Rose City Inn & Suites

Hotels
4.9 (337 reviews)
2631 West Northwest Loop 323 , Tyler , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Close to restaurants
Allows pets
Cons:
Dirty rooms
Poor service quality with deposit issues
Uncomfortable bedding

Categories

Cleanliness
1.29
Dirty sheets and beds, filthiness, and cigarette butts observed.
Service
7.26
Friendly and helpful staff.
Location
7.8
Close to restaurants and convenient access.
Room Quality
2.25
Rooms do not look like pictures, and issues like weird smells.
Amenities
4.28
Pet deposit and limited amenities.
Value for Money
6.24
Standard pricing for the area, but security issues noted.
Food and Beverage
6.79
Breakfast slightly better than other economy hotels.
Overall Experience
3.26
Mixed feelings with significant cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:14

Property Description

Convenient Location and Amenities
Located just 10 miles from Interstate 20, Rose City Inn & Suites in Texas offers a comfortable stay with a continental breakfast and WiFi in all guest rooms.

Comfortable and Well-Equipped Rooms
Each guest room features dark wood furnishings, a flat-screen TV, tea/coffee-making facilities, a refrigerator, and a microwave for your convenience.

Fitness Center and On-Site Facilities
Stay active at the hotel's fitness center, take advantage of the self-serve launderette, or catch up on work at the business center. Tyler Pounds Airport is only 5 miles away, and Caldwell Zoo is less than a mile from the hotel.

Book your stay at Rose City Inn & Suites for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.9
Based on 337 reviews
Cleanliness: 1.29
Service: 7.26
Location: 7.8
Room Quality: 2.25
Amenities: 4.28
Value for Money: 6.24
Food and Beverage: 6.79
Overall Experience: 3.26
D
Danny solo_traveller us
7
2026-07-02 via Nuitee
F
Felix couple us
1
Cons:

We stayed 5 days and then requested to extend the say for another week and No body came to clean the room not once even when we requested it. Water in the shower was not working just to take baths. Smells like cigarettes inside.

2026-06-12 via Nuitee
E
Elisabeth solo_traveller us
5
Pay for what you get
Pros:

Front entrance is only entrance to room provide safety for solo traveling
Great location
Cheap price
Good for short overnight stays after long traveling

Cons:

Facilities terrible
Dirty shower
Uncomfortable bed
Flat pillows

2026-06-10 via Nuitee
F
Felicia couple us
5
Pros:

When entering the hotel it has a bad smell but the room s are comfortable the people that clean the rooms are ratchet, the restaurants are all around the location

Cons:

The bed was comfortable

2026-06-06 via Nuitee
S
Smith solo_traveller us
9
2026-06-06 via Nuitee
W
Williams solo_traveller us
7
2026-06-04 via Nuitee
M
Michelle solo_traveller us
7
2026-05-13 via Nuitee
J
Jake solo_traveller us
8
2026-05-13 via Nuitee
H
Harold family_with_children us
1
Horrible
Pros:

The TV had a big ass crack in it and when I told the guy at the desk he said he would tell management and they wouldn't even put me in another room floors had holes in it very bad experience I want my money back

Cons:

Everything

2026-05-12 via Nuitee
M
Mike solo_traveller us
3
Gross and won&be staying here unless it is a last resort. Get what you pay for
Pros:

Breakfast? No breakfast. Bed was okay.

Cons:

Where do I start, the single entry into the place like a prisone. Run down appearance, need to change the pictures you have on the website not even close.
2nd the place sticks of tobacco or weed could tell.
3rd no hot water for a shower, warm at best.
4th used the restroom and the toilet would not flush.
5th very sketchy neighborhood and I didn't feel exactly feel safe.
6th the $25 deposit on a place that is run down and could use a major overhaul.
Also got my cash deposit back of $25, but after I posted my review they tried to take $25 from my account.

2026-05-12 via Nuitee
E
Easton solo_traveller us
7
2026-05-10 via Nuitee
J
Janeth couple us
3
2026-05-05 via Nuitee
W
Wade solo_traveller us
5
Other than the shower not working the rest of it was fine
Pros:

Did not get breakfast

Cons:

The shower did not work

2026-05-03 via Nuitee
M
Michelle solo_traveller us
9
2026-05-02 via Nuitee
B
brandy couple us
3
Nice place RUDE staff
Pros:

It’s nice and comfortable

Cons:

WiFi sucks, the office people is very rude won’t even give u enough towels. Deposit takes 3-5 days I called 5th day and they haven’t even release it yet! So have to wait another 3-5 days

2026-05-01 via Nuitee
P
Peter solo_traveller fr
7
2026-05-01 via Nuitee
A
Angela couple us
1
It was scum
Pros:

Nothing

Cons:

Nothing

2026-04-28 via Nuitee
D
Deborah solo_traveller us
7
2026-04-26 via Nuitee
E
Ernie solo_traveller us
3
Cons:

Room was in very bad condition. Ceiling fan hanging down. Light fixtures hanging down. No cover or battery in smoke detector.

2026-04-22 via Nuitee
T
Terrence solo_traveller us
10
2026-04-17 via Nuitee