Hotel 309

Hotels
6.2 (2483 reviews)
309 West 14th Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
4.7
Multiple reviews indicate concerns about cleanliness in shared facilities and room maintenance.
Service
7.7
Reviews highlight friendly staff and willingness to assist guests.
Location
8.2
Many reviews praise the prime location near attractions and subway.
Room Quality
5.7
Mixed reviews on the room quality, noting need for improvements but also some positive mentions.
Amenities
6.7
Basic amenities like microwave and fridge are appreciated, but limited culinary facilities mentioned.
Value for Money
5.7
Affordability is mentioned, but some guests feel the service does not match up to expectations.
Food and Beverage
4.7
No specific mentions, assumed standard for this hotel tier.
Overall Experience
6.2
Guests generally have a fair experience but mention several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:08

Property Description

Prime Location in the Meatpacking District
Located in the heart of the trendy Meatpacking District, Hotel 309 offers a convenient stay within walking distance of popular Manhattan attractions.

Comfortable and Convenient Amenities
Guest rooms at Hotel 309 are thoughtfully equipped with a satellite TV, kitchenette, electronic safe, coffee maker, and clock radio. The wooden floors and cozy sofa bed in most rooms ensure a comfortable and relaxing stay.

Easy Access to NYC Hotspots
With the 8th Avenue metro station just steps away, guests can easily explore iconic destinations like Times Square and Madison Square Garden. Additionally, Chelsea and the Fashion Institute of Technology are a mere mile from the hotel.

Experience the best of NYC at Hotel 309 - book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$54.44 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 2483 reviews
Cleanliness: 4.7
Service: 7.7
Location: 8.2
Room Quality: 5.7
Amenities: 6.7
Value for Money: 5.7
Food and Beverage: 4.7
Overall Experience: 6.2
S
Sriram • family_with_children • us
9
2026-07-24 • via Nuitee
M
mohamed rabie • solo_traveller • tn
9
2026-07-23 • via Nuitee
M
Miranda Siles • family_with_children • es
3
Hotel con riesgo, lo unico bueno es la ubicacion
Pros:

La ubicacion

Cons:

El personal, la limpieza

2026-07-22 • via Nuitee
G
Gabriella • family_with_children • it
6
2026-07-22 • via Nuitee
N
nurlan • solo_traveller • us
10
2026-07-21 • via Nuitee
O
Ogoegbunam • solo_traveller • ng
6
My stay was quiet and simple
Pros:

I played table tennis

2026-07-21 • via Nuitee
N
Natalie • couple • us
2
Only positive was the location, would not stay
Pros:

Just the location

Cons:

Was very uncomfortable, not at all as advertised, expensive for the lack of attention to the facilities. They keyed the room for two guests and someone walked right in when my daughter was there. There were piles of trash, linens and spare beds constantly against the wall in front of my door.

2026-07-21 • via Nuitee
D
Diego Ariel • solo_traveller • ch
7
Pros:

Muy buena ubicación.

Cons:

Para decir algo, tiene 5 pisos y nos toco en el último y solo tiene escaleras.

2026-07-20 • via Nuitee
D
Deepa • couple • es
9
Inmejorable habitación precio calidad -ubicación !
Pros:

Staff at front desk were helpful
Perfect location in Chelsea next to subway
Bedroom with private bathroom was perfect clean and comfortable
Will definitely come back and recommend

Cons:

Steep stair steps no elevator

2026-07-20 • via Nuitee
P
Paul • family_with_children • gb
9
I was very satisfied with hotel 309. Thankyou
Pros:

Friendly staff. Location. Aircon during a very hot period. Clean . Affordable.

Cons:

Nothing really. For the price and the location it really was a brilliant booking .

2026-07-20 • via Nuitee
B
Bo • extended_group • de
10
2026-07-20 • via Nuitee
C
Christie Hanna • couple • us
10
Commendable . So far , everything is good if you stay just 3-4 days .
Pros:

-Cleaned bathroom. Quite. Excellent internet connection. Accommodating to the client.
-Near to the store or groceries if you want to buy your needs and looking for food to eat .

Cons:

-No paper towel or towel/clean rag for the sink and mat to the floor in the room .

2026-07-19 • via Nuitee
A
Adriana elizabeth • solo_traveller • us
10
Buena
Pros:

Bien

Cons:

Que no tenía plancha

2026-07-18 • via Nuitee
O
OLEH • solo_traveller • us
8
Pros:

The room is clean.

Cons:

The sofa bed is uncomfortable.

2026-07-18 • via Nuitee
A
Alina • solo_traveller • us
3
2026-07-16 • via Nuitee
G
Granito • solo_traveller • us
1
2026-07-15 • via Nuitee
L
Laserna • couple • us
5
2026-07-15 • via Nuitee
J
Julieta • couple • ar
9
Muy buena ubicación. Lugar recomendado
Pros:

La ubicación. Barrio de Chelsea al límite con greenwech village . Muchos bares, lugares de comida y supermercados cerca y estación de subte en la esquina

Cons:

Como ya sabíamos las habitaciones son muy pequeñas pero eso sucede en la mayoría d los apartamentos de NY. Quizás podrían completar la cocina con algunos implementos más

2026-07-14 • via Nuitee
L
Luis Elias • solo_traveller • co
9
Segunda Visita al 309
Pros:

Es mi segunda estancia, estuve e laño pasado. Me gusta su ubicación y el personale es muy amable.

Cons:

Creo que podrían mejorar los colchones en las habitaciones que he estado, porque he estado en dos diferentes, ambos colchones están muy desgastados y es algo incómodo para dormir.

2026-07-13 • via Nuitee
T
Tosun • solo_traveller • tr
8
Pros:

Location, staff, price

2026-07-13 • via Nuitee