Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.71
Concerns about cleanliness were noted, including dirty rooms and issues with hair on linens.
Service
9.18
Staff were described as friendly and helpful, providing a positive aspect of the stay.
Location
9.72
Multiple reviews highlighted the great central location, making it easy to access attractions.
Room Quality
5.67
Significant negative comments regarding room conditions, including old furnishings and maintenance issues.
Amenities
8.2
Basic functionality noted, but some amenities were lacking or outdated.
Value for Money
7.66
Given the price point, some aspects were not meeting expectations based on reviews.
Food and Beverage
8.71
Breakfast received positive remarks for variety and quality, contributing positively.
Overall Experience
8.18
Overall experience was mixed; while some aspects were enjoyable, significant issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:46

Property Description

Welcome to Hotel Burgas, a cozy retreat just steps away from the Main Train Station.

Luxurious Accommodations: Enjoy our rooms furnished with plush armchairs, satellite TV, and complimentary Wi-Fi.

Convenient Amenities: Benefit from maid service twice daily and parking facilities for a hassle-free stay.

Delightful Dining: Start your day right with a delicious breakfast at our on-site restaurant.

Experience comfort and convenience at Hotel Burgas. Book your stay now!

Important information:

Please note that private parking is subject to availability and cannot be reserved in advance; breakfast is served buffet-style, depending on the occupancy of the hotel.

Please note that from 01. November 2025 to 31. March 2026, Reception will operate from 07:30 AM to 10:30 PM, with check-in outside of these hours available via an access code.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for BGN 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for BGN 65 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for BGN 50 per person per night when using an available extra bed.
    People 13 years old and over stay for BGN 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 20 per day.

Location

Guest Reviews

8
Based on 988 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.72
Room Quality: 5.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
• couple • ru
7
2026-04-08 • via Nuitee
M
MANUEL VALENTIN • couple • es
6
Pros:

La ubicación y el presionan servicial y agradable.

Cons:

Nos pareció más un hotel de 3 estrellas o inferior que un 4 estrellas. La habitaciones y los baños necesitan una renovación.
El desayuno aceptable.

2026-04-08 • via Nuitee
R
Rosen • solo_traveller • bg
8
2026-03-31 • via Nuitee
M
Mihail • couple • bg
7
2026-03-25 • via Nuitee
H
Hilmi • couple • tr
10
2026-03-22 • via Nuitee
T
TUBA • extended_group • tr
3
Dört yıldızı kesinlikle hak etmiyor
Pros:

Yeri güzel

Cons:

Yataklar çok rahatsız odada sıvı sabun yok getirmelerini istediğimizde de gelin siz alın dediler,

2026-03-21 • via Nuitee
İLHAN • couple • tr
10
Beklenti üzeri
Pros:

Kahvaltı yeterli ve güzeldi ayrıca resepsiyon kadir bey in yardımları ve yönlendirmeleri için çok teşekkürler

2026-03-21 • via Nuitee
P
Polina • couple • bg
9
2026-03-21 • via Nuitee
O
Olga • family_with_children • bg
6
wouldn't stay again.
Pros:

The location is perfect.

Cons:

The milk at the breakfast was sour, we had to ask the staff to replace it. The breakfast wasn't as the photos suggested, we were offered to choose from 3 options, and one of the delivered meals was different from the one we offered. There's no sauna, although the photos show one.

2026-03-18 • via Nuitee
L
Luboslav Spasov • solo_traveller • bg
5
Pros:

The location was favorable, and the cleanliness was satisfactory. The breakfast and the staff were both commendable.

Cons:

The hotel is old, not renovated, and quite worn out.

2026-03-15 • via Nuitee
A
ALEKSANDR • solo_traveller • ee
8
2026-03-01 • via Nuitee
M
Marco • solo_traveller • it
9
Great value for €
Pros:

Everything

Cons:

Entry door of the room to open with the key

2026-02-28 • via Nuitee
A
ANTON • solo_traveller • bg
9
2026-02-28 • via Nuitee
R
RINA • couple • hr
1
Pros:

I couldn't get any thing

Cons:

Bed

2026-02-27 • via Nuitee
O
onur • family_with_children • tr
10
Merkezde rahat uygun konforlu ve yardımsever
Pros:

Merkezi, rahat konforlu ve yardımsever ekip! Eşimin doğum günü münasebetiyle gittiğimiz burgas otelin yaptığı jestte çok güzeldi. Çok teşekkürler!

2026-02-27 • via Nuitee
Гергана • family_with_children • bg
10
2026-02-27 • via Nuitee
S
Samjb • family_with_children • gb
8
Pros:

Great location.

2026-02-26 • via Nuitee
Y
Yulia • solo_traveller • ru
10
2026-02-22 • via Nuitee
S
Steve • solo_traveller • ca
9
Pros:

well appointed modern hotel in a great location...recent renovations and excellent staff...let down by uninspiring breakfast and late nite casino noise...

Cons:

minimal soundproofing

2026-02-13 • via Nuitee
C
Coman • couple • ro
9
2026-02-12 • via Nuitee