pros:

Absolutely nothing

Cons:

Spiders in the unit. Beddings and toilet not clean. Charged twice and wouldnt issue a refund, have to go through booking.com. Ac wouldnt get cold.

2026-09-07 • via Nuitee
Z
Zhane • couple • us
7
2026-08-29 • via Nuitee
J
Jason • solo_traveller • us
6
Staff great rest not so
Pros:

Close to were i was working

Cons:

The second floor hallway smelt went to make coffee during the 6-9 am breakfast and the creamer came out in lumps

2026-08-08 • via Nuitee
M
Misty • couple • us
5
Clean rooms great location but no hot water. Will not stay there anymore.
Pros:

Good location

Cons:

No hot water!

2026-07-09 • via Nuitee
E
ERICA • family_with_children • us
1
Never again.
Pros:

Dirty room. Bugs seen in room Vagrant people in hallways and around the property. Family didn't feel safe.

Cons:

The property may need better management.

2026-07-05 • via Nuitee
A
Angie • couple • us
2
Shitty very NASTY PLACE NEEDS major interior work . Outside landscaping was well over grow !
Pros:

At 1st checking in younger female was very rude when asking simple questions. Upon arrival we were told a 100.00 cash deposit waa required. Nothing said when book on your website.
Checked out that next AM because of desk staffs poor skills ! Also roachs all over the room ukkk 🪳🪳 🪳🪳🪳
Nasty A. F.
We had planned staying a few days at Sleep-inn but 🚫 NO
We packed up went to Holiday inn and Suites 150% better worth the extra $20 a night well worth it.
In closing the only friendly staff at Sleep-inn inn was the maids, grounds guy THAT'S it !

Cons:

Rude front desk staff !
ROACHES 🪳🪳🪳🪳🪳🪳 🪳🪳🪳
LOUD outside our window from 2:42 AM

2026-06-23 • via Nuitee
M
Mathew • family_with_children • us
10
2026-06-15 • via Nuitee
M
Mathew • couple • us
8
2026-06-14 • via Nuitee
T
Trish • solo_traveller • us
3
Just couldn’t leave fast enough
Pros:

Rooms stunk. Roaches pool wasn’t working and if it did it was so cloudy you couldn’t see bottom!

Cons:

Same as top

2026-06-13 • via Nuitee
G
Gregory • family_with_children • us
7
2026-06-13 • via Nuitee
W
williams • solo_traveller • us
6
Pros:

The comfort of the room and the helpful friendly support staff

Cons:

The rude owner/hotel manager

2026-05-28 • via Nuitee
E
Electria • family_with_children • us
6
OK
Pros:

IT WAS GOOD FOR THE OCCASSION. I DIDNT LIKE THAT THEY HAD CONSTRUCTION DOORS OPEN. 1ST KEYS DIDNT OPEN BUT GOOD OVERALL

Cons:

THE SINK LEAKED MAJOR WATER EVERYTIME YOU TORN IT ON.

2026-05-12 • via Nuitee
J
Jamorie • couple • us
1
2026-05-12 • via Nuitee
Q
Qushonda • family_with_children • us
10
2026-05-03 • via Nuitee
R
Rod • solo_traveller • us
8
2026-05-03 • via Nuitee
H
Herring • couple • us
1
Pros:

Booked my room a week ahead of time and got to check in and they double booked me so I didn’t get to stayand still ain’t got my money back

2026-04-15 • via Nuitee
T
Tracey • couple • us
5
Probably wouldn’t stay there again.
Pros:

Beautiful River location

Cons:

Rooms not cleaned and beds not made after first night. Breakfast was uncooked sausages and runny scrambled eggs though there were other options. We could hear all the other rooms late at night.

2026-04-14 • via Nuitee
E
Eric • solo_traveller • us
7
A solid place to stay. Just wished for more breakfast variety. What they had was good.
Pros:

We liked the fact that they had a hot breakfast that great.

Cons:

The hot breakfast was the same daily. It was lacking a variety on a multi day basis. I was disappointed that didn't have a form of potatoes, and never had bacon.

2026-04-10 • via Nuitee