Comfort Suites Knoxville East

Hotels
•
Comfort Suites
8 (391 reviews)
7230 Region Lane , Knoxville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Comfy beds
Cons:
Dirty rooms
Uncomfortable room quality
Issues with amenities

Categories

Cleanliness
6.96
Mixed sentiments; multiple mentions of dirty rooms and concerns about cleanliness.
Service
8.93
Staff were frequently described as friendly and helpful.
Location
8.47
Conveniently located near highway and other amenities.
Room Quality
6.92
Concerns about run-down condition and discomfort with beds.
Amenities
8.45
Indoor pool was a positive highlight for families.
Value for Money
7.91
Comments on being overpriced for the quality received.
Food and Beverage
7.96
Breakfast offerings were mixed; some enjoyed while others found it lacking.
Overall Experience
8.43
Overall stay was good, with enjoyable aspects, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:17

Property Description

Convenient Location
Located off Interstate 40, the Comfort Suites East is just a short drive from downtown Knoxville and popular attractions like Neyland Stadium and Dollywood.

Amenities Galore
Enjoy free high-speed internet, a complimentary hot breakfast, an indoor pool, and a fitness center during your stay. The hotel also offers a business center and free room upgrades for corporate guests.

Spacious Suites
Relax in one of the hotel's spacious suites equipped with modern amenities like refrigerators, microwaves, and pillow-top mattresses. Special suites with hot tubs are perfect for a luxurious stay.

Ready to experience comfort and convenience in Knoxville? Book your stay at Comfort Suites East today!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 391 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 8.43
T
Thompson • family_with_children • us
9
Nice place to stay.
Pros:

The location was great. Right off the highway with many restaurants and businesses close. The staff was friendly.

Cons:

The street noise was noticeable but, we always have a fan on while sleeping so that was not an issue for us.

2026-02-09 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-02-09 • via Nuitee
A
Alan • couple • us
10
2026-01-31 • via Nuitee
S
suzanne • couple • us
10
2026-01-20 • via Nuitee
W
Warren • couple • us
9
It was comfortable and clean.
Pros:

The breakfast was very good. We were happy to see biscuits & gravy on the buffet.

Cons:

Nothing

2026-01-19 • via Nuitee
K
Kathy • extended_group • us
9
Overall we had a good experience
Pros:

Good with lots of variety, bacon, fresh fruit was appreciated

Cons:

Wish white gravy for biscuits had sausage in the gravy.

2026-01-19 • via Nuitee
C
Clayton • couple • us
8
2026-01-19 • via Nuitee
M
Myrda • family_with_children • us
3
Good enough to not be homeless
Pros:

The continental breakfast was good

Cons:

They only clean rooms upon request and didn’t inform us of that. When the rooms were clean they used the same sheets to make the bed and didn’t touch the bathroom.

2026-01-19 • via Nuitee
H
Hughes • solo_traveller • us
7
Cons:

Hard to get to. Breakfast was so so. Lobby and eating area was freezing.

2026-01-16 • via Nuitee
A
April • family_with_children • us
10
Great place to stay!
Pros:

Everything was good

Cons:

Nothing

2026-01-09 • via Nuitee
J
Janet • solo_traveller • us
6
Will think before I stay there again!
Pros:

Friendly staff, good breakfast, location.

Cons:

I asked for a handicapped room, they put me in what they call one. However, my issue is getting up and down, and the toilet was not the handicap friendly ones. The staff did bring a straight chair for me to use to help me get up.

2026-01-06 • via Nuitee
B
Bryan • family_with_children • us
8
2026-01-06 • via Nuitee
R
Robby • family_with_children • us
10
Pros:

It was clean and fast to check in. BBQ place in parking lot was great

2026-01-04 • via Nuitee
B
Brandon • couple • us
10
2026-01-04 • via Nuitee
V
Virginia • family_with_children • us
5
Pros:

Friendly staff

Cons:

Hotel was run down and the room felt dirty. Sleeper sofa was disgusting and would have been very uncomfortable. One of the beds was comfy, but the other had a significant sway in the mattress.

2026-01-03 • via Nuitee
D
David • couple • us
8
2025-12-30 • via Nuitee
K
Kasey • extended_group • us
9
Stayed one night, kids enjoyed the very warm indoor pool, we all slept well and enjoyed breakfast the next day.
Pros:

Easy to find off the highway and walkable/shares parking lot with a BBQ restaurant.

Cons:

Just a bit older, could use some overhaul.

2025-12-29 • via Nuitee
K
Katelyn • family_with_children • us
8
2025-12-28 • via Nuitee
M
Meagan • couple • us
10
Pros:

Great breakfast. Clean room and very comfortable.

Cons:

Everything was as it should be

2025-12-27 • via Nuitee
M
Melissa • couple • us
10
2025-12-23 • via Nuitee