Microtel Inn & Suites by Wyndham Middletown

Hotels
Microtel Inns & Suites
7 (393 reviews)
19 Crystal Run Crossing , Middletown , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional customer service
Welcoming staff
Convenient location
Cons:
Dirty bathrooms
Poor room conditions
High prices for low quality

Categories

Cleanliness
4.58
Multiple complaints about dirty bathrooms and filthy conditions in rooms.
Service
9.05
Exceptional customer service highlighted in several reviews.
Location
8.59
Convenient location mentioned positively by guests.
Room Quality
5.54
Rooms in need of renovations and varying conditions reported.
Amenities
6.57
Breakfast options and amenities deemed insufficient by guests.
Value for Money
6.03
Some reviews mention high prices for poor quality.
Food and Beverage
7.08
Breakfast choices criticized for lack of variety.
Overall Experience
8.55
Mixed feelings but some great experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:21

Property Description

Convenient Location

Located just off Interstate 84 in Middletown, New York, Microtel Inn & Suites by Wyndham offers comfortable rooms with free Wi-Fi and cable TV. The hotel is a short 5-minute drive from the scenic Mirador Golf Club, making it a perfect choice for both business and leisure travelers.

Business and Leisure Amenities

With a 24-hour business center, meeting rooms, and laundry facilities on-site, this hotel caters to the needs of business guests. For leisure travelers, each room features a cozy bay window with cushioned seating, ideal for relaxation after a day of exploring the nearby Interactive Museum or shopping at the Galleria Mall.

Complimentary Breakfast and More

Start your day right with a delicious continental breakfast served each morning. Whether you're in town for work or play, Middletown Microtel Inn & Suites by Wyndham provides the perfect blend of convenience and comfort for your stay.

Book now for a memorable experience at Microtel Inn & Suites by Wyndham Middletown!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SWF

Location

Guest Reviews

7
Based on 393 reviews
Cleanliness: 4.58
Service: 9.05
Location: 8.59
Room Quality: 5.54
Amenities: 6.57
Value for Money: 6.03
Food and Beverage: 7.08
Overall Experience: 8.55
T
ty solo_traveller us
4
Pros:

Not much

Cons:

Most everything

2026-08-14 via Nuitee
A
Amy family_with_children us
4
Overpriced and dirty
2026-08-12 via Nuitee
D
Donald family_with_children us
3
Pros:

Nothing

Cons:

The room was dirty still. Somebody dirty towel in the bathroom.

2026-08-10 via Nuitee
J
Jenae family_with_children us
5
Staff was very friendly. Overall cleanliness was below satisfactory.
Pros:

Quiet area

Cons:

Obvious repairs needed such as unfinished patches in the walls, commonly touched surfaces not clean such as near bathroom door handles and light switches, it was obvious that these surfaces have not been wiped down recently. Bathroom fixtures were also not cleaned. Hallways and stair wells also showed signs of not being vacuumed or cleaned daily. Overall cleanliness was below satisfactory.

2026-08-04 via Nuitee
L
Lillian solo_traveller us
8
Pros:

It was conveniently located, great pricing

Cons:

The bed and pillows were terrible, and they felt like you laid your head on bricks, and the mattress was hard and lumped up in the middle. The mirrors at the head of the bed are weird.

2026-07-12 via Nuitee
J
Jessica couple us
1
It was worse than hell.
Pros:

There was nothing good about the property.

Cons:

Everything. The room smell like mildew and the walls are so thin you can hear house keeping bang up the walls like they hate their lives. The bathroom wasn’t clean either. It just gives motel on the high of the road where people go to die. And don’t get me started on the bed. I’m pretty sure the frame is broken and the bed hasn’t be switched out in 15 years.

2026-07-11 via Nuitee
S
Shanill family_with_children us
10
Amazing place
Pros:

The clean place , organized. The workers were very nice and friendly. Definitely will be back.

2026-07-09 via Nuitee
E
Edwinsamura solo_traveller us
9
Pros:

Location

2026-07-01 via Nuitee
E
Efrain solo_traveller us
1
It was horrible $250 for one night is ridiculous it’s not Manhattan
Pros:

Nothing

Cons:

Over priced no toothpaste and it wasn’t comfortable

2026-06-28 via Nuitee
C
Celeste couple us
7
2026-06-15 via Nuitee
A
Amanda family_with_children us
4
A lot less nice than the photos and description led us to believe.
Pros:

It was very close to our event and the staff were great.

Cons:

This hotel is in dire need of renovation.

2026-06-11 via Nuitee
T
Thomas family_with_children us
1
Worst hotel out of all 10 vacations we have been on.
Pros:

It was close to all major retail stuff and food.

Cons:

The AC didn’t work for last night and say. Cable didn’t work first day at check in. Staff were nice but not attentive at all. Migrants and bumbs bumbing stuff off you whole time when you step outside. Just better off spending extra money for surrounding hotels.

2026-06-04 via Nuitee
S
steveneD3013UN NONE
2
Nope
Pros:

Nice staff, rough stay.

I want to be fair and say the staff was very nice and tried to help. They were polite, professional, and seemed like they genuinely wanted to make things work.

Unfortunately, the room and overall stay were not good. I was in Room 104 and ended up checking out early because I did not feel comfortable staying. The room did not feel clean or properly maintained, and I saw what appeared to be a large centipede in the room. I was not able to get a photo before leaving, but at that point the room no longer felt acceptable.

The overall environment at the property also made it hard to relax or feel comfortable. I came in expecting a basic, clean hotel stay and instead felt like I had accidentally unlocked a side quest.

Again, the staff deserves credit for being kind and trying to help, but the room condition and overall experience were disappointing enough that I left early.

2026-05-25 via Tripadvisor
R
Richard solo_traveller us
4
Pros:

Not much

Cons:

Room very tight, Bathroom did not present as clean, also door did not latch closed.

2026-05-25 via Nuitee
S
Sarah solo_traveller us
8
Pros:

Location

Cons:

Use of a strong scent that was pleasant enough but made me wonder what it was covering. Bed was very lumpy

2026-05-25 via Nuitee
D
Doron Davrayev solo_traveller il
8
Pros:

מלון נוח לשהיה ליום אחד

2026-05-21 via Nuitee
E
Edward couple us
1
2026-05-17 via Nuitee
K
Kierra couple us
4
2026-04-29 via Nuitee
M
Maya solo_traveller ca
6
2026-04-03 via Nuitee
M
Money family_with_children us
1
2026-03-30 via Nuitee