Hotel 309

Hotels
6.2 (2385 reviews)
309 West 14th Street , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Table tennis
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
4.7
Multiple reviews indicate concerns about cleanliness in shared facilities and room maintenance.
Service
7.7
Reviews highlight friendly staff and willingness to assist guests.
Location
8.2
Many reviews praise the prime location near attractions and subway.
Room Quality
5.7
Mixed reviews on the room quality, noting need for improvements but also some positive mentions.
Amenities
6.7
Basic amenities like microwave and fridge are appreciated, but limited culinary facilities mentioned.
Value for Money
5.7
Affordability is mentioned, but some guests feel the service does not match up to expectations.
Food and Beverage
4.7
No specific mentions, assumed standard for this hotel tier.
Overall Experience
6.2
Guests generally have a fair experience but mention several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:08

Property Description

Prime Location in the Meatpacking District
Located in the heart of the trendy Meatpacking District, Hotel 309 offers a convenient stay within walking distance of popular Manhattan attractions.

Comfortable and Convenient Amenities
Guest rooms at Hotel 309 are thoughtfully equipped with a satellite TV, kitchenette, electronic safe, coffee maker, and clock radio. The wooden floors and cozy sofa bed in most rooms ensure a comfortable and relaxing stay.

Easy Access to NYC Hotspots
With the 8th Avenue metro station just steps away, guests can easily explore iconic destinations like Times Square and Madison Square Garden. Additionally, Chelsea and the Fashion Institute of Technology are a mere mile from the hotel.

Experience the best of NYC at Hotel 309 - book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$54.44 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 2385 reviews
Cleanliness: 4.7
Service: 7.7
Location: 8.2
Room Quality: 5.7
Amenities: 6.7
Value for Money: 5.7
Food and Beverage: 4.7
Overall Experience: 6.2
M
Marco • family_with_children • pe
9
Atención y ubicación
Pros:

Ubicación y personal de atención

Cons:

Un poco antiguo

2026-05-08 • via Nuitee
E
Emma • couple • be
7
2026-05-08 • via Nuitee
P
Paul • couple • fr
4
Passable au vu du prix pour NYC.
Pros:

L’emplacement, la propreté des salles de bains communes. Petit frigo et évier.

Cons:

Matelas qui bouge au moindre mouvement, pas d’ascenseur, prise d’électricité défaillante, chat qui fait énormément de bruits à toute heure. Chambre qui mériterait un bon rafraîchissement. Beaucoup de bruit dans l’hôtel car isolation négative.

2026-05-07 • via Nuitee
L
Lili • couple • us
6
Great location, lumpy bed
Pros:

The room was big and we had our own sink. Location is in a nice part of Chelsea and right near the metro. It was not loud for it being a NYC hotel which was very much appreciated.

Cons:

Bed was very squishy. The cat would sit outside of you room and meow but ended up not being as bothersome. Bathrooms were small and somewhat clean. The AC didn't seem to work.

2026-05-07 • via Nuitee
L
Lucas Ezequiel • solo_traveller • us
7
2026-05-06 • via Nuitee
L
Lisa • solo_traveller • us
9
Wonderful stay
Pros:

The location is excellent! Staff was friendly. Housekeeping A+ service. I'm easy to please so take that as you will. I would stay there again.

Cons:

The only downside is there's no elevator.

2026-05-06 • via Nuitee
C
Cynthia • couple • us
10
2026-05-05 • via Nuitee
M
Moore • solo_traveller • us
10
2026-05-05 • via Nuitee
S
Sara • family_with_children • it
5
2026-05-04 • via Nuitee
P
Pavel • family_with_children • cz
5
Pros:

Lokalita

Cons:

pokoj v 5. patře bez výtahu. Vše trochu staré, málo místa na chodbě...nechci se dál vyjadřovat. Příště bych určitě zvolil jiný hotel

2026-05-04 • via Nuitee
A
Akane • solo_traveller • jp
4
Pros:

立地はそこまで悪くない

Cons:

トイレは壊れている、音漏れがすごい、綺麗ではない

2026-05-04 • via Nuitee
L
LinusB. • solo_traveller • de
5
2026-05-04 • via Nuitee
O
omri • couple • il
8
2026-05-03 • via Nuitee
G
GW • solo_traveller • pl
8
Cons:

Za gorąco

2026-05-03 • via Nuitee
J
John • couple • us
10
2026-05-03 • via Nuitee
E
EVGENIYA • family_with_children • ca
7
2026-05-03 • via Nuitee
C
Ceci • solo_traveller • ar
7
Pros:

La localización

Cons:

No tiene ascensores

2026-05-02 • via Nuitee
A
Appels • couple • nl
10
Perfect for a city trip
Pros:

The location was perfect, Subway entrance is next to the hotel and takes you to Time Square in less then 5 minutes! Clean towels and made up bedsheets everyday, as well as a clean bathroom every single day. The bathrooms are shared with only 2/3 rooms, so we didn’t have any trouble to take a shower!

Cons:

Sounds from the streets can be a bit loud, but what do you expect from a hotel in the center of nyc?

2026-05-02 • via Nuitee
V
Vale MB • family_with_children • cl
5
Buena ubicación, antiguas instalaciones
Pros:

Lo mejor es la ubicación, al lado de una estación de metro y farmacia, frente a un buen local de pizza y cerca de Chelsea Market y Little Island

Cons:

El hotel es muy viejo y no tiene ascensor. La primera noche nos pasaron una habitación en el segundo piso y era horrible, muy antigua, sin aislamiento, con vista a la calle principal, mucho ruido y viento. Tuvimos que reclamar pues estábamos con un bebé, finalmente nos pasaron una habitación en el piso 4, subir y bajar a diario el coche fue una tortura

2026-05-02 • via Nuitee
E
Elina • extended_group • es
4
Decepcionante
Pros:

Ubicación

Cons:

Cama y colchón incómodo. Habitación para 4 muy pequeña

2026-05-02 • via Nuitee