Comfort Suites Knoxville East

Hotels
•
Comfort Suites
8 (456 reviews)
7230 Region Lane , Knoxville , us
+1 865-246-2426

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Comfy beds
Cons:
Dirty rooms
Uncomfortable room quality
Issues with amenities

Categories

Cleanliness
6.96
Mixed sentiments; multiple mentions of dirty rooms and concerns about cleanliness.
Service
8.93
Staff were frequently described as friendly and helpful.
Location
8.47
Conveniently located near highway and other amenities.
Room Quality
6.92
Concerns about run-down condition and discomfort with beds.
Amenities
8.45
Indoor pool was a positive highlight for families.
Value for Money
7.91
Comments on being overpriced for the quality received.
Food and Beverage
7.96
Breakfast offerings were mixed; some enjoyed while others found it lacking.
Overall Experience
8.43
Overall stay was good, with enjoyable aspects, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:17

Property Description

Convenient Location
Located off Interstate 40, the Comfort Suites East is just a short drive from downtown Knoxville and popular attractions like Neyland Stadium and Dollywood.

Amenities Galore
Enjoy free high-speed internet, a complimentary hot breakfast, an indoor pool, and a fitness center during your stay. The hotel also offers a business center and free room upgrades for corporate guests.

Spacious Suites
Relax in one of the hotel's spacious suites equipped with modern amenities like refrigerators, microwaves, and pillow-top mattresses. Special suites with hot tubs are perfect for a luxurious stay.

Ready to experience comfort and convenience in Knoxville? Book your stay at Comfort Suites East today!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 456 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 8.43
J
Jaclyn • extended_group • us
6
Overall good. Staff was good + having a breakfast included was great + open till 10:00AM
Pros:

Good breakfast. Staff was great.

Shower was dripping- stop drip, drip. Was changed to another room. In the other room, after taking shower, several hours later there was an odd sound coming from the bathroom vent- would go on and off.

Cons:

Odd sound coming from the bathroom vent- would go on and off.

2026-08-25 • via Nuitee
K
Kayla • family_with_children • us
10
The two ladies at the front desk were very friendly. Rooms were clean.
Pros:

Didn’t eat breakfast but the coffee was good.

2026-08-24 • via Nuitee
T
Trinity • couple • us
10
Pros:

Staff was nice and room was clean!

2026-08-24 • via Nuitee
A
Alfred • solo_traveller • us
10
Pros:

The rooms were clean.

Cons:

Great breakfast

2026-08-24 • via Nuitee
J
Jeremy • family_with_children • us
7
Pros:

We were in town for a convention, just needed a place to sleep and shower, the price was good, location was good the facilities were adequate.

2026-08-20 • via Nuitee
J
Jennifer • family_with_children • us
8
Overall, a good stay
Pros:

The bathroom floor was very dirty

Cons:

A little cleaner

2026-08-16 • via Nuitee
J
Joann • family_with_children • us
10
I would stay there again
Pros:

Right off Interstate. Clean ,staff were professional , had breakfast

2026-08-15 • via Nuitee
L
linwood • family_with_children • us
5
2026-08-12 • via Nuitee
B
Bridget • couple • us
5
Pros:

Good location.

2026-08-10 • via Nuitee
L
Linda • solo_traveller • nz
10
Pros:

Friendly, helpful staff, comfortable bed, good location.

Cons:

Nothing

2026-08-06 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-08-05 • via Nuitee
S
Stacy • family_with_children • us
10
It was great will stay with them again
Pros:

Everything was great. Clean comfortable.

Cons:

Housekeeping did not make the beds or cleaned the room. Left clean towels and emptied trash. The first morning the breakfast was cold. After first day breakfast was good and hot.

2026-08-04 • via Nuitee
M
Marcella • couple • us
10
2026-07-25 • via Nuitee
A
Albert • solo_traveller • us
9
Check in and check out was convenient. Great experience with the stay.
Pros:

Great location off the interstate and room was spacious, clean, and staff was very hospitable.

2026-07-23 • via Nuitee
P
Porsche • solo_traveller • us
10
Pros:

The location and everything else

Cons:

The showerhead wasny quite clean

2026-07-20 • via Nuitee
B
Brenda • couple • us
10
2026-07-17 • via Nuitee
J
Julia • solo_traveller • us
9
Pros:

The bed was very comfortable and the room was very nice

Cons:

The ac didn't cool the room but it was ok

2026-07-13 • via Nuitee
V
Valicia • extended_group • us
5
2026-07-03 • via Nuitee
G
Greg • couple • us
3
Older motel, needs a lot of work. The staff is doing their best considering the situation
Pros:

Breakfast was fine, the staff for the most part were courteous and tried to help.

Cons:

They did not fulfill our request and the person checking us in said that requests from third party bookings did not even show up unless they looked for the request. The room was ice cold and the person at the desk did noy know how to change the temperature on the thermostat. They called someone and we eventually figured it out. The shower was not functioning in our first room and in the morning we told the person at the front desk and he asked us if we wanted to take a shower in another room. We changed rooms and fortunately the toilet in that room did not stop working until the next morning when apparently the fill valve broke and would not refill the toilet tank. The place needs some serious work.

2026-06-30 • via Nuitee
H
Hochman • family_with_children • us
8
2026-06-28 • via Nuitee